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www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Sales productivity will focus on outputs rather
than inputs, with salespeople learning to work
smarter. At the same time, there will be a shift
to volume and value measures as companies
look for ways to sell more profitable lines, at
higher margins

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Call centres unable to offer a solution are
likely to see sales decline as customers who
find these operations manned by people
without the power to solve their problems
becoming increasingly vociferous.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…With markets not growing sales managers
will be under pressure to drive costs out of
sales and resume responsibility for sales
excellence.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Salespeople

will

need

more,

not

less

training. But they will also have less time to be
trained. So smart companies will look to
provide sales training without taking their
salespeople out of the field for any length of
time.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Companies that can’t compete on price will
have to learn to compete in segments. In 2014
sales

managers

reassessing
Attractiveness

sales
and

will

find

segments
the

themselves
based

on

Competitiveness

before launching sales initiatives.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Smart

companies

are

not

waiting

for

governments to act, they know that they will
benefit from publicly showing that they are a
low carbon or carbon neutral company. With
time, more and more companies will focus on
doing business with organisations that are
environmentally friendly.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Smart B2B companies recognise that many
people use social media as their news feed so
they latch on to it in order to update
customers and keep them informed – social
media

is

about

engagement,

education,

entertaining and delivering value and through
this, generating sales.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…With consumers in such a powerful position
and product no longer the centre piece of the
sale good selling is now shifting to those
salespeople with a behaviour that focuses on
helping buyers be more successful.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Procurement can no longer rest its case on
“lowest cost”, “cheapest price” or “supply of
goods

and

services”.

It

must

assume

responsibility for the creation and delivery of
real value beyond a price and general supply.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Well developed and well executed sales
strategy is becoming the key point of
difference in highly successful companies.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…In another 20 years China will not only
deliver an economy four times larger than
today, but will change the global balance in
ways in which it is difficult to imagine. Yet
Australian companies are ill prepared to sell in
this booming economy.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
…Enlightened salespeople know that they
work in a world where nothing has a
predictable outcome – they rapidly becoming
used

to

working

with

ambiguity

and

uncertainty and they are succeeding.

www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
www.barrett.com.au

Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations

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12 Sales Trends for 2014 Summary, Barrett

  • 1. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 2. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 3. …Sales productivity will focus on outputs rather than inputs, with salespeople learning to work smarter. At the same time, there will be a shift to volume and value measures as companies look for ways to sell more profitable lines, at higher margins www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 4. …Call centres unable to offer a solution are likely to see sales decline as customers who find these operations manned by people without the power to solve their problems becoming increasingly vociferous. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 5. …With markets not growing sales managers will be under pressure to drive costs out of sales and resume responsibility for sales excellence. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 6. …Salespeople will need more, not less training. But they will also have less time to be trained. So smart companies will look to provide sales training without taking their salespeople out of the field for any length of time. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 7. …Companies that can’t compete on price will have to learn to compete in segments. In 2014 sales managers reassessing Attractiveness sales and will find segments the themselves based on Competitiveness before launching sales initiatives. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 8. …Smart companies are not waiting for governments to act, they know that they will benefit from publicly showing that they are a low carbon or carbon neutral company. With time, more and more companies will focus on doing business with organisations that are environmentally friendly. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 9. …Smart B2B companies recognise that many people use social media as their news feed so they latch on to it in order to update customers and keep them informed – social media is about engagement, education, entertaining and delivering value and through this, generating sales. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 10. …With consumers in such a powerful position and product no longer the centre piece of the sale good selling is now shifting to those salespeople with a behaviour that focuses on helping buyers be more successful. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 11. …Procurement can no longer rest its case on “lowest cost”, “cheapest price” or “supply of goods and services”. It must assume responsibility for the creation and delivery of real value beyond a price and general supply. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 12. …Well developed and well executed sales strategy is becoming the key point of difference in highly successful companies. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 13. …In another 20 years China will not only deliver an economy four times larger than today, but will change the global balance in ways in which it is difficult to imagine. Yet Australian companies are ill prepared to sell in this booming economy. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 14. …Enlightened salespeople know that they work in a world where nothing has a predictable outcome – they rapidly becoming used to working with ambiguity and uncertainty and they are succeeding. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations
  • 15. www.barrett.com.au Copyright © Barrett – 2014 – Partnering with our clients to improve their sales operations