1. Curriculum Vitae Stefan van Rensburg
PERSONAL
DETAILS
Surname Van Rensburg
First Names Stephanus (“Stefan”)
Nationality South African
Languages English, Afrikaans
Marital Status
Dependants
Married
Two
CONTACT
DETAILS
Telephone Numbers (Home) +27-12-807-0712
(Cell) +27-82-336-0054
(Work) +27-11-840-3443
Residential Address 562 Opstal street
Die Wilgers
Pretoria
0041
South Africa
Email Address Stefan.vanRensburg@Tigerbrands.com
CAREER
OBJECTIVE
To establish myself in a dynamic environment where my extensive Oracle skills and
experience (18 years) can be fully utilised
EDUCATION
1986 – 1990 Matric
1991 - 1993 North West University (Potchefstroom)
B Comm (Business and Commerce)
1996 University of Pretoria
Certificate in Tax
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2. Curriculum Vitae Stefan van Rensburg
ADDITIONAL
TRAINING
Oracle Courses • Manufacturing Bootcamp for Consultants (UK)
• Introduction to SQL and PL/SQL (ZA)
• Oracle Application Installation and Maintenance
(ZA)
• Oracle iProcurement (Belgium)
• Oracle Sales Training for CRM3i (ZA)
• Oracle Application Server Administration (ZA)
• Financial Functional Foundation 11i (ZA)
• Oracle Workflow (UK)
• Troubleshooting Order Management (UK)
• R11i – Applied Technology (ZA)
• Oracle OA Framework (France)
• Oracle Enterprise Manager 10G Grid Control
Other Courses • Business Presentation Skills – The People Business
• Developing Mind Power Through Creative Thinking
– The People Business
• Targeted Selection – Human Capital Corporation
• Management Development Programme – The
People Business
• Unix Operating System – IO Systems
• Speed Reading and Mind Mapping – The People
Business
• Time & Priority Management – Dynamic Growth
Training
• Diploma in Computerised Accounting – Coopers &
Lybrand
• Emotional Intelligence in the Workplace – EQ
Proficient
• Prince2 Foundation - SmartPM
Computer Skills • MS Office (Excel, PowerPoint, Word)
• Sound knowledge of Oracle eBusiness Suite
• MS Windows2000/NT
• Unix
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3. Curriculum Vitae Stefan van Rensburg
CAREER
PROGRESSION
2009-Current
2005-2009
2004-2005
2002-2004
1999-2002
1998-1999
1997 – 1998
1996 – 1997
1995-1996
Tiger Brands Ltd
As
Applications Manager
Tiger Brands Ltd
As
Sr. Business Analyst
Oracle Corporation - Consulting
As
Applications Consultant
Oracle Corporation – Support Services
As
Team Leader – Applications
Oracle Corporation – Support Services
As
Technical Analyst - Applications
Oracle Corporation - Consulting
As
MFG Consultant (Software)
DDS Management Control Systems
As
Software Systems Consultant
Mitco Tools
As
Accountant
System Administrator
Distributed Data Systems
As
Manufacturing Consultant (Software)
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4. Curriculum Vitae Stefan van Rensburg
Work Experience
Applications Manager – Tiger Brands
Duties:
• Perform Management tasks
• Overall responsible for uptime of the Tiger Production Instance (SA)
o 2200 Users
o 16 Operating units
o 2 Ledgers
• Overall responsible for uptime of the Tiger Production Instance
(Cameroon – French language pack)
o 130 Users
o 2 Operating units
o 1 Ledgers
• Manage the requirements for all the cloned instances (4)
• Application Architect to ensure the Oracle system can fulfil the business
requirements
• Manage Oracle resourcesteam (15 direct reports)
• Ensuring synergy between Analysts
• Managing service desk calls to ensure best possible service to the
Business, assigning of unassigned calls to appropriate analysts
• Create and distribute open call report daily to the responsible team
• Create management reports to Executives
• Responsible for all scheduled jobs on the production system
• Responsible for approving all changes to the Production instance
• Very hands on approach in assisting/resolving calls
• Very good overall knowledge of all Oracle modules being used in
Tigerbrands – 18 Years Oracle experience
• Created Knowledge Centre (continues improvement) published via UPK.
