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BT9
Session 
6/6/2013 3:45 PM 
 
 
 
 
 
 
 

"Unlocking Innovation in Your
Organization"
 
 
 

Presented by:
Derek Neighbors
Integrum Technologies, LLC
 
 
 
 
 
 
 
 
 

Brought to you by: 
 

 
 
340 Corporate Way, Suite 300, Orange Park, FL 32073 
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
Derek Neighbors
Integrum Technologies

Derek Neighbors is a serial entrepreneur who assists people to bring their ideas to reality. He
is a partner at Integrum Technologies, a management consulting services firm, that helps
companies build high performing teams and transform organizations to compete in the new
economy. In 2008, Derek co-founded Gangplank (gangplankhq.com), a collaborative workspace
to help encourage local creatives to explore innovative ideas and create what they are
passionate about. His work at Gangplank challenges cities to retool their culture for a reimagined tomorrow. Derek teaches entrepreneurship at the Walter Cronkite School of
Journalism at Arizona State University.
 
6/12/2013

Innovation
adapt or die
@dneighbors

complexity increasing

1
6/12/2013

Information Doubling

people more connected

2
6/12/2013

globalization

what else?

3
6/12/2013

creativity desired

IBM CEO Study
Over 1,500 CEO’s ranked
creativity as the number one
leadership attribute to drive
prosperity.
it

4
6/12/2013

failure

speed

5
6/12/2013

adapt or die

frameworks, methodologies,
models

Agile
Scrum
Kanban
Lean
Core Protocols
Systems Thinking
Human Systems Dynamics
Cynefin

6
6/12/2013

what else?

our experiment

7
6/12/2013

our observations
Fun

Excellence

what does innovation look like?

Beauty
B
t
Truth

8
6/12/2013

Megaloprepeia
Magnificence is a philosophical, aesthetic
and socio-economic notion that regards
greatness of actions, courage, excellence,
honor, generosity and splendor of lifestyles
and noble purposes
purposes.

magnificence
Individuals can be good.
Teams/Groups can be great.
Civilizations can b magnificent.
Ci ili ti
be
ifi
t

9
6/12/2013

how do we get there?

team

Trust
Self-Organization
Cross Functional
10
6/12/2013

old hat

We can do this.

Vision

11
6/12/2013

Vision

Purpose

culture

12
6/12/2013

cultura animi - culture of the soul

Magnum Facere
GNU Manifesto -> Free Software
■The freedom to run the program, for any purpose (freedom
0).
■The freedom to study how the program works, and change
it so it does your computing as you wish (freedom 1).
Access to the source code is a precondition for this.
■The freedom to redistribute copies so you can help your
neighbor (
g
(freedom 2).
)
■The freedom to distribute copies of your modified versions
to others (freedom 3). By doing this you can give the whole
community a chance to benefit from your changes. Access
to the source code is a precondition for this.

13
6/12/2013

debian social contract
Debian will remain 100% free.
We will give back to the free software community.
We will not hide problems.
Our priorities are our users and free software.
Works that do not meet our free software standards.

Agile manifesto
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan

14
6/12/2013

value

Collaboration
over
Competition
C
ii

value

Community
over
Agendas
A
d

15
6/12/2013

value

Participation
over
Observation
Ob
i

value

Doing
over
Saying
S i

16
6/12/2013

value

Friendship
over
Formality
F
li

value

Boldness
over
Assurance

17
6/12/2013

value

Learning
over
Expertise
E
i

value

People
over
Personalities
P
li i

18
6/12/2013

value

#BeDangerous

values

We value courage.
Be transparent with our team and clients. Have the
strength to say what they need to hear, not what they
want to hear, but be open to other people’s f db k
tt h
b tb
t th
l ’ feedback
and opinions.

19
6/12/2013

values

We value dreams.
Dream big. Empower others to achieve their goals,
maximize th i potential, and change th world.
i i their t ti l
d h
the
ld

values

We value love.
Care for people enough to help them see their potential.
Confront conflict head on, and commit to resolving it
and strengthening your relationship.

20
6/12/2013

values

We value family.
Treat each person on our team as a family member.
Trust them, confide in them, and support them without
fail.

values

We value excellence.
Demand the best from each other and our clients.
Never settle f mediocrity.
N
ttl for
di it

21
6/12/2013

core commitments
1. I commit to engage when present.
◦ To know and disclose
1. what I want,
2. what I think, and
3. what I feel.
◦ To always seek effective help.
◦ To decline to offer and refuse to accept incoherent emotional transmissions.
◦ When I have or hear a better idea than the currently prevailing idea, I will immediately either
1. propose it for decisive acceptance or rejection, and/or
2. explicitly seek its improvement.
◦ I will personally support the best idea
1. regardless of its source,
2. however much I hope an even better idea may later arise, and
3. when I have no superior alternative idea.
1. I will seek to perceive more than I seek to be perceived.
2. I will use teams, especially when undertaking difficult tasks.
3. I will speak always and only when I believe it will improve the general results/effort ratio.
4. I will offer and accept only rational, results-oriented behavior and communication.
p
y
,
5. I will disengage from less productive situations
◦ When I cannot keep these commitments,
◦ When it is more important that I engage elsewhere.
1. I will do now what must be done eventually and can effectively be done now.
2. I will seek to move forward toward a particular goal, by biasing my behavior toward action.
3. I will use the Core Protocols (or better) when applicable.
◦ I will offer and accept timely and proper use of the Protocol Check protocol without prejudice.
1. I will neither harm—nor tolerate the harming of—anyone for his or her fidelity to these
commitments.
2. I will never do anything dumb on purpose.

