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      IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING STEAM CLEANER. USE ONLY AS DIRECTED.
USER’S GUIDE                   USER’S GUIDE




THANK YOU                                                                          NOTES:
Congratulations on your choice of the H2O MOP X5™, a new more compact and
lighter steam cleaner with a detachable hand-held steamer.

The H2O MOP X5™ is a new way of cleaning that is effective and far more
hygienic than conventional methods. The H2O MOP X5™ achieves a high degree
of hygiene and increases cleansing power by converting water to steam using a
microfiber floor cloth to enhance absorbency. When contact is made with floor
surfaces, dirt and grime can be eliminated in a matter of seconds. Since the H2O
MOP X5™ uses the active power of steam without the use of detergents or soap,
it is environmentally friendly.

Regular steam cleaning also helps destroy dust mites, some types of bacteria,
fungus and mildew.
USER’S GUIDE                                                                                                                 USER’S GUIDE




                    ONE YEAR LIMITED WARRANTY                                                                               CONTENTS
Thank you for your purchase of the amazing H20 Mop X5™. With this warranty, the H20 Mop X5™ is warranted, to
the original owner, for one (1) year from the date of purchase against defects in material and workmanship under            IMPORTANT SAFEGUARDS ........................................................... 3 - 5
normal use and service.
                                                                                                                            KEY FEATURES ............................................................................. 6
Should your H20 Mop X5™ prove defective within one (1) year from date of purchase, do not return your unit to the
point of purchase. Please call Thane Direct’s Customer Care Team at 1-877-771-7017. Thane Direct will issue a Return
Merchandise Authorization ( RMA) number to the purchaser to process the return of the unit. Please package your
                                                                                                                            ACCESSORIES .............................................................................. 7
H20 Mop X5™ carefully to avoid damage in transit. Under this warranty, Thane Direct, will repair or replace any parts
found to be defective. This warranty is effective only if the product is purchased and operated in Canada. This warranty    HOW TO ASSEMBLE THE H2O MOP X5™ UNIT .......................... 8 - 10
extends only to personal use and does not extend to any product that has been used for which it is not intended. There
are no warranties other than that expressly set forth herein. This warranty is not transferable. After the expiration of    HOW TO USE THE H2O MOP X5™ UNIT .....................................11 - 15
the warranty, the cost of the labor and parts will be the responsibility of the original purchaser.

Thane Direct, is not responsible or liable for indirect, special or consequential damages arising out of or in connection
                                                                                                                            HAND-HELD STEAMER ................................................................ 16
with the use or performance of the product or other damages with respect to any economic loss, loss of property, loss
of revenues or profits, loss of enjoyments or use, costs of removal, installation, other consequential damages of           HOW TO ASSEMBLE THE HAND-HELD STEAMER ....................... 16 - 17
whatsoever nature, failure to follow instructions or warnings in owner’s manual or use of products in a manner for
which they were not designed. Some Provinces do not allow the exclusion or limitation of incidental or consequential        HOW TO ASSEMBLE THE OPTIONAL ACCESSORIES ................... 18 - 19
damages. Accordingly, the above limitation may not apply to you.

This warranty gives you specific legal rights. You may also have other rights, which vary from Province to Province.
                                                                                                                            HOW TO USE THE HAND-HELD STEAMER ................................... 20 - 21

THIS WARRANTY DOES NOT APPLY TO THE FOLLOWING:                                                                              HOW TO USE THE OPTIONAL ACCESSORIES ............................... 22 - 27
1.     Damage due to accident, misuse, abuse, commercial use or vandalism.
2.     Improper or inadequate maintenance.                                                                                  AFTER USE .................................................................................... 28
3.     Unauthorized modification or commercial use.
4.     Damage in return transit.                                                                                            CLEANING AND MAINTENANCE ................................................. 29 - 31
5.     “Normal” wear of parts (wear and tear that occurs over time and with use).
6.     Repairs made by an unauthorized service technician.
                                                                                                                            	    How	to	decalcify	the	Water	Tank	interior

TO OBTAIN SERVICES – The original purchaser shall contact our Customer Care Team via e-mail at
                                                                                                                            	    	       •	Cleaning	procedure	to	remove	lime	scale
customercare@thane.ca or by phone at 1-877-771-7017 and depending on the extent of the service required, the
purchaser shall have the obligations and responsibility to:
                                                                                                                            	    	       	            By	using	Scraper
•       Pay for all services and parts not covered by the limited warranty.                                                 	    	       	            By	using	cleaning	solution
•       Include a cheque or money order in the amount of $14.95* to cover the shipping and handling, payable to
        “Thane Direct Canada, Inc.”                                                                                         	    	       •	Cleaning	blocked	steamer	accessories.
•      Carefully package the product using adequate padding material to prevent damage during transit.
       The original packaging is ideal for this purpose.                                                                    TROUBLESHOOTING GUIDE ......................................................... 32
•      Include in the package: the owner’s name, address, telephone #, and a detailed description of the problem.
•      Provide the proof of purchase, which includes date of purchase.                                                      ONE YEAR LIMITED WARRANTY ................................................. 33
•      Send via Insured* Parcel Post or courier to:

                                                        H20 Mop X5™
                                                 C/O Northland Fulfillment Inc.
                                                     277 Humberline Drive
                                                   Etobicoke, ON, M9W 0B6

      FOR ALL INQUIRES, PLEASE CONTACT OUR CUSTOMER CARE TEAM VIA E-MAIL AT customercare@thane.ca 
                    OR BY PHONE AT 1-877-771-7017 MONDAY-FRIDAY, FROM 8:30-5:00 EST.
    * Thane Direct Canada, Inc. is NOT responsible for any non-insured items lost in transit or costs incurred by the 
                                           customer to return the product.
USER’S GUIDE                                                                      USER’S GUIDE




IMPORTANT SAFEGUARDS                                                                 TROUBLESHOOTING GUIDE
PLEASE READ CAREFULLY. FAILURE TO FOLLOW THE PRODUCT                                  ! WARNING
INSTRUCTIONS WILL VOID YOUR WARRANTY.                                                TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY, UNPLUG 
READ ALL INSTRUCTIONS BEFORE USING THIS STEAM CLEANER.                               APPLIANCE FROM OUTLET BEFORE SERVICING.
As with any electric appliance, basic precautions should always be observed when
using this product, including the following:                                         Problem              Possible Cause               Solution
 ! WARNING                                                                           THE UNIT DOES NOT    The unit is not plugged in   Make sure the unit is
                                                                                     POWER ON             or turned ON                 plugged into a proper
1. Verify that the main voltage indicated on the product corresponds with the                                                          outlet and the switch is ON ( I ).
   voltage of your electrical outlet.
   Rated voltage: 110~120V, 60HZ, 1300W                                              REDUCED STEAM OR     Water Tank empty             Fill Water Tank
                     or                                                              NO STEAM             Blocked Steam Nozzle         Remove Mop Head and
                     220~240V, 50/60HZ, 1300W                                                                                          Clean the Nozzle.
2. To provide continued protection against risk of electric shock, only connect to                        Lime scale deposit           Follow cleaning procedure
    properly grounded outlets.                                                                                                         in this User’s Guide to
3. This product is designed for domestic use only.                                                                                     remove lime scale.
4. Do not use outdoors.
5. Do not leave the H2O MOP X5™ unattended while plugged in. Unplug the              STEAM ESCAPES        Attachment is not            Turn the unit OFF, allow it
    electrical cord when not in use and before servicing.                            FROM CONNECTIONS     connected properly           to cool down, disconnect
6. Do not allow the H2O MOP X5™ to be used as a toy. Young children should                                                             the accessories and reattach
    be supervised to ensure that they do not play with the appliance.                                                                  them properly.
    Close attention is necessary when used near children, pets or plants.                                  Debris or obstructions at   Remove the accessory and
7. This appliance is not intended for use by persons (including children) with                             the connection points       check and clean connection
    reduced physical, sensory or mental capabilities, or lack of experience and                                                        points.
    knowledge, unless they are under supervision have been instructed how to
    use the appliance by a person responsible for their safety.                      THE CLEANING CLOTH The cloth gets saturated       Remove wet cloth and
8. Never direct steam towards people, animals or plants.                             BECOMES WET        with water                     replace with a new
9. Do not immerse the H2O MOP X5™ in water or other liquids.                                                                           cleaning cloth (Optional
                                                                                                                                       item) or allow cloth to cool,
                                                                                                                                       then wring out and reattach.




