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The	
  6	
  Keys	
  to	
  a	
  Successful	
  
Agency	
  Website
For	
  a	
  copy	
  of	
  this	
  presenta:on,	
  visit	
  www.expand2web.com/progressive
• Introduce	
  topic	
  –	
  I	
  think	
  we	
  have	
  some	
  ac:onable	
  :ps	
  for	
  you	
  today	
  whether	
  you	
  already	
  have	
  a	
  successful	
  
agency	
  website,	
  or	
  if	
  you	
  don’t	
  have	
  a	
  website	
  yet.	
  	
  This	
  is	
  so	
  important,	
  because	
  –	
  apart	
  from	
  referrals	
  –	
  for	
  
most	
  agencies,	
  the	
  majority	
  of	
  prospects	
  today	
  find	
  agents	
  online	
  first.	
  	
  You	
  never	
  get	
  a	
  second	
  chance	
  to	
  
make	
  a	
  first	
  impression.
• Set	
  expecta:ons	
  on	
  length	
  of	
  webinar	
  –	
  30	
  minutes	
  content,	
  then	
  Q&A
• Explain	
  how	
  to	
  ask	
  ques:ons	
  [we	
  will	
  try	
  to	
  hold	
  them	
  un:l	
  the	
  end]
• One	
  last	
  housekeeping	
  note,	
  	
  if	
  you’d	
  like	
  a	
  copy	
  of	
  today’s	
  presenta:on,	
  you	
  can	
  download	
  it	
  at
• www.expand2web.com/progressive
www.expand2web.com/progressive
New	
  web	
  site	
  package	
  now	
  
available	
  for	
  Progressive	
  agents
Our	
  partner	
  in	
  presen:ng	
  today’s	
  web	
  site	
  is	
  Don	
  Campbell	
  of	
  E2W.	
  	
  
Before	
  I	
  introduce	
  Don,	
  I’m	
  excited	
  to	
  announce	
  that	
  we’ve	
  just	
  put	
  together	
  a	
  new	
  agency	
  web	
  site	
  package	
  
with	
  Expand2Web.	
  Full	
  details	
  are	
  at	
  the	
  web	
  site	
  address	
  on	
  the	
  screen	
  (READ).	
  We’ll	
  touch	
  on	
  key	
  benefits	
  of	
  
the	
  package	
  at	
  the	
  conclusion	
  of	
  this	
  webinar,	
  in	
  case	
  any	
  of	
  you	
  are	
  interested.
Don Campbell
President,	
  Expand2Web
Tools	
  and	
  Training	
  to	
  Get	
  Your	
  Business	
  Online
And	
  with	
  that	
  I’d	
  like	
  to	
  introduce	
  Don	
  Campbell.	
  	
  Don	
  is	
  a	
  widely	
  respected	
  search	
  engine	
  marketer	
  and	
  the	
  
founder	
  and	
  CEO	
  and	
  E2W.	
  He	
  is	
  also	
  a	
  contributor	
  to	
  the	
  annual	
  Local	
  Search	
  Ranking	
  Factors	
  report	
  and	
  
publisher	
  of	
  the	
  award-­‐winning	
  Expand2Web	
  Blog	
  that	
  reaches	
  over	
  50,000	
  business	
  owners	
  per	
  month.	
  
Don’s	
  company	
  E2W	
  provides	
  tools	
  and	
  training	
  to	
  help	
  businesses	
  succeed	
  online,	
  focusing	
  on	
  simple-­‐to-­‐use	
  
and	
  simple-­‐to-­‐update	
  web	
  sites,	
  local	
  search	
  engine	
  op:miza:on,	
  and	
  social	
  media.	
  	
  
Don,	
  with	
  that,	
  it’s	
  my	
  pleasure	
  to	
  turn	
  it	
  over	
  to	
  you.	
  	
