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NFP Technology 2010 Wealth Intelligence for Dummies 7th September 2010  © Steve Cast Redbourn Business Systems Limited
POLITE NOTICE This presentation is  Copyright © Steve Cast, of Redbourn Business Systems Limited 2010 with all rights reserved.  Please do not distribute this presentation without first confirming with steve.cast@redbourn.co.uk Thank You Wealth Intelligence for Dummies Slide 2	 © Steve Cast, Redbourn Business Systems Limited
PLEASE SWITCH OFF OR SILENCE YOUR MOBILE PHONES THANK YOU! Wealth Intelligence for Dummies Slide 3	 © Steve Cast, Redbourn Business Systems Limited
When? Why? What? Question and Answer  Session At The End Who? Why? How? When? Who? What? Wealth Intelligence for Dummies Slide 4	 © Steve Cast, Redbourn Business Systems Limited
Who’s the Wealthiest? Who are the “hidden gems” In your supporter database? Wealth Intelligence for Dummies Slide 5	 © Steve Cast, Redbourn Business Systems Limited
Introduction Wealth Intelligence for Dummies Slide 6	 © Steve Cast, Redbourn Business Systems Limited
Introduction Wealth Intelligence for Dummies Slide 7	 © Steve Cast, Redbourn Business Systems Limited
Wealth Intelligence for Dummies What is Wealth Intelligence? Taking You On A  Wealth Journey Using The Results	 Next Steps…	 Wealth Intelligence for Dummies Slide 8	 © Steve Cast, Redbourn Business Systems Limited
For a copy of this presentation please visit www.redbourn.co.uk or leave your business card with my colleague Annie, or visit us on Stand 5 today.   Please Give Us Your Feedback feedback@redbourn.co.uk Wealth Intelligence for Dummies Slide 9	 © Steve Cast, Redbourn Business Systems Limited
Wealth Intelligence for Dummies What is Wealth Intelligence? What is Wealth Intelligence? Taking You On A  Wealth Journey Using The Results	 Next Steps…	 Wealth Intelligence for Dummies Slide 10	 © Steve Cast, Redbourn Business Systems Limited
The Identification of Liquid Asset Millionaires What Is Wealth Intelligence?: Wealth Intelligence for Dummies Slide 11	 © Steve Cast, Redbourn Business Systems Limited
Factually Researched – Not simply a ‘finger in the air’ best guess.  Introducing the Wealth Intelligence Database: Database of Liquid Asset Millionaires containing over 240,000 of the wealthiest names in the UK.  .  …and growing Wealth Intelligence for Dummies Slide 12	 © Steve Cast, Redbourn Business Systems Limited
Match At Two Levels: Individual & Family Name (at same address) Introducing the Wealth Intelligence Database: Typical Match Rates Of Between  0.5% and 5%. Wealth Intelligence for Dummies Slide 13	 © Steve Cast, Redbourn Business Systems Limited
Introducing the Wealth Intelligence Database: Wealth Intelligence for Dummies Slide 14	 © Steve Cast, Redbourn Business Systems Limited
Introducing the Wealth Intelligence Database: Prospecting For Gold (1 of 2): ,[object Object]
 Prepared by Fundraising Researchers
 Sourced From Information In The   Public Domain Wealth Intelligence for Dummies Slide 15	 © Steve Cast, Redbourn Business Systems Limited
Introducing the Wealth Intelligence Database: Prospecting For Gold(2 of 2): ,[object Object],Debretts, Who’s Who, Dash and the   Times Rich List (see your handout) ,[object Object],Wealth Intelligence for Dummies Slide 16	 © Steve Cast, Redbourn Business Systems Limited
Introducing the Wealth Intelligence Database: Matrix Data: ,[object Object]
 Prepared by Financial Sector
 £10 Billion Raised For New Funds
 2.5 Million Records (of which there    is a cross over with PFG).  Wealth Intelligence for Dummies Slide 17	 © Steve Cast, Redbourn Business Systems Limited
Introducing the Wealth Intelligence Database: Offers the widest range of wealth intelligence services in the UK. Published on three software systems with additional profiles. Wealth Intelligence for Dummies Slide 18	 © Steve Cast, Redbourn Business Systems Limited
