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Enhancing FAO as a
Knowledge Organization –
 Example of Knowledge
      Share Fairs
Food and Agriculture Organization of the United
                 Nations (FAO)



                     •   FAO is a specialized
                         agency of the United
                         Nations with its own
                         independent governance

                     •   190+ Member Countries

                     •   HQs in Rome, Offices in
                         over 80 countries with
                         3600 staff.
Food and Agriculture Organization of the United
                 Nations (FAO)


                •   Collects, analyses, interprets and
                    disseminates information on
                    nutrition, food and agriculture

                •   Policy Advice

                •   Furnishes Technical
                    Assistance

                •   A Neutral Forum for International
                    Cooperation
Food and Agriculture Organization of the United
                 Nations (FAO)


                •   Normative vs Operational

                •   More of one means less of the
                    other

                •   What is the optimum balance?

                •   “FAO as a Knowledge Org”
                    strived to blend the two (2005)

                •   Now there are two Silos:
                    DDG(Knowledge), DDG(Ops)
Our new mandate....


Ensure that the world’s
knowledge of food and
agriculture is available to
those who need it when
they need it and in a
form which they can
access and use.
FAO’s Independent External Evaluation

              The Problem:
              •   FAO must become a more
                  flexible Organization
              •   FAO needs to break out of its
                  risk-averse culture, creating
                  greater efficiency and
                  effectiveness.
              •   FAO has talented staff, stifled
                  by the fragmented structures of
                  FAO and rigidly centralized
                  management systems.
FAO’s Independent External Evaluation

                Recommendations:

                •   Play a policy role in seeking to
                    balance interests between
                    knowledge generation and
                    availability, especially for the
                    least developed countries
                •   Facilitate knowledge sharing
                •   Develop a strategic vision
                    focused on development in
                    specific areas of knowledge
                    access
New steps to enhancing knowledge capture and sharing
within the organization and between FAO and its partners

                         • Thematic Knowledge Networks

                         • Best Practices

                         • AskFAO

                         • ShareFair

                         • Knowledge Strategy

                         • Collaborative Learning

                         • Knowledge Sharing ToolKit
First Knowledge “Share Fair” 20 – 22 January 2009

Organized by CGIAR, FAO, IFAD
and WFP

• demonstrate how knowledge
sharing improves effectiveness,
efficiency and impact.

• provide an opportunity to learn
from each other

• attended by over 1000+ staff
from the Rome-based agencies

•120 sessions with only 3 PPTs!
Process

• A call for proposals was sent out
to all staff of all Rome-based
agencies

• Received submissions (160)
were reviewed/evaluated and the
selected ones were grouped into
8 Knowledge Themes:
   • K for me
   • K stores
   • K for outreach
   • K for influence and advocacy
   • K for projects
   • K for rural communication
   • K for networks and communities
   • K for institutions and partnerships
Knowledge “Share Fair” 20 – 22 January 2009
Showcase competition of good
knowledge sharing practices

Face-2-face learning events
using techniques such as Peer
Assists, Most Significant
Change, AAR, etc.

Fun ways to share knowledge
such as Chat/Talk Shows,
World Café, Fish Bowl, etc.

Fun staged interactions that
engage participants (KM
"diagnosis", KM theater).
Knowledge “Share Fair” 20 – 22 January 2009
                  Hands on technology workshops
                  introducing tools such as Blogs,
                  Skype, Online Collaboration
                  Platforms, Wikis, etc.

                  Fun technology seminars such as
                  publishing a video on YouTube,
                  creating a podcast, Tagging,
                  Photo Sharing, etc.

                  Specific session on developing a
                  knowledge strategy.

                  Desire to have internal network of
                  Who’s Who to work with (K-Café)
Outcomes


•    The first Knowledge Share Fair was
     a “proof-of-concept” and led to
     further thematic and regional
     events.

•    Outcomes:
     • Internal Knowledge Sharing
        Portal
     • Virtual and Face-to-Face
        Trainings on KS tools/methods
     • Knowledge Sharing toolkit
     • Thematic, Regional and
        affiliated events
FAO Knowledge Café


      Internal Knowledge Sharing Portal

      • Who’s Who (Personal
        Information, Skills, Memberships
        in external collaborative tools)

      • Ask and Answer

      • Sharing in Action

      • Knowledge Sharing Tools and
        Methods

      • Upcoming Events
Virtual and Face-to-Face Trainings
          • Trainings on Knowledge Sharing
          Tools and Methods

          • participants work together in
          online/face-to-face collaborative
          workspaces and “learn while doing”.

