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Harvesting knowledge


                               Success Criteria and
                               Strategies for Crowdsourcing


                                             Henk van Ess


                                                       HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
exploiting nice people

                                           HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
Tell us your brilliant idea




                                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
Tell us your brilliant idea




                                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
Tell us your brilliant idea




                        ....here’s some money, now gow away!

                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Thanks to you we have 8,1 billion!




                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
Jimmy Wales, Wikipedia




                    We’re NOT an example of crowdsourcing


                                                            HENK VAN ESS (C) 2011

Monday, June 27, 2011
Question:



                                 If not Wikipedia,
                        who is the biggest ‘crowdsourcer’?




                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
is channelling experts

                                           HENK VAN ESS (C) 2011

Monday, June 27, 2011
channelling experts




                        I spotted frozen water!   www.ekkel.nl



                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
channelling experts




                        I like to be rescued   www.snowmageddoncleanup.com

                                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
channelling experts




                         I know who ruins nature   www.landroof.nl



                                                                     HENK VAN ESS (C) 2011

Monday, June 27, 2011
crowdsourcing to me is also




                        channelling the experts’
                        eagerness to solve the problem

                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
desire to help




                          http://www.takepart.com/news/tag/haiti-crowdsourcing-project




                                                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
desire to help




                                    www.vark.com




                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
desire to help




                                   www.cablesearch.org




                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
crowdsourcing




                         channelling the experts’
                                 desire to
                        solve the problem for free

                                                     HENK VAN ESS (C) 2011

Monday, June 27, 2011
doing it for free




                        I want to check bills   mps-expenses.guardian.co.uk

                                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
doing it for free



                                              huffingtonpost.com



                        I want to read 647 pages




                                                                  HENK VAN ESS (C) 2011

Monday, June 27, 2011
doing it for free




                                               http://www.texasborderwatch.com/vcw.php




                        I want to spot crime
                                                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
so crowdsourcing is




                          channelling the experts’
                               desire to solve
                            a problem and then
                          freely share the answer
                               with everyone
                                                     HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
why I’m here today
                                                CEO Jeff Weiner, LinkedIn (ex-Yahoo)




                         ‘There is that guy out in the Netherlands ... who created a
                                                  company’

                                            ... via crowdsourcing


                                                                                       HENK VAN ESS (C) 2011

Monday, June 27, 2011
why I’m here today

                                                                    CEO Jeff Weiner, LinkedIn (ex-Yahoo)




                              ‘There is that guy out in the Netherlands ... who created a
                                                       company’

                                                 ... via crowdsourcing

                                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
CNBC, May 2010




                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
CNBC, May 2010




                                         how?
                                                HENK VAN ESS (C) 2011

Monday, June 27, 2011
how to create a crowd

                        Let’s assume you want to make
                                  a site about

                             unhappy employees




                                                        HENK VAN ESS (C) 2011

Monday, June 27, 2011
how to create a crowd




                        Don’t start a site “I hate my work” .. yet.


                                                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
• Create mass first = content




                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
• Create mass first = content
               • Be a reporter first. Check your archives (trials,
                        strikes, reports). Check fora. Do field research,
                        f.e. ask labor unions for suspects, find firms
                        with more sick people then average




                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
• Create mass first = content
               • Be a reporter first. Check your archives (trials,
                        strikes, reports). Check fora. Do field research,
                        f.e. ask labor unions for suspects, find firms
                        with more sick people then average
               • By now, you should have a short list of firms.
                        Now find the people & contact them.




                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
scrutinize social networks
                          and invite the experts


                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
Ask first, don’t publish yet




                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
Ask first, don’t publish yet


                    • Ask about 50 people to tell you what
                        makes them unhappy at work and why.




                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
Ask first, don’t publish yet


                    • Ask about 50 people to tell you what
                        makes them unhappy at work and why.
                    • Document their stories with photo’s, film,
                        diaries - whatever is relevant.




                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
meanwhile: build a platform



                                          Text



                        don’t use your current infrastructure!


                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!




