1. !
BW5
Concurrent!Session!
11/13/2013!2:15!PM!
!
!
!
!
!
"Managing Multiple Teams at
Scale with Scrum and Lean"
!
!
!
Presented by:
Ken Pugh
Net Objectives
!
!
!
!
!
!
!
!
!
Brought(to(you(by:(
!
!
!
340!Corporate!Way,!Suite!300,!Orange!Park,!FL!32073!
888C268C8770!E!904C278C0524!E!sqeinfo@sqe.com!E!www.sqe.com

2. !
!
!!Ken!Pugh!
!!Net!Objectives!
!
A fellow consultant with Net Objectives, Ken Pugh helps companies
transform into lean-agile organizations through training and coaching.
His special interests are in communication (particularly effectively
communicating requirements), delivering business value, and using
lean principles to deliver high quality quickly. Ken trains, mentors, and
testifies on technology topics from object-oriented design to
Linux/Unix. He has written several programming books, including the
2006 Jolt Award winner Prefactoring and his latest Lean-Agile
Acceptance Test Driven Development: Better Software Through
Collaboration. Ken has helped clients from London to Boston to
Sydney to Beijing to Hyderabad. He enjoys snowboarding,
windsurfing, biking, and hiking the Appalachian Trail. Reach Ken at
ken.pugh@netobjectives.com!

3. info@netobjec+ves.com00000000000
www.netobjec+ves.com
0
Managing&Mul)ple&
Teams&at&Scale&
with&Lean&and&
Scrum&
Ken"Pugh""
Fellow"Consultant"
Net"objec6ves"
1"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

4. Ken"Pugh"
Photo"
Size:"
"""Height:"2.25"
Posi6on:""
""from"top"leP"corner"
""Horizontal"0.75""
""Ver6cal"1."
Picture""Style:"Simple"Black""
"""Frame"
"
ken.pugh"
@netobjec6ves.com"
! Fellow"Consultant"
! SAFe"Program"Consultant""
! OOA&D,"Design"PaVerns,"Lean,"Scrum,"TestYDriven"
Development"
! Over"2/5"century"of"soPware"development"
experience"
! Author"of"seven"books,"including:"
– 0Prefactoring:0Extreme0Abstrac+on,0Extreme0
Separa+on,0Extreme0Readability00(2006"Jolt"Award)"
– 0Interface0Oriented0Design0
– Lean0Agile0Acceptance0TestIDriven0Development:0
BeKer0SoLware0Through0Collabora+on0
No0code0goes0in0+ll0the0test0goes0on.0
A0journey0of0two0thousand0miles0begins0with0a0single0step.0
2"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

5. Lean"for"Execu6ves"
Product"Porbolio"Management"
Business"Product"Owner"
Scaled"Agile"Framework"
Business"
ASSESSMENTS"
CONSULTING"
T RAINING "
COACHING"
Lean"
Enterprise"
Team"
technical"
process"
Kanban"/"Scrum""
ATDD"/"TDD"/"Design"PaVerns"
Emergent"Design"
3"
Manag
ement"
Lean"Management"
Project"Management"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

6. Overall"Rule"
! There"are"excep6ons"to"every"statement,"except"this"
one."""
4"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

7. Outline"
! Applica6on"Complexity"and"Size""
! Lean"Principles""
! Releasing""
! Coordina6on""
– Delivery"Team""
– Program""
– Porbolio""
! Architecture""
! Issues""
5"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

8. Applica)on&
Complexity&and&
Size
&
&
6"
"""
"29"October"2013"

9. Non"Complex"Applica6on""
! Sam’s"Lawn"Mower"and"CD"Rental"Store""
! CD"Rental"Applica6on"
! Features"/stories""
! Check"Out"CD"
– Check"In"CD"and"charge"for"rental""
– Track"inventory""
Ideas"Y>"Features"Y>"Delivered"Features"
7"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

10. Complex"Applica6on"(1)"
New"York"
Chicago"
PiVsburgh"
8"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

11. Complex"Applica6on"(2)"
! As"a"pilot,"I"want"to"fly"directly"from"origin"(Chicago)"to"
des6na6on"(Net"York)"to"save"6me"and"fuel""
! Without"colliding""
Ideas"Y>"Epics"Y>"Features"Y>"Delivered"Feature"
9"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

12. Big"Size"(1)"
! IRS"Taxes""
! Automate"verifica6on"of"tax"due""
! Deliver"by"business"value"(e.g."percent"of"effort)""
– Form"1040""
– Schedule"A"
– Schedule"B"
– …."Etc."""
10"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

