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Building cross-functional 
Scrum-Teams 
or 
How Electricians, Mechanics, and 
(Embedded) Software Engineers 
Stephanie Gasche 
went T-shaped
Who am I? 
Stephanie Gasche 
⟩ Management Consultant at Boris Gloger Consulting 
⟩ studied English, History and International Business 
Management in the UK and France 
⟩ assists Agile Organisations and Scrum-Team 
members during the change 
⟩ founded her own start-up www.fleissigebiene.com 
in 2013 
⟩ blogs about Agility at 
http://borisgloger.com/author/stephanie-gasche/
Welcome to the 
Medical Technology Sector 
The Company 
⟩ German SME 
⟩ specialised in 
laboratory automation 
⟩ recent take-over by 
large pharmaceutical 
company
Welcome to the 
Medical Technology Sector 
The Product 
⟩ highly innovative 
⟩ hardware product 
⟩ started in 2011
Welcome to the 
Medical Technology Sector 
The People 
⟩ ca. 35 people involved 
incl. several consulting 
and body-leasing 
companies 
⟩ spread across 3 
locations in Germany 
and Switzerland
Welcome to the 
Medical Technology Sector 
The Process 
⟩ working with Scrum 
since early 2013 
⟩ 3-week sprints 
⟩ embedded in 
traditional product 
development process 
⟩ highly regulated 
environment
Why use Scrum to build Hardware? 
What the top management wants... 
⟩ improved communication 
⟩ shorter feedback cycles 
⟩ transparency of product status 
⟩ transparency of problems 
⟩ clear roles and responsibilities 
⟩ focus on delivery 
⟩ know-how transfer through teamwork
Using Scrum to build Hardware 
How is it different? 
⟩ longer feedback cycles 
⟩ keep suppliers close 
⟩ ...and procurement even closer 
⟩ rapid prototyping 
⟩ think in results, not product increments
Today‘s Fairy Tale 
How to turn disciplinary teams into 
interdisciplinary teams in 3 steps? 
... And back again. 
Learning from my mistakes...
Cross-Functionality 
What is it? Why would you want it? 
⟩ team of generalising specialists 
⟩ fosters explicit know-how transfer 
⟩ work on different layers at the same time to 
enable iterative delivery 
⟩ easier integration 
⟩ optimisation of whole product 
⟩ less coordination, fewer queues at hand-overs
Once upon a time...
Feasibility ! 
⟩ topped expected outcome 
⟩ first major milestone reached 
⟩ 24h Party with 150+ people
Hello Feasibility 
⟩ different product backlogs full of ad-hoc stories 
⟩ every team working on different parts 
⟩ large dependencies between disciplines 
(visualisation in Scrum Arena) 
⟩ high fluctuation, little know-how transfer 
⟩ inefficient Scrum Day 
⟩ one main location 
⟩ Major speed decrease within 1 week 
⟩ team members actively urging for cross-functionality!
„Let‘s do it properly“
Sprint #1 on the Journey to 
Cross-Functionality 
“The Creative Sprint“
Creative Sprint 
Why? What? 
⟩ fun and something different 
⟩ perhaps make new discoveries 
⟩ official cut between development process steps 
⟩ Product Owners find time to write backlog 
⟩ first informal feeling for cross-functionality 
⟩ constellations working together for the first time 
⟩ How To: selection of ideas " Sprint Plannings 
" Daily Scrum " delivery
Sprint #2 on the Journey to 
Cross-Functionality 
“Chaos“
BILD TEAMKONSTELLATION
Chaos 
Why? What? 
⟩ constraint: only two teams (10+ people each) 
⟩ home location for team members 
⟩ Product Owner Team: Daily Scrum, product 
backlog blockers (shared product backlog), CPO 
and CSM 
⟩ ScrumMaster Team: Daily Scrum, CSM 
⟩ How To: shared backlog " team division in 
Sprint Planning 1
Sprint #3 on the Journey to 
Cross-Functionality 
“Taking A Step Back“
BILD TEAMKONSTELLATION
Taking A Step Back 
Why? What? 
⟩ three teams 
⟩ 2x interdisciplinary 
⟩ 1x software 
⟩ two locations 
⟩ Quarterly Milestones as short-term goals 
⟩ changing of roles 
⟩ SoS for Firmware & Software and Electronics 
⟩ one Product Owner & ScrumMaster Team 
⟩ active team building
Fotocollage einfügen
Learning for the Future
Taking A Closer Look 
Small attempts in smaller settings 
⟩ 100 % Product Owner and ScrumMaster a must 
⟩ each discipline must have at least one sparring 
partner of same discipline 
⟩ varied Backlog Groomings 
⟩ create awareness of tractor factor 
⟩ be firm about prioritisation of stories & tasks 
⟩ feature-driven, cross-functional backlog 
⟩ ask questions & be honest 
⟩ play the Market of Skills game
And Now? 
Yes, but no. We still have a long way to go... 
