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Design Audit

         SEWA
Trade Facilitation Centre



             Guide
        Shashank Mehta



Ankur | Anvika | Subhash | Vaibhav
Design Audit
Identify opportunity areas for design intervention

To gain holistic understanding of business and the intertwining of départements and
components

Design Audit helps the company gain a competitive advantage through early
identification of opportunity areas

Leading to overall improvement of its product/s and business as a whole.

It helps maximize standardization across the product range and thereby achieve cost
reduction.

The design audit helps update the product to reflect changing customer needs,
technological advancements and market competitions.

A comprehensive design audit brings out all the inconsistencies, so as to help the
management develop holistic business strategy for its progress.
Methodology
Identify appropriate industry / business to be studied for the course.

Visited the identified industry to collect and document information, covering all aspects of the
product/s, processes and businesses a whole.

The following methods may be used for information collection and its documentation.
     Observation
     Questionnaire and discussion
     Follow the user
     Experience the product
     Photo documentation
     Video documentation

Created a detailed report highlighting the opportunity areas for design intervention.
SEWA
SEWA is a trade union registered in 1972.

It is an organization of poor, self-employed women workers. These are women who earn a
living through their own labor or small businesses.

SEWA’s main goals are to organize women workers for full employment & self-reliance. Full
employment means employment whereby workers obtain work security, income security, food
security and social security (at least health care, child care and shelter).

Created a detailed report highlighting the opportunity areas for design intervention.
ten questions
Will this action increase employment?

Will it increase income?

Will it increase ownership of assets?

Will it make the individual and the collective more self-reliant?

Will there be greater access to healthcare, childcare, water
and sanitation?                                                     SEWA have devised a simple
                                                                    process to define the vision,
Will it provide better housing?                                     turn it into concrete action,
                                                                    and then to regularly
Will it provide more food and better nutrition?                     evaluate it.

Will it unite and strengthen the community?

And will the leadership emerge from within the local
community, from among the very people whose lives it
affects?
Sister Organizations

Shree Mahila Sewa Sahakari Bank Ltd.
                                                          Sewa Sanskarkendra
www.sewabank.com                                          www.sewasanskarkendra.org
SEWA Academy                                              Video SEWA
www.sewaacademy.org                                       www.videosewa.org
Gujarat State Women's Sewa Co operative Federation Ltd.   Shri Mahila SEWA Anasooya Trust
www.sewafed.org                                           www.anasooya.org
SEWA Insurance                                            Sewa Eco Tourism
www.sewainsurance.org                                     www.sewaecotourism.org
Gujarat Mahila Housing SEWA Trust                         Hansiba
www.sewahousing.org                                       www.sewatfc.org
Sewa Trade facilitation Centre                            Sewa Kalakruti
www.sewatfc.org                                           www.sewakalakruti.org
Sewa Gram Mahila Haat                                     Saundrya Safai Mandali
www.sewamart.com                                          www.sewa-cleaning-coop.org
SEWA Research                                             SEWA Bharat
www.sewaresearch.org                                      www.sewabharat.org
Sewa Manager ni School                                    Homenet South Asia
www.sewamanagernischool.org                               www.homenetsouthasia.org
SEWA ICT                                                  Sewa Nirman
www.sewaict.org                                           SEWA Nirman
SEWA Campus
SEWA Trade
Facilitation Centre


The SEWA Trade Facilitation Centre (STFC) represents a unique and innovative movement where
marginalized artisans themselves are the producers, owners, shareholders and managers of their own
company.

The goal of the STFC is to ensure that rural craftswomen in the informal sector have socio-economic
security and full employment by building a grassroots’ business enterprise of the artisans.
Philosophy
Believes that by closing the distance between producers and consumers, by
meeting local needs with local skills, one strengthens the economy, one
strengthens the community, and one lays the foundation for a society that is fair
and equitable because it is accountable at every level.


                            the distance between
                                producers and
                                  consumers
          Producers                                     Consumers




                             meeting local needs
                              with local skills
SEWA TFC
(Key stake holders)


 Facilitators                    Share Holders
                                 Artisans (Women)
 At SEWA Campus
                                 From different parts of Gujarat
 From Chairman to the
 housekeeping                    Remuneration - Paid according to
                                 work, per day or per piece
 Remuneration - On salary




                            Buyers
                            Retail buyers (from Hansiba Store)

                            Corporate or other NGOs from
                            (Job work) e.g. Fab India
Key Insight from interview
(Self Brief)
            My husband sends me here to
                             Share Holders
            work because he feel it is a safe
            place for me to work (Women)
                             Artisans
                                 From different parts of Gujarat


