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Tagoras
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Association Learning + Technology
State of the Sector




                               www.tagoras.com
Tagoras
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                                Agenda

           Who’s Talking
           Context
           Activity
           Pricing
           Business Outcomes
           Success Traits
           Trends
                                www.tagoras.com
Tagoras
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                                                               Who We Are
                                   Combined 25+ years in education
                                    and technology
                                   Extensive association experience
                                   Association-focused reports
          Jeff Cobb                     Association E-learning: State of the Sector
                                        Association Learning Management Systems
                                        Association Virtual Conferences
                                        Learning 2.0 for Associations

                                   ASAE, eLearning Guild, Brandon
                                    Hall Excellence Awards
      Celisa Steele
                                                                             www.tagoras.com
Tagoras
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                                         Changing Context

          It’s                the technology
          It’s                the economy …
          It’s                generational
          It’s                social



                                                 www.tagoras.com
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                               E-learning Usage
                                        Percent of
                                        associations
                                        either offering or
                                        planning to offer
                                        e-learning within
                                        12 months




                                      93.4%

                                       www.tagoras.com
Tagoras
<inquiry> <insight> <action>   “Traditional” Formats




                                            www.tagoras.com
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                                              Innovation areas

                                           Doing          Planning

                 Virtual Conference      11.7% - Now         3.8%
                                      23.7% - 12 months
                                         (64.6% - No)     (69.8% - No)
                 Social Media              65.1%             38.5%
                                         (34.9% No)       (7.7% - No)
                 Mobile E-learning          8.9%              3.8%
                 (M-Learning)           (91.1% - No)      (37.7% - No)




                                                           www.tagoras.com
Tagoras
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                                     Social Media in E-learning




                               A bit more on social media




                                                     www.tagoras.com
Tagoras
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                                   Social Media in General PD
                               A bit more on social media




                                                  www.tagoras.com
Tagoras
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                                                           Pricing
                               Average Per Content Hour


                                               $57.23
                                  $56.79




                                 12/2008      12/2010


                                                          www.tagoras.com
Tagoras
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                                                       Revenue Role




                               • Must be self-sustaining/profitable:   83.8%
                               • We charge members for some/all:       60.6%




                                                             www.tagoras.com
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                                                       Penetration
                               Percent of Membership


                                             19.5%
                                18.2%




                                12/2008      12/2010


                                                          www.tagoras.com
Tagoras
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                               Satisfaction & Success


                                 Very Satisfied
                                   In General: 20.4%
                                   Enrollments: 7.6%
                                   Revenue:     9.5%




                                Very Successful: 15%
                                           www.tagoras.com
Tagoras
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                                              Strategy & Operations

                                 Documented Strategy?         22.0% (227)
                                 Product Development Process? 22.9% (227)
                                 Pricing Process?             23.9% (226)




                                                              www.tagoras.com
Tagoras
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                                                    Keys to Success
           Listening – Upfront and Ongoing
           Emphasis on Concrete Outcome
                          Credit / Certification
                          Actionable Content

           Willingness to Experiment
           Willingness to Lead
           Integrated Approach
                          Staff
                          Technology
                          Business Model
           Management of Buy-In / Expectations
                                                           www.tagoras.com
Tagoras
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                               Trends & Predictions
       Old News
         Continuing increase in competition
         More adoption by small organizations
         Rise in LMS adoption – and better solutions
         Blurring of informal/formal, online/offline




                                               www.tagoras.com
Tagoras
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                                Trend & Predictions
       New News
         More board and executive involvement
         More integrated approach
              Meetings – Education – Marketing
              LMS – AMS - Social
         Relatively rapid growth in social – virtual –
          mobile (in that order)



                                                 www.tagoras.com
Tagoras
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                                       State of the Sector


                                                     Associations
  Maturity




                               Technology Adoption



                                                            www.tagoras.com
Tagoras
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    Find me at:
      Jeff Cobb
        e: jcobb@tagoras.com
        p: 1+ 919.201.7460
        t: http://twitter.com/tagoras
        w: http://www.com.tagoras
      Join us: http://www.tagoras.com/leading-learning/