                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron




                                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron

                •       Choose your platform: f.e Django, Amazon EC2, Ruby on Rails




                                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron

                •       Choose your platform: f.e Django, Amazon EC2, Ruby on Rails

                •       Be prepared to scale your servers (get more dedicated servers,
                        each new one should cost you 70 euro per month)




                                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron

                •       Choose your platform: f.e Django, Amazon EC2, Ruby on Rails

                •       Be prepared to scale your servers (get more dedicated servers,
                        each new one should cost you 70 euro per month)

                •       Make it fun & worthwhile. Include polls, ratings, reviews - be
                        interactive and entertaining.




                                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron

                •       Choose your platform: f.e Django, Amazon EC2, Ruby on Rails

                •       Be prepared to scale your servers (get more dedicated servers,
                        each new one should cost you 70 euro per month)

                •       Make it fun & worthwhile. Include polls, ratings, reviews - be
                        interactive and entertaining.

                •       Incorporate social media (Daily ‘I hate my work’, )




                                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron

                •       Choose your platform: f.e Django, Amazon EC2, Ruby on Rails

                •       Be prepared to scale your servers (get more dedicated servers,
                        each new one should cost you 70 euro per month)

                •       Make it fun & worthwhile. Include polls, ratings, reviews - be
                        interactive and entertaining.

                •       Incorporate social media (Daily ‘I hate my work’, )

                •       Built in a system to double check entries, to validate
                        information.




                                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
Nerd Alert!
                •       My favorite setup: Hetzner dedicated server, Direct Admin,
                        Installatron

                •       Choose your platform: f.e Django, Amazon EC2, Ruby on Rails

                •       Be prepared to scale your servers (get more dedicated servers,
                        each new one should cost you 70 euro per month)

                •       Make it fun & worthwhile. Include polls, ratings, reviews - be
                        interactive and entertaining.

                •       Incorporate social media (Daily ‘I hate my work’, )

                •       Built in a system to double check entries, to validate
                        information.

                •       Don’t run out of steam: introduce new features on a regular
                        basis




                                                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
No budget? Crowdsource it!




                   Happy me at www.hackdeoverheid.nl : 50 coders thought up some great applications (open data & government) in one afternoon




                                                                                                                                                HENK VAN ESS (C) 2011

Monday, June 27, 2011
Launch your site
                         without fanfare




                                           HENK VAN ESS (C) 2011

Monday, June 27, 2011
Launch your site
                          without fanfare
                    • Let the 50 experts do the work




                                                       HENK VAN ESS (C) 2011

Monday, June 27, 2011
Launch your site
                           without fanfare
                    • Let the 50 experts do the work
                    • Be patient, let it grow first for a few
                        months




                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Launch your site
                           without fanfare
                    • Let the 50 experts do the work
                    • Be patient, let it grow first for a few
                        months
                    • If it doesn’t grow, find new experts


                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Launch your site
                           without fanfare
                    • Let the 50 experts do the work
                    • Be patient, let it grow first for a few
                        months
                    • If it doesn’t grow, find new experts
                    • Introduce new features all the time

                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
after a 6-8 months




                        LAUNCH BIG




                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
<intermezzo >




                                        HENK VAN ESS (C) 2011

Monday, June 27, 2011
The Google Experiment:
                         indirect crowdsourcing




                                                  HENK VAN ESS (C) 2011

Monday, June 27, 2011
Google




                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Google
                    • Your search query tells Google who you
                        are and what you want




                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Google
                    • Your search query tells Google who you
                        are and what you want
                    • Google aggregates all those “you’s”



                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Google
                    • Your search query tells Google who you
                        are and what you want
                    • Google aggregates all those “you’s”
                    • That are billions of you’s


                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Google
                    • Your search query tells Google who you
                        are and what you want
                    • Google aggregates all those “you’s”
                    • That are billions of you’s
                    • Google is the biggest crowdsourcer in the
                        world


                                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
What do you want today?




                                                  HENK VAN ESS (C) 2011

Monday, June 27, 2011
What do you want today?


                    • Experiment for NDP (Dutch Press
                        Association)




                                                        HENK VAN ESS (C) 2011

Monday, June 27, 2011
What do you want today?


