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Electronic Records
   Management
 The transition from paper to
       electronic media
Information is Becoming
More Electronic
Most records are digitally born in various
forms, some with associated metadata

This presents new challenges for storage,
filing, and retrieval

Policies, infrastructure, and business
processes were designed for a paper world

New laws and policies must be written to
adapt to the changing environment
What are electronic records?

Data bases/data sets   Spreadsheets
E-mail                 Text messages
Digital images         CDs
Web sites              Jump drives
Audio recordings       Hardware
Work station files     Software
Metadata is data about data
Information about who created a document,
when, who changed it, and when, etc.

It is a record of events about particular files

Metadata is useful in identifying a particular
file’s properties when searching for specific
information

Accurate metadata is critical to electronic
records management.
Government Records Access
and Management Act
  Electronic or paper: the same rules apply
  Determine a record by content


Record
“ …. a book, letter, document, paper, map, plan, photograph, film,
   card, tape recording, electronic data, or other documentary
   material regardless of physical form or characteristics: that
   is prepared, owned, received, or retained by a governmental
   entity or political subdivision.”
                               UCA 63G-2-103(22)(a)
Government Records Access
and Management Act

  Categorize records into record series

Record series
“ …. a group of records that may be treated as
  a unit for purposes of designation,
  description, management and disposition.”
                     UCA 63G-2-103(23)
Government Records Access
and Management Act

 Government records are the property of the
 state

 It is unlawful to destroy or damage records in
 contravention to an approved retention
 schedule


 Records must be retained according to an
 approved retention schedule.
Government Records Access
and Management Act

Record copy
“ …. The officially designated copy of a
  record that will be maintained according
  to an approved retention schedule.


      The record copy may be
      maintained in any format.
How long will it last?



                         Compact discs
                         have a life
Paper or microfilm       expectancy of
will last 500 to 1,000   5 to 10 years.
years.
Technology is Changing

  5 ½” – 3 ½” discs - cd’s - jump drives
  Analogue is becoming obsolete
  Permanent retention will require
  reformatting
Digital Image Converter
Purchased by 14 counties in the state
Enables local offices to save files on state
server for conversion to microfilm
Archives captures the files and creates
microfilm
Microfilm is kept at Perpetual Storage in Little
Cottonwood Canyon
Archives has capacity to convert microfilm into
digital
Technology will become available to all
Digital Image Converter




                          Purchased by
                          14 Utah Counties
                          in 2008
E-mail is correspondence

  Classification & retention depend on content
  Non-business: not a record
  Transitory: until administrative need ends
  Policies and procedures: permanent
Records Management Software

 Should provide for retention and destruction
 of selected files
 Should have classification capability
 Should be able to remove private and
 protected elements
Digitization Advantages
    Easy to disseminate
    Easy to copy
    Convenient
    High Density storage
    Easy to retrieve
    Multiple users
Digitization Disadvantages

    Dependence on hardware
    Can be expensive
    Technological obsolescence
    Complicated disposition
    Metadata requirements
    Staff training required
Individual workstation files

  Organize in folders for easy access
  Temporary drafts are not records
  Delete regularly when retention is met
  Print important files
What is the solution?

Standardize processes and rules

 Implement electronic records management
   programs
Find technical solutions

Awareness, education, coordination
Records Management Committee
 Committee should include:
   Agency records officer
   IT personnel
   Members of each department or section


 Meet regularly to establish policies and
 address records management issues

 Work things out one piece at a time
Web sites

  Agencies are required to allow some
  transactions to be conducted electronically
  (UCA 46-4-503)
  Archives to maintain public meeting web
  site (UCA 52-4-202(3)(a)(i)(B))
Thank you --- any questions?

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Electronic Records Training

  • 1. Electronic Records Management The transition from paper to electronic media
  • 2. Information is Becoming More Electronic Most records are digitally born in various forms, some with associated metadata This presents new challenges for storage, filing, and retrieval Policies, infrastructure, and business processes were designed for a paper world New laws and policies must be written to adapt to the changing environment
  • 3. What are electronic records? Data bases/data sets Spreadsheets E-mail Text messages Digital images CDs Web sites Jump drives Audio recordings Hardware Work station files Software
  • 4. Metadata is data about data Information about who created a document, when, who changed it, and when, etc. It is a record of events about particular files Metadata is useful in identifying a particular file’s properties when searching for specific information Accurate metadata is critical to electronic records management.
  • 5. Government Records Access and Management Act Electronic or paper: the same rules apply Determine a record by content Record “ …. a book, letter, document, paper, map, plan, photograph, film, card, tape recording, electronic data, or other documentary material regardless of physical form or characteristics: that is prepared, owned, received, or retained by a governmental entity or political subdivision.” UCA 63G-2-103(22)(a)
  • 6. Government Records Access and Management Act Categorize records into record series Record series “ …. a group of records that may be treated as a unit for purposes of designation, description, management and disposition.” UCA 63G-2-103(23)
  • 7. Government Records Access and Management Act Government records are the property of the state It is unlawful to destroy or damage records in contravention to an approved retention schedule Records must be retained according to an approved retention schedule.
  • 8. Government Records Access and Management Act Record copy “ …. The officially designated copy of a record that will be maintained according to an approved retention schedule. The record copy may be maintained in any format.
  • 9. How long will it last? Compact discs have a life Paper or microfilm expectancy of will last 500 to 1,000 5 to 10 years. years.
  • 10. Technology is Changing 5 ½” – 3 ½” discs - cd’s - jump drives Analogue is becoming obsolete Permanent retention will require reformatting
  • 11. Digital Image Converter Purchased by 14 counties in the state Enables local offices to save files on state server for conversion to microfilm Archives captures the files and creates microfilm Microfilm is kept at Perpetual Storage in Little Cottonwood Canyon Archives has capacity to convert microfilm into digital Technology will become available to all
  • 12. Digital Image Converter Purchased by 14 Utah Counties in 2008
  • 13. E-mail is correspondence Classification & retention depend on content Non-business: not a record Transitory: until administrative need ends Policies and procedures: permanent
  • 14. Records Management Software Should provide for retention and destruction of selected files Should have classification capability Should be able to remove private and protected elements
  • 15. Digitization Advantages Easy to disseminate Easy to copy Convenient High Density storage Easy to retrieve Multiple users
  • 16. Digitization Disadvantages Dependence on hardware Can be expensive Technological obsolescence Complicated disposition Metadata requirements Staff training required
  • 17. Individual workstation files Organize in folders for easy access Temporary drafts are not records Delete regularly when retention is met Print important files
  • 18. What is the solution? Standardize processes and rules Implement electronic records management programs Find technical solutions Awareness, education, coordination
  • 19. Records Management Committee Committee should include: Agency records officer IT personnel Members of each department or section Meet regularly to establish policies and address records management issues Work things out one piece at a time
  • 20. Web sites Agencies are required to allow some transactions to be conducted electronically (UCA 46-4-503) Archives to maintain public meeting web site (UCA 52-4-202(3)(a)(i)(B))
  • 21. Thank you --- any questions?