13. Big"Size"(2)"
! Each"form"has"mul6ple"facets,"e.g."for"1040:"
– Get"WY2"data""
– Get"filled"out"form"data"""
! Paper""
! OnYline"
! Other""
– Perform"calcula6on"checks"for"one"year"
– Perform"calcula6on"checks"for"mul6ple"years"""
Ideas"Y>"Epics"Y>"Features"Y>"Delivered"Feature"
11"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

14. Lean&Principles&
&
12"
"""
"29"October"2013"

15. Some"Lean"Principles"
! Op6mize"the"whole""
! Deliver"business"value"quickly"
! Build"quality"in"""
! Respect"people""
13"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

16. Releasing
&
14"
"""
"29"October"2013"

17. Types"of"Items"
! Independently&Releasable&–&what&delivers&business&value&
– Minimum&Marketable&Feature&&
– Minimum&Business&Increment&&
– Poten)ally&Shippable&Increment&&
! Separately&Developable&&
– Story&&
! Concurrently&Developable&&
– Story&with&dependencies&&that&can&be&concurrently&&developed&
! &Dependently&Developable&&
– Stories&that&must&be&sequenced&by&dependencies&&
15"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

18. Separately&Developable"
"&
"&
"Feature& Feature"&
&
One"
Story"&
Team&
Second" Story&
Team&
16"
"Story& "Story&
&
"Story"& "&
Team"
Three&
Feature"&
Story&
"Story& "Story"&
Story&
&
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

19. Concurrently&Developable"
"&
"&
"Feature& Feature"&
&
One"
Story"&
Team&
Second" Story&
Team&
17"
"Story& "Story&
&
"Story"& "&
Team"
Three&
Feature"&
Story&
"Story& "Story"&
&
&
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

20. Dependently&Developable"
"&
"&
"Feature& Feature"&
&
One"
Story"&
Team&
Second" Story&
Team&
18"
"Story& "Story&
&
"Story"& "&
Team"
Three&
Feature"&
Story&
"Story& "Story"&
Story&
&
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

21. Priori)za)on&and&Sequencing&"
! To&get&things&out&quicker:&
– All&teams&should&use&same&priority&on&a&feature&&
! If&no&priority&
– Then&all&teams&should&use&same&sequence&&
! Large&differences&in&dura)on&may&alter&these&rules&&
– Lean&Principle&–&Op)mize&the&whole&and&deliver&quickly&&
19"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

22. Program&
Coordina)on
&
20"
"""
"29"October"2013"

23. Op6on"One"
! Concurrently"developable""
– Scrum"of"scrums""
– Mee6ng"of"one"representa6ve"of"each"scrum"once/day"to"
coordinate"
21"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

24. "Bigger"Planning""
! More&people&"&more&dependencies&"&more&lookL
ahead&&
! You&can’t&just&plan&scrum&to&scrum&&
! Divide&up&work&to&minimize&
– Code&conten)on&&
– Shared&resources&&
– CrossLteam&requirements&&
22"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

25. Op6on"Two"
! Scrum"of"scrums"with"“lookYahead”""
Sprint"N" Sprint"N+1"
Sprint"N+2" Sprint"N+3"
Team"1"
Team"2"
Team"3""
23"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

26. Op6on"Three""
! Larger"Itera6on"containing"sprints""
#""""""""Big"Sprint""="PSI"(Poten6ally"Shippable"Increment)"""""""""$"
Plan" Sprint"I" Sprint"II" Sprint"III" Sprint"IV" Demo""
Team"1"
Team"2"
Team"3""
24"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

27. Op6on"Three"Expanded"
! PSI"with"“lookYahead”""
PSI"N"
PSI"N+1" PSI"N+2" PSI"N+3"
Program"
25"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

28. Levels
&
26"
"""
"29"October"2013"

29. Small"Size"–"One"Level""
Level&
Input&
Output&
Team&
Features&
Delivered"
Features"&
Ideas"Y>"Features"Y>"Delivered"Features"
Product"Owner"""Team"
27"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

30. Large"Size"–"Three"Levels""
Level&
Input&
Output&
Porbolio&
Ideas&
Epics/Projects"&
Program"&
Epics/Projects&
Features"&
Team&
Features&
Delivered"
Features"&
Ideas""""""Y>""""Epics/Projects""""Y>"""""Features""""Y>""""Delivered"Features"
Porbolio""""""""""""""""""""Program/Product""""""""Team""
Management""""""""""""Management"/"
""""""""""""""""""""""""""""""""""""Owner"
28"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