Introducing the Wealth Intelligence Database: Matrix - large private investment transactions PFG - Sources of wealth information Computershare Corporate registrars and investor intelligence Lloyds Corporate registrars and investor intelligence Capita Corporate registrars and investor intelligence Experian UK’s largest single source of consumer data DNB UK’s largest resource for business data and corporate genealogy Registrars Key sports personalities Leading literary figures Chairman and managing directors of leading companies - Directors of major advertising agencies and PR consultancies, editors, publishers and journalists  Art and antique dealers Artists, composers and musicians Leading stockbrokers, bankers and people of influence in the City Bishops and church leaders Film, theatre and TV actors Film, TV and radio producers and directors Prominent members of the legal profession Peers and Baronets, etc. Trustees of grant giving foundations and charities Directors of UK-based overseas banks and financial institutions Wealth Intelligence for Dummies Slide 19	 © Steve Cast, Redbourn Business Systems Limited
Wealth Intelligence for Dummies What is Wealth Intelligence? Taking You On A  Wealth Journey Taking You On A  Wealth Journey Using The Results	 Next Steps…	 Wealth Intelligence for Dummies Slide 20	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey Prepare Data Data Audit Wealth Tag? Snapshot Reports? (incl. Attributes)  Data Mining? Wealth Intelligence for Dummies Slide 21	 © Steve Cast, Redbourn Business Systems Limited Prepare Data Data Audit Wealth Tag? Snapshot Reports? (incl. Attributes) Data Mining?
A Wealth Intelligence Journey Prepare Data Database extract of URN, Title, Forename, Surname, Address (including postcode) Optionally RFV Wealth Intelligence for Dummies Slide 22	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey Data Audit Statistics and costs on: ,[object Object]
 Supporter Profiling
 Wealth ScreeningWealth Intelligence for Dummies Slide 23	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey Powered by Redbourn’s AdvantageFundraiser  and CCR Data Wealth Intelligence for Dummies Slide 24	 © Steve Cast, Redbourn Business Systems Limited
 Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser  and CCR Data Wealth Intelligence for Dummies Slide 25	 © Steve Cast, Redbourn Business Systems Limited
 Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser  and CCR Data Wealth Intelligence for Dummies Slide 26	 © Steve Cast, Redbourn Business Systems Limited
 Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser  and CCR Data Wealth Intelligence for Dummies Slide 27	 © Steve Cast, Redbourn Business Systems Limited
 Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser  and CCR Data Wealth Intelligence for Dummies Slide 28	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey WEALTH TAG ONLY Wealth Intelligence for Dummies Slide 29	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey Wealth Tag Only: ,[object Object]
 Allows Some Searching/Segmentation
 No Wealth Attributes
 No Further Analysis or DocumentsWealth Intelligence for Dummies Slide 30	 © Steve Cast, Redbourn Business Systems Limited
 Wealth Intelligence for Dummies Case Study 1 In 2008, an animal shelter charity ran a wealth screening exercise and tagged their database of supporters with the single wealth tag.  They then ran a “tea and cakes” afternoon, for a new cattery, inviting  the tagged individuals to attend.  This single event raised over £10K in just one afternoon.  They have since gone on to run similar events with continued success.   Source: CCR Data Wealth Intelligence for Dummies Slide 31	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey If We Keep Going What’s Just Over The Horizon? Wealth Intelligence for Dummies Slide 32	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey SNAPSHOT REPORTS INCORPORATING WEALTH ATTRIBUTES Wealth Intelligence for Dummies Slide 33	 © Steve Cast, Redbourn Business Systems Limited