          • allows participants the opportunity to
          learn together from geographically
          dispersed locations.

          • Some courses have a follow-up
          face-2-face event

          • Follow-up advise provided to Staff
Knowledge Sharing Toolkit - www.kstoolkit.org


                   FAO and the CGIAR are creating
                   and growing an online resource of
                   knowledge sharing tools and
                   methods.

                   Uses a wiki - continually updated.

                   Anyone can request to join and
                   contribute to the resources.

                   Tools and methods are framed in
                   the context of international
                   development.
Follow-up Events


     Regional Share Fairs

     • Share Fair AgKnowledge Africa
       at ILRI, Addis Abeba, Ethiopia
       18-21 October 2010

     • Foire aux Savoirs, Afrique de
       l'Ouest, EMIG, Niamey, Niger 15
       - 17 juin 2010

     • Share Fair Latin America and
       Caribbean at CIAT, Cali
       Colombia 25-27 May 2010
Follow-up Events


     Affiliated and Thematic Events

     • UNDG Inter-Agency Knowledge
       Fair, Vienna, Austria 28 - 30
       September 2010

     • 1st IAAH Consultation, Rome,
       Italy 22 - 24 June 2010

     • FAO Climate Change Days
       Rome 21-23 June 2010

     • ABDC-10, Guadalajara, Mexico
       1 - 4 March 2010
Generic Outcomes

1.Share and learn from each other’s good
practices

2.Experiment with tools and methodologies
for knowledge sharing.

3.Create linkages and networks for future
collaboration between the participating
organizations.

4.Develop ideas to support and enhance
knowledge sharing within and across the
participating organizations.
We are not yet finished, many challenges lay ahead...

                        Establish a collective vision of
                        knowledge management and what it
                        means for FAO.

                        Devise effective methods for
                        capturing, structuring, sharing tacit
                        knowledge.

                        Embed knowledge management in
                        FAO’s budgeting, programming and
                        human resources processes

                        Create a culture and infrastructure
                        which improves staff skills,
                        guarantees rewards and creates
                        motivation.
www.fao.org/knowledgeforum


   www.imarkgroup.org


                www.sharefair.net



                 www.kstoolkit.org

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Knowledge share fairs 09-27-10-21-46