31. Levels"
Level&
Porbolio&
Program"&
Team&
29"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

32. ""Kanban""""""""""""""""""""""""""""Scrum""
Ideas"Y>"Epics"Y>"Features"Y>"Delivered"Feature"
Porbolio""""""""""""Program/Product"""""""Team""
Management"""Management"/"
""""""""""""""""""""""""""""Owner"
Lean"
30"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

33. Team
&
31"
"""
"29"October"2013"

34. Roles"
! Product"Owner""
! Scrum"Master""
! Implementers"(Developers,"Testers)""
Ready"
Retrospect
Demo
Plan
Commit
Execute
32"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

35. Cross"Func6onal"Teams"
! Decreases"coordina6on"of"shared"resources""
! E.G."UI,"mid6er,"database,"testers,"etc."on"each"team"
33"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

36. Program
&
34"
"""
"29"October"2013"

37. Program Flow
Flow"like"Team"flow,"but"over"“super"itera6on”""
Ready"
35"
Plan
Commit
Execute
Demo
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
Retrospect
"29"October"2013"

38. Roles"
! Program&Owner&(Product&Manager)&–&“super&product&
owner”&&
! Technology&Owner&/&System&Architect&–&architectural&
guidance&&
! System&Team&–&provides&program&level&support&&
! Release&Manager&–&coordinates&release&at&program&
level&
36"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

39. ! Op)mize&the&Whole&
– Individual&team&op)miza)on&may&not&be&op)mum&for&the&
en)re&flow&&
! Coordina)on&of&the&Flow&&
– IntraLteam&coordina)on&different&from&interLteam&
coordina)on&&
37"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

40. Typical"Organiza6onal"Structure"
Inspired"by"Dan"North,"BSC/ADP"2012"
38"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

41. The"Nature"of"Our"Work"
39"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

42. We"Manage"This"Way"
even"though"our"value"flows"this"way"
40"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

43. where&is&)me&&our&
What"percent"of"our"6me"do"we"spend"working"versus"waitng?"
)me&being&spent?&
How"would"you"know?"
No"one"is"managing"this"in"most"companies."
Wai)ng&
Wai)ng&
Wai)ng&
Wai)
Adding&Value& Adding&Value& Adding&Value&
41"
ng&
Wai)ng&
g&
ai)n
W
Adding&Value& Adding&Value&
Adding&Value&
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

44. Continuous Inter-team Coordination
! Teams visit other teams
! Including backlog grooming, sprint planning, daily
standups, demo
42"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

45. Continuous System Integration
! Integrate entire user story
! Develop by intention
– Define interfaces
– Integrate
– Then add functionality
43"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

46. PorYolio&
&
44"
"""
"29"October"2013"

47. Roles""
! Porbolio"Management""
– Determine"capacity"alloca6ons"to"programs""
– Epic"approval""
45"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

48. Business"Value"
! Measure"business"value"
! Es6mate"at"the"top""
– Use"rela6ve"es6mates""
! Es6mate"effort"on"large"stuff""
! Determine"Bang"for"the"Buck"(ROI)"
! Can"work"down"to"other"levels""
46"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

49. Planning"and"Opera6ons"
! At"each"level""
– Rolling"wave"planning"
– Appropriate"decision"making""
– Feedback"
– Make"everything"visible"(transparent)""
Lean"Principle"–"Respect"People""
47"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

50. Architecture&
&
48"
"""
"29"October"2013"

51. Architecture"
! Architecture&/&Design&should&be&“first&class”&ci)zen&&
Porbolio"
Program"
Team""
49"
Enterprise"Architecture"
System"Architecture"
Design""
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

52. Emergent Design and Architecture
! Complexity and changing requirements makes
centralized decision making inefficient
! Design by those who implement specific functionality
! At scale, some intentional architecture necessary
– Excessive redesign slows time-to-market
– Some capabilities can/should be anticipated
– Teams not always able to synchronize, thus creating
divergence
– Cross-cutting architectural and user requirements
50"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

53. Intentional Architecture
! Just in time architectural elaboration
! Assumes incremental implementation
! Relies on feedback from teams
51"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

