1. palais des
congrès
Tunis
8 et 9 février
2012

2. Support your Microsoft Cloud with
Microsoft Services
Anis Chebbi
Services Executive Microsoft Tunisia
Patrick Matta
Senior IT Manager Microsoft NEPA

3. Agenda
 Microsoft’s Cloud approach Implementation
 Value Proposition and Overview
 Microsoft Services Cloud Offerings
 Data Center Services
 Journey to the Cloud
 Microsoft IT ShowCase: Server Virtualization

4. 1
Microsoft’s Cloud approach
Implementation

5. 59 markets
and
36 languages
76 markets
and
48 languages
200+ CLOUD SERVICES

6. The Microsoft Data Center Strategy
Approximately 100 Data Centers Distributed Globally
Generation 4
Quincy, Washington Chicago, Illinois San Antonio, Texas Dublin, Ireland
Data centers

7. 2 Value Proposition and
Overview

8. What is Cloud computing?
On-demand delivery of applications as standardized IT services
Dynamic Elastic Self-Service
Private Cloud Public Cloud
Cloud Computing with Cloud Computing with
company resources globally shared resources

9. What is a Private Cloud?
Your focus now shifts to the
A Private Cloud presents the OS applications, where you rely on
and virtualization resources as a the pool of resources to supply
pool of shared resource the right capacity and capabilities
Operating System
Virtualization
Management
The resource pool is created
through management, based on
business rules and executed
through automation.
You no longer think about
numbers of VMs, server ratios,
memory or storage but instead
on how much compute resources
you have access to

10. Benefits of a Private Cloud
Beyond Large-Scale Virtualization
The Applications use as much or
as little of the resource pool as
needed
Dynamic The Applications can be
provisioned by end-users based
on business requirements
Self-service
Operating System
Virtualization
Management
The Applications can be turned
on, off, moved & scaled
Elasticity
The ability to scale is now based on the
application’s needs, not limited by the underlying
resources;
Server, VM, or even the datacenter

11. Cloud under your control
MOBILITY VM ROLE
Private Cloud Public Cloud
IDENTITY
MANAGEMENT
DATABASE
DEVELOPMENT
Slide 12

12. 3
Microsoft Services Cloud Offerings
 Private Cloud : Data Center Services
 Public/Hybrid Cloud: Journey to the
Cloud

13. Data Center Management Challenges
IT and Business Improve Operational Improve Business
Alignment Efficiency Responsiveness
 IT service availability  Virtualization still seen  Cloud computing
and performance drive as a key driver to increases IT agility
investments. reduce operational and cost expectations.
 Application-focused costs.  Unpredictable
virtualization and  Need to efficiently business demand for
management are manage virtualized data center services.
increasingly important. environments.  Need for elastic and
 Mixed environments  Compliance costs flexible IT capabilities
add complexity. continue to rise with to meet business
increased regulatory demands.
pressures.
Centralize
Optimize Service Enable Cloud
Management,
Delivery Invest in Automation Computing

14. Microsoft Services Datacenter Services
Microsoft Services can help you with your planning, deployment,
transition, and support for transforming your data center.
Datacenter Services Solutions
Secure and
Optimized Data
Well-Managed IaaS
Center
Data Center Transformation
Transformation
Transformation
Microsoft Services IT Operations
Turnkey private cloud and Consulting and Microsoft Services
transformational services. Premier Support included in solution.
Industry-leading data center principles Infrastructure management automation
and design patterns from Microsoft using Opalis and Microsoft® Solution
Global Foundation Services. Accelerators.
Integrated solution architecture across Windows Server® Hyper-
V™, Microsoft® System Center, and Microsoft ® Forefront ® .

15. Infrastructure as a Service
Overview
• Automated deployment of
scale-units (15+1 node
cluster).
• Tenant interface for
automated provisioning of
base VMs (Sm, Med, Lrg).
• Automated patching of
hosts with no downtime to
VMs.
• Automated fault detection
and resolution.
• Built-in tenant and admin
reporting (incl. cost
model).
• Automated deployment of
management
infrastructure.
• Can be customized to
integrate with business
logic.
• Designed for general
purpose (80% of
scenarios).
17
Microsoft Confidential

16. Infrastructure as a Service
Service
Management Approve Service
Request
Investigate Any Investigate Any
Issues
Issues
Security Security Updates
Received
Orchestration Initiate Update Continue Report Workflow Continue Report Workflow
Workflow Workflow Results Workflow Results
Management Migrate VMs Initiate Maint. Patch Physical Patch Master Verify Host Verify Patch End Maint. Migrate VMs
off Host Mode on Host Host Image Availability Installation Mode on Host off Host
Automation Migrate VMs Run Host Migrate VMs
Ensure Separation Health Check Back
Virtualization VM Live Verify Hyper-V VM Live
Migration Health Migration
Servers Patch Verify Server
Installation Health
Network Verify Network
Connectivity
Storage Patch Verify Storage
Installation Connectivity
18
Microsoft Confidential

17. The Microsoft Services Advantage
Experienced Accountable
Worldwide Microsoft Services Engaged from start
deployments and can help you deploy your to finish to enable
delivery stabilization and
Datacenter Services Solution more
experience. knowledge transfer
effectively. to your IT staff.
Knowledge transfer Higher efficiency,
of all recommended due to the proven
practices, Microsoft methodologies and
product expertise, structured
and implementation approach.
experience.
Knowledgeable Efficient
22

