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But will they
     come?
  Using Social Media to
increase usage of digital
        projects
3          Objectives today

1. Identify major social media tools
2. Understand how to plan for social media
3. Reflect on how social media can be used in your library
Question      United states or
                  Canada
 Si                Latin America
       Cuba         Caribbean
                      Africa
                    Europe
                     Asia
            Middle East
  Australia/oceana
Sustainability



       Libraries http://www.wordle.net/
Enhanced
Best practices for outreach
                 Assess
                      Plan
                   Engage

                    Take Risks
                   Consistent

            Go where users are
Every library has their own unique set of
users or non-users they want to reach….




                         http://www.flickr.com/photos/hughes_leglise/461546381/
                                                                                  http://www.flickr.com/photos/ingetjetadros/4907828996/
Understanding your Users
                                                               Who are your users?

                                                               Where are they in
                                                                  the virtual
                                                                    world?
http://www.flickr.com/photos/93684827@N00/1403513855




       How are they most likely to receive
       your message?

                                                       How do you make sure they
                                                       are aware of your services?
Digital Divide




           Image: http://www.flickr.com/photos/breakdennis/5036431330/
55%   Of North America, Oceana
      and Europe have Internet



   36%    Latin America

   31% Middle East
11% Africa
Question

Si              No
You can create your own but….

Use what is most
often found by users


   Add items to the Resources section on the page…
                       Create your own Wiki Entries
                                   Cross Reference
4.4%
Of Wikipedia editors have PhDs



19%
 Of Wikipedia editors have
     masters degrees
48%
Of Visitors to the Texas Portal
were referred from Wikipedia
SOCIAL
NETWORKING
Dissecting a Fan Page
        People join when
       they “like” a page
Images
Another place to send
   users images and
   digital documents
Engagement
             Don’t just PUSH
information! Interacting with
          "fans" is important
Check-In at
various locations
Make videos for free
Upload to Youtube; Embed or link to them




YouTube

                       teachertube
Blogging
 Microblogging
        Mini Blogging
Twitter worldwide
Showcase unique
    items
Link to Blog or Website




Using Tumblr
@USC Libraries
links images
from their
archive
Link to record in Archive
Archive provides user with
metadata and collection info
Mini blog services
ideal for packaging
  or documenting
       events
Question

Si              No
QR Codes
Quick Response Codes
        QR Codes
Promotional
Applications
JFK Presidential Library
used QR Codes to
promote their JFK50
Campaign
Aggregates
Use these tools
   to create
 connections
between users
   and your
  collections
Become a member and add
records to the catalog
Social Media Tips
                                                           Use icons on Home Page
                                                           Use QR Codes to embed urls
                                                           Embed and cross link!
                                                           Do NOT link Twitter and FB!
                                                           Encourage Engagement
                                                           Have social media goals
                                                           Develop value-added features
                                                           Assess your progress
                                                           Be Flexible!



http://www.flickr.com/photos/ladymixy-uk/3649349353/
Using   SWOT Analysis to pick your

              outreach tools

                             http://flickr.com/photos/dixonbaxi/
Steps of Action Planning


                                                        Launch
                                                        Management
                                                        Optimization

http://www.flickr.com/photos/21561428@N03/5136803941/
8/28/2008
8/28/2008
References
Belden, D. (2008). Harnessing Social Networks to Connect with Audiences: If You
Build It, Will They Come 2.0?. Internet Reference Services Quarterly, 13(1), 99-111.
doi:10.1300/J136v13n01-06

IFLA (2002). Statement on Libraries and Sustainability. Available at: http://
www.johannesburgsummit.org/html/documents/summit_docs/background_papers/
3108_background_paper8.pdf

internetworldstats.com World internet and usage population statistics.

Tomaiuolo, N. (2009). U-Content. Searcher, 17(4), 40-47.