                    • Experiment for NDP (Dutch Press
                        Association)
                    • What is the most important subject for
                        people in The Netherlands on a given day,
                        i.e July 2, 2009?



                                                                HENK VAN ESS (C) 2011

Monday, June 27, 2011
We used Google Insight




                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Topic of the day (July 2, 2009):




                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Most searched terms


                           michael jackson nieuws




                                                    HENK VAN ESS (C) 2011

Monday, June 27, 2011
Be fast

                        We made a site in 2 hrs
                        with those search terms
                          in the domain name




                                                  HENK VAN ESS (C) 2011

Monday, June 27, 2011
Use your own content
                        We used all ‘Michael Jackson’ articles
                                 from one paper
                           and didn’t alter the content
                                + reply possibility
                                      + forum
                            + best links to other sites




                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
• 20.000 visitors in 24 hrs




                                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
• 20.000 visitors in 24 hrs
                        • Ad income: 60 euro a day



                                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
Crowdsourcing Google




                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
Crowdsourcing Google


                    • 100 niches sites * 60 euro = 6000 euro a
                        day




                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
Crowdsourcing Google


                    • 100 niches sites * 60 euro = 6000 euro a
                        day
                    • 365 * 6 000 = 2 .190. 000 euro


                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
My other little experiment:




                                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
Longtail to the extreme




                                     HENK VAN ESS (C) 2011

Monday, June 27, 2011
Longtail to the extreme

                    • Make a website about something you love




                                                            HENK VAN ESS (C) 2011

Monday, June 27, 2011
Longtail to the extreme

                    • Make a website about something you love
                    • But: no one else must like it, otherwise
                        have a new idea




                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
Longtail to the extreme

                    • Make a website about something you love
                    • But: no one else must like it, otherwise
                        have a new idea
                    • We asked Chris Anderson if we were niche
                        enough



                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
Scoring high, because it’s niche




                                                           HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
HENK VAN ESS (C) 2011

Monday, June 27, 2011
Dinner-act:




                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
few visitors
                        but all highly interested
                          in the topic & ads




                                                    HENK VAN ESS (C) 2011

Monday, June 27, 2011
<end of intermezzo >




                                               HENK VAN ESS (C) 2011

Monday, June 27, 2011
Strategies for
                        crowdsourcing




                                          HENK VAN ESS (C) 2011

Monday, June 27, 2011
what to crowdsource?




                                       HENK VAN ESS (C) 2011

Monday, June 27, 2011
what to crowdsource?

                        • any problem that bugs people




                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
what to crowdsource?

                        • any problem that bugs people
                        • things that make feel people good about
                          themselves




                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
what to crowdsource?

                        • any problem that bugs people
                        • things that make feel people good about
                          themselves
                        • niche knowledge of proud experts


                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
proven themes




                                        HENK VAN ESS (C) 2011

Monday, June 27, 2011
proven themes

                    • weather (problems & fun)




                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
proven themes

                    • weather (problems & fun)
                    • politicians (Guardian, Huffington Post




                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
proven themes

                    • weather (problems & fun)
                    • politicians (Guardian, Huffington Post
                    • epic tasks (Haiti, Galaxy Zoo)



                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
proven themes

                    • weather (problems & fun)
                    • politicians (Guardian, Huffington Post
                    • epic tasks (Haiti, Galaxy Zoo)
                    • injustice (Border Cam, Landroof)


                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
proven themes

                    • weather (problems & fun)
                    • politicians (Guardian, Huffington Post
                    • epic tasks (Haiti, Galaxy Zoo)
                    • injustice (Border Cam, Landroof)
                    • .....

