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For many years now road accidents in Kenya has been a serial killer taking down thousands of lives every year. Since Covid-19 begun in the year 2020, Kenya has lost on average 5,689 lives through the pandemic. In the year 2007/2008 post-election violence on average 1,300 lives were lost. Coincidentally, between 2020 and 2023(Covid era) on average 16, 685 lives have been lost through road accidents. Road accidents in the country have caused immense pain to many families, leaving children orphaned, others widowed and whole families deprived of their sole breadwinners, not to forget the thousands of others left with lifelong injuries that remind them of their near brush with death. According to data from the 2023 economic survey, 3709 lives were lost by December 2023, 4,690 deaths were reported on our roads in 2022 as compared 4,579 in 2021, presenting an increase of 111 fatalities and an increase of 2.4 percent. Further Statistics from the National Transport and Safety Authority (NTSA) show that as of October 2023, the country reported 3,609 deaths marking an 8.9 per cent drop compared to 2022 where 3,936 fatalities were reported in the same period. This can be attributed to efforts being made by stakeholders to tame road carnage. NTSA estimates that 3,000 Kenyans die from road accidents every year – costing the country anywhere between 3-5 percent of Gross Domestic Product (GDP). 83 percent of the fatalities were men, with individuals aged between 30-34 years being most at risk, thus robbing the country of a very productive age bracket. But the World Health Organisation (WHO) puts the figures much higher. Sadly, and clearly as the statistics from NTSA are showing, these numbers have been increasing every year. Many of the accidents occur over the weekends and holidays with the hours 5:00PM-8:00AM being considered as peak accident hours with drunk driving and carelessness being cited as some of the major causes of these accidents. The majority of these people who die in these accidents are vulnerable road users – pedestrians, motorcyclists, and cyclists. In addition, nearly one-third of deaths are among passengers – many of whom are killed in unsafe forms of public transportation. As the country and the globe at large prepares for annual festivities in the month of December, cases of road accidents during this period have been noted to increase as a result of people travelling to different destinations to spend their holidays. Particularly, the increased activities on Kenyan roads during the month of December have been attributed to the high cases of accidents that are reported during the festive period, with many cases cited to happen as a result of reckless driving. Road Safety is both an individual and collective responsibility and each citizen should arise and play his/her role without pointing at the government or other institutions. We should build and embrace a culture of road safety by being disciplined and courteous and takin

KENYA ROAD ACCIDENTS 2023.pdf

Amb Steve Mbugua

Since 2006 I have been involved in High School Ministry through My Outreach group Africa Youth Rescue Initiative and under Kenya Students Christian Fellowship and these are great lessons that I have learnt in the field and from Mwalimu Michael Gachohi who is a great mentor in high school ministry. 1. Demography 65% of the population in Kenya is below the age of 18yrs. The majority of our teenagers are in one secondary school or the other. 2. Research findings. In a research a few years ago, the respondents in some urban churches in Nairobi were asked to indicate the age at which they received Christ as their Lord and savior. The final analysis is shown below. 70yrs and above 0% 50 – 69yrs 1% 30 – 49yrs 5% 20 – 29yrs 15% 4 – 19yrs 79% Where then should we invest our time and resources as a church and as individuals? 3. The opportunity The students are in school at least 9 months p.a and 9hrs per day for the day scholars. This presents a golden moment to share with them the gospel. I am not advocating that the teacher to use their lesson to preach (although it may be ok once in a while to mention something), rather, we should model the Christian life to the students A teacher having 16 lessons each of 40 minutes a week, each of 40 students has 25,600 man minutes or 427man hrs or 18 man days with the learners per year. This translates to 44 days p.a. of 24 hrs each. If we do not reach them effectively when in high school, they may eventually become unreachable. We will give an account of what we did with the opportunities God gave us. 4. Cost effectiveness The students are mostly already organized for you. There is no adverts in the media, no sourcing security etc. the cost is mainly time and some fare. Those involved in organizing evangelism meetings/crusades in churches know how costly an effective meeting is. 5. Impact on church and society. i. A strong Christian union is very helpful in instilling values and discipline amongst the students ii. Most decisions made in teenage are lifetime decisions. We should assist in making them decide to follow Christ. That is why cooperates target the youth in their adverts. Many leaders in the church today, such as Dr David Oginde, the Bishop emeritus of CITAM, & Bishop Mark Kariuki of DC gave their lives to the Lord while in High School. The same applies to innumerable Pastors, Elders and Deacons. The Lord eternally bless the people who took their time to minister to those students. 6. Obedience to the great commission Mat 28:18 And Jesus came and spoke unto them, saying, All power is given unto me in heaven and in earth. 19 Go ye therefore, and teach all nations, baptizing them in the name of the Father, and of the Son, and of the Holy Ghost: 20 Teaching them to observe all things whatsoever I have commanded you: and, lo, I am with you always, even unto the end of the world. Amen. Mar 16:15 And he said unto them, Go ye into all the world, and preach the gospel to every creature. This is not a