Turner, J.(2011). Understanding the Social Media ROI Cycle. Available at: http://
mashable.com/2011/03/03/social-media-roi-cycle/


 Blog for presentation: http://iflatravis.blogspot.com
Tiffini Travis ttravis@csulb.edu
    8/28/2008
    8/28/2008
www.csulb.edu/~ttravis twitter: mojo_girl blog: tiffinianne.wordpress.com

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Using emerging technologies for open access Best practices for dissemination of digital information Tiffini Travis & Lisa Janicke Hinchcliffe

  • 1. But will they come? Using Social Media to increase usage of digital projects
  • 2. 3 Objectives today 1. Identify major social media tools 2. Understand how to plan for social media 3. Reflect on how social media can be used in your library
  • 3. Question United states or Canada Si Latin America Cuba Caribbean Africa Europe Asia Middle East Australia/oceana
  • 4. Sustainability Libraries http://www.wordle.net/
  • 6. Best practices for outreach Assess Plan Engage Take Risks Consistent Go where users are
  • 7. Every library has their own unique set of users or non-users they want to reach…. http://www.flickr.com/photos/hughes_leglise/461546381/ http://www.flickr.com/photos/ingetjetadros/4907828996/
  • 8. Understanding your Users Who are your users? Where are they in the virtual world? http://www.flickr.com/photos/93684827@N00/1403513855 How are they most likely to receive your message? How do you make sure they are aware of your services?
  • 9. Digital Divide Image: http://www.flickr.com/photos/breakdennis/5036431330/
  • 10. 55% Of North America, Oceana and Europe have Internet 36% Latin America 31% Middle East 11% Africa
  • 12. You can create your own but…. Use what is most often found by users Add items to the Resources section on the page… Create your own Wiki Entries Cross Reference
  • 13. 4.4% Of Wikipedia editors have PhDs 19% Of Wikipedia editors have masters degrees
  • 14. 48% Of Visitors to the Texas Portal were referred from Wikipedia
  • 16. Dissecting a Fan Page People join when they “like” a page
  • 17. Images Another place to send users images and digital documents
  • 18. Engagement Don’t just PUSH information! Interacting with "fans" is important
  • 20. Make videos for free Upload to Youtube; Embed or link to them YouTube teachertube
  • 21. Blogging Microblogging Mini Blogging
  • 24. Link to Blog or Website Using Tumblr @USC Libraries links images from their archive
  • 25. Link to record in Archive Archive provides user with metadata and collection info
  • 26. Mini blog services ideal for packaging or documenting events
  • 29. Quick Response Codes QR Codes Promotional Applications JFK Presidential Library used QR Codes to promote their JFK50 Campaign
  • 30. Aggregates Use these tools to create connections between users and your collections
  • 31. Become a member and add records to the catalog
  • 32. Social Media Tips Use icons on Home Page Use QR Codes to embed urls Embed and cross link! Do NOT link Twitter and FB! Encourage Engagement Have social media goals Develop value-added features Assess your progress Be Flexible! http://www.flickr.com/photos/ladymixy-uk/3649349353/
  • 33. Using SWOT Analysis to pick your
 outreach tools http://flickr.com/photos/dixonbaxi/
  • 34. Steps of Action Planning Launch Management Optimization http://www.flickr.com/photos/21561428@N03/5136803941/
  • 36. References Belden, D. (2008). Harnessing Social Networks to Connect with Audiences: If You Build It, Will They Come 2.0?. Internet Reference Services Quarterly, 13(1), 99-111. doi:10.1300/J136v13n01-06 IFLA (2002). Statement on Libraries and Sustainability. Available at: http:// www.johannesburgsummit.org/html/documents/summit_docs/background_papers/ 3108_background_paper8.pdf internetworldstats.com World internet and usage population statistics. Tomaiuolo, N. (2009). U-Content. Searcher, 17(4), 40-47. Turner, J.(2011). Understanding the Social Media ROI Cycle. Available at: http:// mashable.com/2011/03/03/social-media-roi-cycle/ Blog for presentation: http://iflatravis.blogspot.com
  • 37. Tiffini Travis ttravis@csulb.edu 8/28/2008 8/28/2008 www.csulb.edu/~ttravis twitter: mojo_girl blog: tiffinianne.wordpress.com