• Regular Site Visits
• Conduct Training Workshops
• Perform Workflow Administration duties
• Schedule and monitor workflow background process
• Maintain workflow tables to manageable sizes
• Monitor and retry stuck or error workflows
• Troubleshooting and supporting workflow transactions as identified by
Business Analysts
• Past Completed Activitiesprojects
• Twice part of the team, which performed the hardware upgrade of the
Oracle System, it included analysis of various hardware vendor platforms
• Performed the role of Solutions architect for the upgrade project
(11.5.10.2 to R12.1.3)
• Project Manager for Davita implementation on Oracle (new operating unit)
• Part of project team (Solutions Architect role) for:
 Albany Bakeries onto Oracle (Financials only - new operating unit)
 Enterprise Foods onto Oracle (new operating unit)
 Snacks, Treats and Beverages onto Oracle (new operating unit)
 HRMS (Cloud), Payroll and Time and Labour – current project.
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5. Curriculum Vitae Stefan van Rensburg
• Governance Activities
• Responsible for SOD reporting – developed in-house scripting to monitor
and report on SOD’s. Currently investigating the procurement of
Software to enable real time monitoring
• Config Snapshot administrator – monitoring and reporting on eBS
configurations
• Responsible for all audit (E&Y and KPMG) extracts and reporting queries.
• Created various alerts to enable the monitoring of privileged staff updates
(transactions and config)
• Enabled auditing and reporting of all Master Data tables
• Ensure Tiger Brands conforms to audit standards and requirements.
Sr. Business Analyst – Tiger Brands
Duties:
• Perform System administration tasks
• Responsible for Creation and maintaining Oracle Users (active users +-
1,000)
• Create and maintain Menus
• Create Responsibilities to conform to audit requirements in terms of
segregation of duties (SOD)
• Administer scheduling of jobs in eBusiness Suite (+- 250 Scheduled Jobs)
• Table maintenance on RDBMS – purging strategy for optimal
performance
• Administer concurrent managers & jobs
• Ensure Tiger Brands conforms to audit standards and requirements
• Performance monitoring and reporting
• Create Alerts to monitor system and processes
• Responsible for DBA function (managing DBA’s) - regarding performance
and resource planning
• Perform Workflow Administration duties
• Schedule workflow background process
• Maintain workflow tables to manageable sizes
• Monitor and retry stuck or error workflows
• Troubleshooting and supporting workflow transactions
• General support in all Financial modules
• Team leader for Purchasing module (senior Business Analyst)
• Team leader for Payables module (senior Business Analyst)
• Support Order Management, Inventory & General Ledger
• Responsible for Item Master (creation of new items)
• Responsible for General Ledger Code Combinations (Creation)
• General desktop support – Installing jinitiator, clear jcache, settings to
connect to Discoverer, Assign reports in Discoverer to users
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6. Curriculum Vitae Stefan van Rensburg
Business Analyst - Oracle Consulting Services
Duties:
• Part of MTN Claims Project (Technical resource)
• Responsible for customizing Trade Management workflow process to fit the
Customer requirements – created a customized workflow flow and package
• Responsible for data loads on pricing module for go-live
• Part of Project Gold at Tiger Brands (Functional resource/Business Analyst)
• Responsible for PO module (Setup & Support)
• Support on other financial modules (OM, AP, INV)
• On-site assistance at depots when go-live (10.7 to 11i)
Team Leader – Oracle Support Services
Duties:
• Virtual Team Leader position (EMEA, Region 1)
• Managing 8 international support analysts
• Workload balancing
• Setting duty roster, etc
• Mentorship
• Appointed as Mentor for 2 new analysts
• Presented at workshops - South African Oracle User Group 2003 (Sun City)
• Presented at workshops - Apps Road show 2004 (Durban, Cape Town & Jhb)
• Supporting Core MFG Products
• INV, BOM, WIP, iProcurement, Purchasing, Costing, Order Management.
