The document outlines the mission, strategy, and principles of an organization. The mission is to be a valuable partner to clients and communities through safely performing core services with ethics, professionalism, and quality. The strategy is to achieve this mission through a commitment to safety, developing a sustainable competitive advantage, applying religious teachings to business, demanding excellence from a diverse team, regarding financial success as a personal responsibility, and operating efficiently. The principles that guide daily operations are integrity, honesty, safety, professionalism, relationships, fun, humility, intelligence, accountability, and innovativeness.

1. Our Credo

2. To be a valuable partner with our clients
and communities by safely performing
our core services while focusing on
ethics, professionalism, and quality.
Our Mission
Our Ultimate Purpose For Being

3. Our Strategy
How We Will Achieve Our Mission
We are committed to safety. We always measure
our actions and decisions as they relate to the
safety of our employees, clients, and others.

4. We will constantly be on the forefront of developing
and maintaining a sustainable competitive
advantage.
Our Strategy
How We Will Achieve Our Mission
Continued...

5. Our Strategy
How We Will Achieve Our Mission
We will remember God and His teachings
and apply them to all areas of our business.
We know that everything we have is
because of His grace.
Continued...

6. We are an organization made up of a diverse and
talented team. Our team members realize that our
strength comes from everyone at Talon/LPE. We
will forever demand excellence in each other and
hold all employees accountable.
Our Strategy
How We Will Achieve Our Mission
Continued...

7. Our Strategy
How We Will Achieve Our Mission
We regard the financial success, stability
and growth of our business to be the
personal responsibility of every
team member of Talon/LPE.
Continued...

8. We will operate our core services with
maximum efficiency to generate solid corporate
profits. We will not work for unethical clients, sign
bad contracts, or pursue a weak strategy.
Our Strategy
How We Will Achieve Our Mission
Continued...

9. Our Strategy
How We Will Achieve Our Mission
We must make a sound profit for the
security of the employees and owners.
We will operate our business based on
a budget and operating plan.
Continued...

10. We will sell aggressively, have an effective
lead generation system, and perform our
core services knowing the cost at all times.
Our Strategy
How We Will Achieve Our Mission
Continued...

11. Our Principles
The Day-To-Day Driving Principles To Achieve The Mission
In the conduct of our day-to-day business,
we are guided by and committed
to the following 10 principles...

12. We will do what is right every time, period.
Integrity
The Day-To-Day Driving Principles To Achieve The Mission
Our Principles Continued...
1

13. We are truthful in our practices and actions. We
maintain a reputation that is above reproach and
we hold ourselves to the highest ethical and moral
standards. We are bound by our word and we will
be honest in all of our actions.
Our Principles Continued...
Honesty
The Day-To-Day Driving Principles To Achieve The Mission
2

14. We are resolute and determined to be safe and will
watch our own actions as well as our coworkers,
contractors, and clients in our every area of
operations. We realize that our families and
friends expect us to come home after every job.
We will not hesitate to stop work
if it is unsafe in any manner.
Safety
The Day-To-Day Driving Principles To Achieve The Mission
Our Principles Continued...
3

15. We take responsibility for the active pursuit of our
own growth and learning. We constantly strive
to improve upon all that we do by undertaking
further training and pursuing additional education.
Our Principles Continued...
Professionalism
The Day-To-Day Driving Principles To Achieve The Mission
4

16. We work daily to develop our knowledge
and skill with regard to our projects, services,
policies, and procedures. We are attentive to
our own appearance and realize that we are all
representatives of the Talon/LPE culture.
Our Principles Continued...
Professionalism
The Day-To-Day Driving Principles To Achieve The Mission
4

17. We strive to keep our offices, project locations,
and equipment clean and orderly. We work as a
collaborative team and we share our excitement
and enthusiasm about what we accomplished
together. We demonstrate our pride
in ourselves and in Talon/LPE.
Our Principles Continued...
Professionalism
The Day-To-Day Driving Principles To Achieve The Mission
4

18. We realize and accept that our clients choose
us because they believe in us and trust
our actions. These relationships should never
be taken for granted and should always
be cultivated and nurtured with
professionalism and ethical principles.
Our Principles Continued...
Relationships
The Day-To-Day Driving Principles To Achieve The Mission
5

19. We will make a concerted and determined
effort to take care of our clients, their money,
as well as their property. We will go the
extra mile for them because if we
don’t someone else will.
Our Principles Continued...
Relationships
The Day-To-Day Driving Principles To Achieve The Mission
5

20. We view our work as and adventure and not as a
chore, and we appreciate the value of choosing
happiness. We understand that what we do is
serious, but we don’t take ourselves too seriously.
Our Principles Continued...
Fun
The Day-To-Day Driving Principles To Achieve The Mission
6

21. We enjoy our work, our clients, and each other,
and we understand that laughter and
a joyful heart are important components
of our day to day success. When it ceases
to be fun then it is time to do something else.
Our Principles Continued...
Fun
The Day-To-Day Driving Principles To Achieve The Mission
6

22. We realized that we did not achieve our
success rapidly or instantly. It took many years
and countless examples of sacrifice by others,
some who are no longer with us.
Our Principles Continued...
Humility
The Day-To-Day Driving Principles To Achieve The Mission
7

23. We will not squander our achievements or be
boastful of our success. All things are given by
God and we will remember this in our
day-to-day work. We serve with gladness, treat
everyone with respect, and put the concern
of others before our own.
Our Principles Continued...
Humility
The Day-To-Day Driving Principles To Achieve The Mission
7

24. We are a team of the brightest and most
talented individuals in our industry. We will strive
to continue to learn and understand what our
clients need and expect from us. We are
industry leaders in our core services.
Our Principles Continued...
Intelligence
The Day-To-Day Driving Principles To Achieve The Mission
8

25. We accept full accountability for our own actions.
We realized that we will sometimes miss the mark
and make mistakes. When this occurs we will be
honest, humble, ask for forgiveness, and write
those we wrong. We will learn from our mistakes
and constantly strive to be better.
Our Principles Continued...
Accountability
The Day-To-Day Driving Principles To Achieve The Mission
9

26. We realize that our clients have chosen us
for our ability to provide solutions
to their requests.
Our Principles Continued...
Innovativeness
The Day-To-Day Driving Principles To Achieve The Mission
10

27. They rely on us to be innovative, proactive, provide
sound judgment, and make determinations based
upon our training, our knowledge, and
our collective practical experience. We will
provide sound and creative solutions
to their needs.
Our Principles Continued...
Innovativeness
The Day-To-Day Driving Principles To Achieve The Mission
10

28. Amarillo, Texas
806.467.0607
Artesia, New Mexico
575.746.8768
Fort Collins, Colorado
970.818.5330
Midland, Texas
432.522.2133
Oklahoma City, Oklahoma
405.486.7030
Woodward, Oklahoma
580.377.1194
San Antonio, Texas
210.265.8025
Toll Free
866.742.0742
www.talonlpe.com