Social Media: Das Eisberg Phänomen

1. Social Media Das Eisberg-‐Phänomen: Die tak:sche Präsenz und deren Strategien im Hintergrund Tac:cs Guidelines, Training and Support Strategy Social Research Business Needs Stakeholder Par7cipa7on Audience Analysis Social Capacity Quelle: Mark Smiciklas, IntersectorConsul:ng.com/blog Copyright 2013 TWT Monitoring Measurement and ROI Content Planning Social Media Objec:ves