                                       3
                                                                                                                         32
USER’S GUIDE                                                                         USER’S GUIDE




•	Cleaning	blocked	steamer	accessories.                                             10. Do not use with damaged cord or plug. If the H2O MOP X5™ is not working
Due to the high mineral content of water in some areas, you may notice that less        as it should, has been dropped, damaged, left outdoors, or immersed in
steam comes out from the Hand-Held Steamer accessories.                                 water, return it to the distributor. If the supply cord is damaged, it must be
This may be caused by calcium buildup inside the tip of the nozzle.                     replaced by the manufacturer or a qualified repair facility to avoid hazard.
How to clean calcium buildup:                                                       11. Do not pull or carry the unit by the cord, use the cord as a handle, close a
We recommend using a spray lubricant. Spray a small burst or two of the                 door on the cord, or pull the cord around sharp edges or corners. Keep
lubricant inside the tip of the Jet Nozzle. After spraying lubricant inside the         the cord away from heated surfaces.
component, fill the steamer with water according to the directions and run a        12. Never force the plug into an outlet.
continuous jet of steam through the affected accessory for several minutes to       13. Do not use extension cords or outlets with inadequate electrical current
remove the deposit. Once the steam pathway is clear, aim the steamer at a neutral       carrying capacity.
surface or a cleaning cloth to make sure no debris is emitted.                      14. Unplug after each use. To safely unplug, grasp the plug and gently pull, do
                                                                                        not unplug by pulling on the cord.
WE RECOMMEND PREFORMING THIS PROCEDURE IN A PROTECTED AND                           15. Do not handle the plug or the H2O MOP X5™ with wet hands or operate
WELL-VENTILATED AREA.                                                                   without shoes.
                                                                                    16. Do not insert any objects into openings in the unit. Do not use with any opening
Microfiber	Cloth	care:                                                                  blocked.
• Machine wash at 60 ºC (140 ºF)                                                    17. Do not use the Mop Head without floor cloth in place.
• Do not bleach                                                                     18. Do not use without water in the Water Tank.
• Do not use fabric softener                                                        19. Use extra caution when using on stairs.
                                                                                    20. Store your H2O MOP X5™ indoors in a cool, dry place.
                                                                                    21. Keep your work area well lit.
                                                                                    22. Never put hot water or any other liquids such as aromatic, alcohol-based, or
                                                                                        detergent products into the H2O MOP X5™ Water Tank. This will make the
                                                                                        operation unsafe and damage the unit.
                                                                                    23. Always keep the output for the steam clear. Avoid placing the steam
                                                                                        opening on soft surfaces which may block the flow of steam. Keep the
                                                                                        openings free from lint, hair and other potential obstructions to ensure
                                                                                        proper steam flow.




                                       31                                                                                  4
USER’S GUIDE                                                                         USER’S GUIDE




24. Use only as directed in this manual. Use only manufacturer’s                     2) Use the Cleaning Pin to remove scale deposits from the small hole of the steam
    recommended accessories.                                                         outlet in the Main Body, as illustrated in Fig. 2.
                                                                                                                                         2
25. Use of attachments not provided or sold by the manufacturer or authorized        By swirling and pushing the pin up and down
    resellers may cause fire, electric shock or injury.                              you will clean the steam outlet. Always ensure
26. The liquid or steam should not be directed towards equipment containing          that all scale debris have been removed from
    electrical components, such as the interior of ovens.                            the steam outlet before reassembling.
27. Do not expose to rain.                                                           Continue swirling Cleaning Pin until no further
28. Stop using the H2O MOP X5™ if you observe water leakage, and contact a           debris is evident.
    qualified technician.
29. Do not use the H2O MOP X5™ in enclosed spaces that are filled                    By	using	cleaning	solution		
    with flammable, explosive or toxic vapor such as paint thinner or oil-based      1) Prepare a solution of 1/3 white vinegar and 2/3 tap water and add to the water tank.
    paint.
30. Do not use on leather, wax polished furniture or floors, unsealed hardwood       2) Secure and position the unit to ensure steam released is aimed away from the
    or parquet floors, synthetic fabrics, velvet or other delicate                   floor or surrounding objects and surfaces. Plug the unit in, turn the unit ON by
    steam-sensitive materials.                                                       pressing the Power Switch ( O / I ) and allow the unit to produce steam until the
31. Do not use for space heating purposes.                                           vinegar/water solution is used up.
32. Unplug appliance from outlet before servicing.
                                                                                     3) Repeat the above procedure as many times as necessary until a normal steam
33. Do not touch hot surfaces.
                                                                                        flow rate is achieved.
34. Do not place on or near a hot gas or electric burner, or in a heated oven.
35. To disconnect the unit, turn the Power Switch ( O / I ) to the “OFF” position,
                                                                                     4) Fill the Water Tank with fresh water and rinse out.
    then remove plug from wall outlet.
36. Do not use appliance for other than its intended use.                            5) Fill the Water Tank with fresh water, attach to the unit and release steam
37. Care should be taken when using appliance due to emission of steam.                 through the system until the Water Tank is empty.
38. To avoid circuit overload, do not operate another appliance on the same
                                                                                      ! WARNING
    socket (circuit) as the steam cleaner.
                                                                                     Do not leave the steamer unattended during the lime scale removal 
 ! WARNING  DANGER OF SCALDING                                                       process and/or while in use.
                                                                                      ! NOTICE
                             HOUSEHOLD	USE	ONLY                                      Perform a test cleaning on a suitable isolated area after each lime scale removal to
             Commercial use of this unit voids the manufacturer’s warranty.          ensure that there is no debris left in the system.
                                                                                      ! WARNING DANGER OF SCALDING
              SAVE THESE INSTRUCTIONS

                                         5                                                                                     30
USER’S GUIDE                                                                                  USER’S GUIDE




CLEANING AND MAINTENANCE                                                               KEY FEATURES
 ! WARNING
                                                                                                                           Curved Handle
BE SURE THAT THE UNIT IS DISCONNECTED FROM THE POWER OUTLET 
WHEN PERFORMING CLEANING.                                                                                                 Upper Cord Wrap
Drain the remaining water in the tank and clean the tank after every use.
Please use detergent to clean the accessories (Jet Nozzle and Round Brush) when                                          Power Supply Cord
they are dirty, then wash with clean water and air dry.
                                                                                                                            Cord Holder
                                                                                                                     Curved Handle Lock Button
How	to	decalcify	the	Water	Tank	interior:
To clean calcium deposits that build up inside the Water Tank, add one or two
                                                                                                                          Extension Handle
tablespoons of white vinegar to a full Water Tank, close the Water Tank cap and
shake the contents. DO NOT TURN THE STEAMER ON.
                                                                                                                          Lower Cord Wrap
Let the unit sit for a few hours. Then, empty the Water Tank and refill with clean
                                                                                                                    Extension Handle Lock Button
water and empty until it rinses clear.

                                                                                                             Power Switch ( O / I ) with LED ON/OFF Light

 ! WARNING
                                                                                                                         Steam Regulator
                                                                                                                          Water Tank Cap
DO NOT IMMERSE THE H2O MOP X5™ IN WATER.                                                                                    Water Tank
                                                                                                                             Main Body
•	Cleaning	procedure	to	remove	lime	scale                                                                            Lock Button (on Main Body)

If your H2O MOP X5™ begins to produce steam more slowly than usual or stops                                                  Mop Head

producing steam you may need to remove lime scale. Lime scale can develop over            Front view                                                         Back view
time on the metal parts and greatly affect mop performance.
It is necessary to remove lime scale on a regular basis, every 25 - 50 times you use
a full tank of water or at least once a month, especially in areas with hard water.    ACCESSORIES
The frequency of lime scale removal depends upon the hardness of your tap water
and how often you use the steam mop.                                                                                                               225ml




The H2O MOP X5™ uses tap water. However, in areas with hard water, 
                                                                                                                                                   150ml



                                                                                                                                                   100ml


                                                                                                                                                   50ml




distilled water should be used for better performance.
                                                                                             Glider             Microfiber Cloth         Measuring Cup       Cleaning Pin
To remove lime scale from the H2O MOP X5™, please follow these procedures:
By	using	Scraper	
1) Make sure that the H2O MOP X5™ is disconnected from the power supply                         Jet Nozzle             Round Brush (Brass)      Round Brush (Nylon)

before maintenance.
                                        29                                                                                      6
USER’S GUIDE                                                                       USER’S GUIDE




OPTIONAL ACCESSORIES                                                               AFTER USE
                                                                                   1) Unplug Power Cord from outlet.

                                                                                   2) Allow Mop Pad/Cloths to cool down and carefully remove cleaning cloth from
                                                                                      Mop Head, as cleaning cloth could still be hot.
                                      Window Cleaning   Garment steaming   Lint
                                          Cloth             Cloth          Cloth   3) Any water remaining in the Water Tank should be emptied prior to appliance
                                                                                      storage. Always empty the Water Tank at the end of each use.

                                                                                   4) Let any water (that may remain as a product of condensation) drain from the
                                                                                      steam opening prior to storing the appliance.

                                                                                   5) Wrap Power Cord around Upper and Lower Cord Wrap.
   Extension Hose            Duster            Window Cleaning Tool
for the Hand-Heald Steamer
                                                                                   6) Wipe all surfaces of the H2O MOP X5™ with a soft cloth. Store in a protected,
                                                                                      dry area.

                                                                                   7) Please store the unit in a cool and dry place when not in use. Do not leave it
                                                                                      exposed to sunlight or rain.
                                                                                   8) Upright storage of the H2O MOP X5™ with a wet Mop Pad/Cloth may result
                                                                                      in the formation of white marks on your floor. To remove the white marks,
                                                                                      clean area with vinegar. Make sure to remove the Mop Pad/Cloth before
                                                                                      storage.




                                       7                                                                                   28
USER’S GUIDE                                                                   USER’S GUIDE




                                                                                        HOW TO ASSEMBLE THE H2O MOP X5™
  ! WARNING
                 DANGER OF SCALDING                                                      ! WARNING
                                                                                        Please make sure that the unit is unplugged from an electrical outlet 
Do not touch the Window Cleaning/Garment Steamer Tool or the Lint                       and the Power Switch ( O / I ) is in the “OFF” ( O ) position before 
Cloth during usage, as these components can get extremely hot.                          assembling the unit or changing the accessories.
Keep the Extension Hose away from your body and avoid touching the
hose, as it can get hot.                                                                1) Attach the Mop Head to the Main Body
                                                                                        as follows: Insert the Swivel Joint into  1a               1b
7) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug          designated hole in the Main Body until
the unit, refill the Water Tank and continue cleaning.                                  it locks in place with the Lock Button on
                                                                                        the Main Body (you will hear a clicking
8) Once you finish cleaning allow the Lint Cloth to cool and carefully remove it        sound).
from the Window Cleaning Tool, as the Lint Cloth could still be hot.                    Make sure that the Mop Head is 
                                                                                        securely locked into place before usage.