WHY GET INVOLVED IN HIGH SCHOOL MINISTRY.pdf

Amb Steve Mbugua

The Constitution of Kenya (2010) Bill of Rights provides that every citizen has right to fair labour practices, reasonable working conditions and clean and healthy environment. The history of Occupational Health and Safety (OSH) in Kenya dates back to the 1950s when the need to have a legal instrument to manage the safety, health and welfare of factory employees became indispensable. The then British government adopted the British Factories Act of 1937. The Act was later amended in 1990 to Factories and Other Places of Work Act to widen its scope of coverage to additional workplaces initially not included under the Factories Act of 1937. Kenya has ratified and adopted 49 ILO Conventions out of which ten are OSH-related. The country compiled its first national profile on OSH in 2004, while the most recent one was compiled in 2013 (ILO, 2013). The profile provides labour market insights necessary for creating a safe and healthy workplace ecosystem in the country. In 2007, the Factories and Other Places of Work Act was repealed and replaced by the Occupational Safety and Health Act (2007), [3] commonly known as OSHA 2007. In the same year, the Work Injury Benefits Act (WIBA) [4] was enacted. The Occupational Safety and Health Act promotes safety at workplace, preventing work-related injuries and sickness, while protecting third party individuals from being predisposed to higher risk of injury and sickness associated with activities of people at places of work. The Work Injury Benefits Act was enacted to ensure that workers who sustain work-related injuries and contract diseases that are work-related get compensated. Inspection and enforcement systems exist with a bearing to occupational safety, health, and labour inspections. Inspections related to environment at work, such as safety of workplaces, general health and basic welfare of workers are executed by the Directorate of Occupational Health and Safety Services – DOSHS – to ensure compliance with OSHA (2007). Specifically, the core roles of DOSHS include: inspection of workplaces to foster. Compliance with safety and health law; measurement of workplace pollutants for purposes of their control; investigation of occupational accidents and diseases and aiming to prevent recurrence; examination and testing of steam boilers, steam and air receivers, lifts, gas cylinders, cranes chains among other lifting equipment; training on OSH, first aid and fire safety; approving of architectural plans of buildings intended to serve as workplaces; medical

OCCUPATIONAL HEALTH AND SAFETY IN KENYA.pdf

Amb Steve Mbugua

An usher is a minister of hospitality and caring in the church. Ushers are considered Levites and therefore the gatekeepers of God’s sanctuary. Ushers, as the ones who stand at the door, greet, and distribute pamphlets, are the ambassadors for the church, and a key part in the Body of Christ. Ushering is a wonderful opportunity to minister to members and visitors by way of our attitude. A smile and a gracious greeting is a very warm welcome to church and by giving everyone a heartfelt welcome, we help set the tone of the congregation. Ushering is also a great way to get to know your church family through assisting and serving them on a regular basis. The ministry of ushering is one of the most crucial because it is one of the most visible in the church. When people come to church they are sometimes burdened, sad or discouraged. Each person, member or newcomer, comes with the hope to have an uplifting experience a time of renewal and celebration and be inspired. The skillful usher helps to make this a reality for those in attendance. The ministry’s purpose is to assist the pastoral staff, to meet, greet and assist visitors and members, to maintain order and reverence and to lead by example. Duties of the Usher: 1.Greet worshipers, making every attempt to help them feel welcome. 2.Direct members, guests and visitors to find seating in the sanctuary and overflow rooms. 3.Work in conjunction with the deacons to maintain reverence in the sanctuary, worship areas and lobby. 4.Support pastoral staff, fellow ministry leaders, other departments and or worship leaders as needed during the course of services, such as distributing handouts, bulletins, hymnals, delivering messages, etc. 5.Support church events such as concerts, crusades, Week of Prayer and funerals. 6.Receive certain offerings, delivering them promptly to the treasury department of the church 7.Remain alert for any emergency that may arise, relieving the need or contacting the person(s) needed to provide the proper assistance. 8.Direct individuals out of the service/meeting in an orderly fashion (in most instances by row), leaving the auditorium or room ready for the next service or meeting.

DUTIES OF A CHURCH USHER.pdf

Amb Steve Mbugua

The definition of an usher means door keeper but in truth, our churches greatly depend on diversity and magnitude of the many services ushers provide. Each usher and greeter has the opportunity to impact the lives of new and existing people in the church and should be viewed as an extension of the pastor’s hand. In most cases, they provide the first impressions of the church and ministry of the pastor. Their role is Reaching, Impacting and Touching people's lives. Church Ushers help create a great hospitality experience that your first time church visitor or long term member will have on a given day. Most pastors believe that an usher’s/greeter’s performance can make or break the outcome of the service as well as bring a true reflection of how friendly and loving their church really is. Ushers and greeters set the spiritual climate of the service by presenting a joyful attitude, making others feel welcome and comfortable, providing information regarding the church and each department, and make sure that everything is flowing in proper order so that everyone is free to worship without interruption. Some churches may have their own set of greeters and different set of ushers. Other churches may rely on ushers being the greeters also. Typically a greeter’s role is confined to greeting people while coming into the church and foyer areas. The usher’ role is usually confined to help inside of the sanctuary with seating, offerings, assist the pastor with communion, discipline or noise interventions, as well as safety. Usher’s/Greeter’s Motto (the 5 T’s): Teachable, Thoughtfulness, Tactfulness, Timeliness, and Teamwork 1. Teachable. A true usher/greeter should have the spirit and heart to serve people. Every usher/greeter should be willing to be taught and learn ways to improve. Ushers/greeters who are ever-learning can greatly enhance the church, its outreach, and vision of their pastor. 2. Thoughtfulness. Ushers/Greeters should be constantly looking for ways to serve and help others. Opening doors, assisting visitors, being courteous, providing bulletins or other information about the church, etc. If visitors have small children, be sure to let them know of the rest rooms, nursery, children’s church or any other services they may need. Looking for ways to help others, along with their other duties, can bring a positive reflection of the church. 3. Tactfulness. Ushers/Greeters should present themselves in being able to communicate well and have a keen sense of knowing what to say, what to do, and where to direct others as a way to maintain good relations and prevent distractions in the service. 4. Timeliness. Ushers/Greeters should be on time and also timely in bringing assistance to others. An effective usher/greeter does not wait to be asked or wait for others to help but is keenly aware of what is going on in the church and allows the flow of the service to continue without distractions. 5. Teamwork.

