1. Creating a Competitive Advantage
Predictive Analytics
“ The Next Wave”
 Actionable Information
 Key Performance
Indicators
 Data Visualization
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ANALYTICS
ANALYTICS
Insights
Nurturing the Right Customers
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2. TDT’s Areas of Expertise
Customer / Employee
Retention
Churn Analytics
Sales Optimization
Six Sigma
Predictive
Analytics
Revenue & Margin
Optimization
Customer
Cross Sell/Upsell
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ANALYTICS
Embedding
Outcomes in
Analytical
Management
System
Collaboration
Near real time
review of KPIs
Fact based
decisions
Actionable KPIs
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3. TDT’s Value Proposition
Our Value to You
Our Strengths & Capabilities
Solid academic foundation in
management theory and statistical
methodologies … applied in a
practical and actionable manner.
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Consultative approach to
identify, analyze and understand
your business and solve your unique
business problems, versus selling a
suite of products.
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Deep programming experience and
capabilities to develop and
implement customized business
solutions.
Extensive multi-industry business
experience, statistical analysis
expertise, and proprietary
predictive analytics tools and
approaches.
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TDT provides customized solutions to
address Your business issues or
opportunities, unlike companies who
use a cookie-cutter approach for all its
clients.
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TDT develops a conceptual model and
solutions specific to your business
model and processes through extensive
consultation with your own experts and
managers and our experts and advisors.
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TDT can integrate its solutions with your
business intelligence tools, implement
its own proprietary BI tools, or create
customized web-based BI tools.
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TDT’s solutions are empirically validated
versus rules based, so predictive models
are regularly updated to reflect the most
current data.
ANALYTICS
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4. TDT Previous Projects
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The Challenge
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The Results
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200% ROI achieved. $2.5MM
ANALYTICS
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Payment Processor experiencing significant customer churn
Needed to identify customers propensity to quit and allow for intervention before
they churn
The Challenge
Medical Lab company needing to increase share of uninsured products to their revenue
mix .
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Need to identify which tests to promote to specific physicians
The Results

Increased Revenue Opportunity of $1.9MM
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The Challenge
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Services company wishing to reduce churn and optimize revenue
Needed to identify customers propensity to quit and allow for intervention .
Revenue optimization by minimizing risk of churn and maximizing revenue
The Results

Increased Revenue Opportunity of £2.1MM
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5. Our Approach
Statistical Analysis
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Time Series Analysis
Cluster Analysis
Discriminant Analysis
Data Collection:
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Employee HR Data
Employee Finance Data
Employee Demographics
Model Data File
Predictive Analysis
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Scoring
KPI trees
Segmentation of Customers
ANALYTICS
Interviews
Recalibration
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Analytics Management System
 Monitoring
 Trending
 Forecasting
 Predicting
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6. Closed Loop Approach To Predictive models
Create Model Data File
Data
Predictive Model
Customer Profile
Predictive
Algorithm
Analytics
Customer Score
ANALYTICS
Customer Profiles
Billing Data
Finance Data
Survey Data
Predictive
Analytics
Calculate ROI
Collaborative
Analytics
Trend Analysis
What if prediction
Forecasting
KPI Tracking
Action
What action to
take with each
employee group
Define KPI-Based Models
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7. Expertise – Know-how – Experience
Access to Best Practices and Research
Professor Murat Kristal
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Regression
Time series analysis
Hazard/Survival models
Panel data analysis
Logistic regression
Multivariate methods (i.e. cluster, discriminant, factor analyses)
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ANALYTICS
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Program Director, Master of Science in Business Analytics, Schulich Business
School at York University
Associate Professor at Schulich School of Business at York University
Managing consultant for TDT Business Solutions
Co-author of “Handbook of Metrics for Research in Operations
Management: Multi-item Measurement Scales and Objective Items”
PhD from Kenan-Flagler Business School, UNC @ Chapel Hill in Operations
Management
Extensive experience in statistical analysis

8. Profile: Michael Foliot
Expertise – Know-how - Experience
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Founder of TDT in 2002
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CEO of Air Charter Company from 2000 to 2002
Executive (SVP) at Galileo International from 1993 to 2000 based in US
Executive at American Express from 1979 to 1993 with 6 years as
country MD in Asia
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Predictive and Business Analytics 2008 to Present
BPO and IT services 2004 – 2008
Consulting Services 2002 -2004
VP & GM Travel Management Services Canada 1990-1993
Regional VP & GM Korea Philippines and Indonesia 1989-1990
VP & GM Korea 1986-1989
VP & GM Indonesia 1985-1986
Director Operations and QA Singapore 1984-1985
Director Performance Engineering Canada 1979-1984
Graduate of Royal Canadian Mounted Police
LinkedIn Profile: http://ca.linkedin.com/in/michaelfoliot
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ANALYTICS
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9. Contact Us
Michael Foliot
ANALYTICS
President & CEO - TDT Analytics
Email: mfoliot@tdtanalytics.com
Office: 416-900-0360 ext 10
Toll Free: 855-838-8080 ext 10
Ron McCartney
VP Operations & Infrastructure
Office: 416-900-0360 ext 11
Toll Free: 855-838-8080 ext 11
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