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Trialing	
  successful	
  social	
  media	
  strategies	
  
in	
  clinical	
  research	
  &	
  development	
  
	
  
Brian	
  Loew,	
  CEO,	
  Inspire	
  	
  
	
  
	
  
Global	
  InnovaDon	
  in	
  Clinical	
  Research	
  &	
  Outsourcing	
  
Princeton,	
  NJ	
  	
  
Oct.	
  22-­‐23,	
  2013	
  
	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  
Benefits	
  of	
  communiDes	
  for	
  paDents	
  
!   Helps	
  geographically-­‐dispersed	
  paDents	
  to	
  connect	
  with	
  one	
  
another	
  

!   A	
  way	
  to	
  iniDate	
  and	
  promote	
  research	
  
!   A	
  place	
  to	
  share	
  experiences	
  and	
  knowledge,	
  and	
  to	
  help	
  
themselves	
  by	
  helping	
  others	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  

2	
  
PaDent	
  experiences	
  with	
  rare	
  disease	
  
How	
  knowledgeable	
  are	
  your	
  medical	
  professionals	
  about	
  your	
  rare	
  condiDon?	
  
21%	
  (119)	
  
37%	
  (207)	
  
32%	
  (175)	
  
9%	
  (51)	
  
0%	
  (2)	
  

Highly	
  knowledgeable	
  
Fairly	
  knowledgeable	
  
Barely	
  knowledgeable	
  
Not	
  knowledgeable	
  whatsoever	
  
Don’t	
  see	
  medical	
  professionals	
  regularly	
  

How	
  effecDve	
  are	
  your	
  treatments	
  in	
  managing	
  your	
  rare	
  condiDons?	
  
17%	
  (94)	
  
41%	
  (226)	
  
25%	
  (141)	
  
4%	
  (21)	
  
13%	
  (72)	
  

Highly	
  effecDve	
  
Moderately	
  effecDve	
  
Minimally	
  effecDve	
  
Not	
  effecDve	
  or	
  making	
  things	
  worse	
  
Not	
  receiving	
  treatments	
  

How	
  effecDve	
  does	
  insurance	
  cover	
  care	
  for	
  your	
  rare	
  condiDons?	
  
19%	
  (103)	
  
43%	
  (238)	
  
20%	
  (111)	
  
7%	
  (39)	
  
11%	
  (63)	
  

Completely	
  
Mostly	
  
Somewhat	
  
Barely	
  
Not	
  at	
  all/I	
  have	
  no	
  coverage	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  
PaDent	
  experiences	
  with	
  rare	
  disease	
  
Are	
  there	
  FDA	
  approved	
  treatments	
  for	
  your	
  rare	
  condiDons?	
  
32%	
  (176)	
  
31%	
  (172)	
  
37%	
  (206)	
  

Yes	
  
No	
  
Not	
  sure	
  

Are	
  there	
  off-­‐label	
  treatments	
  for	
  your	
  rare	
  condiDons?	
  
28%	
  (157)	
  
27%	
  (149)	
  
45%	
  (248)	
  

Yes	
  
No	
  
Not	
  sure	
  

Are	
  you	
  aware	
  of	
  anyone	
  doing	
  research	
  into	
  the	
  rare	
  condiDons	
  that	
  affect	
  you?	
  
53%	
  (294)	
  
27%	
  (151)	
  
20%	
  (109)	
  

Yes	
  
No	
  
Not	
  sure	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  

4
How	
  paDents	
  with	
  neurofibromatosis	
  use	
  	
  
social	
  networks	
  
About	
  the	
  Study	
  

Healthcare	
  market	
  research	
  and	
  strategic	
  advisory	
  firm	
  Manha"an	
  Research,	
  and	
  online	
  
paDent	
  community	
  network	
  Inspire,	
  in	
  alliance	
  with	
  paDent	
  advocacy	
  organizaDon	
  
Neurofibromatosis	
  Network,	
  partnered	
  on	
  a	
  study	
  to	
  explore	
  the	
  role	
  of	
  social	
  media	
  in	
  the	
  
lives	
  of	
  neurofibromatosis	
  paDent	
  and	
  caregivers.	
  	
