1. Sunny B. Roberts ▪ sunnyroberts0791@gmail.com ▪ 318.401.0791 ▪
Professional, highly motivated, self-starter seeks a career with a progressive organization where I can utilize my
marketing and administrative abilities to increase profitability and efficiency for the organization, as well with its
external clients.
Erling Sales and Service
Dispatcher October 2015- July 2016
● Schedule and Dispatch service technicians to appropiiate locations, according to costomer requests, specifications
or needs, using radios or telephones.
● Receive and prepare work orders.
● Record and maintain files and records of customer requests, work or services performed, charges, expenses,
inventory and other dispatch information.
First Choice Management/ Indian Creek Apartments
Leasing Agent October 2014-September 2015
● Greeting and showing units to potential residents
● Making sure all Fair Housing Laws are followed
● Following up with applicants and processing their applications
● Administrative duties including leases, answering phones and assisting the Manager with other required needs
Louisiana Utilities Supply
Office Manager/Administrative Assistant August 2012-January2014
● Invoice Processing, Purchase Orders, Credit Memos, Payment Transactions and Expense Reports.
● Accounts Payable and Accounts Receivable.
● Receptionist Duties and Administrative Documentations.
South Gateway Tire
Receiving Clerk June 2010-May 2012
● Inventory Management.
● Pricing and Shipping Control.
● Secondary A/R and A/P Responsibilities.
Rountree Ford
Internet Sales Manager/ Customer Service Satisfaction Administrator June 2007-June 2010
● Developed Web Marketing strategies to increase target audiences.
● Maintained Website Advertising and Promotions and Social Media Enhancements.
● Supervised Lead Generations and Prospect Follow up.
● Contacted Service customers with to ensure Complete Satisfaction.
Towery Real Estate
REALTOR May 2006 –December 2007
● Managed Contracts, Negotiations and all aspects of Sales to finalize purchases and exceed customer
expectations.
● Maintained Property Tracking targeting properties suited for different needs and budgets.
● Managed lead generation via cold calling, networking and referrals.
● Represented Buyers and Sellers of developed and undeveloped properties.

2. Century 21 Morris Real Estate/ U L Coleman Properties
Receptionist/ Broker Assistant/ Assistant Property Manager February 2004 –December 2005
● Managed all administrative duties.
● Maintained original leasing and renewal documents for nearly 600 apartment/ residential homes.
● Assisted REALTORS with contract files as prescribed by company contract policies and procedures.
● Developed and executed plan to achieve and maintain 90% or better rate of occupancy.
● Coordinated with janitorial and engineering staff on maintenance and upkeep.
EDUCATION
REALTOR National Association of REALTORS, Shreveport
General Studies BPCC, Bossier City, LA
Computer skills in multiple software systems
References available upon Request