1. TAYLOR MAXWELL
714 LINDO DR., MESQUITE, TX. 75149
EMAIL: TAYLORCMAXWELL@YMAIL.COM
Professional Summary
Dependable, hard worker with extensive management experience and willingness to take on added responsibility to
meet mission. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
· Leader and Project Manager
· Multi-task oriented
· Talent Development
· Customer Experience Enhancement
· Conflict resolution
· Adaptability
· Microsoft Excel, Word, and Power Point
Work History
Assistant Account Manager 02/2014 to Current
Towne Park: Hyatt Regency Dallas – 300 E. Reunion Blvd., Dallas, TX. 75207
 Promoted staff development as the cornerstone to success for the district. Personally trained and mentored seven
staff members that have since promoted and established career tracks within the company.
 Accepted promotion as Lead Talent Acquisition Manager for the site. Responsible for interviewing, hiring,
termination, staff development, and turnover margins.
 Developed employee schedules and event plans based on trend analysis and communications with internal and
external contacts to ensure successful events.
 Expertly ensured revenue, forecast, payroll, and budget records were up-to-date and compliant with state and
federal statutes.
 Implemented several new filing systems establishing organized and ergonomic workflow and execution throughout
multiple departments.
 Assumed responsibility for team productivity and meticulously managed work flow to lead the team in exceeding
quality service goals.
 Initiated inventory replenishment from start to finish ensuring follow-through, accuracy and timeliness.
 Developed client relationships and earned a reputation for exceeding service standard goals and enhancing guest
experience.
Assistant Store Manager 08/2008 to 01/2010
McAlister's Deli – 1515 North Town East Boulevard, Mesquite, TX. 75150
 Accurately calculated inventory requirements and ordered supplies.
 Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
 Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional
food and service.
 Led and directed team on effective customer service, operations and procedures.
 Managed front of house personnel to ensure adequate staffing and minimize overtime.
 Meticulously managed payroll and timekeeping, including completion of the proper paperwork for new hires and
terminations.
 Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within
the restaurant.
Floor Manager 08/2006 to 06/2008
American Eagle Outfitters- 2063 Town East Mall, Mesquite, TX. 75150
 Responsible for cash counts and nightly deposits.
 Led and directed team on effective customer service, operations and procedures.
 Correctly calculated inventory and ordered supplies.
 Earned a reputation for exceeding service standard goals.
 Top sales associate of the district for three consecutive months.
 Managed front of house personnel to maintaining adequate staffing and minimizing overtime.
Education

2. BBA: Business Management and Architecture. Current: University of Texas at Arlington - 701 South Nedderman
Drive, Arlington, TX. 76019