what does it look like in your organization

22
6/12/2013

leadership/buildership

ten principles of buildership

The boss drives group
members; the leader coaches
them.
The builder learns f
Th b ild l
from them.
h
From Umair Haque

23
6/12/2013

ten principles of buildership

The boss depends upon
authority; the leader on
goodwill.
The builder depends on good.
Th b ild d
d
d
From Umair Haque

ten principles of buildership
The boss inspires fear; the
leader inspires enthusiasm.
The builder is inspired - by
changing the world
world.
From Umair Haque

24
6/12/2013

ten principles of buildership
The boss inspires “I”; the
leader says “we”.
The builder says “all” - people,
communities and society
society.
From Umair Haque

ten principles of buildership
The boss assigns the task; the
leader sets the pace.
The builder makes sure sees
the outcome.
outcome
From Umair Haque

25
6/12/2013

ten principles of buildership
The boss says, “Get there on
says Get
time”; the leader says “get
there ahead of time”.
The builder makes sure
“getting there” matters.
From Umair Haque

ten principles of buildership
The boss fix the blame for the
breakdown; the leader fixes the
breakdown.
The builder prevents the
p
breakdown.
From Umair Haque

26
6/12/2013

ten principles of buildership

The boss knows how; the
leader shows how.
The builder shows why.
y

From Umair Haque

ten principles of buildership
The boss makes work a
drudgery; the leader makes
work a game.
The builder organizes love, not
g
,
work.
From Umair Haque

27
6/12/2013

ten principles of buildership

The boss says “Go”; the leader
says “Let’s go”.
The builder says “Come”.
y

From Umair Haque

Fluency

Seek Fluency Not
Proficiency

28
6/12/2013

physical space / community

Serendipity

diversity

29
6/12/2013

DO YOU SEE THE FUTURE?

Creativity
Collaboration
Innovation

#1 take away
Innovation isn’t about creating wealth It’s
isn t
wealth. It s
about being exceedingly human.
When we are able to be vulnerable we unlock the
greatest potential in each other to be creative. Sharing
that experience and openly collaborating unleashes the
ability to innovate.
Do you want to be an innovator or a revolutionary?

30
6/12/2013

how to apply this to your world
Stop waiting.
Start doing.
Be Authentic.
Be the change you want to see
in the world. - Ghandi

31

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Unlocking Innovation in Your Organization

