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Oracle/Sun Server,
               Storage, and OS Support
                Some Questions You May Have…




Better Service. Better Value.
"What alternatives are there to
                Oracle/Sun's support program?"
 If you are running Sun hardware and Solaris
  10 or earlier OS versions, you have more
  options for support than you may realize. Our
  cost-effective maintenance program gives
  customers the flexibility of choosing from
  multiple service levels instead of having to
  settle for the OEM's one-size-fits-all support
  program.


Better Service. Better Value.
"What Oracle/Sun support levels does
                     TERiX offer?"
 TERiX offers 24x7x365 support, as well as less
  comprehensive options, for Oracle/Sun
  hardware servers running Solaris, and support
  for STK/Sun storage systems. Contact us to
  learn more!




Better Service. Better Value.
"Do we need operating system support
             on our Oracle Sun systems?"

 TERiX offers operating system support on
  Solaris 10 and prior versions. TERiX provides
  swift recommendations and action plans
  acting as an agent of end-user rights and
  license.




Better Service. Better Value.
"How do I avoid vendor lock
                       in my datacenter?"
 Don't confuse brand loyalty with vendor lock.
  Instead of feeling pressured to buy the latest
  and greatest hardware, get the most out of
  your current assets and insure your EOSL gear
  to free up IT budget for the projects you have
  planned.
 Find out more about vendor lock at
  http://www.terix.com/multivendor/index.php


Better Service. Better Value.
"Are we dissatisfied with the problems
           created by our current provider?"

 Customer satisfaction is our number one goal
  and delivering flexible, best-fit hardware
  maintenance solutions is our only business.
  We deliver tailored SLA coverage with
  complete transparency on every service ticket.
  Most OEMs obsess over their share price;
  TERiX chooses to obsess over the customer
  instead.

Better Service. Better Value.
About TERiX
TERiX Computer Service delivers enterprise-grade support for servers, storage,
network hardware and operating systems from over 30 manufacturers
including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on
customer satisfaction to exceed Service Level benchmarks and deliver a
superior alternative to OEM hardware support. TERiX customers include a
significant portion of the Fortune 50 and more than twenty U.S. and Canadian
federal government agencies. In business since 1997, TERiX is headquartered
in Sunnyvale, California, and can be found online at
http://www.terix.com/index.php




Better Service. Better Value.

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Oracle Sun Server, Storage, and OS Support

  • 1. Oracle/Sun Server, Storage, and OS Support Some Questions You May Have… Better Service. Better Value.
  • 2. "What alternatives are there to Oracle/Sun's support program?"  If you are running Sun hardware and Solaris 10 or earlier OS versions, you have more options for support than you may realize. Our cost-effective maintenance program gives customers the flexibility of choosing from multiple service levels instead of having to settle for the OEM's one-size-fits-all support program. Better Service. Better Value.
  • 3. "What Oracle/Sun support levels does TERiX offer?"  TERiX offers 24x7x365 support, as well as less comprehensive options, for Oracle/Sun hardware servers running Solaris, and support for STK/Sun storage systems. Contact us to learn more! Better Service. Better Value.
  • 4. "Do we need operating system support on our Oracle Sun systems?"  TERiX offers operating system support on Solaris 10 and prior versions. TERiX provides swift recommendations and action plans acting as an agent of end-user rights and license. Better Service. Better Value.
  • 5. "How do I avoid vendor lock in my datacenter?"  Don't confuse brand loyalty with vendor lock. Instead of feeling pressured to buy the latest and greatest hardware, get the most out of your current assets and insure your EOSL gear to free up IT budget for the projects you have planned.  Find out more about vendor lock at http://www.terix.com/multivendor/index.php Better Service. Better Value.
  • 6. "Are we dissatisfied with the problems created by our current provider?"  Customer satisfaction is our number one goal and delivering flexible, best-fit hardware maintenance solutions is our only business. We deliver tailored SLA coverage with complete transparency on every service ticket. Most OEMs obsess over their share price; TERiX chooses to obsess over the customer instead. Better Service. Better Value.
  • 7. About TERiX TERiX Computer Service delivers enterprise-grade support for servers, storage, network hardware and operating systems from over 30 manufacturers including IBM, HP, Oracle Sun, Cisco, and EMC. TERiX relentlessly focuses on customer satisfaction to exceed Service Level benchmarks and deliver a superior alternative to OEM hardware support. TERiX customers include a significant portion of the Fortune 50 and more than twenty U.S. and Canadian federal government agencies. In business since 1997, TERiX is headquartered in Sunnyvale, California, and can be found online at http://www.terix.com/index.php Better Service. Better Value.