  Thanks	
  for	
  sharing	
  your	
  :me	
  with	
  us	
  today.
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Tools and Training To Get Your Business Online
• Trusted by leading companies
• Included with leading hosting
providers
• Powering 000’s of websites!
http://www.expand2web.com/progressive
Creator of SmallBiz WordPress Theme
Included by hosting providers
000’s of websites
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Define Success
Tools and Training To Get Your Business Online
What does success look like for an
Agency Website?
Q:
http://www.expand2web.com/progressive
Ask Yourself This Key Question...
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
What’sYour GOAL?
What Is My Goal?
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Phone Call
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Phone Call
Quote Request
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Phone Call
Quote Request
Customer Support
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Your Website As the Hub
of your presence online
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Tools and Training To Get Your Business Online
~20M users
~ 70% of U.S.
#2 searched site#1 searched site
Online Reviews
Email Marketing
Your Website + Blog
http://www.expand2web.com/progressive
Your website as the “hub” of your online presence
Why is this important? So that you can control the conversation...
6 Keys to Website Success
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
1. Simple Design and Navigation
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
You Only Have 3-5 Seconds!
2. Make It Personal
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Put your picture on it
About Page
Use actual photos (not stock)
direct vs local agent, people who buy from an agent want to deal with a person..
3. Ask for Action
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Education as a goal (to build credibility)
Phone Call
Quote Request (discuss length of form)
Show long quote request forms, mention completion rate
3. Ask for Action
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Education as a goal (to build credibility)
Phone Call
Quote Request (discuss length of form)
Show long quote request forms, mention completion rate
3. Ask for Action
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Education as a goal (to build credibility)
Phone Call
Quote Request (discuss length of form)
Show long quote request forms, mention completion rate
4. Unique Content
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
4. Unique Content
Tools and Training To Get Your Business Online
* Businesses that increase their blogging from 3-5 times per month
to 6-8 times per month nearly double their online leads.
* Companies that blog between 10-15 times per month get five
times more traffic than companies that donʼt blog.
http://www.expand2web.com/progressive
4. Unique Content
Tools and Training To Get Your Business Online
Demo
http://www.expand2web.com/progressive
Fully describe each product you offer
Full page for each location
Provide ideas for what unique content might mean in an insurance agency context
Blog
Content Ideas:
Tools and Training To Get Your Business Online
Home Insurance:
• Do I need to video my home and belongings?
Life Insurance:
•When would I need a term policy?
Auto Insurance:
• Do I need to buy insurance when I rent a car?
• How do I insure my teen driver?
Any question your potential customers might have
http://www.expand2web.com/progressive
Fully describe each product you offer
Full page for each location
Provide ideas for what unique content might mean in an insurance agency context
Blog
5. Go Mobile
Tools and Training To Get Your Business Online
“Next year, more people will use
mobile devices than PCs to get
online.”
- Gartner Research
http://www.expand2web.com/progressive
5. Go Mobile
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Mobile stats
Discuss Mobile Specific
Discuss Responsive
Show
Access you site on a mobile device - what do you see?
5. Go Mobile
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Mobile stats
Discuss Mobile Specific
Discuss Responsive
Show
Access you site on a mobile device - what do you see?
5. Go Mobile
Tools and Training To Get Your Business Online
Access your site on a mobile
device - what do you see?
http://www.expand2web.com/progressive
6. Measure
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
It’s easy to measure the results of your website, how many people
come to it each day, what keywords do they use to find it, where
are they coming from... Google provides a free tool for this. Once
you have a baseline, you can measure the effects of your
marketing and tell what is making a difference. Aaron will talk
more about this in the next presentation...
Demo
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Make sure to cover:
Put Your Visitor First!!
CTA - Request a Quote Form
Business Name and Address on Every Page
Map & Directions Page
Reviews/Testimonials
Linking Between Pages
Mobile
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
http://www.expand2web.com/progressive
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
Personal (is your picture on it?)
http://www.expand2web.com/progressive
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
Personal (is your picture on it?)
Clear Call-To-Action
http://www.expand2web.com/progressive
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
Personal (is your picture on it?)
Clear Call-To-Action
Unique Content - answer your customer’s questions
http://www.expand2web.com/progressive
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
Personal (is your picture on it?)
Clear Call-To-Action
Unique Content - answer your customer’s questions
Mobile-enabled
http://www.expand2web.com/progressive
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
Personal (is your picture on it?)
Clear Call-To-Action
Unique Content - answer your customer’s questions
Mobile-enabled
Google Analytics
http://www.expand2web.com/progressive
Checklist
Tools and Training To Get Your Business Online
Simple Design and Navigation
Personal (is your picture on it?)
Clear Call-To-Action
Unique Content - answer your customer’s questions
Mobile-enabled
Google Analytics
Reviews / Testimonials
http://www.expand2web.com/progressive
Agent Package
Tools and Training To Get Your Business Online
www.expand2web.com/progressive
http://www.expand2web.com/progressive
if your agency website doesn’t do a lot of these things, we have an answer for
you. Progressive has worked with us to provide a great solution
high level
how it works
Pricing (no co-op)
URL (checklist is here too)
Questions?
Tools and Training To Get Your Business Online
http://www.expand2web.com/progressive
Thank You!
Don Campbell
President, Expand2Web
Thomas Hasch
Development and Support Lead,
Expand2Web
Tools and Training To Get Your Business Online
Expand2Web Expert Consultants
Eileen Lonergan
Account Executive and Digital
Marketing Specialist, Expand2Web
http://www.expand2web.com/progressive