Coral	Cloth	for	Mop	Head
Attach the triangle shaped Coral Cloth to the Mop Head following the same
instructions as provided for the Microfiber Cloth with Hook and Loop tape in
the “HOW TO ASSEMBLE THE H2O MOP X5™” section in this manual.

The Coral Cloth is soft and durable with hundreds of super absorbing fringes, ideal                                               2a               2b
                                                                                        2) Insert the Extension Handle into the
for your sealed hardwood, ceramic and other types of flooring.
                                                                                        designated opening in the Main Body
Thane	Direct	and	its	affiliated	companies	assume	no	liability	for	personal	injury	or	   until it gets locked in place with the
property	damage	resulting	from	the	misuse	of	the	H2O	MOP	X5™,	including	the	            Extension Handle Lock Button.
failure	to	comply	with	the	instructions	contained	in	this	User	Guide	or	provided	by	
the	manufacturer	or	distributor	of	the	treated	surface.




                                         27                                                                                   8
USER’S GUIDE                                                                  USER’S GUIDE




3) Insert the Curved Handle into the                           8) Once you finish cleaning allow the Duster Coral Cloth to cool down and
                                           3a      3b
designated opening of the Extension                            carefully remove it from the Duster frame, as the Coral Cloth could still be hot.
Handle until it gets locked in place
with the Curved Handle Lock Button.                            LINT	CLOTH
                                                               Make sure that the H2O MOP X5™ is unplugged.
Make sure both parts, the 
                                                               1) Fill the Water Tank with water. Please refer to
Extension Handle and the Curved 
                                                               the “HOW TO USE THE H2O Mop X5™” section
Handle, are secured in place before 
                                                               in this manual.
usage.
                                                               2) Install the Lint Cloth onto the Window
                                                               Cleaning/Garment Steaming Tool and attach the
                                                               Window Cleaning/Garment Steaming Tool to
                                                               the Extension Hose as described in the “How To
                                                               Assemble the Optional Accessories” section in
                                                               this manual.
                                           4a      4b          3) Select one of the following Steam Regulator
4) Turn the Lower Cord Wrap to align the
cord channel opening with the cord                             positions: 1 – Low or 2 – Medium
channel in the Extension Handle as                             Do not use 3 – High and 4 - Hot Spray steam settings when using the 
illustrated in Fig. 4a.                                        Garment Steamer.
Insert the Power Supply Cord all the way                       You can change the Steam Regulator position and the steam output while operating
in its channel and turn the Lower Cord                         the H2O MOP X5™.
Wrap to lock the Power Supply Cord                             4) Follow Step 3 described in the “How To Assemble the Optional Accessories“
as illustrated in Fig. 4b.                                     section in this manual.

                                                               5) Hold the Hand-Held Steamer in one hand and grasp the handle grip on the
                                                               Extension Hose with the other hand as illustrated above.

                                                               6) Slowly pass over surface to be cleaned. The absorbent Lint Cloth picks up the
                                                               dirt/hair loosened by the steam. Do not use on animals.
                                                                ! CAUTION
                                                               Pulling on the Extension Hose with excessive force will damage it, resulting in a
                                                               steam leak.
                                       9                                                               26
USER’S GUIDE                                                                          USER’S GUIDE




DUSTER                                                                                  Insert the Power Supply Cord into the             4c              4d
Make sure that the H2O MOP X5™ is unplugged.                                            Cord Holder located at the top of the
1) Fill the Water Tank with water. Please refer to                                      Extension Handle as illustrated in Fig. 4c and
the “HOW TO USE THE H2O MOP X5™” section                                                then insert Power Supply Cord into the
in this manual.                                                                         Upper Cord Wrap as illustrated in Fig. 4d.

2) Install the Coral Cloth onto the Duster frame
and attach the Duster to the Extension Hose
as described in the “How To Assemble the
Optional Accessories” section in this manual.

3) Select one of the following Steam Regulator
positions: 1 – Low, 2 – Medium or 3 – High
Do not use 4 - Hot Spray steam setting when using the Duster.                           5) Place the Mircofiber Cloth on the          5a                  5b
You can change the Steam Regulator position and change the steam output                 bottom of the Mop Head and make sure
while operating the H2O MOP X5™.                                                        all the loops on the cloth are
                                                                                        aligned with the gripping hooks
4) Follow Step 3 described in the “How To Use the Hand-Hand Steamer“
                                                                                        on the bottom of the Mop Head (Refer
section in this manual.
                                                                                        to Fig. 5a), then press the cloth against the Mop Head so the loops on the
5) Hold the Hand-Held Steamer in one hand and grasp the handle grip on the              cloth catch the gripping strips on the Mop Head and hold the pieces together.
Extension Hose with the other hand as illustrated above.
                                                                                        6) When using the H2O MOP X5™                     6a              6b
6) Slowly pass over surface to be cleaned. The absorbent Coral Cloth picks up the
dirt loosened by the steam. Keep a towel handy and wipe away any excess water           on carpet surfaces: Place the Mop Head,
that may accumulate.                                                                    with Microfiber Cloth in place, on top of the
  ! CAUTION                                                                             carpet glider as illustrated in Fig. 6a. Do not
Pulling on the Extension Hose with excessive force will damage it, possibly resulting   attempt to use the H2O MOP X5™ unit
in a steam leak.                                                                        on carpet/rug surfaces without the carpet
  ! WARNING DANGER OF SCALDING                                                          glider in place.
Do not touch the Duster/Coral Cloth during usage, as these components                    ! NOTICE
can get extremely hot.                                                                  Never use the carpet glider on  surfaces 
Keep the Extension Hose away from your body and avoid touching the                      that are prone to scratching.
hose as it can get hot.                                                                  ! CAUTION
7) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug the      Never assemble or remove the accessories while the unit is in operation.
unit, refill the Water Tank and continue cleaning.
                                        25                                                                                        10
USER’S GUIDE                                                                        USER’S GUIDE




HOW TO USE THE H2O MOP X5™
PLEASE	READ	BEFORE	USE                                                                 5) To steam a garment, place item of clothing on the hanger and steam the
The H2O MOP X5™ is designed to thoroughly clean floor surfaces, such as marble,        garment directly.
ceramic, carpet, stone, linoleum, and sealed hardwood floors and parquet. Not all
                                                                                       6) Hold the Hand-Held Steamer in one hand and
floor types are suitable for steam cleaning.
                                                                                       grasp the handle grip on the Extension Hose with
                                                                                       the other hand as illustrated.
The heat and steam action my remove the wax on surfaces treated with wax. Do
                                                                                       Slowly slide the Garment Steamer Head vertically,
not use on unsealed flooring or let unit stand on any wood or heat sensitive floor
                                                                                       from the top to the bottom of the garment.
for an extended period of time. This could cause the wood grain to rise, in
                                                                                       You may also reverse this motion and steam
addition to other types of damage.
                                                                                       from the bottom to the top.
                                                                                       Curtains and draperies can be steamed while
When using on vinyl, linoleum or any other heat sensitive floors, use extra caution.
                                                                                       they are hanging.
Too much heat can melt glue in the flooring. Use only on laminated flooring that
                                                                                        ! NOTICE
has been laid professionally and without any gaps or cracks that would permit the
entry of moisture.                                                                     Please refer to label on item of clothing
Test the H2O MOP X5™ on a small isolated area of your flooring prior to overall use    to check if garment can be steamed.
on any floor surface.                                                                  Some fabrics like leather, suede, and velvet may not be suitable for steaming.
Always check the use and care instructions of your flooring manufacturer or            If you are not sure then steam a small part of the inside of the garment to
                                                                                       test that it does not damage the fabric before steaming the entire garment
distributor before using the H2O MOP X5™.
                                                                                       or fabric.

When in doubt, please consult a flooring specialist. Only use the carpet glider         ! CAUTION
on carpeting and rugs. Use of the carpet glider on other floor surfaces will cause     CAUTION: Pulling on the Extension Hose with excessive force will damage the
streaking and possibly scratching.                                                     hose, possibly resulting in a steam leak.
 ! NOTICE
                                                                                        ! WARNING DANGER OF SCALDING
This product emits steam and creates moisture. Water marks, discoloration              Do not touch the Garment Steamer Tool/Cloth during usage, as these
or damage to the floor surface can occur if the unit is left operating too             components can get extremely hot.
long in one place.                                                                     Keep the Extension Hose away from your body and avoid touching the hose
                                                                                       as it can get hot. 

                                                                                       7) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug
                                                                                       the unit, refill the Water Tank and continue cleaning.

                                                                                       8) Once you finish cleaning allow the Garment Steamer Cloth to cool down and
                                                                                       carefully remove it from the Window Cleaning Tool, as the Garment Steamer
                                                                                       Cloth could still be hot.

                                        11                                                                                    24
USER’S GUIDE                                                                         USER’S GUIDE




6) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug   1) Fill the Water Tank with water:
the unit, refill the Water Tank and continue cleaning.
                                                                                  ! CAUTION
7) Once you finish cleaning, allow the Coral Cloth to cool down and carefully    Make sure that the H2O MOP X5™ is unplugged.
remove it from the Window Cleaning Tool, as cleaning cloth could still be hot.   Turn the Water Tank cap counter-clockwise approximately 90° to the
 ! NOTICE                                                                        “OPEN”      position and remove the cap as illustrated in Fig. 1a, b and c.
• Do not use the steam to clean frozen windows.
• Be careful when using the steamer on glass, as it may break.
                                                                                   1a                           1b                          1c



GARMENT	STEAMER
Make sure that the H2O MOP X5™ is unplugged.