DOs and Don'ts In Church Ushering Ministry.pdf

Amb Steve Mbugua

The definition of an usher means door keeper but in truth, our churches greatly depend on diversity and magnitude of the many services ushers provide. Each usher and greeter has the opportunity to impact the lives of new and existing people in the church and should be viewed as an extension of the pastor’s hand. In most cases, they provide the first impressions of the church and ministry of the pastor. Most pastors believe that an usher’s/greeter’s performance can make or break the outcome of the service as well as bring a true reflection of how friendly and loving their church really is. Ushers and greeters set the spiritual climate of the service by presenting a joyful attitude, making others feel welcome and comfortable, providing information regarding the church and each department, and make sure that everything is flowing in proper order so that everyone is free to worship without interruption. Some churches may have their own set of greeters and different set of ushers. Other churches may rely on ushers being the greeters also. Typically, a greeter’s role is confined to greeting people while coming into the church and foyer areas. The usher’ role is usually confined to help inside of the sanctuary with seating, offerings, assist the pastor with communion, discipline or noise interventions, as well as safety. Usher’s/Greeter’s Motto (the 5 T’s): Teachable, Thoughtfulness, Tactfulness, Timeliness, and Teamwork 1. Teachable. A true usher/greeter should have the spirit and heart to serve people. Every usher/greeter should be willing to be taught and learn ways to improve. Ushers/greeters who are ever-learning can greatly enhance the church, its outreach, and vision of their pastor. 2. Thoughtfulness. Ushers/Greeters should be constantly looking for ways to serve and help others. Opening doors, assisting visitors, being courteous, providing bulletins or other information about the church, etc. If visitors have small children, be sure to let them know of the rest rooms, nursery, children’s church or any other services they may need. Looking for ways to help others, along with their other duties, can bring a positive reflection of the church. 3. Tactfulness. Ushers/Greeters should present themselves in being able to communicate well and have a keen sense of knowing what to say, what to do, and where to direct others as a way to maintain good relations and prevent distractions in the service. 4. Timeliness. Ushers/Greeters should be on time and also timely in bringing assistance to others. An effective usher/greeter does not wait to be asked or wait for others to help but is keenly aware of what is going on in the church and allows the flow of the service to continue without distractions. 5. Teamwork. Ushers/Greeters should work as a team, each one working together as a whole. Ushers should work uniformly in receiving offerings, communion, bring order and consistency to the service with both providing a warm and courteous welcome for everyone.

USHERS AND GREETERS HANDBOOK.pdf

Amb Steve Mbugua

A Road Safety Culture For the last 8 years since 2015, I have been conducting annual Road Safety Campaigns in a mission to lower the traffic accidents statistics. The campaign dubbed #AmbSteveMbuguaRoadSafetyCampaign takes place at different parts of the country. We have so far lost lives through road accidents in Kenya more than Tripple the number we have lost through Covid-19. Kenya loses on average 4900 lives every year through road traffic accidents. The high rate of road accidents in the world at large is highly worrisome. Many people lost their loved ones on road accidents while many others are injured or disabled. Based on the statistics given by WHO, nearly 1.3 million people die in road accidents each year and on average, 3,287 die daily. More so, 20 to 50 million people are injured or disabled due to road traffic accidents. It is also important to note that road traffic accidents have no respect for anyone or class of people; in other words, rich and poor, young and old etc. are dying in road accidents nearly every day, around the world. Furthermore, it is also known that road traffic accidents constitute the leading cause of death among the youths. For instance, almost 400,000 people under age 25 die in road accidents every year in the world and on average over 1,000 people die per day. The major reason for the high rate of deaths on the road is simply because many road users around the world have not seen road safety as an individual key responsibility. This explains why good road safety culture is almost non-existent in many societies particularly in Africa. Road safety is of prime importance as road accidents are among the biggest causes of deaths in the country. With the number of vehicles on our roads increasing with every passing hour, it’s of vital importance for everyone to have traffic awareness and understand and respect all the road safety rules in Kenya. Road traffic safety refers to the methods and measures used to prevent road users from being killed or seriously injured. Typical road users include pedestrians, cyclists, motorists, vehicle passengers, skaters, horse riders, and passengers of on-road public transport. The regular road users include: pedestrians, cyclists, motorists and passengers in public transport. In a simple language, everybody is a road user. Hence, road safety can be described as the methods and measures put in place in order to prevent all road users from being killed or seriously injured. Traffic Safety Culture includes the values, beliefs, and attitudes that influence road user behaviors and stakeholder actions.