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  • 1. The  6  Keys  to  a  Successful   Agency  Website For  a  copy  of  this  presenta:on,  visit  www.expand2web.com/progressive • Introduce  topic  –  I  think  we  have  some  ac:onable  :ps  for  you  today  whether  you  already  have  a  successful   agency  website,  or  if  you  don’t  have  a  website  yet.    This  is  so  important,  because  –  apart  from  referrals  –  for   most  agencies,  the  majority  of  prospects  today  find  agents  online  first.    You  never  get  a  second  chance  to   make  a  first  impression. • Set  expecta:ons  on  length  of  webinar  –  30  minutes  content,  then  Q&A • Explain  how  to  ask  ques:ons  [we  will  try  to  hold  them  un:l  the  end] • One  last  housekeeping  note,    if  you’d  like  a  copy  of  today’s  presenta:on,  you  can  download  it  at • www.expand2web.com/progressive
  • 2. www.expand2web.com/progressive New  web  site  package  now   available  for  Progressive  agents Our  partner  in  presen:ng  today’s  web  site  is  Don  Campbell  of  E2W.     Before  I  introduce  Don,  I’m  excited  to  announce  that  we’ve  just  put  together  a  new  agency  web  site  package   with  Expand2Web.  Full  details  are  at  the  web  site  address  on  the  screen  (READ).  We’ll  touch  on  key  benefits  of   the  package  at  the  conclusion  of  this  webinar,  in  case  any  of  you  are  interested.
  • 3. Don Campbell President,  Expand2Web Tools  and  Training  to  Get  Your  Business  Online And  with  that  I’d  like  to  introduce  Don  Campbell.    Don  is  a  widely  respected  search  engine  marketer  and  the   founder  and  CEO  and  E2W.  He  is  also  a  contributor  to  the  annual  Local  Search  Ranking  Factors  report  and   publisher  of  the  award-­‐winning  Expand2Web  Blog  that  reaches  over  50,000  business  owners  per  month.   Don’s  company  E2W  provides  tools  and  training  to  help  businesses  succeed  online,  focusing  on  simple-­‐to-­‐use   and  simple-­‐to-­‐update  web  sites,  local  search  engine  op:miza:on,  and  social  media.     Don,  with  that,  it’s  my  pleasure  to  turn  it  over  to  you.    Thanks  for  sharing  your  :me  with  us  today.
  • 4. Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 5. Tools and Training To Get Your Business Online • Trusted by leading companies • Included with leading hosting providers • Powering 000’s of websites! http://www.expand2web.com/progressive Creator of SmallBiz WordPress Theme Included by hosting providers 000’s of websites
  • 6. Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 7. Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 8. Define Success Tools and Training To Get Your Business Online What does success look like for an Agency Website? Q: http://www.expand2web.com/progressive
  • 9. Ask Yourself This Key Question... Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 10. What’sYour GOAL? What Is My Goal? Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 11. Phone Call Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
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  • 15. Tools and Training To Get Your Business Online ~20M users ~ 70% of U.S. #2 searched site#1 searched site Online Reviews Email Marketing Your Website + Blog http://www.expand2web.com/progressive Your website as the “hub” of your online presence Why is this important? So that you can control the conversation...
  • 16. 6 Keys to Website Success Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 17. 1. Simple Design and Navigation Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 18. You Only Have 3-5 Seconds!
  • 19. 2. Make It Personal Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Put your picture on it About Page Use actual photos (not stock) direct vs local agent, people who buy from an agent want to deal with a person..
  • 20. 3. Ask for Action Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Education as a goal (to build credibility) Phone Call Quote Request (discuss length of form) Show long quote request forms, mention completion rate
  • 21. 3. Ask for Action Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Education as a goal (to build credibility) Phone Call Quote Request (discuss length of form) Show long quote request forms, mention completion rate
  • 22. 3. Ask for Action Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Education as a goal (to build credibility) Phone Call Quote Request (discuss length of form) Show long quote request forms, mention completion rate