1) Fill the Water Tank with water. Please refer to the “HOW TO USE THE H2O
MOP X5™” section in this manual

2) Install the Garment Steamer Cloth onto the Window Cleaning/Garment
Steaming Tool and attach the Window Cleaning/Garment Steaming Tool to the        Hold the mop at a 45° angle as illustrated in Fig. 1d and add water in the tank up
Extension Hose as described in the “How To Assemble the Optional Accessories”    to the MAX level by using the measuring cup.
section in this manual.                                                          Do not overfill. The maximum tank capacity is 400 ML/13.5 OZ.
3) Select one of the following Steam Regulator
positions: 1 – Low or 2 – Medium when using the Garment Steamer.                  1d                                 1e                           1f
Do not use 3 – High and 4 - Hot Spray steam settings when using the
Garment Steamer.
You can change the Steam Regulator position and steam output while operating
the H2O MOP X5™.

4) Follow Step 3 described in the “How To Use the Hand-Hand Steamer“                          45º

section in this manual.




                                       23                                                                                 20
                                                                                                                           12
USER’S GUIDE                                                                 USER’S GUIDE




                                                                              HOW TO USE OPTIONAL ACCESSORIES
Replace the Water Tank cap and 1g                              1h             WINDOW	CLEANING	TOOL
turn clockwise approximately                                                  Make sure the H2O MOP X5™ is unplugged.
90° to the “CLOSE” position
until the cap is tightened                                                    1) Fill the Water Tank with water. Please refer to the “HOW TO USE THE H2O
securely.                                                                     MOP X5™” section in this manual
The H2O MOP X5™ uses tap 
                                                                              2) Install the Coral Cloth onto the Window Cleaning Tool and attach the Window
water. However, in areas 
                                                                              Cleaning Tool to the Extension Hose as described in the “How To Assemble the
with hard water, distilled 
                                                                              Optional Accessories” section in this manual
water should be used for better performance.
                                                                    1i
Make sure the Copper Cone inside the Water Tank is always                     3) Follow Steps 2 and 3 described in the “How
submerged in water (As illustrated in Fig. 1i) while operating                To Use the Hand-Hand Steamer“ section in this
the H2O MOP X5™.                                                              manual.

 ! NOTICE
                                                                              4) Hold the Hand-Held Steamer in one hand and
                                                                              grasp the handle grip on the Extension Hose with
Never put cleaning detergents or scented products into the H2O MOP X5™.
                                                                               the other hand as illustrated.
This will make operation unsafe and damage the unit.

                                                                              5) Slowly pass over glass (or other similar) surface
2) Select one of the following Steam Regulator positions:
                                                                              to be cleaned. Apply steam liberally.
                                                           2                  The absorbent Coral Cloth picks up the dirt
1 – Low, 2 – Medium, 3 – High and 4 – Hot Spray
                                                                              loosened by the steam, and the squeegee blade
                                                                              removes any remaining trails of water.
• 1 – Low and 2 – Medium Setting: Ideal for cleaning
                                                                              Keep a towel handy and wipe away any excess water that may accumulate.
all hard floors, such as linoleum, ceramic, marble,
                                                                               ! CAUTION
wood, etc.
                                                                              Pulling on the Extension Hose with excessive force will damage it, possibly resulting
• 3 – High Setting: Ideal for cleaning carpets and rugs.                      in a steam leak.
                                                                               ! WARNING DANGER OF SCALDING
• 4 – Hot Spray Setting: Ideal for cleaning
                                                                              Do not touch the Window Cleaning Tool/Coral Cloth during usage, as 
bathrooms, kitchens, window sills, car wheels, etc.
                                                                              these components can get extremely hot. 
You can change the Steam Regulator position and
change the steam output while operating the H2O MOP X5™.                      Keep the Extension Hose away from your body and avoid touching the 
                                                                              hose as it can get hot. 


                                         20
                                          13                                                                          20
                                                                                                                      22
USER’S GUIDE                                                                           USER’S GUIDE




This may also happen if the Power Switch ( O / I ) was left in the ON ( I ) position     3) Once the unit has been fully assembled and filled with water, plug in the Power
(lower position) after previous use and the unit was disconnected by unplugging only.    Cord to a grounded electrical outlet. The RED light - Power Indicator will indicate
Make sure to turn the unit off after each use and then disconnect from the               when power is on. Power Switch ( O / I ) is in the OFF ( O ) position (higher position).
electrical outlet so the unit is in the OFF ( O ) position when used next time.          Wait for the Ready-to-Use indicator to turn Green - approximately 20 - 30 seconds.
                                                                                         GREEN light will turn on when the steam mop is ready for use.
4) Slowly pass over surfaces to be cleaned. Apply steam liberally. Keep a towel          When the Ready-to-Use indicator light turns Green press the Power Switch ( O / I )
handy and wipe away any excess water that may accumulate.                                to the ON ( I ) position (lower position). The mop will start emitting steam.
                                                                                         To stop emitting steam turn OFF ( O ) the unit by pressing the Power Switch ( O / I )
5) When the Hand-Held Steamer stops emitting steam, simply turn OFF and unplug           again.
                                                                                         If the Power Switch ( O / I ) is pressed        Red - Power ON       Green - Ready to use
the unit, refill the Water Tank and continue cleaning.
                                                                                         (lower position) prior to Ready-to-Use
To sanitize your work surfaces, kitchen countertops, sinks, bathrooms, etc., use         light indicator turning green, water from
the Hand-Held Steamer over the same area for about 15 seconds.                           the previous use will not be heated
                                                                                         and will be forced out by present steam
    ! NOTICE                                                                             and will cause puddling to occur.
Do not carry out this procedure on heat and steam sensitive surfaces.                    This may also happen if the Power
The force and heat of the steam may adversely affect certain materials. Always           Switch was left in the ON ( I ) position
check the suitability of using the steamer on a particular surface by first testing      (lower position) from the previous use                    OFF (O)                  ON (I)
a hidden area.                                                                           and the unit was disconnected by                          Position               Position
                                                                                                                                                   (Higher)                (Lower)
    ! WARNING                                                                            unplugging only. Make sure to turn
                                                                                         the unit OFF after each usage and
Never direct steam towards people, animals or plants.
                                                                                         then disconnect from the electrical
    ! NOTICE                                                                             outlet so the unit is in the OFF ( O ) position when used next time.
•       Do not use the steam to clean frozen windows.
•       Be careful when using the steamer on glass, as it may break.                     4) Slowly pass over the surface to be cleaned. The absorbent mop cloth picks up
•       Do not use steamer on leather, wax polished furniture or waxed                   the dirt loosened by the steam. Apply steam liberally. Keep a towel handy and wipe
        floors, synthetic fabrics, velvet or other delicate steam-sensitive materials.   away any excess water that may accumulate.

Thane	Direct	and	its	affiliated	companies	assume	no	liability	for	personal	injury	or	    5) When the H2O MOP X5™ stops emitting steam, simply turn OFF and unplug
property	damage	resulting	from	the	misuse	of	the	H2O	MOP	X5™,	including	the	
                                                                                         the appliance, refill the Water Tank and continue cleaning.
failure	to	comply	with	the	instructions	contained	in	this	User	Guide	or	provided	by	
the	manufacturer	or	distributor	of	the	treated	surface.



                                             20
                                             21                                                                                    20
                                                                                                                                    14
USER’S GUIDE                                                                              USER’S GUIDE




    ! WARNING                                                                           HOW TO USE HAND-HELD STEAMER
Never leave the H2O MOP X5™ unattended while  plugged in.                                ! CAUTION

For	Best	Results:                                                                       Make sure that the H2O MOP X5™ is unplugged.
1) Sweep or vacuum floor prior to using the H2O MOP X5™.                                1) Fill the Water Tank with water. Please refer to the “HOW
                                                                                        TO USE THE H2O MOP X5™” section in this manual.
2) To avoid puddling of water, the Microfiber Cloth must                                Attach either the round nylon brush or the round copper brush as
be clean and dry for use. To replace the cleaning cloth,                                explained in the “How to assemble Hand-Held Steamer” section in
proceed as follows: Let the cleaning cloth cool down,                                   this manual.
remove cloth from unit, replace with a new Microfiber Cloth
(Optional Item) and continue use. Select low steam regulator                            2) Select one of the following Steam Regulator positions:
position.                                                                               1 – Low, 2 – Medium, 3 – High or 4 – Hot Spray.
                                                                                        You can change the Steam Regulator position and
3) To sanitize an area of your floor, leave the H2O MOP X5™                             the steam output while operating the H2O MOP X5™.
at high steam setting over the steam area for about 10 seconds,
                                                                                        3) Once the unit has been fully assembled and filled with water, plug in
but no longer than 15 seconds.
                                                                                        the Power Cord into a grounded electrical outlet.
    ! NOTICE
Do not carry out this procedure on heat and steam                                       RED light - Power Indicator will indicate when power is on.
sensitive floors.                                                                       Power Switch ( O / I ) is in the OFF ( O ) position (higher position).
  !
                                                                                        Wait for the Ready-to-Use indicator to turn Green - approximately 20 - 30 seconds.
 IMPORTANT
•      Never steam at one spot for too long. This can cause floor                       GREEN light will turn on when the steam mop is ready for use.
       surface damage.                                                                  When the Ready-to-Use indicator light turns green press the Power Switch ( O / I )
•      Do not put hands or feet under the steam mop. Unit gets very hot.                to the ON ( I ) position (lower position).
•      During use a pulsing noise may be heard indicating that the mop is producing     The Hand-Held Steamer will start
                                                                                                                                       Red - Power ON        Green - Ready to use
       steam. This noise is normal.                                                     emitting steam.
•      There may be some minor “spitting” of water mixed with the steam. This is        To stop emitting steam, turn OFF the
       also normal.                                                                     unit by pressing the Power Switch ( O / I )
•      The force and heat of the steam may adversely affect certain materials. Always   again. If the Power Switch ( O / I ) is
       check the suitability of using the steam mop on a surface by carrying out a      pressed (lower position) prior to the
       preliminary test on a hidden area.                                               Ready-to-Use light indicator turning                    OFF (O)                 ON (I)
                                                                                                                                                Position              Position
                                                                                        green, water from previous use will                     (Higher)               (Lower)
Thane	Direct	and	its	affiliated	companies	assume	no	liability	for	personal	injury	or	   not be heated and will be forced out
property	damage	resulting	from	the	misuse	of	the	H2O	MOP	X5™,	including	the	            by present steam.
failure	to	comply	with	the	instructions	contained	in	this	User	Guide	or	provided	by	
the	manufacturer	or	distributor	of	the	treated	surface.