AMBASSADOR STEVE MBUGUA ROAD SAFETY CULTURE CAMPAIGN.pdf

Amb Steve Mbugua

Many people wonder how I met the President Uhuru Kenyatta, Deputy William Ruto, First lady Margret Kenyatta, getting formal invitations to state house etc. It is just the same way Joseph found himself in Potifar's house, it just didn't happen and the means/how God made it happen wasn't the best of experience to Joseph. That is how it happened. Some people doing you wrong to embarrass and frustrate you but God using it as your stepping stone. Let me just share the first one today and the other experiences later on. I want to share the path God used to connect me with the First Lady. There was an event at KICC and alot of bad things had consistently happened in the past few months and my wife and I were consistently praying and fasting for God to open another path for me. Life was difficult and sometimes even affording train fare from Githurai to town was a problem. I remember one evening I walked from Ruaraka to Githurai and at some point I broke into tears as I could not get anyone to send me fare. A day before the KICC event I was very sick and low spirited because of how things were happening around me and my colleagues were busy rehearsing the presentations for the First lady. I had already handed over my resignation and serving my notice actually this was my last day in office. I was not to appear anywhere as a participant or represent the organization in any way. Very nice Power point slides were prepared and all colleagues were in the right mood looking forward to the day. I was not to play any role in the event. On a Saturday morning everyone headed to KICC and surprises begun. The laptop that had the slides together with LCD Projector got lost and allegations were that I stole them. Of all the people Steve stealing from the office. A laptop, LCD projector and crate of empty bottles of soda missing with allegations being that Steve the born again person stole them. It was very painful as a believer having such allegations made on you. There was confusion and the person who was set to give the presentation refused to do it like 10 minutes to the event. Now, the First lady was there, Governor Kidero, Senator Sonko, CS Health Macharia, US and UK Ambassadors etc. Immediately I was told to make the presentation which I was not part of the planning team and didn't have a clue of what was to be shared. Immediately I faced the guests, greeted them, made a joke to the First lady and when she laughed I shared a bit of my endevour to see Kenyans embrace a Culture of Safety, my desire to see every Kenyan learn First aid Skills in Primary School and have First Aid introduced in the curriculum. I made a 5 minutes presentation and the First Lady said, 'You are truly an Ambassador of Safety' and they all clapped. As you are aware now in the new curriculum First Aid skills is included in the life skills part of which she promised then to follow up. At the end of the event I was a hero and later when we met in other events and even at

DIVINE AFFLICTION.pdf

Amb Steve Mbugua

MAMBO VIPI?... I hope you answered me in your heart. I believe uko poa and if not I strongly hope ukisoma this piece … by the time unamaliza something good will begin to happen kwa life yako. Form hapa nikukupea hope ya life na rada yangu ni very clear lazima upata focus na strategy ya kuconquer. My Name is Ambassador Steve Mbugua an Intentional Encourager and Ambassador of Safety, am married, father of 3 na niko na bro na pia masiz. By God’s grace I have been through school upto university. I am an entrepreneur and have 5 companies and many staff na wengi ni mavijanaa… Nimeandika vitabu 5; Christian and motivational books. Nafanya counseling na pia mimi ni life coach and I am also a mentor to quite a number of people. I speak in many youth seminars and conferences all over the country and that has given some little knowledge and experience which I can share with you. As I sit down to talk to you today through this article… sitaki unione kama yule buda ako huko juu na mwenye hashikanishi life ya vijanaa. Am writing to you as your big brother. Yes, naweza-kuwa nimekutangulia kidogo but na-feel venye una-feel and I can try to step into your space and reason with you. In the recent past there has been a big problem kwa shule mob hapa Kenya. Maboys na magirls wali-riot; wakachoma ma dormitories na wengine wakatandika vioo za classrooms na mawe. You cannot rebuke a generation you didn't counsel. You cannot demand results from a generation you didn't mentor. Talk is cheap but actions are laborious. Lazima nijitume kubonga na mavijanaa. Niko hapa tufungue roho tusaidiane. I read a post kwa group ya our former high school; It was something quite disturbing. The Boys walitoa-fujo hata wakachoma dorm na damage yenye walisababisha was almost worth millions! So many people have been saying things on the media… • Unajua kiboko inafaa kurudi… • Watoi wa siku hizi wame-spoil… • Wazazi wame-fail ku-instill discipline kwa their children… • Pressure ya syllabus especially after Corona’s interruption of the academic calendar is taking a toll on the students…. • Others say you know… teachers should listen to the concerns za wanafunzi…. ALL THESE ARE IMPORTANT POINTS and I think they need to be carefully considered and addressed. It will take time to look at the systems and to address those issues but there is something you can do for yourself na ujenge future yako. That’s what I want us to talk about! Nimekaa down nika-feel the need of just reaching out to all the young people in a personal way maybe naweza-share kitu nawewe na it changes your life for good. Utanikubali tu nifungue roho kama big brother. I am not happy nikikaa kwa hao na ku-watch news… then they report that…Bus moja ilibambwa na ma- students wakitoka shule closing… wanalewa, wanavuta bangi na kuhave-sex ndani ya basi! You tell me …kama hiyo ina-sound poa….ingekuwa ni daughter yako ako kwa hiyo nganya ungefeel aje? Mama mmoja aliniambia … “Mimi nimejaribu kuongelesha my form 3 g