      Get resources: http://www.tagoras.com/newsletters/

                                                 www.tagoras.com

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Association Learning Trends Report

  • 1. Tagoras <inquiry> <insight> <action> Association Learning + Technology State of the Sector www.tagoras.com
  • 2. Tagoras <inquiry> <insight> <action> Agenda   Who’s Talking   Context   Activity   Pricing   Business Outcomes   Success Traits   Trends www.tagoras.com
  • 3. Tagoras <inquiry> <insight> <action> Who We Are   Combined 25+ years in education and technology   Extensive association experience   Association-focused reports Jeff Cobb   Association E-learning: State of the Sector   Association Learning Management Systems   Association Virtual Conferences   Learning 2.0 for Associations   ASAE, eLearning Guild, Brandon Hall Excellence Awards Celisa Steele www.tagoras.com
  • 4. Tagoras <inquiry> <insight> <action> Changing Context  It’s the technology  It’s the economy …  It’s generational  It’s social www.tagoras.com
  • 5. Tagoras <inquiry> <insight> <action> E-learning Usage Percent of associations either offering or planning to offer e-learning within 12 months 93.4% www.tagoras.com
  • 6. Tagoras <inquiry> <insight> <action> “Traditional” Formats www.tagoras.com
  • 7. Tagoras <inquiry> <insight> <action> Innovation areas Doing Planning Virtual Conference 11.7% - Now 3.8% 23.7% - 12 months (64.6% - No) (69.8% - No) Social Media 65.1% 38.5% (34.9% No) (7.7% - No) Mobile E-learning 8.9% 3.8% (M-Learning) (91.1% - No) (37.7% - No) www.tagoras.com
  • 8. Tagoras <inquiry> <insight> <action> Social Media in E-learning A bit more on social media www.tagoras.com
  • 9. Tagoras <inquiry> <insight> <action> Social Media in General PD A bit more on social media www.tagoras.com
  • 10. Tagoras <inquiry> <insight> <action> Pricing Average Per Content Hour $57.23 $56.79 12/2008 12/2010 www.tagoras.com
  • 11. Tagoras <inquiry> <insight> <action> Revenue Role • Must be self-sustaining/profitable: 83.8% • We charge members for some/all: 60.6% www.tagoras.com
  • 12. Tagoras <inquiry> <insight> <action> Penetration Percent of Membership 19.5% 18.2% 12/2008 12/2010 www.tagoras.com
  • 13. Tagoras <inquiry> <insight> <action> Satisfaction & Success Very Satisfied   In General: 20.4%   Enrollments: 7.6%   Revenue: 9.5% Very Successful: 15% www.tagoras.com
  • 14. Tagoras <inquiry> <insight> <action> Strategy & Operations   Documented Strategy? 22.0% (227)   Product Development Process? 22.9% (227)   Pricing Process? 23.9% (226) www.tagoras.com
  • 15. Tagoras <inquiry> <insight> <action> Keys to Success   Listening – Upfront and Ongoing   Emphasis on Concrete Outcome   Credit / Certification   Actionable Content   Willingness to Experiment   Willingness to Lead   Integrated Approach   Staff   Technology   Business Model   Management of Buy-In / Expectations www.tagoras.com
  • 16. Tagoras <inquiry> <insight> <action> Trends & Predictions Old News   Continuing increase in competition   More adoption by small organizations   Rise in LMS adoption – and better solutions   Blurring of informal/formal, online/offline www.tagoras.com
  • 17. Tagoras <inquiry> <insight> <action> Trend & Predictions New News   More board and executive involvement   More integrated approach   Meetings – Education – Marketing   LMS – AMS - Social   Relatively rapid growth in social – virtual – mobile (in that order) www.tagoras.com
  • 18. Tagoras <inquiry> <insight> <action> State of the Sector Associations Maturity Technology Adoption www.tagoras.com
  • 19. Tagoras <inquiry> <insight> <action> Find me at: Jeff Cobb   e: jcobb@tagoras.com   p: 1+ 919.201.7460   t: http://twitter.com/tagoras   w: http://www.com.tagoras Join us: http://www.tagoras.com/leading-learning/ Get resources: http://www.tagoras.com/newsletters/ www.tagoras.com