                                          20
                                          15                                                                                      20
                                                                                                                                  20
USER’S GUIDE                                                                        USER’S GUIDE




                                                                                         HAND-HELD STEAMER
GARMENT	STEAMING	TOOL                                                                    The Hand-Held Steamer is an ideal portable cleaner for use on work surfaces,
4. To use the Window Cleaning tool as a Garment Steamer, install the Microfiber          countertops, sinks, windows, mirrors, tiles and spot cleaning on floors, carpets and
Cloth or the Lint Cloth over the Window Cleaning/Garment Steamer Tool                    rugs. Use it with the Jet Nozzle, Brass brush or Nylon brush attachments to spray
(as illustrated in Fig. 4a, 4b & 4c).                                                    away dirt, grease, mold and more.
                                          Black Tag
 4a                                  4b                 4c


                                                                                         HOW TO ASSEMBLE HAND-HELD STEAMER
                                                                                          ! CAUTION
Tag
                                                        back                      side   Make sure that the H2O MOP X5™                1a                  1b
                                                                                         is unplugged before assembly.
5. Attach the Window Cleaning/Garment             5a
Steamer Tool to the Extension Hose as                                                    1) Remove the Power Supply Cord from
follows: Align the lock button on                                                        the upper cord wrap and cord holder,
the Extension Hose with the designated                                                   turn the lower cord wrap to release the
hole on the Window Cleaning/Garment                                                      cord and remove the Power Supply Cord
Steaming Tool Frame and then push the                                                    from its channel as illustrated in
Extension Hose until it locks in place (as illustrated in Fig. 5a)                       Fig. 1a & 1b.                                 2a                 2b
                                6a                                   6b
DUSTER                                                                                   2) Press the Extension Handle
6. Install the cleaning                                                                  lock button and remove the
Coral Cloth onto the                                                                     Extension Handle and the Curved
Duster Frame (as                                                                         Handle from the Main Body.
illustrated in Fig. 6a & 6b).
                                                                                         3) Press the Lock button on Main Body
7. Attach the Duster Frame to the Extension Hose as follows:                             and remove the Mop Head.                      3a                  3b
Align the lock       7a                                        7b
button on the
Extension Hose
with the designated
hole on the Duster
Frame and then
push in the Extension Hose until it locks in place (as illustrated in Fig. 7b).
                                            20
                                            19                                                                                   20
                                                                                                                                  16
USER’S GUIDE                                                                         USER’S GUIDE




                                                                                     HOW TO ASSEMBLE THE OPTIONAL ACCESSORIES
4) To attach the Jet Nozzle:                                                         Remove the Mop Head by pressing the Lock
                                   4a                                                                                                1a
Insert the Jet Nozzle into the                                                       Button on the Main Body or remove the Jet
designated hole in the Main                                                          Nozzle following the same procedure.
Body until it locks in place with                                                    1. Insert the designated end of the     1b
the Lock Button on the Main                                                          Extension Hose into the designated
Body (you will hear a clicking                                                       hole in the Main Unit until it locks in
sound), as illustrated in Fig. 4a. 4b                                                place with the Lock Button on the Main
                                                                                     Body (you will hear a clicking sound)
Make sure that the Jet                                                                1c
Nozzle is securely locked 
in place before usage.
                                                                                     as illustrated in Fig. 1a, 1b & 1c. Make sure that the Extension Hose is 
                                                                                     securely locked into place before usage. 
5) Attach either the round nylon brush or round copper brush by screwing onto
                                                                                     WINDOW	CLEANING	TOOL
the threaded end of the Jet Nozzle as illustrated in Fig. 5 a, b and c.
                                                                                     2. Loosen up the drawstring on the Coral Cloth and install the Coral Cloth onto the
To remove either round brush, unscrew from the Jet Nozzle.
                                                                                     designated hooks on the Window Cleaning Tool Frame and pull up the drawstring
                                                                                     to secure the Coral Cloth in place. NOTE: Do not cover the squeegee blade. Make
 5a                            5b                        5c
                                                                                     sure to attach the Coral Cloth to all hooks on the Cleaning Tool Frame to prevent
                                                                                     slipping or falling from the frame during use (as illustrated in Fig. 2a, 2b & 2c).
                                                                                      2a       Hooks         2b                           2c



• The round nylon brush is great for cleaning smooth hard surfaces,
                                                                                       Hooks
  such as toilets, sinks, and kitchen counters, etc.
• The round copper brush is great for cleaning coarse or metal surfaces,                                                                  front                   side
  such as brick floors, car wheels, metal doors, and metal frames, etc.              3. Attach the Window Cleaning Tool to the Extension Hose as follows:
• Both brushes can also effectively clean the grease on pans, stoves                 Align the lock button      3a                                      3b
  and ovens in the kitchen. They can be used with soap or detergent to clean dirty   on the Extension Hose
  areas.
                                                                                     with the designated
 ! NOTICE
                                                                                     hole on the Window
Never use the round brass brush on surfaces that are prone to scratching.
                                                                                     Cleaning Tool Frame
                                                                                     and then push in the
                                                                                     Extension Hose until it locks in place (as illustrated in Fig. 3a & 3b).
                                        17
                                        20                                                                                       18
                                                                                                                                 20
Distributed by:
Thane International, Inc.,     Thane Direct Canada, Inc.,         Thane Direct UK, Ltd.,
La Quinta, CA 92253            Mississauga, Canada                Admail ADM3996, London, W1T 1ZU
www.thane.com                  www.thane.ca                       www.thanedirect.co.uk



                                                                    H2O MOP X5™-Eng.CAN.   (Dec. 20, 2010)


                             Copyright © 2010 Thane International, Inc.
                                         MADE IN CHINA

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H2O Mop X5 User Guide / English