A Wealth Intelligence Journey Snapshot Reports/Wealth Attributes: ,[object Object]
 Allows Better Searching/Segmentation
 Some Further Analysis Available
 Target The Best Donors At The Best  Time Wealth Intelligence for Dummies Slide 34	 © Steve Cast, Redbourn Business Systems Limited
Wealth Intelligence Attributes  (1 of 2): ,[object Object]
 Date Added
 Gender
 Primary Addressee
 Title (x2)
 First Name
 Middle Name

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Advantage Fundraiser NFP Technology 2010 exe

  • 1. NFP Technology 2010 Wealth Intelligence for Dummies 7th September 2010 © Steve Cast Redbourn Business Systems Limited
  • 2. POLITE NOTICE This presentation is Copyright © Steve Cast, of Redbourn Business Systems Limited 2010 with all rights reserved. Please do not distribute this presentation without first confirming with steve.cast@redbourn.co.uk Thank You Wealth Intelligence for Dummies Slide 2 © Steve Cast, Redbourn Business Systems Limited
  • 3. PLEASE SWITCH OFF OR SILENCE YOUR MOBILE PHONES THANK YOU! Wealth Intelligence for Dummies Slide 3 © Steve Cast, Redbourn Business Systems Limited
  • 4. When? Why? What? Question and Answer Session At The End Who? Why? How? When? Who? What? Wealth Intelligence for Dummies Slide 4 © Steve Cast, Redbourn Business Systems Limited
  • 5. Who’s the Wealthiest? Who are the “hidden gems” In your supporter database? Wealth Intelligence for Dummies Slide 5 © Steve Cast, Redbourn Business Systems Limited
  • 6. Introduction Wealth Intelligence for Dummies Slide 6 © Steve Cast, Redbourn Business Systems Limited
  • 7. Introduction Wealth Intelligence for Dummies Slide 7 © Steve Cast, Redbourn Business Systems Limited
  • 8. Wealth Intelligence for Dummies What is Wealth Intelligence? Taking You On A Wealth Journey Using The Results Next Steps… Wealth Intelligence for Dummies Slide 8 © Steve Cast, Redbourn Business Systems Limited
  • 9. For a copy of this presentation please visit www.redbourn.co.uk or leave your business card with my colleague Annie, or visit us on Stand 5 today. Please Give Us Your Feedback feedback@redbourn.co.uk Wealth Intelligence for Dummies Slide 9 © Steve Cast, Redbourn Business Systems Limited
  • 10. Wealth Intelligence for Dummies What is Wealth Intelligence? What is Wealth Intelligence? Taking You On A Wealth Journey Using The Results Next Steps… Wealth Intelligence for Dummies Slide 10 © Steve Cast, Redbourn Business Systems Limited
  • 11. The Identification of Liquid Asset Millionaires What Is Wealth Intelligence?: Wealth Intelligence for Dummies Slide 11 © Steve Cast, Redbourn Business Systems Limited
  • 12. Factually Researched – Not simply a ‘finger in the air’ best guess. Introducing the Wealth Intelligence Database: Database of Liquid Asset Millionaires containing over 240,000 of the wealthiest names in the UK. . …and growing Wealth Intelligence for Dummies Slide 12 © Steve Cast, Redbourn Business Systems Limited
  • 13. Match At Two Levels: Individual & Family Name (at same address) Introducing the Wealth Intelligence Database: Typical Match Rates Of Between 0.5% and 5%. Wealth Intelligence for Dummies Slide 13 © Steve Cast, Redbourn Business Systems Limited
  • 14. Introducing the Wealth Intelligence Database: Wealth Intelligence for Dummies Slide 14 © Steve Cast, Redbourn Business Systems Limited
  • 15.
  • 16. Prepared by Fundraising Researchers
  • 17. Sourced From Information In The Public Domain Wealth Intelligence for Dummies Slide 15 © Steve Cast, Redbourn Business Systems Limited
  • 18.
  • 19.