⟩ build a feature-driven product backlog 
⟩ create a shared product vision 
⟩ show benefits of t-shape 
⟩ roles are work in progress 
⟩ support & schooling for Product Owners 
⟩ find ScrumMasters 
⟩ establish a strategy for scaling the teams 
⟩ use my team as ambassador for interdisciplinarity 
⟩ go fully cross-functional
Lessons Learned 
Cross-Functionality in Hardware 
⟩ communication & alignment (get 
everyone on board) 
⟩ cross-functionality is a shared 
goal to work towards 
⟩ take one step after another (don‘t 
try everything at once) 
⟩ keep the team small 
⟩ limit the locations 
⟩ be actively aware of each step 
⟩ cross-functionality follows 
feature-driven product backlog 
⟩ work with a pilot team
Building cross-functional 
Scrum-Teams 
or 
How Electricians, Mechanics, and 
(Embedded) Software Engineers 
Stephanie Gasche 
went T-shaped

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Building Cross-Functional Scrum-Teams in a Hardware Project

  • 1. Building cross-functional Scrum-Teams or How Electricians, Mechanics, and (Embedded) Software Engineers Stephanie Gasche went T-shaped
  • 2. Who am I? Stephanie Gasche ⟩ Management Consultant at Boris Gloger Consulting ⟩ studied English, History and International Business Management in the UK and France ⟩ assists Agile Organisations and Scrum-Team members during the change ⟩ founded her own start-up www.fleissigebiene.com in 2013 ⟩ blogs about Agility at http://borisgloger.com/author/stephanie-gasche/
  • 3. Welcome to the Medical Technology Sector The Company ⟩ German SME ⟩ specialised in laboratory automation ⟩ recent take-over by large pharmaceutical company
  • 4. Welcome to the Medical Technology Sector The Product ⟩ highly innovative ⟩ hardware product ⟩ started in 2011
  • 5. Welcome to the Medical Technology Sector The People ⟩ ca. 35 people involved incl. several consulting and body-leasing companies ⟩ spread across 3 locations in Germany and Switzerland
  • 6. Welcome to the Medical Technology Sector The Process ⟩ working with Scrum since early 2013 ⟩ 3-week sprints ⟩ embedded in traditional product development process ⟩ highly regulated environment
  • 7. Why use Scrum to build Hardware? What the top management wants... ⟩ improved communication ⟩ shorter feedback cycles ⟩ transparency of product status ⟩ transparency of problems ⟩ clear roles and responsibilities ⟩ focus on delivery ⟩ know-how transfer through teamwork
  • 8. Using Scrum to build Hardware How is it different? ⟩ longer feedback cycles ⟩ keep suppliers close ⟩ ...and procurement even closer ⟩ rapid prototyping ⟩ think in results, not product increments
  • 9. Today‘s Fairy Tale How to turn disciplinary teams into interdisciplinary teams in 3 steps? ... And back again. Learning from my mistakes...
  • 10. Cross-Functionality What is it? Why would you want it? ⟩ team of generalising specialists ⟩ fosters explicit know-how transfer ⟩ work on different layers at the same time to enable iterative delivery ⟩ easier integration ⟩ optimisation of whole product ⟩ less coordination, fewer queues at hand-overs
  • 11. Once upon a time...
  • 12.
  • 13.
  • 14. Feasibility ! ⟩ topped expected outcome ⟩ first major milestone reached ⟩ 24h Party with 150+ people
  • 15. Hello Feasibility ⟩ different product backlogs full of ad-hoc stories ⟩ every team working on different parts ⟩ large dependencies between disciplines (visualisation in Scrum Arena) ⟩ high fluctuation, little know-how transfer ⟩ inefficient Scrum Day ⟩ one main location ⟩ Major speed decrease within 1 week ⟩ team members actively urging for cross-functionality!
  • 16. „Let‘s do it properly“
  • 17. Sprint #1 on the Journey to Cross-Functionality “The Creative Sprint“
  • 18.
  • 19. Creative Sprint Why? What? ⟩ fun and something different ⟩ perhaps make new discoveries ⟩ official cut between development process steps ⟩ Product Owners find time to write backlog ⟩ first informal feeling for cross-functionality ⟩ constellations working together for the first time ⟩ How To: selection of ideas " Sprint Plannings " Daily Scrum " delivery
  • 20. Sprint #2 on the Journey to Cross-Functionality “Chaos“
  • 22. Chaos Why? What? ⟩ constraint: only two teams (10+ people each) ⟩ home location for team members ⟩ Product Owner Team: Daily Scrum, product backlog blockers (shared product backlog), CPO and CSM ⟩ ScrumMaster Team: Daily Scrum, CSM ⟩ How To: shared backlog " team division in Sprint Planning 1
  • 23. Sprint #3 on the Journey to Cross-Functionality “Taking A Step Back“
  • 25. Taking A Step Back Why? What? ⟩ three teams ⟩ 2x interdisciplinary ⟩ 1x software ⟩ two locations ⟩ Quarterly Milestones as short-term goals ⟩ changing of roles ⟩ SoS for Firmware & Software and Electronics ⟩ one Product Owner & ScrumMaster Team ⟩ active team building
  • 28. Taking A Closer Look Small attempts in smaller settings ⟩ 100 % Product Owner and ScrumMaster a must ⟩ each discipline must have at least one sparring partner of same discipline ⟩ varied Backlog Groomings ⟩ create awareness of tractor factor ⟩ be firm about prioritisation of stories & tasks ⟩ feature-driven, cross-functional backlog ⟩ ask questions & be honest ⟩ play the Market of Skills game
  • 29. And Now? Yes, but no. We still have a long way to go... ⟩ build a feature-driven product backlog ⟩ create a shared product vision ⟩ show benefits of t-shape ⟩ roles are work in progress ⟩ support & schooling for Product Owners ⟩ find ScrumMasters ⟩ establish a strategy for scaling the teams ⟩ use my team as ambassador for interdisciplinarity ⟩ go fully cross-functional
  • 30. Lessons Learned Cross-Functionality in Hardware ⟩ communication & alignment (get everyone on board) ⟩ cross-functionality is a shared goal to work towards ⟩ take one step after another (don‘t try everything at once) ⟩ keep the team small ⟩ limit the locations ⟩ be actively aware of each step ⟩ cross-functionality follows feature-driven product backlog ⟩ work with a pilot team
  • 31. Building cross-functional Scrum-Teams or How Electricians, Mechanics, and (Embedded) Software Engineers Stephanie Gasche went T-shaped