            Shows these women are day or Paidpiece to
                               Remuneration -
                               work, per
                                         the per according
                                              main
            stake holder in the organization
            and there benefits cannot be
            ignored at any cost

            All the strategies should be build
            around these artisans
Ideal Scenario
   Share Holders   Artisans (Women)
                   Should get the maximum benefit


   Buyers          Retail buyers
                   Should get value for money

   Facilitators    At SEWA Campus
                   Create ideal scenario for the above
DEPARTMENTS

Product Division       Store &        Production
Design                 Purchase       Production
Sampling               Store          Sampling unit
                       Purchase



Sales & Marketing       Accounts     Admin HR
Sales & Marketing       Trade        Front office
Merchandiser            Projects     Maintenance &
                        Vastralaya   house keeping
Design unit
Observation Chart 1




Designer work independently but time taken for sampling is a lot
There is a need of better coordination between designer and sourcing department
Separate dedicated team designers is needed for Hansiba to go as a brand.
Store & Purchase
Sourcing of material
Maintain the stock
Observations - Chart 2
Finished products and the raw material can
be organized better

Swatches for the designer to see the stock

Huge time gap for sourcing the material to
do sampling & production

There are so many old fabric lying in the
store which can be used to make innovative
to make small products

Time loss in procurement of raw material
Embroidery
Observation – Chart 3

It take the maximum time in the development of the whole garment

Sometimes designers faces a lot of problem in explaining design to the
artisans.
Pattern Making & Cutting
Observation – Chart 4




                                      Patterns lying in a
                                      very unorganized
                                      way creates
                                                            Generally people
                                      confusions
                                                            work in a group of
                                                            two for cutting

                           * Pattern making
                           area is too small to
                           fit in so many
                           people
Stitching
Observation – Chart 5




Only one line in-charge for both Hansiba products and job
work which increases the work pressure.
Quality Check
Observation – Chart 6

                        Too much pressure on the
                        single person to do quality
                        check

                        Table is too small for
                        checking the garment

                        Her job demands great
                        amount of focus.

                        No marking for faulty
                        pieces
Finishing
Observation – Chart 7




                        Resources are good but trained workers
                        to handle machine are less

                        Finished products are kept there for a
                        very long time for packaging
Store for retail
Hansiba
                   Hansiba stands for the ethno-
                   modern style, a style so
                   unique, that it is only matched
                   by the richness of the
                   traditional craft behind it.
Product Segment




 Apparel          Home furnishing   Accessories
Pricing

`Pricing should be improved to increase the sale and to better the perceived value

The customer feedback shows that they are really happy with the product quality.
But they perceive price little high for the product

Price is three times higher than the cost of the product.

Because of delay in the production fixed cost is too much and that leads to the
increase in the price of the product
Competition
          Fabindia is an Indian chain
          store retailing garments,
          furnishings, fabrics and ethnic
          products handmade by
          craftspeople across rural India.


                     For over 40 years, Anokhi’s ideals have been
                     those of conservation and development,
                     through the input of design, marketing and
                     project funding. The Company is well known as
                     an alternative role model for good business
                     practices, and the ongoing revival of traditional
                     textile skills.
The BANDHEJ Brand stands for
                         well priced handcrafted fashion,
                         offered in contemporary
                         silhouettes with an Indian
                         sensibility.



Insight from competitors

Perceived value matches the brand because of price
Proper stock management
Clarity of brand positioning
Promotion is well thought off
Marketing Collaterals
Posters
For colleges and hotels


No detail of apparel products on
the posters

Does not give justice to the
product range of the store

Design quality of the poster does
not go with the brand
Product Folder
Opportunities

Content of the folder is fine

Product photography need to
be improved and should be
more realistic
Proposals
Proposal 1
Pricing

Pricing strategy needs to be worked so that the sales person feels confident
while selling the products.

Impact – Long term
Profits of the company
Stability in terms of price hike
Will help in reducing fixed cost as that will be addressed while doing the
costing of the products

Approx implementation time
4 to 6 months
Proposal 2
Marketing Strategy

This will provide vision to the for the next 5 years. Marketing tools like
website, posters and print catalogue needs immediate attention to clear the
brand positioning among the users.

Impact – Long Term
Immediate impact can be seen on sales as visibility of the product will be
better and positioning will be clear as what is the brand USP.

Approx implementation time
3 to 4 months
Proposal 3
Optimum space utilization at SEWA Campus

Very much required to increase the efficiency of people within the
campus. This can be by shuffling few key work areas.

Impact :
Impact can be seen immediately in term of time taken while
production. Store planning will create options for designer and
production to search for the availability in a much more easier way.