18. Data Center Services Implementation
Microsoft Services can help you maximize your investment in
a private cloud data center strategy through a…
Production
Architecture
and Pilot
3–6 Months*
*Includes Assessment
and Proof of Concept
Proof of
Concept
3–4 Weeks
Data Center
Assessment
3–5 Days 23

19. Journey To the Cloud
Value Model Processes Investment objective
Drivers
Stakeholders
IT Service Feature
KPI Strategy
Organization Reference Architecture
Industry
Location Solution architecture
Capabilities
Scenario
Programs and projects
Business benefits Technology
Market Business change
Workload
Roadmap
Sector
Business Case Infrastructure
24

20. Stakeholder Perspectives
Customer
Accelerate business objectives
Business value driven IT programs
Maximize IT investments
Enterprise Architect
Evidence for opportunity identification
Proven practices
Improved time to value
Domain Experts
Extensible model for 3rd party content integration
Reduce time to develop content
Increase content utilization
Value Realization Framework
Stable framework with a focus on improvement
Enabling others to extend the platform
25

21. Value Delivery Cycle
Prioritization and
Planning
Initiative
Planning
Value Initiative Planning
Realization
Service Delivery Plan
and Scorecard
Other
Strategic Plan
Architecture Plan
Business Case
Value Realization
Plan
Measure
Solution Delivery
Microsoft Services Internal IT Partner of Choice
Hybrid
Governance and Oversight
26

22. 4
Microsoft IT ShowCase: Server
Virtualization

23. v3
Server Virtualization
&
Cloud

24. Content
• MS IT Environment
• What is Microsoft Server Virtualization?
• Why Is MSIT Using Hyper-V?
• What Is MSIT’s Current Virtualization State?
• How Does MSIT Operate Hyper-V?
• What Are MSIT’s Lessons Learned With Virtualization?
• MSIT Cloud Adoption Strategy
• Conclusions
Microsoft Confidential 2/8/2012 31

25. MS IT Environment
Enterprise Infrastructure
First and Best Customer 6 data centers High Scale Processes
11K production servers
240K Windows 7 73,000,000+ internal
5K pre-production servers IMs per month
clients
106 countries 111,000+ user
200K Office clients
648 buildings mailboxes
200K or more
300K managed computers 1,200,000+ remote
SharePoint Sites connections per month
750K+ managed devices
200K+ end users
 Virtual Machines make up more than 55% of our total Windows Server
population in MSIT, as of today
 About 1600 physical servers of differing configurations host about
7000 Virtual Machines
 Highest VM concentrations are in enterprise datacenters
Microsoft Confidential 2/8/2012 32

26. What Is Microsoft Server Virtualization?
Virtualization enables a single physical server to host multiple "guest servers",
while each guest server perceives itself to be a fully distinct and independent
server
Each virtual machine has their own representation of hardware, an isolated OS and
application environment, and a unique network and security identity
Microsoft Confidential

27. Why Is MSIT Using Hyper-V?
Microsoft Confidential 2/8/2012 34

28. How Does MSIT Implement Hyper-V?
The preferred infrastructure platform is the
MSIT “Scale Unit”
Hyper-V R2 deployments on the Scale
Unit utilize 16 node clusters to
minimize sunk capacity and maximize
flexibility
All server consolidation hosts run Windows
Server 2008 Enterprise Server Core, with R2
the current standard
All virtual desktop infrastructure (VDI) hosts
run Hyper-V Server R2
Virtual machine configurations and
resource allocations are very similar to
those of the same workload on a physical
machine
Microsoft Confidential 2/8/2012 35

29.  File Services
 Print Services
 DDS Service (Products Repl.)
 Intellimirror Service (MyDocs)
 Windows Deployment Services
(WDS)
 SCCM (SMS)
 Read Only Domain Controller
Microsoft Confidential

30. How Does MSIT Operate Hyper-V?
All virtualization hosts are managed centrally, by a full compliment of
tools that are appropriate for the environment and platform
System Center Configuration Manager, Operations Manager, and Virtual Machine
Manager agents are deployed and provide central administration
Hardware support agents, antivirus, and other tools provide additional functions
Microsoft Confidential

32. MSIT Cloud Strategy
FY15:
80% apps
FY13: 15% in the
apps in the Cloud
Cloud
FY11: Less than
5% apps in the
Savings
Cloud
MSIT Azure Adoption Strategy:
Existing Portfolio Evaluation Framework
Portfolio Mix in FY15
Apps New apps
50% 20%
Apps moved Apps re-
20% retired or
“last to
to Cloud in
VM role
architected
for Cloud
10% written
directly to
move” Cloud
39
Microsoft Confidential

33. MSIT Cloud Adoption Strategy: Existing Portfolio Evaluation Framework
Microsoft Confidential

34. What did MSIT learn from its experience with
Virtualization?
Always strive to “virtualize appropriately”
Apply best practices for optimizing performance
Provision and manage VMs similarly to physical
machines
Ensure you maintain capacity slightly ahead of the
demand
Simplify and standardize the host computer and
virtual machine configuration, as much as possible
Microsoft Confidential 2/8/2012 41

35. Conclusions
Machine virtualization continues to increase Microsoft IT’s
operational efficiency in the server space
Use of virtualization has reduced MSIT’s space and power
consumption significantly
Proper use of virtualization has allowed Microsoft to avoid millions
of dollars of capital spend
MSIT has been able to pass-along cost savings
Machine virtualization and complimentary technologies are critical
parts of MSIT’s business strategies and meeting their priorities
Microsoft Confidential 2/8/2012 42

36. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Slide 43