TEENAGE VYBE - CHUKUA HATUA - BADIRISHA HALI.pdf

Amb Steve Mbugua

From your parking lot heroes, to the way you present announcements, your guests should feel that you were expecting them and that you seek to honor God by honoring them. Intentionally creating environments and culture that is organized and authentic helps your guests feel you have been anticipating their arrival. Your church’s hospitality ministry to your guests begins before your guests even visit your church. Church hospitality, or guests services, cannot ever just be a few department members thing, it has to be a culture thing. When it becomes a fundamental part of your culture, your members, who are out in the community every day, are your hospitality ambassadors. Your community must know you’re there and that you’re an active participant. For someone to feel comfortable at your church, he needs to make a connection, build a relationship, and feel welcomed. People need to feel that this church is their church. This is even more important than our teaching and doctrine (which is essential, too!). Have you ever wondered why the Mormons are growing and are so popular, even with a corrupt theological system? Because they know how to treat people! When you walk into a Mormon Temple, you are welcomed; you feel they care for you! You may overlook the illogical and false teachings because you are with family, people who love you and who are coming across as authentic. People need to feel validated, and they need a sense of belonging. The Church is to fill this role, but all too often, other things that are corrupt fill in that gap. That is why drug abuse is so rampant and why you see high end vehicles being towed on Sundays. People will find a place to belong; let us make them welcome in our church! Most conservative evangelical and reformed Christians assume since we have good teaching, and the Holy Spirit is in our lives, we do not need to bother with care. This is contradictory to Scripture. A week does not go by that I do not talk with someone at different churches who tells me they attended worship services for weeks, months, even years, and nobody has ever talked to them! When this happens, we become the backdoor; people will leave our church because they never developed connections and relationships because people did not care or reach out to them! Some people are bold and friendly and make those connections naturally themselves, while others are more reserved and others need to go to them. Will you be the one to go out of your way to give a kind word and an invite? You are the person who is called to reach out. If you think, "Hey, I do not have the gift of hospitality!"-most of us do not; however, we are still called to do so. The people with the gift of hospitality will be better at it, and motivate the rest of us to do it. Our skills of being friendly will make the difference in whether a person makes this church a one-time visit, or returns to become an active member (Proverbs 17:17a). Understanding how people feel when they visit

THE POWER OF AN EFFECTIVE CHURCH HOSPITALITY CULTURE.pdf

Amb Steve Mbugua

For more than a decade I have been serving as a church usher both at the Moi University Christian Union and different worship assemblies, as well as in my career as an emergency first responder in most cases heading the protocol teams during different occasions. My slogan has always been ‘First In, Last Out’ The definition of an usher means door keeper but in truth, our churches greatly depend on diversity and magnitude of the many services ushers provide. Each usher has the opportunity to impact the lives of new and existing people in the church and should be viewed as an extension of the pastor’s hand. In most cases, they provide the first impressions of church and ministry of the pastor. The ministry of ushering is a crucial part of worship because it is one of the most visible ministries in the Church. In Christ, you have received God’s unconditional love, and, in Christ, you are called to extend that same unconditional love to others. Although an usher’s love is no stronger than the love found in the whole congregation of the body of Christ, nevertheless the usher performs a major role in ensuring that people see and experience that love. An usher is a spiritual ambassador for the local church – God’s ordained and organized body of believers. The usher serves as a “first representative” of Jesus Christ for a worship service. Ushers are a tremendous force in setting the tone for worship and helping to prepare the people to hear and respond to the Word of God. The purpose of ushering in church is not merely to serve people, as in a theater or restaurant. Its purpose is to serve God. When the ushers see to it that an atmosphere of reverence and order is maintained before, during, and after the service, they do it for God. When they usher the worshippers to their seats, they do it for God. When they gather the offerings, they serve God. What they do, they do not "as unto men, but unto God." They are a part of the total congregation which presents itself before God to worship Him. While ushering is important, and its importance must be emphasized, the ushers themselves must not have or convey a feeling of personal importance and pride. Let him memorize and apply the Third Beatitude, "Blessed are the meek." Let him learn of our Lord to be "meek and lowly in heart." He is a servant of God. His work is important in its relationship to God and the worship of God, but personally he must not feel proud and important. "Whatsoever ye do, do it heartily, as unto the Lord, and not unto men; knowing that of the Lord ye shall receive the reward of the inheritance: for ye serve the Lord Christ." Col. 3: 23, 24. The role of a church usher is to help your first time guests, repeat visitors, and members experience the sacredness and joy of a worship service. I believe that an usher’s performance can make or break the outcome of the service as well as bring a true reflection of how friendly and loving the church really is. Ushers set the spiritual climate of the

USHER 101

Amb Steve Mbugua

Ushers’ Factor - Reasons Visitors Return to Your Church. There is a great end time revival coming and in Africa people will love God more and be committed to kingdom matters. You will see a lot of revival meetings, crusades, conferences and tents meetings across nations. Very big mega churches will be built and there will be manifestations of the power and glory of God. Because this will happen, Pastors and Churches should prepare themselves to be part of this great revival that will be accompanied by signs, wonders and a lot of people flowing into these meetings. Church Ushers are a key component in this dynamic move and so they should be well prepared and equipped to embrace the change, bearing that the congregation comes with different personalities, psychological needs and expectations. Times are changing so fast and so Church ushers should be evolving with time. They should keep ablest with current trends, information and technology as well as people skills. “Work hard so you can present yourself to God and receive his approval. Be a good worker, one who does not need to be ashamed and who correctly explains the word of truth.” 2 Timothy 2:15 A church usher is a person who helps ensure a smoothly running church service and who ministers to people in a variety of practical ways. When you serve at church, you’re not “just” a volunteer. You’re given responsibilities and expectations beyond performing basic tasks. A good usher comes prepared mentally, physically, emotionally and spiritually and does his/her duty knowing that he\she is accountable to God and the priest. "Whatsoever ye do, do it heartily, as unto the Lord, and not unto men; knowing that of the Lord ye shall receive the reward of the inheritance: for ye serve the Lord Christ." Col. 3: 23, 24. From my personal experience in visiting churches, church ushering ministries that have thought through their procedures and trained their church users in “how we do things” leave a tremendously positive first impression on their guests. They make them feel respected, loved, appreciated, recognized and cared for. The appearance of competent team and organization helps your visitors feel less anxious about how to “go with the flow” because the friendly church usher is there to guide. Ushers should always be Alert, Awake, and Aware of the surrounding and Environment so that incase any Health, Safety or Security issue arise they are well informed and prepared to respond swiftly. Some Of The Current Trends In Church Ushering Today • Guiding the church attendees to wash their hands, sanitize, check their temperature and put on the masks well. • Security checks at the main entrances. • Watching around to minimize the use of mobile phones to take photos and videos during main service as this causes distractions. • Handling cases of disorderly dressing. • Supervision and assistance at the nursing room. • Ensuring vehicles are well packed and taken care of. • Dealing with violence inside and around the