  • 20. Prepared by Financial Sector
  • 21. £10 Billion Raised For New Funds
  • 22. 2.5 Million Records (of which there is a cross over with PFG). Wealth Intelligence for Dummies Slide 17 © Steve Cast, Redbourn Business Systems Limited
  • 23. Introducing the Wealth Intelligence Database: Offers the widest range of wealth intelligence services in the UK. Published on three software systems with additional profiles. Wealth Intelligence for Dummies Slide 18 © Steve Cast, Redbourn Business Systems Limited
  • 24. Introducing the Wealth Intelligence Database: Matrix - large private investment transactions PFG - Sources of wealth information Computershare Corporate registrars and investor intelligence Lloyds Corporate registrars and investor intelligence Capita Corporate registrars and investor intelligence Experian UK’s largest single source of consumer data DNB UK’s largest resource for business data and corporate genealogy Registrars Key sports personalities Leading literary figures Chairman and managing directors of leading companies - Directors of major advertising agencies and PR consultancies, editors, publishers and journalists Art and antique dealers Artists, composers and musicians Leading stockbrokers, bankers and people of influence in the City Bishops and church leaders Film, theatre and TV actors Film, TV and radio producers and directors Prominent members of the legal profession Peers and Baronets, etc. Trustees of grant giving foundations and charities Directors of UK-based overseas banks and financial institutions Wealth Intelligence for Dummies Slide 19 © Steve Cast, Redbourn Business Systems Limited
  • 25. Wealth Intelligence for Dummies What is Wealth Intelligence? Taking You On A Wealth Journey Taking You On A Wealth Journey Using The Results Next Steps… Wealth Intelligence for Dummies Slide 20 © Steve Cast, Redbourn Business Systems Limited
  • 26. A Wealth Intelligence Journey Prepare Data Data Audit Wealth Tag? Snapshot Reports? (incl. Attributes) Data Mining? Wealth Intelligence for Dummies Slide 21 © Steve Cast, Redbourn Business Systems Limited Prepare Data Data Audit Wealth Tag? Snapshot Reports? (incl. Attributes) Data Mining?
  • 27. A Wealth Intelligence Journey Prepare Data Database extract of URN, Title, Forename, Surname, Address (including postcode) Optionally RFV Wealth Intelligence for Dummies Slide 22 © Steve Cast, Redbourn Business Systems Limited
  • 28.
  • 30. Wealth ScreeningWealth Intelligence for Dummies Slide 23 © Steve Cast, Redbourn Business Systems Limited
  • 31. A Wealth Intelligence Journey Powered by Redbourn’s AdvantageFundraiser and CCR Data Wealth Intelligence for Dummies Slide 24 © Steve Cast, Redbourn Business Systems Limited
  • 32. Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser and CCR Data Wealth Intelligence for Dummies Slide 25 © Steve Cast, Redbourn Business Systems Limited
  • 33. Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser and CCR Data Wealth Intelligence for Dummies Slide 26 © Steve Cast, Redbourn Business Systems Limited
  • 34. Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser and CCR Data Wealth Intelligence for Dummies Slide 27 © Steve Cast, Redbourn Business Systems Limited
  • 35. Demonstration – Data Cleaning Powered by Redbourn’s AdvantageFundraiser and CCR Data Wealth Intelligence for Dummies Slide 28 © Steve Cast, Redbourn Business Systems Limited
  • 36. A Wealth Intelligence Journey WEALTH TAG ONLY Wealth Intelligence for Dummies Slide 29 © Steve Cast, Redbourn Business Systems Limited
  • 37.
  • 38. Allows Some Searching/Segmentation
  • 39. No Wealth Attributes
  • 40. No Further Analysis or DocumentsWealth Intelligence for Dummies Slide 30 © Steve Cast, Redbourn Business Systems Limited
  • 41. Wealth Intelligence for Dummies Case Study 1 In 2008, an animal shelter charity ran a wealth screening exercise and tagged their database of supporters with the single wealth tag. They then ran a “tea and cakes” afternoon, for a new cattery, inviting the tagged individuals to attend. This single event raised over £10K in just one afternoon. They have since gone on to run similar events with continued success. Source: CCR Data Wealth Intelligence for Dummies Slide 31 © Steve Cast, Redbourn Business Systems Limited
  • 42. A Wealth Intelligence Journey If We Keep Going What’s Just Over The Horizon? Wealth Intelligence for Dummies Slide 32 © Steve Cast, Redbourn Business Systems Limited
  • 43. A Wealth Intelligence Journey SNAPSHOT REPORTS INCORPORATING WEALTH ATTRIBUTES Wealth Intelligence for Dummies Slide 33 © Steve Cast, Redbourn Business Systems Limited
  • 44.
  • 45. Allows Better Searching/Segmentation
  • 46. Some Further Analysis Available
  • 47. Target The Best Donors At The Best Time Wealth Intelligence for Dummies Slide 34 © Steve Cast, Redbourn Business Systems Limited
  • 48.
  • 67. Birth DateWealth Intelligence for Dummies Slide 35 © Steve Cast, Redbourn Business Systems Limited
  • 68.