Approx implementation time
4 to 5 for planning the space
Proposal 4
Brand HANSIBA website
Separate website for Hansiba Brand can give different positioning to its offering as it
will not only talk about empowering women story but also it can introduce its product
as a designer product.

Impact :
Perceive value of Hansiba will be improved
People can directly see the products online
Product offering will be more systematic to see on the website
Results can be very fast by promoting the website through social networking

Approx implementation time
3 to 4 months in developing a website.
Thank You

  Team
   Of
 Auditors
            Ankur   Anvika   Subhash   Vaibhav

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Design Audit

  • 1. Design Audit SEWA Trade Facilitation Centre Guide Shashank Mehta Ankur | Anvika | Subhash | Vaibhav
  • 2. Design Audit Identify opportunity areas for design intervention To gain holistic understanding of business and the intertwining of départements and components Design Audit helps the company gain a competitive advantage through early identification of opportunity areas Leading to overall improvement of its product/s and business as a whole. It helps maximize standardization across the product range and thereby achieve cost reduction. The design audit helps update the product to reflect changing customer needs, technological advancements and market competitions. A comprehensive design audit brings out all the inconsistencies, so as to help the management develop holistic business strategy for its progress.
  • 3. Methodology Identify appropriate industry / business to be studied for the course. Visited the identified industry to collect and document information, covering all aspects of the product/s, processes and businesses a whole. The following methods may be used for information collection and its documentation. Observation Questionnaire and discussion Follow the user Experience the product Photo documentation Video documentation Created a detailed report highlighting the opportunity areas for design intervention.
  • 4. SEWA SEWA is a trade union registered in 1972. It is an organization of poor, self-employed women workers. These are women who earn a living through their own labor or small businesses. SEWA’s main goals are to organize women workers for full employment & self-reliance. Full employment means employment whereby workers obtain work security, income security, food security and social security (at least health care, child care and shelter). Created a detailed report highlighting the opportunity areas for design intervention.
  • 5. ten questions Will this action increase employment? Will it increase income? Will it increase ownership of assets? Will it make the individual and the collective more self-reliant? Will there be greater access to healthcare, childcare, water and sanitation? SEWA have devised a simple process to define the vision, Will it provide better housing? turn it into concrete action, and then to regularly Will it provide more food and better nutrition? evaluate it. Will it unite and strengthen the community? And will the leadership emerge from within the local community, from among the very people whose lives it affects?
  • 6. Sister Organizations Shree Mahila Sewa Sahakari Bank Ltd. Sewa Sanskarkendra www.sewabank.com www.sewasanskarkendra.org SEWA Academy Video SEWA www.sewaacademy.org www.videosewa.org Gujarat State Women's Sewa Co operative Federation Ltd. Shri Mahila SEWA Anasooya Trust www.sewafed.org www.anasooya.org SEWA Insurance Sewa Eco Tourism www.sewainsurance.org www.sewaecotourism.org Gujarat Mahila Housing SEWA Trust Hansiba www.sewahousing.org www.sewatfc.org Sewa Trade facilitation Centre Sewa Kalakruti www.sewatfc.org www.sewakalakruti.org Sewa Gram Mahila Haat Saundrya Safai Mandali www.sewamart.com www.sewa-cleaning-coop.org SEWA Research SEWA Bharat www.sewaresearch.org www.sewabharat.org Sewa Manager ni School Homenet South Asia www.sewamanagernischool.org www.homenetsouthasia.org SEWA ICT Sewa Nirman www.sewaict.org SEWA Nirman
  • 8. SEWA Trade Facilitation Centre The SEWA Trade Facilitation Centre (STFC) represents a unique and innovative movement where marginalized artisans themselves are the producers, owners, shareholders and managers of their own company. The goal of the STFC is to ensure that rural craftswomen in the informal sector have socio-economic security and full employment by building a grassroots’ business enterprise of the artisans.
  • 9. Philosophy Believes that by closing the distance between producers and consumers, by meeting local needs with local skills, one strengthens the economy, one strengthens the community, and one lays the foundation for a society that is fair and equitable because it is accountable at every level. the distance between producers and consumers Producers Consumers meeting local needs with local skills
  • 10. SEWA TFC (Key stake holders) Facilitators Share Holders Artisans (Women) At SEWA Campus From different parts of Gujarat From Chairman to the housekeeping Remuneration - Paid according to work, per day or per piece Remuneration - On salary Buyers Retail buyers (from Hansiba Store) Corporate or other NGOs from (Job work) e.g. Fab India
  • 11. Key Insight from interview (Self Brief) My husband sends me here to Share Holders work because he feel it is a safe place for me to work (Women) Artisans From different parts of Gujarat Shows these women are day or Paidpiece to Remuneration - work, per the per according main stake holder in the organization and there benefits cannot be ignored at any cost All the strategies should be build around these artisans