  • 1.     BT9 Session  6/6/2013 3:45 PM                "Unlocking Innovation in Your Organization"       Presented by: Derek Neighbors Integrum Technologies, LLC                   Brought to you by:        340 Corporate Way, Suite 300, Orange Park, FL 32073  888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
  • 2. Derek Neighbors Integrum Technologies Derek Neighbors is a serial entrepreneur who assists people to bring their ideas to reality. He is a partner at Integrum Technologies, a management consulting services firm, that helps companies build high performing teams and transform organizations to compete in the new economy. In 2008, Derek co-founded Gangplank (gangplankhq.com), a collaborative workspace to help encourage local creatives to explore innovative ideas and create what they are passionate about. His work at Gangplank challenges cities to retool their culture for a reimagined tomorrow. Derek teaches entrepreneurship at the Walter Cronkite School of Journalism at Arizona State University.  
  • 6. 6/12/2013 creativity desired IBM CEO Study Over 1,500 CEO’s ranked creativity as the number one leadership attribute to drive prosperity. it 4
  • 8. 6/12/2013 adapt or die frameworks, methodologies, models Agile Scrum Kanban Lean Core Protocols Systems Thinking Human Systems Dynamics Cynefin 6
  • 10. 6/12/2013 our observations Fun Excellence what does innovation look like? Beauty B t Truth 8
  • 11. 6/12/2013 Megaloprepeia Magnificence is a philosophical, aesthetic and socio-economic notion that regards greatness of actions, courage, excellence, honor, generosity and splendor of lifestyles and noble purposes purposes. magnificence Individuals can be good. Teams/Groups can be great. Civilizations can b magnificent. Ci ili ti be ifi t 9
  • 12. 6/12/2013 how do we get there? team Trust Self-Organization Cross Functional 10
  • 13. 6/12/2013 old hat We can do this. Vision 11
  • 15. 6/12/2013 cultura animi - culture of the soul Magnum Facere GNU Manifesto -> Free Software ■The freedom to run the program, for any purpose (freedom 0). ■The freedom to study how the program works, and change it so it does your computing as you wish (freedom 1). Access to the source code is a precondition for this. ■The freedom to redistribute copies so you can help your neighbor ( g (freedom 2). ) ■The freedom to distribute copies of your modified versions to others (freedom 3). By doing this you can give the whole community a chance to benefit from your changes. Access to the source code is a precondition for this. 13
  • 16. 6/12/2013 debian social contract Debian will remain 100% free. We will give back to the free software community. We will not hide problems. Our priorities are our users and free software. Works that do not meet our free software standards. Agile manifesto Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan 14
  • 21. 6/12/2013 value #BeDangerous values We value courage. Be transparent with our team and clients. Have the strength to say what they need to hear, not what they want to hear, but be open to other people’s f db k tt h b tb t th l ’ feedback and opinions. 19
  • 22. 6/12/2013 values We value dreams. Dream big. Empower others to achieve their goals, maximize th i potential, and change th world. i i their t ti l d h the ld values We value love. Care for people enough to help them see their potential. Confront conflict head on, and commit to resolving it and strengthening your relationship. 20
  • 23. 6/12/2013 values We value family. Treat each person on our team as a family member. Trust them, confide in them, and support them without fail. values We value excellence. Demand the best from each other and our clients. Never settle f mediocrity. N ttl for di it 21
  • 24. 6/12/2013 core commitments 1. I commit to engage when present. ◦ To know and disclose 1. what I want, 2. what I think, and 3. what I feel. ◦ To always seek effective help. ◦ To decline to offer and refuse to accept incoherent emotional transmissions. ◦ When I have or hear a better idea than the currently prevailing idea, I will immediately either 1. propose it for decisive acceptance or rejection, and/or 2. explicitly seek its improvement. ◦ I will personally support the best idea 1. regardless of its source, 2. however much I hope an even better idea may later arise, and 3. when I have no superior alternative idea. 1. I will seek to perceive more than I seek to be perceived. 2. I will use teams, especially when undertaking difficult tasks. 3. I will speak always and only when I believe it will improve the general results/effort ratio. 4. I will offer and accept only rational, results-oriented behavior and communication. p y , 5. I will disengage from less productive situations ◦ When I cannot keep these commitments, ◦ When it is more important that I engage elsewhere. 1. I will do now what must be done eventually and can effectively be done now. 2. I will seek to move forward toward a particular goal, by biasing my behavior toward action. 3. I will use the Core Protocols (or better) when applicable. ◦ I will offer and accept timely and proper use of the Protocol Check protocol without prejudice. 1. I will neither harm—nor tolerate the harming of—anyone for his or her fidelity to these commitments. 2. I will never do anything dumb on purpose. what does it look like in your organization 22
  • 25. 6/12/2013 leadership/buildership ten principles of buildership The boss drives group members; the leader coaches them. The builder learns f Th b ild l from them. h From Umair Haque 23
  • 26. 6/12/2013 ten principles of buildership The boss depends upon authority; the leader on goodwill. The builder depends on good. Th b ild d d d From Umair Haque ten principles of buildership The boss inspires fear; the leader inspires enthusiasm. The builder is inspired - by changing the world world. From Umair Haque 24
  • 27. 6/12/2013 ten principles of buildership The boss inspires “I”; the leader says “we”. The builder says “all” - people, communities and society society. From Umair Haque ten principles of buildership The boss assigns the task; the leader sets the pace. The builder makes sure sees the outcome. outcome From Umair Haque 25
  • 28. 6/12/2013 ten principles of buildership The boss says, “Get there on says Get time”; the leader says “get there ahead of time”. The builder makes sure “getting there” matters. From Umair Haque ten principles of buildership The boss fix the blame for the breakdown; the leader fixes the breakdown. The builder prevents the p breakdown. From Umair Haque 26
  • 29. 6/12/2013 ten principles of buildership The boss knows how; the leader shows how. The builder shows why. y From Umair Haque ten principles of buildership The boss makes work a drudgery; the leader makes work a game. The builder organizes love, not g , work. From Umair Haque 27
  • 30. 6/12/2013 ten principles of buildership The boss says “Go”; the leader says “Let’s go”. The builder says “Come”. y From Umair Haque Fluency Seek Fluency Not Proficiency 28
  • 31. 6/12/2013 physical space / community Serendipity diversity 29
  • 32. 6/12/2013 DO YOU SEE THE FUTURE? Creativity Collaboration Innovation #1 take away Innovation isn’t about creating wealth It’s isn t wealth. It s about being exceedingly human. When we are able to be vulnerable we unlock the greatest potential in each other to be creative. Sharing that experience and openly collaborating unleashes the ability to innovate. Do you want to be an innovator or a revolutionary? 30
  • 33. 6/12/2013 how to apply this to your world Stop waiting. Start doing. Be Authentic. Be the change you want to see in the world. - Ghandi 31