  • 1. Enhancing FAO as a Knowledge Organization – Example of Knowledge Share Fairs
  • 2. Food and Agriculture Organization of the United Nations (FAO) • FAO is a specialized agency of the United Nations with its own independent governance • 190+ Member Countries • HQs in Rome, Offices in over 80 countries with 3600 staff.
  • 3. Food and Agriculture Organization of the United Nations (FAO) • Collects, analyses, interprets and disseminates information on nutrition, food and agriculture • Policy Advice • Furnishes Technical Assistance • A Neutral Forum for International Cooperation
  • 4. Food and Agriculture Organization of the United Nations (FAO) • Normative vs Operational • More of one means less of the other • What is the optimum balance? • “FAO as a Knowledge Org” strived to blend the two (2005) • Now there are two Silos: DDG(Knowledge), DDG(Ops)
  • 5. Our new mandate.... Ensure that the world’s knowledge of food and agriculture is available to those who need it when they need it and in a form which they can access and use.
  • 6. FAO’s Independent External Evaluation The Problem: • FAO must become a more flexible Organization • FAO needs to break out of its risk-averse culture, creating greater efficiency and effectiveness. • FAO has talented staff, stifled by the fragmented structures of FAO and rigidly centralized management systems.
  • 7. FAO’s Independent External Evaluation Recommendations: • Play a policy role in seeking to balance interests between knowledge generation and availability, especially for the least developed countries • Facilitate knowledge sharing • Develop a strategic vision focused on development in specific areas of knowledge access
  • 8. New steps to enhancing knowledge capture and sharing within the organization and between FAO and its partners • Thematic Knowledge Networks • Best Practices • AskFAO • ShareFair • Knowledge Strategy • Collaborative Learning • Knowledge Sharing ToolKit
  • 9. First Knowledge “Share Fair” 20 – 22 January 2009 Organized by CGIAR, FAO, IFAD and WFP • demonstrate how knowledge sharing improves effectiveness, efficiency and impact. • provide an opportunity to learn from each other • attended by over 1000+ staff from the Rome-based agencies •120 sessions with only 3 PPTs!
  • 10. Process • A call for proposals was sent out to all staff of all Rome-based agencies • Received submissions (160) were reviewed/evaluated and the selected ones were grouped into 8 Knowledge Themes: • K for me • K stores • K for outreach • K for influence and advocacy • K for projects • K for rural communication • K for networks and communities • K for institutions and partnerships
  • 11. Knowledge “Share Fair” 20 – 22 January 2009 Showcase competition of good knowledge sharing practices Face-2-face learning events using techniques such as Peer Assists, Most Significant Change, AAR, etc. Fun ways to share knowledge such as Chat/Talk Shows, World Café, Fish Bowl, etc. Fun staged interactions that engage participants (KM "diagnosis", KM theater).
  • 12. Knowledge “Share Fair” 20 – 22 January 2009 Hands on technology workshops introducing tools such as Blogs, Skype, Online Collaboration Platforms, Wikis, etc. Fun technology seminars such as publishing a video on YouTube, creating a podcast, Tagging, Photo Sharing, etc. Specific session on developing a knowledge strategy. Desire to have internal network of Who’s Who to work with (K-Café)
  • 13. Outcomes • The first Knowledge Share Fair was a “proof-of-concept” and led to further thematic and regional events. • Outcomes: • Internal Knowledge Sharing Portal • Virtual and Face-to-Face Trainings on KS tools/methods • Knowledge Sharing toolkit • Thematic, Regional and affiliated events
  • 14. FAO Knowledge Café Internal Knowledge Sharing Portal • Who’s Who (Personal Information, Skills, Memberships in external collaborative tools) • Ask and Answer • Sharing in Action • Knowledge Sharing Tools and Methods • Upcoming Events
  • 15. Virtual and Face-to-Face Trainings • Trainings on Knowledge Sharing Tools and Methods • participants work together in online/face-to-face collaborative workspaces and “learn while doing”. • allows participants the opportunity to learn together from geographically dispersed locations. • Some courses have a follow-up face-2-face event • Follow-up advise provided to Staff
  • 16. Knowledge Sharing Toolkit - www.kstoolkit.org FAO and the CGIAR are creating and growing an online resource of knowledge sharing tools and methods. Uses a wiki - continually updated. Anyone can request to join and contribute to the resources. Tools and methods are framed in the context of international development.
  • 17. Follow-up Events Regional Share Fairs • Share Fair AgKnowledge Africa at ILRI, Addis Abeba, Ethiopia 18-21 October 2010 • Foire aux Savoirs, Afrique de l'Ouest, EMIG, Niamey, Niger 15 - 17 juin 2010 • Share Fair Latin America and Caribbean at CIAT, Cali Colombia 25-27 May 2010
  • 18. Follow-up Events Affiliated and Thematic Events • UNDG Inter-Agency Knowledge Fair, Vienna, Austria 28 - 30 September 2010 • 1st IAAH Consultation, Rome, Italy 22 - 24 June 2010 • FAO Climate Change Days Rome 21-23 June 2010 • ABDC-10, Guadalajara, Mexico 1 - 4 March 2010
  • 19. Generic Outcomes 1.Share and learn from each other’s good practices 2.Experiment with tools and methodologies for knowledge sharing. 3.Create linkages and networks for future collaboration between the participating organizations. 4.Develop ideas to support and enhance knowledge sharing within and across the participating organizations.
  • 20. We are not yet finished, many challenges lay ahead... Establish a collective vision of knowledge management and what it means for FAO. Devise effective methods for capturing, structuring, sharing tacit knowledge. Embed knowledge management in FAO’s budgeting, programming and human resources processes Create a culture and infrastructure which improves staff skills, guarantees rewards and creates motivation.
  • 21. www.fao.org/knowledgeforum www.imarkgroup.org www.sharefair.net www.kstoolkit.org

Hinweis der Redaktion

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