54. Issues
&
52"
"""
"29"October"2013"

55. ATDD""
! Building&quality&in&is&cri)cal&&
– Par)cularly&for&dependencies&&
– If&not,&who’s&at&fault?&&
! Acceptance&Test&Driven&Development&for&the&Feature&
– Defines&feature&&
– Provides&tests&for&TDD&&&
! Test&Driven&Development&for&the&stories&&
– Lean&Principle&–&Build&Quality&In&
53"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

56. Commitment&&
! Commitment&is&not&oneLway&&&
! A&team&commits&to&deliver&&&&
! Management&commits&to&eliminate&impediments&and&
address&risks &
&&
! &If&management&fails&to&meet&its&commitment,&the&
team&can&only&try&their&best&to&meet&theirs&
54"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

57. Net"Objec6ves"–"Gold"Partner"
®""
We"are"the"premier"provider"of"SAFe"related"consul6ng"and"
training,"having"done"scaled"Agile"for"a"decade.""We"are"the"
primary"contributors"to"SAFe’s"code"quality"material"sec6on."
SAFe&related&services&
 Porbolio"Management"
 Product"Manager"&"Product"
Owner"Training"
 Quickstarts"Y"customizable"
 SAFe"Kanban"
Technical&Training&
1. Design"PaVerns"
2. ATDD"/"TDD"
3. Emergent"Design"
See"www.netobjec6ves.com/
safe"
55"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

58. Not&an&Ending,&
But&a&Beginning
&
56"
"""
"29"October"2013"

59. Outline"(Review)"
! Applica6on"Complexity"and"Size""
! Lean"Principles""
! Releasing""
! Coordina6on""
– Porbolio"
– Program""
– Team"
Program"
Team
! Architecture""
! Issues""
57"
Epic""
Portfolio
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
Feature
Story
Feature
Story
"29"October"2013"

60. ! Thank"you""
! Please"fill"out"evalua6ons""
58"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

61. info@netobjec+ves.com00000000000
www.netobjec+ves.com
0
Supplemental&
59"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

62. Delay
&
60"
"""
"29"October"2013"

63. When&adding&value&is&
delayed?&
• Getting requirements and using them
• Creating bug and its detection
• Two groups out of sync
61"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

64. The"Whole"Picture"
62"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

65. Request
&
Design&
Approve
&
Review
&
Reqts"
Sign&Off
&
Code&
Analysis"
Test&
Deploy
&
1.&Iden)fy&the&ac)ons&taken&in&the&value&stream&
63"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

66. Request
&
Approve
&
Reqts"
Sign&Off
&
Analysis"
0.5"hrs"
8"hrs"
160"hrs"
8"hrs"
100"hrs"
Design&
Review
&
Code&
Test&
Deploy
&
120"hrs"
2"hrs"
280"hrs"
240"hrs"
8"hrs"
1."Iden6fy"the"ac6ons"taken"in"the"value"stream"
2.&What&was&the&real&)me&from&start&to&finish&of&the&ac)on?&
64"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

67. Request
&
Approve
&
Reqts&
Sign&Off
&
1"/"7"hrs
"
40"/"60"hrs"
8hrs"
100"hrs"
0.5"/"0.0"hr
"
.1"/"7.9"hrs
"
60"/"100"hrs"
0.5"hrs"
8"hrs"
160"hrs"
Design&
Review&
&
2"/"0"hrs
"
120"hrs"
2"hrs"
40"/"80"hrs"
Code&
Analysis&
80"/"200"hrs"
Test&
40"/"200"hrs"
Deploy
&
280"hrs"
240"hrs"
8"hrs"
3"/"5"hrs
"
1."Iden6fy"the"ac6ons"taken"in"the"value"stream"
2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?"
3.&What&was&the&average&)me&working&on&this&vs&working&on&other&things?&
65"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

68. Request
&
0.5"/"0.0"hr
"
Approve
&
320$hrs$
.1"/"7.9"hrs
"
Reqts&
80$hrs$
60"/"100"hrs"
320$hrs$
Analysis&
1"/"7"hrs
"
160"hrs"
8"hrs"
0.5"hrs"
Sign&Off
&
80$hrs$
40"/"60"hrs"
8hrs"
100"hrs"
80$hrs$
Review&
&
Design&
40"/"80"hrs"
120"hrs"
160$hrs$
2"/"0"hrs
"
2"hrs"
Code&
80$hrs$
80"/"200"hrs"
Test&
80$hrs$
280"hrs"
40"/"200"hrs"
Deploy
&
80$hrs$
240"hrs"
3"/"5"hrs
"
8"hrs"
1."Iden6fy"the"ac6ons"taken"in"the"value"stream"
2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?"
3."What"was"the"average"6me"working"on"this"vs"working"on"other"things?"
4.&Iden)fy&)me&between&ac)ons&
66"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