THE ART OF EFFECTIVE USHERING session 1.pdf

Amb Steve Mbugua

Protocol is defined as the system of rules and acceptable behavior used at official ceremonies and occasions or a code of ceremonial forms and courtesies of procedures accepted as proper and correct in official dealing. It is a system of rules that explain the correct conduct and procedures to be followed in formal situations. It is the formal system of rules for correct behavior on official occasions. A code of courtesies, proper practices, set of rules regarding church worship service. In the scriptures we find a good definition from 1 Corinthians chapter 14 vs 40 (NKJV) says “Let all things be done decently and in order” Spiritual Protocol is a reference to the respect, honor and deference due at all times to those in authority in the House of God. In event planning, protocol encompasses the formalities, etiquette, and guidelines one should adhere to when hosting or interacting with government officials or other organizational leaders. It is a combination of good manners and communication skills that lead to a competent and polite event, be it coronation, inauguration or ceremony. Special procedures are used in politics, at the official level and anywhere where attendants expect to mark their status, get respect and feel responsible for their role in the society. A church protocol officer is a person who makes sure that all the religious ceremonies, including memorial services, funerals, weddings, meetings, and other services are observed according to the proper instructions. A church protocol officer is perfect at knowing the etiquette rules. This person or team of people ensures that the traditions carried are honoured, everything runs in the correct order, and every service is distributed according to the fundamental rules of the house of God. Protocol officers are experts in the field of protocol and etiquette, and they have a deep understanding of the complex rules and customs that govern the behavior of individuals in professional settings. They are responsible for ensuring that protocol is followed during events, meetings, and other occasions, and they work closely with event planners, executives, and other stakeholders to ensure that everything runs smoothly. One of the main responsibilities of a protocol officer is to coordinate logistics for events and meetings. This includes arranging transportation, accommodations, and meals for attendees, as well as managing the schedule and agenda for the event. Protocol officers also work closely with event planners to ensure that the event is held in a suitable location and that all necessary arrangements are made for attendees. In addition to coordinating logistics, protocol officers also play a key role in managing protocol during events. This includes managing the seating arrangements for attendees, overseeing the introductions and presentations, and ensuring that everyone follows proper etiquette and protocol.

EFFECTIVE CHURCH PROTOCOL & ETIQUETTE.pdf

Amb Steve Mbugua

BUILDING A SAFETY CULTURE A safety culture is an organizational culture that places a high level of importance on safety beliefs, values and attitudes—and these are shared by the majority of people within the company or workplace. It can be characterized as 'the way we do things around here'. It is a subset of the overall organizational or company culture. Many companies talk about 'safety culture' when referring to the inclination of their employees to comply with rules or act safety or unsafely. A positive safety culture exists when employees understand the importance of safety and exhibit positive safety behaviors. Examples of positive safety behaviors include wearing personal protective equipment (PPE) without being asked, completing risks assessments for all jobs and reporting all incidents. According to the Occupational Safety and Health Administration (OSHA), developing a strong safety culture has the single greatest impact on accident reduction of any workplace practice. Therefore, developing a safety culture should be a top priority for the managers and supervisors at your organization. OBJECTIVES OF A SAFETY CULTURE Safety culture is the set of shared attitudes, beliefs, and practices demonstrated by workers at all levels of the company. A positive safety culture connects everyone in the company around a common goal to measurably reduce near misses and incidents. It goes beyond following safety procedures and rules. In a positive safety culture, all employees are accountable for maintaining standards and procedures. This means management enforces safety standards and understands the requirements for a safe workplace, while on-site employees follow those standards and ensure their colleagues follow them, too. Safety Culture is about People, Practices and Environment. As organizations and workplaces we should endeavor to be strong culture based. What does strong culture-based safety mean? Let’s take a look at each word in turn… • Culture: the shared values, beliefs and attitudes of a given group, which show themselves as behavior. • Based: the main principle or starting point. • Safety: people not getting injured or killed. A safety culture consists of shared beliefs, practices and mind-sets that exist at an organization and form an atmosphere of attitudes that shape behavior in a positive way. An organization’s safety culture is a direct result of the following factors: • Management and employee norms, assumptions, and beliefs • Management and employee attitudes • Values, myths, and stories • Policies and procedures • Supervisor priorities, responsibilities, and accountability • Production and bottom line pressure versus quality issues • Actions, or lack thereof, to correct unsafe behaviors • Employee training and motivation • Employee involvement and buy-in during the process A company’s safety culture is a direct reflection of the organization’s overarching culture and the people who work in it. As a result, most employees will gen