  • 71. Primary Business Profession
  • 72. Primary Business Organisation
  • 73. Flags: Charitable Trust, Grant Making Trustees, Company Wealth Intelligence for Dummies Slide 36 © Steve Cast, Redbourn Business Systems Limited
  • 74. Wealth Intelligence for Dummies Wealth Flag or Attributes Wealth Intelligence for Dummies Slide 37 © Steve Cast, Redbourn Business Systems Limited
  • 75. Possible “Top 5” Wealth Attributes Wealth Intelligence for Dummies Slide 38 © Steve Cast, Redbourn Business Systems Limited
  • 76. A Wealth Intelligence Journey Is There a Pot of Gold Waiting at the End of the Rainbow? Wealth Intelligence for Dummies Slide 39 © Steve Cast, Redbourn Business Systems Limited
  • 77. A Wealth Intelligence Journey Data Mining Segmenting the data by using the wealth attributes and/or your own attributes. For example: Recency, Frequency, Value. Wealth Intelligence for Dummies Slide 40 © Steve Cast, Redbourn Business Systems Limited
  • 78. A Wealth Intelligence Journey Live Demonstration Using AdvantageFundraiser Wealth Intelligence for Dummies Slide 41 © Steve Cast, Redbourn Business Systems Limited
  • 79. Wealth Intelligence for Dummies What is Wealth Intelligence? Taking You On A Wealth Journey Using The Results Next Steps… Using The Results Wealth Intelligence for Dummies Slide 42 © Steve Cast, Redbourn Business Systems Limited
  • 80. It’s All About The Right Ask What Level of Gift? Or Stewardship Wealth Intelligence for Dummies Using the Results Wealth Intelligence for Dummies Slide 43 © Steve Cast, Redbourn Business Systems Limited
  • 81. Wealth Intelligence for Dummies Case Study 2 In 2009, a leading university ran a wealth intelligence screen against their data. They identified a liquid asset millionaire alumnus giving £50 per month, but with a greater gift capacity. After data mining they arranged a face to face visit and in conclusion of that meeting received a cheque for £0.5M. Source: CCR Data Wealth Intelligence for Dummies Slide 44 © Steve Cast, Redbourn Business Systems Limited
  • 82. Wealth Intelligence for Dummies Case Study 3 In 2009 a leading international development charity used the wealth screening process to identify liquid asset millionaires across its entire live data set.  These supporters were wealth tagged on the database and a relationship building process was initiated.  These potential high value donors have received tailored communications about the organisation’s work and have been invited to an evening event with keynote speakers.  The emphasis with this project is to build relationships with these supporters so they identify with the organisation, the aim being sustained funding in future rather than one off donations. Source: Redbourn Business Systems Wealth Intelligence for Dummies Slide 45 © Steve Cast, Redbourn Business Systems Limited
  • 83. Wealth Intelligence for Dummies What is Wealth Intelligence? Taking You On A Wealth Journey Using The Results Next Steps… Next Steps… Wealth Intelligence for Dummies Slide 46 © Steve Cast, Redbourn Business Systems Limited
  • 84. Wealth Intelligence for Dummies Next Steps Wealth Intelligence for Dummies Slide 47 © Steve Cast, Redbourn Business Systems Limited
  • 85. Wealth Intelligence for Dummies Summary What is Wealth Intelligence? Identify Liquid Asset Millionaires Taking You On A Wealth Journey Give or Influence £5K Gift Factually Researched Wealth Intelligence Database Prepare Data Data Audit Wealth Tag Only? Wealth Attributes? Data Mining Using The Results Next Steps… The Right Ask The Right Time The Right Level Prepare for Audit Carry Out Audit Apply Tags or Apply Attributes Prepare Campaign Data Mining Qualified Approach Wealth Intelligence for Dummies Slide 48 © Steve Cast, Redbourn Business Systems Limited
  • 86.