                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
be transparent




                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
be transparent
                        • tell people you don’t know it all




                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
be transparent
                        • tell people you don’t know it all
                        • ask for help and explain why




                                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
be transparent
                        • tell people you don’t know it all
                        • ask for help and explain why
                        • be honest, even about your mistakes



                                                                HENK VAN ESS (C) 2011

Monday, June 27, 2011
be transparent
                        • tell people you don’t know it all
                        • ask for help and explain why
                        • be honest, even about your mistakes
                        • be yourself: do what you normally do


                                                             HENK VAN ESS (C) 2011

Monday, June 27, 2011
Give first:




                                     HENK VAN ESS (C) 2011

Monday, June 27, 2011
Give first:

                        • Build the house




                                            HENK VAN ESS (C) 2011

Monday, June 27, 2011
Give first:

                        • Build the house
                        • Give away the key



                                              HENK VAN ESS (C) 2011

Monday, June 27, 2011
Give first:

                        • Build the house
                        • Give away the key
                        • New owner: the crowd


                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Take later...




                                        HENK VAN ESS (C) 2011

Monday, June 27, 2011
Take later...
                        • Trust your audience (eww..!)




                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
Take later...
                        • Trust your audience (eww..!)
                        • Let them kill the trolls




                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
Take later...
                        • Trust your audience (eww..!)
                        • Let them kill the trolls
                        • Use the material for your broadcasts



                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Take later...
                        • Trust your audience (eww..!)
                        • Let them kill the trolls
                        • Use the material for your broadcasts
                        • Give the experts full credits


                                                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
Important

                         Harvesting knowledge
                        has possibly no deadline




                                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
my formula for crowd sourcing




                                 HENK VAN ESS (C) 2011

Monday, June 27, 2011
my formula for crowd sourcing


                        10. Give




                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
my formula for crowd sourcing


                        10. Give

                        20. Take




                                   HENK VAN ESS (C) 2011

Monday, June 27, 2011
my formula for crowd sourcing


                        10. Give

                        20. Take

                        30. Goto 10




                                      HENK VAN ESS (C) 2011

Monday, June 27, 2011
Part of this presentation was crowdsourced




                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011
How to contact me

                    • www.linkedin.com/in/searchbistro
                    • @henkvaness (Twitter)
                    • henk@vaness.nl (mail)