BUILDING A SAFETY CULTURE.pdf

Amb Steve Mbugua

My mission is to help build a culture of Safety and as an Ambassador of Safety and wellness, this is one value that I live for and where need be can die for. We need to save these lives that needlessly die because of cultures that can be changed. If every road user was safety conscious we wouldn’t be losing these lives or having people become disabled because of accidents. Safety is both an individual and collective responsibility and each and every one of us has a responsibility to help bring sanity and a culture of safety on our roads. Let us be resilient, vigilant, proactive, responsible, careful, and alert always. Let us SAY NO to road and traffic related accidents and SAY YES to discipline, courtesy, strict adherence to Road Traffic Rules and embrace the best practices in road safety and together we can build a culture of road safety and reduce these statistics. It is possible and can be done. If I took the initiative alone and with my hard earned money to help save a life and without any external incentives, you can do it. Our institutions can do it. Your church can do it. As a family you can do it. Your company can do it. Your chama can do it. As a community you can do it. Together we can join hands to help build a culture of Safety and Wellness at all places all the time. Safety is as simple as ABC(Always Be Careful) and starts with Me/You/Us. #SafetyFirst #SafetyAlways #SafetyAllTheTime Amb Steve Mbugua – Ambassador of Safety and Wellness www.ambstevembugua.co.ke

AMBASSADOR STEVE MBUGUA ROAD SAFETY CAMPAIGN.pdf

Amb Steve Mbugua

A POSITIVE SAFETY CULTURE A positive safety culture is a shared set of values and practices that guide the behavior of all employees. It is what the employees do and how they act even when nobody is watching. CAUSES OF WORKPLACE ACCIDENTS 1. Unsafe Conditions – faulty equipment and dangerous environment 2. Unsafe Acts – actions, attitudes, habits and practices 90% of all workplace accidents are caused by unsafe acts. Good leaders know that safety rules and equipment are critical to preventing on the job accidents, lost productivity and big loss to a company’s bottom line HOW TO IMPROVE COMPANY’S SAFETY CULTURE 1. Ensure all top management are on board 2. Create a safety committee made up of employees from all departments and levels 3. Conduct a companywide assessment of your safety culture. This will help identify what is working, what training is needed and help the safety committee to determine the goals and monitor the company’s progress. 4. Training and awareness – Hold sessions with management and supervisors first then use team meetings and regular companywide communication and periodic updates to Train every employee to keep the momentum going. For Training, remember to not only conduct Health and Safety training but also team building and hazard identification and always encourage open communication throughout the process. 5. Incentivize – The safety committee should create a system of accountability and recognition. Incentives for safe behavior can range from loud of applause in a company, gifts, awards, promotion etc At the end of the day a positive safety culture is up to all of us and it benefits all of us. An unsafe act is one man’s job that can put everybody into a disaster, a safe act is everyone’s business. By: Amb Steve Mbugua – Ambassador of Safety and Wellness www.ambstevembugua.co.ke

A POSITIVE SAFETY CULTURE.pdf

Amb Steve Mbugua

INTRODUCING MY 'BEHIND THE SCENES' BOOK This book is an inspiration that came to me years ago, one Saturday evening while seated at Huruma Grounds in Eldoret. I had countless hard questions in my mind about life, because of many years of living in reproach, suffering, and lack, being despised, molested and stuck in the league of the less fortunate. I had a deep desire to break this yoke and change the trend, so that I could live fruitful life as I pursue my purpose. Instead, I found myself going round and round in Eldoret town from morning to evening meditating and asking myself dozens of questions. Why am I always a victim of circumstances? Occasionally walking from disaster to catastrophe, crawling from a trench into a pit, wading from stormy seas to shark attack. Whenever something good occurred two bad things would miraculously follow. I have been wondering, why bad things happen to good people and why sometimes life seems to be very brutal and unfair to others. It is through many inquisitive days and hours without getting answers, that I came to the conclusion that; “God is working behind the scenes in my favour.” This is the genesis of the title of this book. Since that time I have been recording my life’s experiences. By the grace of God, His invisible hand lifted and shifted me from a street boy to dining table with Kings. He mercifully lifted me from being the dullest pupil in class to a Pure Economics university graduate. I can’t believe it to date. He changed me from a stammerer to a motivational speaker, coach and instructor of thousands. He plucked me from a hawker selling stolen onions on the streets to owning group of companies. He elevated me from the level of handling coins to millions, and sure enough from grace to glory. This is a collection of thrills, episodes and incidents that will make you realize that God can change your situation in a mighty way that will perplex you. You could be a widow, single mother, disabled, having a chronic illness, taken years without getting a marriage partner or you have tried everything but it failed. You might be at the point of giving up. Just know that like the snake of bronze, God will lift up and restore you as a testimony to others going through similar situations. You will be God's 'FOR EXAMPLE' and Epistle. When they look at you they will be encouraged and healed. Whatever you are going through is not a surprise to God. You are work in progress and God is working at the background fixing your case and setting your stage I wrote this book to unfold this misery and will take you through scenes, events, case studies, thrilling and real life testimonies with virtues that will help you appreciate and understand the workings of God. The book will give you insights and a picture of how God works behind the scenes. To get the book, please click https://www.ambstevembugua.co.ke/books/behind-the-scenes-2/