69. Request
&
0.5"/"0.0"hr
"
Approve
&
320"hrs"
.1"/"7.9"hrs
"
Reqts&
80"hrs"
60"/"100"hrs"
320"hrs"
Analysis&
1"/"7"hrs
"
160"hrs"
8"hrs"
0.5"hrs"
Sign&Off
&
80"hrs"
40"/"60"hrs"
8hrs"
100"hrs"
80"hrs"
Review&
&
Design&
40"/"80"hrs"
160"hrs"
2"/"0"hrs
"
2"hrs"
120"hrs"
20%$rejected$
Repeat$1X$
Code&
80"hrs"
80"/"200"hrs"
Test&
80"hrs"
40"/"200"hrs"
Deploy
&
80"hrs"
240"hrs"
280"hrs"
3"/"5"hrs
"
8"hrs"
65%$defec1ve$
Repeat$3X$
1."Iden6fy"the"ac6ons"taken"in"the"value"stream"
2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?"
3."What"was"the"average"6me"working"on"this"vs"working"on"other"things?"
4."Iden6fy"6me"between"ac6ons"
5.&Iden)fy&any&loop&backs&required&
67"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
29"October"2013"
"29"October"2013"

70. Request
&
0.5""/"0.0"hrs
0.5&/"0.0"hrs"
"
Reqts&
Approve
&
320"hrs"
.1&/"7.9"hrs
.1"/"7.9"hrs
"
80"hrs"
60"/"100"hrs"
320"hrs"
Analysis&
1"/"7"hrs
"
160"hrs"
8"hrs"
0.5"hrs"
Sign"Off
Sign&Off
&
80"hrs"
40"/"60"hrs"
8"hrs"
8hrs"
100"hrs"
80"hrs"
Review&
&
Design&
40"/"80"hrs"
160"hrs"
2"/"0"hrs
"
2"hrs"
120"hrs"
20%"rejected"
Repeat"1X"
Code&
80"hrs"
80"/"200"hrs"
Test&
80"hrs"
40"/"200"hrs"
Deploy
&
80"hrs"
240"hrs"
280"hrs"
3"/"5"hrs
"
8"hrs"
65%"defec6ve"
65%"defec6ve"
Repeat"3X"
Repeat"3X"
509"hrs"
509&hrs&
PCE&=&&&&&&&&&&&&&&&&&&&&&&&&&&&&=&14.9%&
3433"hrs"
3433&hrs&
1."Iden6fy"the"ac6ons"taken"in"the"value"stream"
2."What"was"the"real"6me"from"start"to"finish"of"the"ac6on?"
3."What"was"the"average"6me"working"on"this"vs"working"on"other"things?"
4."Iden6fy"6me"between"ac6ons"
5."Iden6fy"any"loop"backs"required"
&Avg&Time&Worked&&
Avg"Time"Worked""
6.&Calculate&Process&Cycle&Efficiency:&
Total&Cycle&Time&
Total"Cycle"Time"
68"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
"29"October"2013"

71. Request
&
0.5""/"0.0"hrs
"
Approve
&
320"hrs"
.1"/"7.9"hrs
"
Reqts&
80"hrs"
60"/"100"hrs"
320"hrs"
Analysis&
1"/"7"hrs
"
160"hrs"
8"hrs"
0.5"hrs"
Sign&Off
&
80"hrs"
40"/"60&hrs"
8hrs"
100"hrs"
80"hrs"
Review&
&
Design&
40"/"80"hrs"
160"hrs"
2"/"0&hrs
"
2"hrs"
120"hrs"
20%"rejected"
Repeat"1X"
Code&
80"hrs"
80"/"200&hrs"
Test&
80"hrs"
Deploy
&
40"/"200&hrs"
80"hrs"
8"hrs"
240"hrs"
280"hrs"
65%"defec6ve"
65%"defec6ve"
Repeat"3X"
Repeat"3X"
3"/"5"hrs
"
3433&–&509&=&2924
&
"Which"gives"a"beVer"return?"
Gezng"beVer"at"
what"you"do"
69"
"Copyright"©"2007"Net"Objec6ves."All"Rights"Reserved.""
Elimina6ng"
delays"between"
what"you"do"
"29"October"2013"