                                                         HENK VAN ESS (C) 2011

Monday, June 27, 2011

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Presentatie henk van ess

  • 1. Harvesting knowledge Success Criteria and Strategies for Crowdsourcing Henk van Ess HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 2. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 3. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 4. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 5. exploiting nice people HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 6. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 7. Tell us your brilliant idea HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 8. Tell us your brilliant idea HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 9. Tell us your brilliant idea ....here’s some money, now gow away! HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 10. Thanks to you we have 8,1 billion! HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 11. Jimmy Wales, Wikipedia We’re NOT an example of crowdsourcing HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 12. Question: If not Wikipedia, who is the biggest ‘crowdsourcer’? HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 13. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 14. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 15. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 16. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 17. is channelling experts HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 18. channelling experts I spotted frozen water! www.ekkel.nl HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 19. channelling experts I like to be rescued www.snowmageddoncleanup.com HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 20. channelling experts I know who ruins nature www.landroof.nl HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 21. crowdsourcing to me is also channelling the experts’ eagerness to solve the problem HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 22. desire to help http://www.takepart.com/news/tag/haiti-crowdsourcing-project HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 23. desire to help www.vark.com HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 24. desire to help www.cablesearch.org HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 25. crowdsourcing channelling the experts’ desire to solve the problem for free HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 26. doing it for free I want to check bills mps-expenses.guardian.co.uk HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 27. doing it for free huffingtonpost.com I want to read 647 pages HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 28. doing it for free http://www.texasborderwatch.com/vcw.php I want to spot crime HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 29. so crowdsourcing is channelling the experts’ desire to solve a problem and then freely share the answer with everyone HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 30. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 31. why I’m here today CEO Jeff Weiner, LinkedIn (ex-Yahoo) ‘There is that guy out in the Netherlands ... who created a company’ ... via crowdsourcing HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 32. why I’m here today CEO Jeff Weiner, LinkedIn (ex-Yahoo) ‘There is that guy out in the Netherlands ... who created a company’ ... via crowdsourcing HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 33. CNBC, May 2010 HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 34. CNBC, May 2010 how? HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 35. how to create a crowd Let’s assume you want to make a site about unhappy employees HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 36. how to create a crowd Don’t start a site “I hate my work” .. yet. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 37. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 38. • Create mass first = content HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 39. • Create mass first = content • Be a reporter first. Check your archives (trials, strikes, reports). Check fora. Do field research, f.e. ask labor unions for suspects, find firms with more sick people then average HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 40. • Create mass first = content • Be a reporter first. Check your archives (trials, strikes, reports). Check fora. Do field research, f.e. ask labor unions for suspects, find firms with more sick people then average • By now, you should have a short list of firms. Now find the people & contact them. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 41. scrutinize social networks and invite the experts HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 42. Ask first, don’t publish yet HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 43. Ask first, don’t publish yet • Ask about 50 people to tell you what makes them unhappy at work and why. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 44. Ask first, don’t publish yet • Ask about 50 people to tell you what makes them unhappy at work and why. • Document their stories with photo’s, film, diaries - whatever is relevant. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 45. meanwhile: build a platform Text don’t use your current infrastructure! HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 46. Nerd Alert! HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 47. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 48. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron • Choose your platform: f.e Django, Amazon EC2, Ruby on Rails HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 49. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron • Choose your platform: f.e Django, Amazon EC2, Ruby on Rails • Be prepared to scale your servers (get more dedicated servers, each new one should cost you 70 euro per month) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 50. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron • Choose your platform: f.e Django, Amazon EC2, Ruby on Rails • Be prepared to scale your servers (get more dedicated servers, each new one should cost you 70 euro per month) • Make it fun & worthwhile. Include polls, ratings, reviews - be interactive and entertaining. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 51. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron • Choose your platform: f.e Django, Amazon EC2, Ruby on Rails • Be prepared to scale your servers (get more dedicated servers, each new one should cost you 70 euro per month) • Make it fun & worthwhile. Include polls, ratings, reviews - be interactive and entertaining. • Incorporate social media (Daily ‘I hate my work’, ) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 52. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron • Choose your platform: f.e Django, Amazon EC2, Ruby on Rails • Be prepared to scale your servers (get more dedicated servers, each new one should cost you 70 euro per month) • Make it fun & worthwhile. Include polls, ratings, reviews - be interactive and entertaining. • Incorporate social media (Daily ‘I hate my work’, ) • Built in a system to double check entries, to validate information. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 53. Nerd Alert! • My favorite setup: Hetzner dedicated server, Direct Admin, Installatron • Choose your platform: f.e Django, Amazon EC2, Ruby on Rails • Be prepared to scale your servers (get more dedicated servers, each new one should cost you 70 euro per month) • Make it fun & worthwhile. Include polls, ratings, reviews - be interactive and entertaining. • Incorporate social media (Daily ‘I hate my work’, ) • Built in a system to double check entries, to validate information. • Don’t run out of steam: introduce new features on a regular basis HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 54. No budget? Crowdsource it! Happy me at www.hackdeoverheid.nl : 50 coders thought up some great applications (open data & government) in one afternoon HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 55. Launch your site without fanfare HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 56. Launch your site without fanfare • Let the 50 experts do the work HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 57. Launch your site without fanfare • Let the 50 experts do the work • Be patient, let it grow first for a few months HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 58. Launch your site without fanfare • Let the 50 experts do the