BEHIND THE SCENES

Amb Steve Mbugua

INTRODUCING MY 'OVERCOMING ALL ODDS' BOOK Anyone who has ever become anything worth writing home about has had to handle fire and brimstone with naked hands, boldly face all obstacles and adversities with courage and determination to score handful of victories. One of the most horrible feelings is being unfit and looking bulky. Shedding dozen kilograms, lowering the cholesterol levels and reducing the BMI is serious work. You have to endure regular and disciplined exercise, embrace new lifestyles and moment of ridicule before you get that appealing body shape that is fit and admired by many. Just as we develop our physical muscles through overcoming opposition - such as lifting weights and regular exercise - we develop our character muscles by overcoming challenges and adversity. These odds are very instrumental in shaping our character and personality in pursuit of our destiny. Some of them leave scars, causes loss and paint a groom picture of a hopeless destiny but faced with a positive attitude they become a story of victory and a purpose full life. You shouldn't give up. Fight for yourself and who you are. You've got to go through the worst times in life to get the best. You’ve got to look at challenges with a victor’s mentality. Purpose that the adversity will not leave you bitter but better. The fire will not consume you but refine you to a pure and precious jewel. I have been a member for many years of a Committee known as the Nairobi Security group which comprises of a team of experts from Police, Fire Brigade, UN security Council, National Disaster Management Unit, National Disaster Operation Center, Ambulance companies among other safety and security agencies and when sharing with the experts who you might think are enjoying every bit of their living you realize that they all have a fair share of tribulations that they go through. This includes even the Governors, Cabinet Secretaries, Bishops and even the Presidents. Living in the State House or riding a personal jet doesn’t guarantee you immunity to pain and loss. Even the accomplished suffer setbacks sometimes. The more bitter the lessons, the greater the successes will be. Although the world is full of suffering, it is also full of overcomers. You have to Trace it! Face it! Overcome it! In my past writings more so in my Book Behind the Scenes, I have shared many case studies on how I had to overcome odds in life to later realize that there was a glorious outcome ahead. My life as a school dropout and street boy was a preparation moment for me to receive the spirit of humanity and service to mankind which today is a value that I live for. To be frustrated by my employers and supervisors was a catalyst for me to quit employment and establish the now Busara Investment Group which has created opportunities for many and impacted lives. Every single thing that has ever happened in your life is preparing you for a moment that is yet to come. Nothing just happens, be strong! Strive and

OVERCOMING ALL

Amb Steve Mbugua

INTRODUCING MY 'DARE NOT QUIT' BOOK If you do not fight for what you want now, you will fight against what you don’t want later. Everything you have ever wanted is on the other side of fear. To gain anything substantial in life you have to do something that requires you to go an extra mile. To win a marathon race you have to undergo thorough training, disciplined lifestyle and strategize. You have to change and set your mindset on achievement and wining. My early school life was punctuated by immense mediocrity. I was a damn dull short boy with a low self-esteem, to make matters worse I was also a stammerer; other kids would mock me whenever I opened my mouth to speak. My academic performance in class was wanting, I was always at the bottom of the class, and I severally quit school to be employed as a shamba boy (a gardener) but my mother always intervened forcedly to stop it. Severally she would punish me for not reporting to school even after I left home in the morning with other students to go to school. I would hide in the maize plantations from morning up to the time other pupils came back in the evening from school. My situation worsened when I joined secondary school, I could not even defeat one student in class. That was a farfetched dream. I was an academic dwarf. In 1999 as a form two student I decided to quit school to become a street boy roaming on the streets of Nakuru town. I went through a four year period of reckless lifestyle; I grew dreadlocks, abused drugs and got involved in criminal activities. However, deeper inside I knew that I had a great destiny and even envisioned a time when I would be blessed and become a pillar to many. I never gave up despite the fact that the environment was pushing me to destruction. In August 2013, I gave my life to Christ and in the following year I went back to school and joined the Anestar High School from form two. I dared not quit. It was a serious risk. Look at this, a very dull young man having been in the streets for four years, going back to school without school fees! That was a risk in itself. There was a reason to despise myself, there was fear of failure and the fear of unknown, but I mastered it, and through my high school life I worked smart and hard regardless of my weak academic status. My effort yielded fruits, I emerged the fourth best student in the final KCSE Exams in that year. I was determined to excel. So I joined the university and pursued a degree in Pure Economics. I made a deliberate choice not to quit but to pursue my dreams and fight for my dreams, I eventually became the person I envisaged. It doesn’t matter what stage you are in life right now. It doesn’t matter how young or old you are. At any point in time you can decide to change your life and go for your dreams and aspirations. Would it be taking a risk? Perhaps. Anytime we take a step into the unknown we are taking a risk. That’s why it’s called the unknown. So, what if you don’t like the unknown when you

DARE NOT TO QUIT

Amb Steve Mbugua

This manual will help you build a great ushering, security, protocol, sanctuary keepers, hospitality and catering team. Your ushers can make or break your worship service. The difference between a grumpy, distracted, and untrained usher compared to a cheerful, engaged, and “serve you with a smile” usher is huge and the conversion from weak to a strong team will be made easier using this manual. I’ve always loved the ushering team; it has always been one of my favorite ministries to lead. The usher’s role is so important but often undervalued, under trained, and less than organized. Your ushers are a tremendous force in setting the tone for worship and helping to prepare the people to hear and respond to the Word of God. This manual will equip your team to serve with the right attitude, passion, love, wisdom, understanding, skills, revelation and spirit of excellence.

THE ART OF EFFECTIVE CHURCH USHERING TRAINING MANUAL

Amb Steve Mbugua

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