  • 1. KB-6622V IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING STEAM CLEANER. USE ONLY AS DIRECTED.
  • 2. USER’S GUIDE USER’S GUIDE THANK YOU NOTES: Congratulations on your choice of the H2O MOP X5™, a new more compact and lighter steam cleaner with a detachable hand-held steamer. The H2O MOP X5™ is a new way of cleaning that is effective and far more hygienic than conventional methods. The H2O MOP X5™ achieves a high degree of hygiene and increases cleansing power by converting water to steam using a microfiber floor cloth to enhance absorbency. When contact is made with floor surfaces, dirt and grime can be eliminated in a matter of seconds. Since the H2O MOP X5™ uses the active power of steam without the use of detergents or soap, it is environmentally friendly. Regular steam cleaning also helps destroy dust mites, some types of bacteria, fungus and mildew.
  • 3. USER’S GUIDE USER’S GUIDE ONE YEAR LIMITED WARRANTY  CONTENTS Thank you for your purchase of the amazing H20 Mop X5™. With this warranty, the H20 Mop X5™ is warranted, to the original owner, for one (1) year from the date of purchase against defects in material and workmanship under IMPORTANT SAFEGUARDS ........................................................... 3 - 5 normal use and service. KEY FEATURES ............................................................................. 6 Should your H20 Mop X5™ prove defective within one (1) year from date of purchase, do not return your unit to the point of purchase. Please call Thane Direct’s Customer Care Team at 1-877-771-7017. Thane Direct will issue a Return Merchandise Authorization ( RMA) number to the purchaser to process the return of the unit. Please package your ACCESSORIES .............................................................................. 7 H20 Mop X5™ carefully to avoid damage in transit. Under this warranty, Thane Direct, will repair or replace any parts found to be defective. This warranty is effective only if the product is purchased and operated in Canada. This warranty HOW TO ASSEMBLE THE H2O MOP X5™ UNIT .......................... 8 - 10 extends only to personal use and does not extend to any product that has been used for which it is not intended. There are no warranties other than that expressly set forth herein. This warranty is not transferable. After the expiration of HOW TO USE THE H2O MOP X5™ UNIT .....................................11 - 15 the warranty, the cost of the labor and parts will be the responsibility of the original purchaser. Thane Direct, is not responsible or liable for indirect, special or consequential damages arising out of or in connection HAND-HELD STEAMER ................................................................ 16 with the use or performance of the product or other damages with respect to any economic loss, loss of property, loss of revenues or profits, loss of enjoyments or use, costs of removal, installation, other consequential damages of HOW TO ASSEMBLE THE HAND-HELD STEAMER ....................... 16 - 17 whatsoever nature, failure to follow instructions or warnings in owner’s manual or use of products in a manner for which they were not designed. Some Provinces do not allow the exclusion or limitation of incidental or consequential HOW TO ASSEMBLE THE OPTIONAL ACCESSORIES ................... 18 - 19 damages. Accordingly, the above limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary from Province to Province. HOW TO USE THE HAND-HELD STEAMER ................................... 20 - 21 THIS WARRANTY DOES NOT APPLY TO THE FOLLOWING:   HOW TO USE THE OPTIONAL ACCESSORIES ............................... 22 - 27 1. Damage due to accident, misuse, abuse, commercial use or vandalism. 2. Improper or inadequate maintenance. AFTER USE .................................................................................... 28 3. Unauthorized modification or commercial use. 4. Damage in return transit. CLEANING AND MAINTENANCE ................................................. 29 - 31 5. “Normal” wear of parts (wear and tear that occurs over time and with use). 6. Repairs made by an unauthorized service technician. How to decalcify the Water Tank interior TO OBTAIN SERVICES – The original purchaser shall contact our Customer Care Team via e-mail at • Cleaning procedure to remove lime scale customercare@thane.ca or by phone at 1-877-771-7017 and depending on the extent of the service required, the purchaser shall have the obligations and responsibility to: By using Scraper • Pay for all services and parts not covered by the limited warranty. By using cleaning solution • Include a cheque or money order in the amount of $14.95* to cover the shipping and handling, payable to “Thane Direct Canada, Inc.” • Cleaning blocked steamer accessories. • Carefully package the product using adequate padding material to prevent damage during transit. The original packaging is ideal for this purpose. TROUBLESHOOTING GUIDE ......................................................... 32 • Include in the package: the owner’s name, address, telephone #, and a detailed description of the problem. • Provide the proof of purchase, which includes date of purchase. ONE YEAR LIMITED WARRANTY ................................................. 33 • Send via Insured* Parcel Post or courier to: H20 Mop X5™ C/O Northland Fulfillment Inc. 277 Humberline Drive Etobicoke, ON, M9W 0B6 FOR ALL INQUIRES, PLEASE CONTACT OUR CUSTOMER CARE TEAM VIA E-MAIL AT customercare@thane.ca  OR BY PHONE AT 1-877-771-7017 MONDAY-FRIDAY, FROM 8:30-5:00 EST. * Thane Direct Canada, Inc. is NOT responsible for any non-insured items lost in transit or costs incurred by the  customer to return the product.
  • 4. USER’S GUIDE USER’S GUIDE IMPORTANT SAFEGUARDS TROUBLESHOOTING GUIDE PLEASE READ CAREFULLY. FAILURE TO FOLLOW THE PRODUCT  ! WARNING INSTRUCTIONS WILL VOID YOUR WARRANTY. TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY, UNPLUG  READ ALL INSTRUCTIONS BEFORE USING THIS STEAM CLEANER. APPLIANCE FROM OUTLET BEFORE SERVICING. As with any electric appliance, basic precautions should always be observed when using this product, including the following: Problem Possible Cause  Solution ! WARNING THE UNIT DOES NOT The unit is not plugged in Make sure the unit is POWER ON or turned ON plugged into a proper 1. Verify that the main voltage indicated on the product corresponds with the outlet and the switch is ON ( I ). voltage of your electrical outlet. Rated voltage: 110~120V, 60HZ, 1300W REDUCED STEAM OR Water Tank empty Fill Water Tank   or NO STEAM Blocked Steam Nozzle Remove Mop Head and   220~240V, 50/60HZ, 1300W Clean the Nozzle. 2. To provide continued protection against risk of electric shock, only connect to Lime scale deposit Follow cleaning procedure properly grounded outlets. in this User’s Guide to 3. This product is designed for domestic use only. remove lime scale. 4. Do not use outdoors. 5. Do not leave the H2O MOP X5™ unattended while plugged in. Unplug the STEAM ESCAPES Attachment is not Turn the unit OFF, allow it electrical cord when not in use and before servicing. FROM CONNECTIONS connected properly to cool down, disconnect 6. Do not allow the H2O MOP X5™ to be used as a toy. Young children should the accessories and reattach be supervised to ensure that they do not play with the appliance. them properly. Close attention is necessary when used near children, pets or plants. Debris or obstructions at Remove the accessory and 7. This appliance is not intended for use by persons (including children) with the connection points check and clean connection reduced physical, sensory or mental capabilities, or lack of experience and points. knowledge, unless they are under supervision have been instructed how to use the appliance by a person responsible for their safety. THE CLEANING CLOTH The cloth gets saturated Remove wet cloth and 8. Never direct steam towards people, animals or plants. BECOMES WET with water replace with a new 9. Do not immerse the H2O MOP X5™ in water or other liquids. cleaning cloth (Optional item) or allow cloth to cool, then wring out and reattach. 3 32
  • 5. USER’S GUIDE USER’S GUIDE • Cleaning blocked steamer accessories. 10. Do not use with damaged cord or plug. If the H2O MOP X5™ is not working Due to the high mineral content of water in some areas, you may notice that less as it should, has been dropped, damaged, left outdoors, or immersed in steam comes out from the Hand-Held Steamer accessories. water, return it to the distributor. If the supply cord is damaged, it must be This may be caused by calcium buildup inside the tip of the nozzle. replaced by the manufacturer or a qualified repair facility to avoid hazard. How to clean calcium buildup: 11. Do not pull or carry the unit by the cord, use the cord as a handle, close a We recommend using a spray lubricant. Spray a small burst or two of the door on the cord, or pull the cord around sharp edges or corners. Keep lubricant inside the tip of the Jet Nozzle. After spraying lubricant inside the the cord away from heated surfaces. component, fill the steamer with water according to the directions and run a 12. Never force the plug into an outlet. continuous jet of steam through the affected accessory for several minutes to 13. Do not use extension cords or outlets with inadequate electrical current remove the deposit. Once the steam pathway is clear, aim the steamer at a neutral carrying capacity. surface or a cleaning cloth to make sure no debris is emitted. 14. Unplug after each use. To safely unplug, grasp the plug and gently pull, do not unplug by pulling on the cord. WE RECOMMEND PREFORMING THIS PROCEDURE IN A PROTECTED AND  15. Do not handle the plug or the H2O MOP X5™ with wet hands or operate WELL-VENTILATED AREA. without shoes. 16. Do not insert any objects into openings in the unit. Do not use with any opening Microfiber Cloth care: blocked. • Machine wash at 60 ºC (140 ºF) 17. Do not use the Mop Head without floor cloth in place. • Do not bleach 18. Do not use without water in the Water Tank. • Do not use fabric softener 19. Use extra caution when using on stairs. 20. Store your H2O MOP X5™ indoors in a cool, dry place. 21. Keep your work area well lit. 22. Never put hot water or any other liquids such as aromatic, alcohol-based, or detergent products into the H2O MOP X5™ Water Tank. This will make the operation unsafe and damage the unit. 23. Always keep the output for the steam clear. Avoid placing the steam opening on soft surfaces which may block the flow of steam. Keep the openings free from lint, hair and other potential obstructions to ensure proper steam flow. 31 4