  
	
  
The	
  study	
  was	
  conducted	
  online	
  among	
  161	
  paDents	
  and	
  57	
  caregivers	
  from	
  the	
  Inspire/
Neurofibromatosis	
  Network’s	
  Support	
  Community	
  
(h"p://www.inspire.com/groups/neurofibromatosis-­‐network/)	
  in	
  Q2	
  2012.	
  

About	
  Neurofibromatosis	
  

Neurofibromatosis	
  (NF)	
  is	
  an	
  incurable	
  geneDc	
  disorder	
  of	
  the	
  nervous	
  	
  
system	
  which	
  causes	
  tumors	
  to	
  form	
  on	
  the	
  nerves	
  anywhere	
  in	
  the	
  body	
  at	
  any	
  Dme.	
  NF	
  is	
  
one	
  of	
  the	
  most	
  common	
  geneDc	
  disorders	
  in	
  the	
  United	
  States,	
  affecDng	
  more	
  than	
  
100,000	
  Americans.	
  	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  

5	
  
How	
  paDents	
  with	
  neurofibromatosis	
  use	
  	
  
social	
  networks	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  

6	
  
PaDents	
  driving	
  research:	
  The	
  “SCAD	
  Ladies”	
  
TradiDonal	
  Research	
  Methods	
  Turned	
  
Upside	
  Down:	
  The	
  Untapped	
  PotenDal	
  
of	
  “PaDent-­‐IniDated”	
  Research	
  in	
  the	
  
Study	
  of	
  Rare	
  Diseases	
  
Sharonne	
  N.	
  Hayes,	
  MD	
  

“Most	
  rare	
  disease	
  pa-ents	
  search	
  
for	
  years	
  and	
  visit	
  many	
  doctors	
  
before	
  they	
  are	
  properly	
  
diagnosed.”	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  

“This	
  is	
  not	
  just	
  a	
  story	
  about	
  what	
  
they	
  were	
  able	
  to	
  accomplish,	
  but	
  
also	
  about	
  the	
  power	
  of	
  pa-ent	
  
groups	
  and	
  of	
  social	
  networking”	
  
brian@inspire.com	
  
h"p://corp.inspire.com	
  
In	
  conclusion	
  
! 

Value is created by patients -- not (only) through
‘traditional’ channels.

! 

Many patients want to contribute to research, but patients
need better pathways to access researchers.

! 

Technology matters a great deal.

! 

Technology doesn’t matter at all.

brian@inspire.com	
  
h"p://corp.inspire.com	
  

9
Thank	
  you	
  	
  
Brian	
  Loew	
  
CEO	
  
Inspire	
  

	
  
brian@inspire.com	
  
h"p://corp.inspire.com	
  

brian@inspire.com	
  
h"p://corp.inspire.com	
  

10	
  

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Trialing successful social media strategies in clinical research & development