  • 23. 4. Unique Content Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 24. 4. Unique Content Tools and Training To Get Your Business Online * Businesses that increase their blogging from 3-5 times per month to 6-8 times per month nearly double their online leads. * Companies that blog between 10-15 times per month get five times more traffic than companies that donʼt blog. http://www.expand2web.com/progressive
  • 25. 4. Unique Content Tools and Training To Get Your Business Online Demo http://www.expand2web.com/progressive Fully describe each product you offer Full page for each location Provide ideas for what unique content might mean in an insurance agency context Blog
  • 26. Content Ideas: Tools and Training To Get Your Business Online Home Insurance: • Do I need to video my home and belongings? Life Insurance: •When would I need a term policy? Auto Insurance: • Do I need to buy insurance when I rent a car? • How do I insure my teen driver? Any question your potential customers might have http://www.expand2web.com/progressive Fully describe each product you offer Full page for each location Provide ideas for what unique content might mean in an insurance agency context Blog
  • 27. 5. Go Mobile Tools and Training To Get Your Business Online “Next year, more people will use mobile devices than PCs to get online.” - Gartner Research http://www.expand2web.com/progressive
  • 28. 5. Go Mobile Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Mobile stats Discuss Mobile Specific Discuss Responsive Show Access you site on a mobile device - what do you see?
  • 29. 5. Go Mobile Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Mobile stats Discuss Mobile Specific Discuss Responsive Show Access you site on a mobile device - what do you see?
  • 30. 5. Go Mobile Tools and Training To Get Your Business Online Access your site on a mobile device - what do you see? http://www.expand2web.com/progressive
  • 31. 6. Measure Tools and Training To Get Your Business Online http://www.expand2web.com/progressive It’s easy to measure the results of your website, how many people come to it each day, what keywords do they use to find it, where are they coming from... Google provides a free tool for this. Once you have a baseline, you can measure the effects of your marketing and tell what is making a difference. Aaron will talk more about this in the next presentation...
  • 32. Demo Tools and Training To Get Your Business Online http://www.expand2web.com/progressive Make sure to cover: Put Your Visitor First!! CTA - Request a Quote Form Business Name and Address on Every Page Map & Directions Page Reviews/Testimonials Linking Between Pages Mobile
  • 33. Checklist Tools and Training To Get Your Business Online Simple Design and Navigation http://www.expand2web.com/progressive
  • 34. Checklist Tools and Training To Get Your Business Online Simple Design and Navigation Personal (is your picture on it?) http://www.expand2web.com/progressive
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  • 36. Checklist Tools and Training To Get Your Business Online Simple Design and Navigation Personal (is your picture on it?) Clear Call-To-Action Unique Content - answer your customer’s questions http://www.expand2web.com/progressive
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  • 38. Checklist Tools and Training To Get Your Business Online Simple Design and Navigation Personal (is your picture on it?) Clear Call-To-Action Unique Content - answer your customer’s questions Mobile-enabled Google Analytics http://www.expand2web.com/progressive
  • 39. Checklist Tools and Training To Get Your Business Online Simple Design and Navigation Personal (is your picture on it?) Clear Call-To-Action Unique Content - answer your customer’s questions Mobile-enabled Google Analytics Reviews / Testimonials http://www.expand2web.com/progressive
  • 40. Agent Package Tools and Training To Get Your Business Online www.expand2web.com/progressive http://www.expand2web.com/progressive if your agency website doesn’t do a lot of these things, we have an answer for you. Progressive has worked with us to provide a great solution high level how it works Pricing (no co-op) URL (checklist is here too)
  • 41. Questions? Tools and Training To Get Your Business Online http://www.expand2web.com/progressive
  • 42. Thank You! Don Campbell President, Expand2Web Thomas Hasch Development and Support Lead, Expand2Web Tools and Training To Get Your Business Online Expand2Web Expert Consultants Eileen Lonergan Account Executive and Digital Marketing Specialist, Expand2Web http://www.expand2web.com/progressive