• Responsible for internal Vision system 11.5.9 (Install & patching on Win2K)
• Member of leadership circle in support division
Team Leader position (ZA Team)
• Managing 6 support analysts
• Approving of leave, etc
• Setting duty roster
• Mentorship
• Assigned to a major customer as a Project Problem Owner
• Worked closely with customer
• Daily conference calls
• Established action plan for Technical Assistance Request (SR)
resolution
• Architect of Success Award for outstanding achievement in delivery of
professional services to the clients of Oracle South Africa (2000)
• Architect of Success Award for outstanding achievement in delivery of
professional services to the clients of Oracle South Africa (2002)
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7. Curriculum Vitae Stefan van Rensburg
SKILLS
BASE
Applications Manager (Tiger Brands (Ltd) Pty)
Duties:
• Measurable valued added enhancements of existing business processes
• Satisfied external (Tigerbrands customers) and internal users
• Automation and enhancements of business requirements
• Project delivery within agreed scope, timeframe and budget
• Achieved technical and design specifications
• Effective utilisation of Oracle in the Tiger Group for the allocated module
• Clear performance standards
• Diverse knowledge of applications
Personal Competencies
• Excellent communication skills
• Excellent analytical and problem solving skills
• Excellent planning and organising skills
• Excellent people management skills
• Excellent leadership skills
• Knowledge of relevant ERP system and ERP development tools (relating to
the allocated module)
• Knowledge of integration and other Oracle modules
• Ability to work well within a team
• Ability to keep abreast of application and system development tools and skills
Sr. Business Analyst (Tiger Brands (Ltd) Pty)
Duties:
• Measurable valued added enhancements of existing business processes
• Satisfied external (Tiger Brands customers) and internal users
• Automation and enhancements of strategic business requirements
• Project delivery within agreed scope, timeframe and budget.
• Achieved technical and design specifications
• Effective utilisation of Oracle in the Tiger Group for the allocated module
• Clear performance standards
• Diverse knowledge of applications
Personal Competencies
• Excellent communication skills
• Excellent analytical and problem solving skills
• Excellent planning and organising skills
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8. Curriculum Vitae Stefan van Rensburg
• Excellent people management skills
• Knowledge of relevant ERP system and ERP development tools (relating to
the allocated module)
• Knowledge of integration and other Oracle modules
• Ability to work well within a team
• Ability to keep abreast of application and system development tools and skills
SENIOR APPLICATIONS CONSULTANT (Oracle Consulting)
Duties:
• Contributing to project planning and management as required
• Balancing meeting the clients demands with protecting Oracle commercial
interests
• Implementing Oracle products and services in line with an agreed
proposal
• Representing Oracle professionally on client site
• Working alongside Partner and other third party organisations as required
• Resolving or escalating client issues
• Developing and maintaining an up to date knowledge of relevant Oracle
products and services
• Sharing knowledge and best practice within the practice and across lines
of business
• Acting as an expert in the specialist practice area
Personal Competencies
• Creativity
• Credibility
• Flexibility
• Personal Drive
• Problem Solving
• Planning and organising
TEAM LEADER (Oracle Support Services)
Technical interface to customers and partners for resolution of questions and issues
related to the installation, maintenance and use of Oracle products via voice and
electronic means.
Duties:
• Understands and follows policies, procedures and business practices
• Provides support to customers
• Handles moderately complex questions and issues independently
• Performs additional on-site and proactive support service tasks
• Maintains a high level of customer satisfaction
• Effectively communicates status, solutions and/or workarounds to
customers
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9. Curriculum Vitae Stefan van Rensburg
• Reports bugs, documentation errors and enhancement requests to
development
Additional tasks:
• Consulting activities
• Write technical bulletins
• Presentations at seminars
• Maintain and administer test systems and/or production machines used in
the Response Centre
• Ensure Service Requests ownership and ensure that less experienced
analysts work with more experienced ones
• Manage backlog and prioritize open Service Requests
• Balance workload (large backlog/personal queues cause employee
dissatisfaction)
• Check on the methodology of solving Service Requests - don't give analyst
the answer, but the method
• Coach less experienced analyst (mini training sessions)
• Identify where too much time is spent - inefficient process/system
• Do quality checks of Service Requests contents
• Responsible for escalations to management
• Deal with customer complaints and crisis, before escalating to Support
Manager
• Time and resource management, i.e. ensure sufficient availability of
resources (manpower) to cater for peaks and downturns, during breaks,
etc.
