1. Stephanie L Wilson
8444 Churchill Court
Evansville, IN 47725
(812) 774-5168
Stephanieboyer1@hotmail.com
Qualifications:
 12 years of customer service / sales experience
 2 years of supervisory experience
 2 years of administrative experience
 3 years of executive recruiting experience
 Software: Microsoft Word, Excel, Outlook and PowerPoint, internet, QuickBooks, and various homegrown
information tracking systems.
Experience:
Customer Service / Sales:
 Managed with $2MM in revenue and responsible for the top 10 accounts (15% of accounts)
 Interfaced with 7 Regional Sales Managers in the daily maintenance and growth of their territories.
 Monitored production schedules to determine shipment dates, expedited order as needed
 Prepared quotations for customers and prospects and qualifying new leads; developing promotions for
Distribution network.
 Created a monitoring and tracking system for pricing and sample follow-up.
 Increased focus on Distribution resulted in nearly a 30% increase in sales - 4 million dollars annually. Direct
account sales increased in by 10% as a result of efforts.
 Liaison between customers, purchasing, Sales Representatives, scheduling and manufacturing.
o Averaged $400M + of newbusiness for custominjection, compression molded closures, and containers.
o Generated 30% growth in sales for recycled resin.
Supervisory:
 Trained, directed and led a team of 5 support staff
 Implemented an employee recognition program, measurably improving staff morale
 Developed and coached staff to meet high levels of service and meet department standards and goals.
 Handled the most complex customer complaints and inquiries.
Administrative:
 Scheduled and coordinated installation and service with customers and technicians
 Maintained and distributed schedule for technicians.
 Reviewed and processed completed work orders to for billing.
 Maintained work-in-progress and billing records daily.
 Prepared reports, filing, and typing as directed.
 Handled quote preparation, processed work orders, timesheets and distribution of Inspection reports.
Employment History:
03/2015 – 04/2016 Administrative / Clerical Armor Fire Protection Henderson,
KY
11/2014 – 02/2015 Customer Service Garland Vision Evansville, IN
09/2013 – 10/2014 Customer Service / Sales Ellington Fine Cabinetry Evansville, IN
02/2008 – 06/2012 Customer Service/ Sales Enviroplas Evansville, IN
07/2005 – 01/2008 Executive Recruiter Management Recruiter Newburgh, IN
Education:
Environmental Design courses towards Associate Degree Ivy Tech University Evansville, IN
BS Business Administration / Marketing University of So. Indiana Evansville, IN