work • Be patient, let it grow first for a few months • If it doesn’t grow, find new experts HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 59. Launch your site without fanfare • Let the 50 experts do the work • Be patient, let it grow first for a few months • If it doesn’t grow, find new experts • Introduce new features all the time HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 60. after a 6-8 months LAUNCH BIG HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 61. <intermezzo > HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 62. The Google Experiment: indirect crowdsourcing HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 63. Google HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 64. Google • Your search query tells Google who you are and what you want HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 65. Google • Your search query tells Google who you are and what you want • Google aggregates all those “you’s” HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 66. Google • Your search query tells Google who you are and what you want • Google aggregates all those “you’s” • That are billions of you’s HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 67. Google • Your search query tells Google who you are and what you want • Google aggregates all those “you’s” • That are billions of you’s • Google is the biggest crowdsourcer in the world HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 68. What do you want today? HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 69. What do you want today? • Experiment for NDP (Dutch Press Association) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 70. What do you want today? • Experiment for NDP (Dutch Press Association) • What is the most important subject for people in The Netherlands on a given day, i.e July 2, 2009? HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 71. We used Google Insight HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 72. Topic of the day (July 2, 2009): HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 73. Most searched terms michael jackson nieuws HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 74. Be fast We made a site in 2 hrs with those search terms in the domain name HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 75. Use your own content We used all ‘Michael Jackson’ articles from one paper and didn’t alter the content + reply possibility + forum + best links to other sites HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 76. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 77. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 78. • 20.000 visitors in 24 hrs HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 79. • 20.000 visitors in 24 hrs • Ad income: 60 euro a day HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 80. Crowdsourcing Google HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 81. Crowdsourcing Google • 100 niches sites * 60 euro = 6000 euro a day HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 82. Crowdsourcing Google • 100 niches sites * 60 euro = 6000 euro a day • 365 * 6 000 = 2 .190. 000 euro HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 83. My other little experiment: HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 84. Longtail to the extreme HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 85. Longtail to the extreme • Make a website about something you love HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 86. Longtail to the extreme • Make a website about something you love • But: no one else must like it, otherwise have a new idea HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 87. Longtail to the extreme • Make a website about something you love • But: no one else must like it, otherwise have a new idea • We asked Chris Anderson if we were niche enough HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 88. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 89. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 90. Scoring high, because it’s niche HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 91. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 92. HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 93. Dinner-act: HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 94. few visitors but all highly interested in the topic & ads HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 95. <end of intermezzo > HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 96. Strategies for crowdsourcing HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 97. what to crowdsource? HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 98. what to crowdsource? • any problem that bugs people HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 99. what to crowdsource? • any problem that bugs people • things that make feel people good about themselves HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 100. what to crowdsource? • any problem that bugs people • things that make feel people good about themselves • niche knowledge of proud experts HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 101. proven themes HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 102. proven themes • weather (problems & fun) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 103. proven themes • weather (problems & fun) • politicians (Guardian, Huffington Post HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 104. proven themes • weather (problems & fun) • politicians (Guardian, Huffington Post • epic tasks (Haiti, Galaxy Zoo) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 105. proven themes • weather (problems & fun) • politicians (Guardian, Huffington Post • epic tasks (Haiti, Galaxy Zoo) • injustice (Border Cam, Landroof) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 106. proven themes • weather (problems & fun) • politicians (Guardian, Huffington Post • epic tasks (Haiti, Galaxy Zoo) • injustice (Border Cam, Landroof) • ..... HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 107. be transparent HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 108. be transparent • tell people you don’t know it all HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 109. be transparent • tell people you don’t know it all • ask for help and explain why HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 110. be transparent • tell people you don’t know it all • ask for help and explain why • be honest, even about your mistakes HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 111. be transparent • tell people you don’t know it all • ask for help and explain why • be honest, even about your mistakes • be yourself: do what you normally do HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 112. Give first: HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 113. Give first: • Build the house HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 114. Give first: • Build the house • Give away the key HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 115. Give first: • Build the house • Give away the key • New owner: the crowd HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 116. Take later... HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 117. Take later... • Trust your audience (eww..!) HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 118. Take later... • Trust your audience (eww..!) • Let them kill the trolls HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 119. Take later... • Trust your audience (eww..!) • Let them kill the trolls • Use the material for your broadcasts HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 120. Take later... • Trust your audience (eww..!) • Let them kill the trolls • Use the material for your broadcasts • Give the experts full credits HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 121. Important Harvesting knowledge has possibly no deadline HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 122. my formula for crowd sourcing HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 123. my formula for crowd sourcing 10. Give HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 124. my formula for crowd sourcing 10. Give 20. Take HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 125. my formula for crowd sourcing 10. Give 20. Take 30. Goto 10 HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 126. Part of this presentation was crowdsourced HENK VAN ESS (C) 2011 Monday, June 27, 2011
  • 127. How to contact me • www.linkedin.com/in/searchbistro • @henkvaness (Twitter) • henk@vaness.nl (mail) HENK VAN ESS (C) 2011 Monday, June 27, 2011