Evolution of Social Media
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The document discusses the evolution of social media and its impact on consumer shows and marketing. It outlines the basic steps of engaging with social media, including identifying where customers are online and setting up accounts. While social media was initially introduced in 2006-2007, its execution became key in 2010. The document also provides examples of how social media has impacted sales and marketing reach for various organizations. Finally, it discusses the need for show managers to leverage social media to generate event buzz and enhance networking.
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Evolution of Social Media
- 1. The Evolution of Social Media Consumer Shows &Innovation
- 3. Show systems & event IT architectureShow manager- Implement SM for Tarsus events Launched Social Media Playbook Speak and write on SM best practices Clients including IBM, Dell, Gartner,National Association of Broadcasters,Society of Petroleum Engineersand Hanley Wood
- 5. Agenda What is all the hype on SM? Can SM recruit customers? How will SM change traditional face-to-face marketing? How do you leverage SM tools? Case Studies Strategies & Tactics
- 6. What is Social Media? Communities Conversations Connections Content All Online
- 11. What does Social Media mean to Consumer Shows? A new form of Marketing Reaching audience + exhibitors + press + speakers + experts = found in online communities Low cost approach to awareness & visibility
- 12. Social Media in Plain English
- 13. If Facebook were a country, it would be the 3rd largest countryin the world⌠Should you be asking⌠What island are your customers on?
- 14. 4 Essential Resources Platform: Facebook, LinkedIn & Twitter Blogs Video Inbound Marketing
- 15. Evolution 2010 is the year of Execution 2008 - 2009 intro of SM 2006 - 2007 = social networking 2005 = matchmaking 2002 - 2004 = rise of virtual events & RFID Virtual events would replace tradeshows⌠2001 = .com bust
- 16. Where the Hell is Matt?
- 17. Examples on SM impacting sales & marketing reach National Association of Broadcasters BlogWorld Hanley Wood MTO Summit Walt Disney
- 18. Hype & truth on SM Paying a lot of money for SM doesnât give any clear advantages It isnât free Consultants donât offer comprehensive plans Suppliers launch partial solutions
- 19. Show Management Needs Generate event buzz Drive online commerce Supplement current marketing efforts Conduct research Provide online event connectivity Manage reputation Recruit attendees Grow community Enhance networking Increase brand awareness Recruit exhibitors Create value for exhibitors
- 20. Four Pillars of Social Media Playbook Build Infrastructure and Online Presence Grow An Online Community Leverage Community to Achieve Goals Monitor Performance Toward Goals
- 21. Design a social media Strategy Playbook Social Media Playbook
- 22. Download this presentation onwww.SlideShare.net Stephen Nold The Evolution of Social Media for Consumer Shows
- 24. Stephen Nold stephen@advontech.com512.310.0628Austin, Texas LinkedIn: /stephennold Twitter: @stepnold Blog: www.tsnn.com www.meetingtechonline.com
Hinweis der Redaktion
- At the end of this presentation, you will have from me some compelling reasons why your organization would want to consider using these tools, a foundation explanation of the tools, some examples on how it has been used successfully and the ability to understand what all the buzz is about. If you still decide that social media is not right for your organization, you will make that decision out of sound reasoning â not ignorance.
- Our research provided a crystal clear picture of what event-organizing customers wanted to achieve with social media. They want to:Recruit new attendeesGrow and develop an online communityEstablish or enhance social networking inside their communityIncrease their brand awareness and visibilityImprove exhibitor recruitmentCreate value opportunities for exhibitorsGenerate event buzzParticipate in online community commerce (create an online sales funnel)Initiate new media strategies (meaning, supplement current marketing efforts for cheaper, more effective online options)Conduct research (event co-creation, organization perception study, product and service development, etc.)Provide social media connectivity at their eventsManage their reputationto support these 12 objectives, weâve built what weâre calling âThe Playbookâ which is a step-by-step guide to instructing our clients on what exactly to do to achieve these goals, using the social media network and community we helped them build. Itâs a book of recipes; and itâs a living document that weâll continue to add to as trends, technology, and objectives change over time. (Following different online resources â Mashable, Brogan, etc. â and learning new ways in how people are using these tools and determining how those techniques can be adapted to our industry and to support the goals of our clients.)In here, we build out a number of âplaysâ for each objective that an organization can execute to move that particular needle. It includes concrete instructions as well as sidebar âbest practiceâ approaches to different situations so that you get a blend of both âstyleâ and âsteps.â
- SocialMpact is built on 4 pillars, which really help define the deliverables of SocialMpact and what a customer gets when engaging with Experient for social media services.I: getting establishedAn org needs some basic plumbing before they can truly participate in social media. This first stage of work is focused on helping establish a basic infrastructure â which includes not just setting up the primary tools like blogs and social media accounts, but also thinking through resources, content generation, strategy, and orchestrating the support processes that connect it all together. Thereâs a little bit of blueprinting here, as well as construction, to get the structure off the ground.II: finding their people and growing their communityWhen the basic social media network is built, we need to populate it. Where are your members and attendees congregating online? What communities should you be plugged into? How can you attract people into your own online community? What can we teach you about connecting your communityâs members to each other and encourage participation around different content or topics? And, how might your organization create an online experience for itâs community?These are questions we plan to work through to help build a strong and active online community around your brand and on your social media network.I & II are common consulting elements; and some customers may already have some levels of accomplishment at these stages. III & IV: differentiating for Experient and ties social media to client objectivesIII: The first two pillars are fundamental for any organizationâs social media effort and are necessary first steps to getting launched, for anyone; and you may have some level of accomplishment at this stage already. But, Experient is an event and tradeshow company and our clients are tradeshow organizers. So, in order to add value we decided we needed to help customers leverage these tools to benefit their events and their type of organization.This is where we start to leverage inbound marketing techniques for sales-related goals, but also provide instruction for how to achieve non-sales related goals. Itâs in this stage that weâre helping customer achieve a number of their strategic business objectives using social media.