  • 6. USER’S GUIDE USER’S GUIDE 24. Use only as directed in this manual. Use only manufacturer’s 2) Use the Cleaning Pin to remove scale deposits from the small hole of the steam recommended accessories. outlet in the Main Body, as illustrated in Fig. 2. 2 25. Use of attachments not provided or sold by the manufacturer or authorized By swirling and pushing the pin up and down resellers may cause fire, electric shock or injury. you will clean the steam outlet. Always ensure 26. The liquid or steam should not be directed towards equipment containing that all scale debris have been removed from electrical components, such as the interior of ovens. the steam outlet before reassembling. 27. Do not expose to rain. Continue swirling Cleaning Pin until no further 28. Stop using the H2O MOP X5™ if you observe water leakage, and contact a debris is evident. qualified technician. 29. Do not use the H2O MOP X5™ in enclosed spaces that are filled By using cleaning solution with flammable, explosive or toxic vapor such as paint thinner or oil-based 1) Prepare a solution of 1/3 white vinegar and 2/3 tap water and add to the water tank. paint. 30. Do not use on leather, wax polished furniture or floors, unsealed hardwood 2) Secure and position the unit to ensure steam released is aimed away from the or parquet floors, synthetic fabrics, velvet or other delicate floor or surrounding objects and surfaces. Plug the unit in, turn the unit ON by steam-sensitive materials. pressing the Power Switch ( O / I ) and allow the unit to produce steam until the 31. Do not use for space heating purposes. vinegar/water solution is used up. 32. Unplug appliance from outlet before servicing. 3) Repeat the above procedure as many times as necessary until a normal steam 33. Do not touch hot surfaces. flow rate is achieved. 34. Do not place on or near a hot gas or electric burner, or in a heated oven. 35. To disconnect the unit, turn the Power Switch ( O / I ) to the “OFF” position, 4) Fill the Water Tank with fresh water and rinse out. then remove plug from wall outlet. 36. Do not use appliance for other than its intended use. 5) Fill the Water Tank with fresh water, attach to the unit and release steam 37. Care should be taken when using appliance due to emission of steam. through the system until the Water Tank is empty. 38. To avoid circuit overload, do not operate another appliance on the same ! WARNING socket (circuit) as the steam cleaner. Do not leave the steamer unattended during the lime scale removal  ! WARNING  DANGER OF SCALDING process and/or while in use. ! NOTICE HOUSEHOLD USE ONLY Perform a test cleaning on a suitable isolated area after each lime scale removal to Commercial use of this unit voids the manufacturer’s warranty. ensure that there is no debris left in the system. ! WARNING DANGER OF SCALDING SAVE THESE INSTRUCTIONS 5 30
  • 7. USER’S GUIDE USER’S GUIDE CLEANING AND MAINTENANCE KEY FEATURES ! WARNING Curved Handle BE SURE THAT THE UNIT IS DISCONNECTED FROM THE POWER OUTLET  WHEN PERFORMING CLEANING. Upper Cord Wrap Drain the remaining water in the tank and clean the tank after every use. Please use detergent to clean the accessories (Jet Nozzle and Round Brush) when Power Supply Cord they are dirty, then wash with clean water and air dry. Cord Holder Curved Handle Lock Button How to decalcify the Water Tank interior: To clean calcium deposits that build up inside the Water Tank, add one or two Extension Handle tablespoons of white vinegar to a full Water Tank, close the Water Tank cap and shake the contents. DO NOT TURN THE STEAMER ON. Lower Cord Wrap Let the unit sit for a few hours. Then, empty the Water Tank and refill with clean Extension Handle Lock Button water and empty until it rinses clear. Power Switch ( O / I ) with LED ON/OFF Light ! WARNING Steam Regulator Water Tank Cap DO NOT IMMERSE THE H2O MOP X5™ IN WATER. Water Tank Main Body • Cleaning procedure to remove lime scale Lock Button (on Main Body) If your H2O MOP X5™ begins to produce steam more slowly than usual or stops Mop Head producing steam you may need to remove lime scale. Lime scale can develop over Front view Back view time on the metal parts and greatly affect mop performance. It is necessary to remove lime scale on a regular basis, every 25 - 50 times you use a full tank of water or at least once a month, especially in areas with hard water. ACCESSORIES The frequency of lime scale removal depends upon the hardness of your tap water and how often you use the steam mop. 225ml The H2O MOP X5™ uses tap water. However, in areas with hard water,  150ml 100ml 50ml distilled water should be used for better performance. Glider Microfiber Cloth Measuring Cup Cleaning Pin To remove lime scale from the H2O MOP X5™, please follow these procedures: By using Scraper 1) Make sure that the H2O MOP X5™ is disconnected from the power supply Jet Nozzle Round Brush (Brass) Round Brush (Nylon) before maintenance. 29 6
  • 8. USER’S GUIDE USER’S GUIDE OPTIONAL ACCESSORIES AFTER USE 1) Unplug Power Cord from outlet. 2) Allow Mop Pad/Cloths to cool down and carefully remove cleaning cloth from Mop Head, as cleaning cloth could still be hot. Window Cleaning Garment steaming Lint Cloth Cloth Cloth 3) Any water remaining in the Water Tank should be emptied prior to appliance storage. Always empty the Water Tank at the end of each use. 4) Let any water (that may remain as a product of condensation) drain from the steam opening prior to storing the appliance. 5) Wrap Power Cord around Upper and Lower Cord Wrap. Extension Hose Duster Window Cleaning Tool for the Hand-Heald Steamer 6) Wipe all surfaces of the H2O MOP X5™ with a soft cloth. Store in a protected, dry area. 7) Please store the unit in a cool and dry place when not in use. Do not leave it exposed to sunlight or rain. 8) Upright storage of the H2O MOP X5™ with a wet Mop Pad/Cloth may result in the formation of white marks on your floor. To remove the white marks, clean area with vinegar. Make sure to remove the Mop Pad/Cloth before storage. 7 28
  • 9. USER’S GUIDE USER’S GUIDE HOW TO ASSEMBLE THE H2O MOP X5™   ! WARNING             DANGER OF SCALDING ! WARNING Please make sure that the unit is unplugged from an electrical outlet  Do not touch the Window Cleaning/Garment Steamer Tool or the Lint and the Power Switch ( O / I ) is in the “OFF” ( O ) position before  Cloth during usage, as these components can get extremely hot. assembling the unit or changing the accessories. Keep the Extension Hose away from your body and avoid touching the hose, as it can get hot. 1) Attach the Mop Head to the Main Body as follows: Insert the Swivel Joint into 1a 1b 7) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug designated hole in the Main Body until the unit, refill the Water Tank and continue cleaning. it locks in place with the Lock Button on the Main Body (you will hear a clicking 8) Once you finish cleaning allow the Lint Cloth to cool and carefully remove it sound). from the Window Cleaning Tool, as the Lint Cloth could still be hot. Make sure that the Mop Head is  securely locked into place before usage. Coral Cloth for Mop Head Attach the triangle shaped Coral Cloth to the Mop Head following the same instructions as provided for the Microfiber Cloth with Hook and Loop tape in the “HOW TO ASSEMBLE THE H2O MOP X5™” section in this manual. The Coral Cloth is soft and durable with hundreds of super absorbing fringes, ideal 2a 2b 2) Insert the Extension Handle into the for your sealed hardwood, ceramic and other types of flooring. designated opening in the Main Body Thane Direct and its affiliated companies assume no liability for personal injury or until it gets locked in place with the property damage resulting from the misuse of the H2O MOP X5™, including the Extension Handle Lock Button. failure to comply with the instructions contained in this User Guide or provided by the manufacturer or distributor of the treated surface. 27 8
  • 10. USER’S GUIDE USER’S GUIDE 3) Insert the Curved Handle into the 8) Once you finish cleaning allow the Duster Coral Cloth to cool down and 3a 3b designated opening of the Extension carefully remove it from the Duster frame, as the Coral Cloth could still be hot. Handle until it gets locked in place with the Curved Handle Lock Button. LINT CLOTH Make sure that the H2O MOP X5™ is unplugged. Make sure both parts, the  1) Fill the Water Tank with water. Please refer to Extension Handle and the Curved  the “HOW TO USE THE H2O Mop X5™” section Handle, are secured in place before  in this manual. usage. 2) Install the Lint Cloth onto the Window Cleaning/Garment Steaming Tool and attach the Window Cleaning/Garment Steaming Tool to the Extension Hose as described in the “How To Assemble the Optional Accessories” section in this manual. 4a 4b 3) Select one of the following Steam Regulator 4) Turn the Lower Cord Wrap to align the cord channel opening with the cord positions: 1 – Low or 2 – Medium channel in the Extension Handle as Do not use 3 – High and 4 - Hot Spray steam settings when using the  illustrated in Fig. 4a. Garment Steamer. Insert the Power Supply Cord all the way You can change the Steam Regulator position and the steam output while operating in its channel and turn the Lower Cord the H2O MOP X5™. Wrap to lock the Power Supply Cord 4) Follow Step 3 described in the “How To Assemble the Optional Accessories“ as illustrated in Fig. 4b. section in this manual. 5) Hold the Hand-Held Steamer in one hand and grasp the handle grip on the Extension Hose with the other hand as illustrated above. 6) Slowly pass over surface to be cleaned. The absorbent Lint Cloth picks up the dirt/hair loosened by the steam. Do not use on animals. ! CAUTION Pulling on the Extension Hose with excessive force will damage it, resulting in a steam leak. 9 26
  • 11. USER’S GUIDE USER’S GUIDE DUSTER Insert the Power Supply Cord into the 4c 4d Make sure that the H2O MOP X5™ is unplugged. Cord Holder located at the top of the 1) Fill the Water Tank with water. Please refer to Extension Handle as illustrated in Fig. 4c and the “HOW TO USE THE H2O MOP X5™” section then insert Power Supply Cord into the in this manual. Upper Cord Wrap as illustrated in Fig. 4d. 2) Install the Coral Cloth onto the Duster frame and attach the Duster to the Extension Hose as described in the “How To Assemble the Optional Accessories” section in this manual. 3) Select one of the following Steam Regulator positions: 1 – Low, 2 – Medium or 3 – High Do not use 4 - Hot Spray steam setting when using the Duster. 5) Place the Mircofiber Cloth on the 5a 5b You can change the Steam Regulator position and change the steam output bottom of the Mop Head and make sure while operating the H2O MOP X5™. all the loops on the cloth are aligned with the gripping hooks 4) Follow Step 3 described in the “How To Use the Hand-Hand Steamer“ on the bottom of the Mop Head (Refer section in this manual. to Fig. 5a), then press the cloth against the Mop Head so the loops on the 5) Hold the Hand-Held Steamer in one hand and grasp the handle grip on the cloth catch the gripping strips on the Mop Head and hold the pieces together. Extension Hose with the other hand as illustrated above. 6) When using the H2O MOP X5™ 6a 6b 6) Slowly pass over surface to be cleaned. The absorbent Coral Cloth picks up the dirt loosened by the steam. Keep a towel handy and wipe away any excess water on carpet surfaces: Place the Mop Head, that may accumulate. with Microfiber Cloth in place, on top of the ! CAUTION carpet glider as illustrated in Fig. 6a. Do not Pulling on the Extension Hose with excessive force will damage it, possibly resulting attempt to use the H2O MOP X5™ unit in a steam leak. on carpet/rug surfaces without the carpet ! WARNING DANGER OF SCALDING glider in place. Do not touch the Duster/Coral Cloth during usage, as these components ! NOTICE can get extremely hot. Never use the carpet glider on  surfaces  Keep the Extension Hose away from your body and avoid touching the that are prone to scratching. hose as it can get hot. ! CAUTION 7) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug the Never assemble or remove the accessories while the unit is in operation. unit, refill the Water Tank and continue cleaning. 25 10