  • 87. Wealth Intelligence for Dummies Need More Help? Wealth Intelligence for Dummies Slide 50 © Steve Cast, Redbourn Business Systems Limited
  • 88. Wealth Intelligence for Dummies Question and Answer Session Wealth Intelligence for Dummies Slide 51 © Steve Cast, Redbourn Business Systems Limited
  • 89. For a copy of this presentation please visit www.redbourn.co.uk or leave your business card with my colleague Annie, or visit us on Stand 5 today. Please Give Us Your Feedback feedback@redbourn.co.uk Wealth Intelligence for Dummies Slide 52 © Steve Cast, Redbourn Business Systems Limited
  • 90. Thank You For Your Time
  • 91. Wealth Intelligence for Dummies Need More Help? Wealth Intelligence for Dummies Slide 54 © Steve Cast, Redbourn Business Systems Limited

Hinweis der Redaktion

  1. Thankyou for giving RBS the opportunity to present our proposal….
  2. Redbourn business systems was formed in 1994 by its current managing director, Steve Cast. It came about after Wilkins Computer systems went into receivership and Steve, who was their technical director, approached a couple of other key personnel within Wilkins with a view to forming a company to maintain ex-Wilkins customers. Redbourns aim has always been to provide value for money whilst ‘maintaining the highest quality standards’. We aim to develop partnerships with customers, rather than just make a fast buck & then leave them to fend for themselves. As a result of this we have maintained many of our customers over many years & have gained new customers by word of mouth recommendation. We value our reputation which we are happy to stand by, and should you pursue our references I’m certain that you will be pleased with the responses.
  3. Redbourn business systems was formed in 1994 by its current managing director, Steve Cast. It came about after Wilkins Computer systems went into receivership and Steve, who was their technical director, approached a couple of other key personnel within Wilkins with a view to forming a company to maintain ex-Wilkins customers. Redbourns aim has always been to provide value for money whilst ‘maintaining the highest quality standards’. We aim to develop partnerships with customers, rather than just make a fast buck & then leave them to fend for themselves. As a result of this we have maintained many of our customers over many years & have gained new customers by word of mouth recommendation. We value our reputation which we are happy to stand by, and should you pursue our references I’m certain that you will be pleased with the responses.
  4. Redbourn business systems was formed in 1994 by its current managing director, Steve Cast. It came about after Wilkins Computer systems went into receivership and Steve, who was their technical director, approached a couple of other key personnel within Wilkins with a view to forming a company to maintain ex-Wilkins customers. Redbourns aim has always been to provide value for money whilst ‘maintaining the highest quality standards’. We aim to develop partnerships with customers, rather than just make a fast buck & then leave them to fend for themselves. As a result of this we have maintained many of our customers over many years & have gained new customers by word of mouth recommendation. We value our reputation which we are happy to stand by, and should you pursue our references I’m certain that you will be pleased with the responses.
  5. Redbourn business systems was formed in 1994 by its current managing director, Steve Cast. It came about after Wilkins Computer systems went into receivership and Steve, who was their technical director, approached a couple of other key personnel within Wilkins with a view to forming a company to maintain ex-Wilkins customers. Redbourns aim has always been to provide value for money whilst ‘maintaining the highest quality standards’. We aim to develop partnerships with customers, rather than just make a fast buck & then leave them to fend for themselves. As a result of this we have maintained many of our customers over many years & have gained new customers by word of mouth recommendation. We value our reputation which we are happy to stand by, and should you pursue our references I’m certain that you will be pleased with the responses.
  6. Redbourn business systems was formed in 1994 by its current managing director, Steve Cast. It came about after Wilkins Computer systems went into receivership and Steve, who was their technical director, approached a couple of other key personnel within Wilkins with a view to forming a company to maintain ex-Wilkins customers. Redbourns aim has always been to provide value for money whilst ‘maintaining the highest quality standards’. We aim to develop partnerships with customers, rather than just make a fast buck & then leave them to fend for themselves. As a result of this we have maintained many of our customers over many years & have gained new customers by word of mouth recommendation. We value our reputation which we are happy to stand by, and should you pursue our references I’m certain that you will be pleased with the responses.
  7. Redbourn business systems was formed in 1994 by its current managing director, Steve Cast. It came about after Wilkins Computer systems went into receivership and Steve, who was their technical director, approached a couple of other key personnel within Wilkins with a view to forming a company to maintain ex-Wilkins customers. Redbourns aim has always been to provide value for money whilst ‘maintaining the highest quality standards’. We aim to develop partnerships with customers, rather than just make a fast buck & then leave them to fend for themselves. As a result of this we have maintained many of our customers over many years & have gained new customers by word of mouth recommendation. We value our reputation which we are happy to stand by, and should you pursue our references I’m certain that you will be pleased with the responses.