1. STARR ASTGIK SHISHIKYAN
633 Alexander Street, Apt. 1, Glendale, California 91203
Tel.: 818-913-6665 Email: starrs77@gmail.com
OBJECTIVE:
To work in an organization which will enable me to apply my strong organizational skills, educational
background, mental health skills and experience to it.
EDUCATION:
Ashford University, Online, February 2010, MA, Organizational Management; Concentration: Global
Management
California State University, Fresno, January 2008, BA, Psychology
Los Angeles City College, June 2003, AA, Liberal Arts
Glendale Career College, July 1996, Legal Secretary Diploma, Honor Roll Student
EMPLOYMENT HISTORY:
5/14 – Present Volunteer Services Manager, Everlasting Hospice, Inc. Van Nuys, CA
• Responsibilities include planning, coordinating and managing of all volunteer programs
• Provide direct supervision, scheduling and evaluation of volunteers and recruit volunteers to support the
administrative, clinical and outreach needs of the organization
• Coordinate support and education meetings and provide emotional support and problem-solving skills to
volunteers and placement situations.
• Assure that volunteer documentation meets the requirements for accuracy and timeliness; and that
documentation reflects continuity of care and level of care, billing requirements, patient/caregiver needs, and
confidentiality.
8/07 – 4/14 Adjunct Instructor/Noncredit Scheduler, LACC, Los Angeles, CA
• Facilitated seminars/orientations to the Cooperative Education students regarding obtaining internships with
partners working in collaboration with the college and conducted outreach and recruitment with the WorkSource
centers and TOPS-Pro related workshops
• Provided assistance to students in areas such as educational
and career goal development, job search skills, job placement and other services provided by the assigned
program
• Worked with the Vocational Health Bridge Program in Summer 2010 and managed the I-Train Application
submission for the CNA curriculum and worked with the faculty and staff necessary on submitting the
documentation to the South Bay WIB for the training to be commercially available to the public; and coordinated
the Summer Youth Employment program in Summer 2010 for MCS Rehab for EDD
• Handled the scheduling of classes and offers of employment contracts for Adjunct Faculty
• Attended various meetings, job fairs and recruiting events to provide students or potential students with
information regarding occupational training, education programs, and program policies, procedures and
requirements
• Communicated effectively with individuals from various ethnic and socio-economic backgrounds and different
levels of academic achievement and established and maintained effective relationships with administrators,
employees, students and representatives of other educational institutions, agencies and the public
8/00 – 7/04 MIS Coordinator/Office Manager, ACCS/Compass House, Los Angeles, CA

2. STARR ASTGIK SHISHIKYAN
633 Alexander Street, Apt. 1, Glendale, California 91203
Tel.: 818-913-6665 Email: starrs77@gmail.com
• Was responsible for the MIS (Management Information Systems) entries for residents
• Managed the opening and closing of client’s charts and for completing the quarterly and annual reports (Denied,
approved, pending, etc.)
• Generated the monthly Petty Cash Report and the Monthly House Census report and maintained the Master
Census Log with resident’s information
• Evaluated clients financial status to determine Share of Cost as well as Annual Liability, using the Uniform Method
of Determining Ability to Pay (UMDAP) and verified Medi-Cal eligibility in accordance with Los Angeles County
guidelines
• Billed for Medi-Cal & Medicare and confirmed that Medical/Medicare crossover billing was correct and also billed t
and entered all prescription orders for the Psychiatrist; and facilitated with the Pharmacy to ensure that the
residents medications were delivered; and maintained current medication records
• Maintained all office machines and purchased office supplies and DMH forms and handled all incoming
correspondence; was also accountable for all Caminar entries; and technical support for Caminar to all staff
members