  • 12. Ideal Scenario Share Holders Artisans (Women) Should get the maximum benefit Buyers Retail buyers Should get value for money Facilitators At SEWA Campus Create ideal scenario for the above
  • 13. DEPARTMENTS Product Division Store & Production Design Purchase Production Sampling Store Sampling unit Purchase Sales & Marketing Accounts Admin HR Sales & Marketing Trade Front office Merchandiser Projects Maintenance & Vastralaya house keeping
  • 14. Design unit Observation Chart 1 Designer work independently but time taken for sampling is a lot There is a need of better coordination between designer and sourcing department Separate dedicated team designers is needed for Hansiba to go as a brand.
  • 15. Store & Purchase Sourcing of material Maintain the stock
  • 16. Observations - Chart 2 Finished products and the raw material can be organized better Swatches for the designer to see the stock Huge time gap for sourcing the material to do sampling & production There are so many old fabric lying in the store which can be used to make innovative to make small products Time loss in procurement of raw material
  • 17. Embroidery Observation – Chart 3 It take the maximum time in the development of the whole garment Sometimes designers faces a lot of problem in explaining design to the artisans.
  • 18. Pattern Making & Cutting Observation – Chart 4 Patterns lying in a very unorganized way creates Generally people confusions work in a group of two for cutting * Pattern making area is too small to fit in so many people
  • 19. Stitching Observation – Chart 5 Only one line in-charge for both Hansiba products and job work which increases the work pressure.
  • 20. Quality Check Observation – Chart 6 Too much pressure on the single person to do quality check Table is too small for checking the garment Her job demands great amount of focus. No marking for faulty pieces
  • 21. Finishing Observation – Chart 7 Resources are good but trained workers to handle machine are less Finished products are kept there for a very long time for packaging
  • 22. Store for retail Hansiba Hansiba stands for the ethno- modern style, a style so unique, that it is only matched by the richness of the traditional craft behind it.
  • 23. Product Segment Apparel Home furnishing Accessories
  • 24. Pricing `Pricing should be improved to increase the sale and to better the perceived value The customer feedback shows that they are really happy with the product quality. But they perceive price little high for the product Price is three times higher than the cost of the product. Because of delay in the production fixed cost is too much and that leads to the increase in the price of the product
  • 25. Competition Fabindia is an Indian chain store retailing garments, furnishings, fabrics and ethnic products handmade by craftspeople across rural India. For over 40 years, Anokhi’s ideals have been those of conservation and development, through the input of design, marketing and project funding. The Company is well known as an alternative role model for good business practices, and the ongoing revival of traditional textile skills.
  • 26. The BANDHEJ Brand stands for well priced handcrafted fashion, offered in contemporary silhouettes with an Indian sensibility. Insight from competitors Perceived value matches the brand because of price Proper stock management Clarity of brand positioning Promotion is well thought off
  • 27. Marketing Collaterals Posters For colleges and hotels No detail of apparel products on the posters Does not give justice to the product range of the store Design quality of the poster does not go with the brand
  • 28. Product Folder Opportunities Content of the folder is fine Product photography need to be improved and should be more realistic
  • 30. Proposal 1 Pricing Pricing strategy needs to be worked so that the sales person feels confident while selling the products. Impact – Long term Profits of the company Stability in terms of price hike Will help in reducing fixed cost as that will be addressed while doing the costing of the products Approx implementation time 4 to 6 months
  • 31. Proposal 2 Marketing Strategy This will provide vision to the for the next 5 years. Marketing tools like website, posters and print catalogue needs immediate attention to clear the brand positioning among the users. Impact – Long Term Immediate impact can be seen on sales as visibility of the product will be better and positioning will be clear as what is the brand USP. Approx implementation time 3 to 4 months
  • 32. Proposal 3 Optimum space utilization at SEWA Campus Very much required to increase the efficiency of people within the campus. This can be by shuffling few key work areas. Impact : Impact can be seen immediately in term of time taken while production. Store planning will create options for designer and production to search for the availability in a much more easier way. Approx implementation time 4 to 5 for planning the space
  • 33. Proposal 4 Brand HANSIBA website Separate website for Hansiba Brand can give different positioning to its offering as it will not only talk about empowering women story but also it can introduce its product as a designer product. Impact : Perceive value of Hansiba will be improved People can directly see the products online Product offering will be more systematic to see on the website Results can be very fast by promoting the website through social networking Approx implementation time 3 to 4 months in developing a website.
  • 34. Thank You Team Of Auditors Ankur Anvika Subhash Vaibhav