  • 1. Trialing  successful  social  media  strategies   in  clinical  research  &  development     Brian  Loew,  CEO,  Inspire         Global  InnovaDon  in  Clinical  Research  &  Outsourcing   Princeton,  NJ     Oct.  22-­‐23,  2013     brian@inspire.com   h"p://corp.inspire.com  
  • 2. Benefits  of  communiDes  for  paDents   !   Helps  geographically-­‐dispersed  paDents  to  connect  with  one   another   !   A  way  to  iniDate  and  promote  research   !   A  place  to  share  experiences  and  knowledge,  and  to  help   themselves  by  helping  others   brian@inspire.com   h"p://corp.inspire.com   2  
  • 3. PaDent  experiences  with  rare  disease   How  knowledgeable  are  your  medical  professionals  about  your  rare  condiDon?   21%  (119)   37%  (207)   32%  (175)   9%  (51)   0%  (2)   Highly  knowledgeable   Fairly  knowledgeable   Barely  knowledgeable   Not  knowledgeable  whatsoever   Don’t  see  medical  professionals  regularly   How  effecDve  are  your  treatments  in  managing  your  rare  condiDons?   17%  (94)   41%  (226)   25%  (141)   4%  (21)   13%  (72)   Highly  effecDve   Moderately  effecDve   Minimally  effecDve   Not  effecDve  or  making  things  worse   Not  receiving  treatments   How  effecDve  does  insurance  cover  care  for  your  rare  condiDons?   19%  (103)   43%  (238)   20%  (111)   7%  (39)   11%  (63)   Completely   Mostly   Somewhat   Barely   Not  at  all/I  have  no  coverage   brian@inspire.com   h"p://corp.inspire.com  
  • 4. PaDent  experiences  with  rare  disease   Are  there  FDA  approved  treatments  for  your  rare  condiDons?   32%  (176)   31%  (172)   37%  (206)   Yes   No   Not  sure   Are  there  off-­‐label  treatments  for  your  rare  condiDons?   28%  (157)   27%  (149)   45%  (248)   Yes   No   Not  sure   Are  you  aware  of  anyone  doing  research  into  the  rare  condiDons  that  affect  you?   53%  (294)   27%  (151)   20%  (109)   Yes   No   Not  sure   brian@inspire.com   h"p://corp.inspire.com   4
  • 5. How  paDents  with  neurofibromatosis  use     social  networks   About  the  Study   Healthcare  market  research  and  strategic  advisory  firm  Manha"an  Research,  and  online   paDent  community  network  Inspire,  in  alliance  with  paDent  advocacy  organizaDon   Neurofibromatosis  Network,  partnered  on  a  study  to  explore  the  role  of  social  media  in  the   lives  of  neurofibromatosis  paDent  and  caregivers.       The  study  was  conducted  online  among  161  paDents  and  57  caregivers  from  the  Inspire/ Neurofibromatosis  Network’s  Support  Community   (h"p://www.inspire.com/groups/neurofibromatosis-­‐network/)  in  Q2  2012.   About  Neurofibromatosis   Neurofibromatosis  (NF)  is  an  incurable  geneDc  disorder  of  the  nervous     system  which  causes  tumors  to  form  on  the  nerves  anywhere  in  the  body  at  any  Dme.  NF  is   one  of  the  most  common  geneDc  disorders  in  the  United  States,  affecDng  more  than   100,000  Americans.     brian@inspire.com   h"p://corp.inspire.com   5  
  • 6. How  paDents  with  neurofibromatosis  use     social  networks   brian@inspire.com   h"p://corp.inspire.com   6  
  • 7. PaDents  driving  research:  The  “SCAD  Ladies”   TradiDonal  Research  Methods  Turned   Upside  Down:  The  Untapped  PotenDal   of  “PaDent-­‐IniDated”  Research  in  the   Study  of  Rare  Diseases   Sharonne  N.  Hayes,  MD   “Most  rare  disease  pa-ents  search   for  years  and  visit  many  doctors   before  they  are  properly   diagnosed.”   brian@inspire.com   h"p://corp.inspire.com   “This  is  not  just  a  story  about  what   they  were  able  to  accomplish,  but   also  about  the  power  of  pa-ent   groups  and  of  social  networking”  
  • 9. In  conclusion   !  Value is created by patients -- not (only) through ‘traditional’ channels. !  Many patients want to contribute to research, but patients need better pathways to access researchers. !  Technology matters a great deal. !  Technology doesn’t matter at all. brian@inspire.com   h"p://corp.inspire.com   9
  • 10. Thank  you     Brian  Loew   CEO   Inspire     brian@inspire.com   h"p://corp.inspire.com   brian@inspire.com   h"p://corp.inspire.com   10