Professional knowledge and skills:
• Ability to learn quickly
• Good written and verbal communication skills
• Good analytical skills
• High working standards
• Able to manage time and work flow to meet service levels
• Handles stressful situations effectively
• Ability to work independently
• Understands and follows policies, procedures and business practices
• Good teamwork skills
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10. Curriculum Vitae Stefan van Rensburg
Insights Discovery Person
Profiling – 29-Jan-2016
Overview
These statements provide a broad understanding of Stefan’s work style. Use this section to
gain a better understanding of his approaches to his activities, relationships and decisions.
Personal Style
Stefan has a gift for seeing the important facts of a situation. His strength is his ability to act
Correctly and to stay with projects until they are complete. He typically does not take
constructive criticism and disagreement personally. He welcomes tough, accurate,
unrelenting critiques as helpful in achieving the highest levels of performance and
objectivity. He is a “no-nonsense” person who is not often attracted by the strange, exotic or
unfamiliar. Able to routinely perform his duties, the dedication he brings to his work can
often be overlooked because of his low profile.
His strength is his ability to gather technical information, which gives him potential as an
Excellent researcher. He can be relied on to double check everything in a quiet, thorough
and methodical manner. Stefan gains great pleasure from improving upon existing
techniques with the objective of maximising efficiency and cost effectiveness. He is
persevering, with a singleness of purpose that he devotes to long term achievement of the
mind. He is an ideal academic who continually seeks knowledge for its own sake. Whatever
he is doing he will accomplish with orderliness and reliability.
Interacting with Others
Stefan is competent at extracting information by asking relevant, non-threatening questions.
If he is given time to organise his thoughts by a sympathetic and understanding chairperson,
he can state his views with clarity and to everyone's benefit.
By remaining open-minded to untested or unconventional solutions, he would develop
greater tolerance for differences and end up being more effective. Stefan likes to organise
facts and information rather than people or situations and he is cautious in developing his
interpersonal relationships. Stefan is gentle, sympathetic, tactful and supportive of friends
and colleagues.
Stefan is a private, reserved person who does not share his thoughts with his colleagues
unless absolutely essential. With his original mind, fine insight and vision, Stefan is seen as
an independent and natural thinker.
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11. Curriculum Vitae Stefan van Rensburg
Decision Making
Stefan's decisions tend to be made only after he has gathered sufficient supporting data. He
has an ability to note what is needed in a situation and act accordingly. He is uncomfortable
moving beyond his own experience until he fully understands the problem. He seeks to
review and assimilate the facts without being pressured to make a rapid decision. Stefan's
many accomplishments are achieved mainly through determination and perseverance in
reaching or exceeding his high standards. He always tries to decide as much as possible
through logical, analytical and highly organised thinking.
Interests
Leisure Activities
• Fly-Fishing (trout)
• Mountain biking
• Theatre
Sporting Activities
• Enjoy watching sport – rugby, cricket, motor sport
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12. Curriculum Vitae Stefan van Rensburg
REFERENCES
CONTACT PERSON
Peter Walsh (Chief Applications Officer – Tiger
Brands)
BUSINESS PHONE # +27 11 840 3414
CELLPHONE # +27 83 600 0548
CONTACT PERSON
Frans Cronje (Chief Information Officer –
Adcock)
BUSINESS PHONE # +27 11 635 0502
CELLPHONE # +27 83 309 8020
CONTACT PERSON Eddie Frost (Oracle Support Manager - SA)
BUSINESS PHONE # +27 11 319 4000
CELLPHONE # +27 83 630 5295
CONTACT PERSON
Christian Elsner (Oracle Support Manager -
Germany)
BUSINESS PHONE # +49 89 1430 1785
CELLPHONE # +49 17 7594 0621
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