Presentation at Helsana in Zurich, 06 Februar 2012, on Processes, People, Politics, Projects and Places for innovation projects in big cooperations.

1. PEOP L E
R
POL I T I C S
C
PRO J E C T S
S
P LAC E S
Stephan Engl
twitter: @stengl

2. PEOP L E
R
POL I T I C S
C
PRO J E C T S
S
P LAC E S

3. Questions Data Knowledge Ideas Solutions
Research Analysis Synthesis Prototyping

4. Analysis Synthesis
Research Prototyping

5. Analysis Synthesis
Research Prototyping

6. Look Beyond the Research Question

9. Experiment with Data-Gathering Methods

14. Analysis Synthesis
Research Prototyping

16. Brain Dump your Assumptions

18. Analysis Synthesis
Research Prototyping

19. Prepare your Data

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23. Make your Data Physical

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28. Perform Pattern Recognition

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31. Theme B
Theme A
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Theme C
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Theme D
Statement Observation Theme E
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34. Theme B
Theme A
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Theme C
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Theme D
Statement Observation Theme E
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35. Structure your Data and Reduce Complexity

36. Variable x Variable y
Theme A
Theme B
Observation Statement Theme E Theme D
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39. inform order install use
Theme A Theme D Theme B Theme E
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Theme C
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41. use
Variable x Variable y
Theme E Theme C
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43. Snythesize Findings and Identify Opportunities

44. inform order install use
Theme A Theme D Theme B Theme E
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Theme C
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45. Theme What is it?
Theme C
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Why is it …? Finding
Statement Observation
How … ? Opportunity

47. inform order install use
Theme A What? Theme D Theme B What? Theme E What?
Why? What? Statement hy?
W
Why?
How? Why? How?
How?
How?
Observation Statement
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Why? Why?
How? How?
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Theme C What?
Statement y?
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49. Embrace Anomalies

50. Theme B
Theme A
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Theme C
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Statement Observation Theme E
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52. Ideate Strategies and Solutions

53. inform order install use
Theme A What? Theme D Theme B What? Theme E What?
Why? What? Statement hy?
W
Why?
How? Why? How?
How?
How?
Observation Statement
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What? Statement
Observation What? Statement Observation
Why? Why?
How? How?
Statement Statement
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Theme C What?
Statement y?
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Observation
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55. How can we
What?
Why?
enable our
customers to
Ideation
How? touch and try
hardware? Questions
Strategy Provide an Create a
environment service Strategies
Solution 1 Solution 2 Retail: Admin: Admin: Web:
Build Shops Allocate Send Trial Advertise
Shop Space Hardware Service
Solutions
Solution 3 Solution 4 Marketing: Parnter: Partner:
Plan Events Work with Negotiate
Vendors Distribution

56. Raw Data
Structured Data
Findings and
Opportunities
Strategies and
Solutions

57. Combine Solutions

63. Choose Solutions for Prototyping

64. Human Business
Technology
Prototype
Prototype
Prototype

66. Analysis Synthesis
future
Research Prototyping

67. Iterate Quick and Dirty

72. Analysis Synthesis
Research Prototyping

73. Analysis Synthesis
Research Prototyping

74. Analysis Synthesis
Research Prototyping

75. Analysis Synthesis
Research Prototyping

76. Analysis Synthesis
Research Prototyping

77. Experience
Hands-On-Doing
Stories
Video
Pictures
Conversation
Email
Text
Buy-In-Pyramid

78. PEOPLE
R
POL I T I C S
C
PRO J E C T S
S
P LAC E S

79. Work in Teams

83. Work in Solitude

85. Adopt an “Always On” Mindset

90. Challenge your Comfort Zone

93. Coach your Colleagues

98. Hire for Cultural Fit Not (Only) for Skills

100. Empower People

101. Time Space Team Permission Budget

102. P EOP L E
R
POL I T I CS
C
PRO J E C T S
S
P LAC E S

103. Position Yourself Beyond Hierarchy

104. Chinese Restaurant
McDonalds Approach
Approach

105. Lobby for Support

106. Top-Down
Bottom-Up

107. P EOP L E
R
POL I T I C S
C
PROJ ECTS
S
P LAC E S

108. Scale from Small to Strategy

109. lighthouse projects
incubation projects
pioneer projects

110. P EOP L E
R
POL I T I C S
C
PRO J E C T S
S
PLACES

111. Use and Abuse What You Have Got

113. bed-room war-room

114. Create Breakout Rooms

116. Create a Platform for Your Mission

120. Enhance Places so That People WANT to Work There

124. Recommended Books

125. Stephan Engl
twitter: @stengl
www.stephanengl.com
mail@stephanengl.com