  • 12. USER’S GUIDE USER’S GUIDE HOW TO USE THE H2O MOP X5™ PLEASE READ BEFORE USE 5) To steam a garment, place item of clothing on the hanger and steam the The H2O MOP X5™ is designed to thoroughly clean floor surfaces, such as marble, garment directly. ceramic, carpet, stone, linoleum, and sealed hardwood floors and parquet. Not all 6) Hold the Hand-Held Steamer in one hand and floor types are suitable for steam cleaning. grasp the handle grip on the Extension Hose with the other hand as illustrated. The heat and steam action my remove the wax on surfaces treated with wax. Do Slowly slide the Garment Steamer Head vertically, not use on unsealed flooring or let unit stand on any wood or heat sensitive floor from the top to the bottom of the garment. for an extended period of time. This could cause the wood grain to rise, in You may also reverse this motion and steam addition to other types of damage. from the bottom to the top. Curtains and draperies can be steamed while When using on vinyl, linoleum or any other heat sensitive floors, use extra caution. they are hanging. Too much heat can melt glue in the flooring. Use only on laminated flooring that ! NOTICE has been laid professionally and without any gaps or cracks that would permit the entry of moisture. Please refer to label on item of clothing Test the H2O MOP X5™ on a small isolated area of your flooring prior to overall use to check if garment can be steamed. on any floor surface. Some fabrics like leather, suede, and velvet may not be suitable for steaming. Always check the use and care instructions of your flooring manufacturer or If you are not sure then steam a small part of the inside of the garment to test that it does not damage the fabric before steaming the entire garment distributor before using the H2O MOP X5™. or fabric. When in doubt, please consult a flooring specialist. Only use the carpet glider ! CAUTION on carpeting and rugs. Use of the carpet glider on other floor surfaces will cause CAUTION: Pulling on the Extension Hose with excessive force will damage the streaking and possibly scratching. hose, possibly resulting in a steam leak. ! NOTICE ! WARNING DANGER OF SCALDING This product emits steam and creates moisture. Water marks, discoloration  Do not touch the Garment Steamer Tool/Cloth during usage, as these or damage to the floor surface can occur if the unit is left operating too  components can get extremely hot. long in one place. Keep the Extension Hose away from your body and avoid touching the hose as it can get hot.  7) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug the unit, refill the Water Tank and continue cleaning. 8) Once you finish cleaning allow the Garment Steamer Cloth to cool down and carefully remove it from the Window Cleaning Tool, as the Garment Steamer Cloth could still be hot. 11 24
  • 13. USER’S GUIDE USER’S GUIDE 6) When the Hand-Held Steamer stops emitting steam, simply turn off and unplug 1) Fill the Water Tank with water: the unit, refill the Water Tank and continue cleaning. ! CAUTION 7) Once you finish cleaning, allow the Coral Cloth to cool down and carefully Make sure that the H2O MOP X5™ is unplugged. remove it from the Window Cleaning Tool, as cleaning cloth could still be hot. Turn the Water Tank cap counter-clockwise approximately 90° to the ! NOTICE “OPEN” position and remove the cap as illustrated in Fig. 1a, b and c. • Do not use the steam to clean frozen windows. • Be careful when using the steamer on glass, as it may break. 1a 1b 1c GARMENT STEAMER Make sure that the H2O MOP X5™ is unplugged. 1) Fill the Water Tank with water. Please refer to the “HOW TO USE THE H2O MOP X5™” section in this manual 2) Install the Garment Steamer Cloth onto the Window Cleaning/Garment Steaming Tool and attach the Window Cleaning/Garment Steaming Tool to the Hold the mop at a 45° angle as illustrated in Fig. 1d and add water in the tank up Extension Hose as described in the “How To Assemble the Optional Accessories” to the MAX level by using the measuring cup. section in this manual. Do not overfill. The maximum tank capacity is 400 ML/13.5 OZ. 3) Select one of the following Steam Regulator positions: 1 – Low or 2 – Medium when using the Garment Steamer. 1d 1e 1f Do not use 3 – High and 4 - Hot Spray steam settings when using the Garment Steamer. You can change the Steam Regulator position and steam output while operating the H2O MOP X5™. 4) Follow Step 3 described in the “How To Use the Hand-Hand Steamer“ 45º section in this manual. 23 20 12
  • 14. USER’S GUIDE USER’S GUIDE HOW TO USE OPTIONAL ACCESSORIES Replace the Water Tank cap and 1g 1h WINDOW CLEANING TOOL turn clockwise approximately Make sure the H2O MOP X5™ is unplugged. 90° to the “CLOSE” position until the cap is tightened 1) Fill the Water Tank with water. Please refer to the “HOW TO USE THE H2O securely. MOP X5™” section in this manual The H2O MOP X5™ uses tap  2) Install the Coral Cloth onto the Window Cleaning Tool and attach the Window water. However, in areas  Cleaning Tool to the Extension Hose as described in the “How To Assemble the with hard water, distilled  Optional Accessories” section in this manual water should be used for better performance. 1i Make sure the Copper Cone inside the Water Tank is always 3) Follow Steps 2 and 3 described in the “How submerged in water (As illustrated in Fig. 1i) while operating To Use the Hand-Hand Steamer“ section in this the H2O MOP X5™. manual. ! NOTICE 4) Hold the Hand-Held Steamer in one hand and grasp the handle grip on the Extension Hose with Never put cleaning detergents or scented products into the H2O MOP X5™. the other hand as illustrated. This will make operation unsafe and damage the unit. 5) Slowly pass over glass (or other similar) surface 2) Select one of the following Steam Regulator positions: to be cleaned. Apply steam liberally. 2 The absorbent Coral Cloth picks up the dirt 1 – Low, 2 – Medium, 3 – High and 4 – Hot Spray loosened by the steam, and the squeegee blade removes any remaining trails of water. • 1 – Low and 2 – Medium Setting: Ideal for cleaning Keep a towel handy and wipe away any excess water that may accumulate. all hard floors, such as linoleum, ceramic, marble, ! CAUTION wood, etc. Pulling on the Extension Hose with excessive force will damage it, possibly resulting • 3 – High Setting: Ideal for cleaning carpets and rugs. in a steam leak. ! WARNING DANGER OF SCALDING • 4 – Hot Spray Setting: Ideal for cleaning Do not touch the Window Cleaning Tool/Coral Cloth during usage, as  bathrooms, kitchens, window sills, car wheels, etc. these components can get extremely hot.  You can change the Steam Regulator position and change the steam output while operating the H2O MOP X5™. Keep the Extension Hose away from your body and avoid touching the  hose as it can get hot.  20 13 20 22
  • 15. USER’S GUIDE USER’S GUIDE This may also happen if the Power Switch ( O / I ) was left in the ON ( I ) position 3) Once the unit has been fully assembled and filled with water, plug in the Power (lower position) after previous use and the unit was disconnected by unplugging only. Cord to a grounded electrical outlet. The RED light - Power Indicator will indicate Make sure to turn the unit off after each use and then disconnect from the when power is on. Power Switch ( O / I ) is in the OFF ( O ) position (higher position). electrical outlet so the unit is in the OFF ( O ) position when used next time. Wait for the Ready-to-Use indicator to turn Green - approximately 20 - 30 seconds. GREEN light will turn on when the steam mop is ready for use. 4) Slowly pass over surfaces to be cleaned. Apply steam liberally. Keep a towel When the Ready-to-Use indicator light turns Green press the Power Switch ( O / I ) handy and wipe away any excess water that may accumulate. to the ON ( I ) position (lower position). The mop will start emitting steam. To stop emitting steam turn OFF ( O ) the unit by pressing the Power Switch ( O / I ) 5) When the Hand-Held Steamer stops emitting steam, simply turn OFF and unplug again. If the Power Switch ( O / I ) is pressed Red - Power ON Green - Ready to use the unit, refill the Water Tank and continue cleaning. (lower position) prior to Ready-to-Use To sanitize your work surfaces, kitchen countertops, sinks, bathrooms, etc., use light indicator turning green, water from the Hand-Held Steamer over the same area for about 15 seconds. the previous use will not be heated and will be forced out by present steam ! NOTICE and will cause puddling to occur. Do not carry out this procedure on heat and steam sensitive surfaces. This may also happen if the Power The force and heat of the steam may adversely affect certain materials. Always Switch was left in the ON ( I ) position check the suitability of using the steamer on a particular surface by first testing (lower position) from the previous use OFF (O) ON (I) a hidden area. and the unit was disconnected by Position Position (Higher) (Lower) ! WARNING unplugging only. Make sure to turn the unit OFF after each usage and Never direct steam towards people, animals or plants. then disconnect from the electrical ! NOTICE outlet so the unit is in the OFF ( O ) position when used next time. • Do not use the steam to clean frozen windows. • Be careful when using the steamer on glass, as it may break. 4) Slowly pass over the surface to be cleaned. The absorbent mop cloth picks up • Do not use steamer on leather, wax polished furniture or waxed the dirt loosened by the steam. Apply steam liberally. Keep a towel handy and wipe floors, synthetic fabrics, velvet or other delicate steam-sensitive materials. away any excess water that may accumulate. Thane Direct and its affiliated companies assume no liability for personal injury or 5) When the H2O MOP X5™ stops emitting steam, simply turn OFF and unplug property damage resulting from the misuse of the H2O MOP X5™, including the the appliance, refill the Water Tank and continue cleaning. failure to comply with the instructions contained in this User Guide or provided by the manufacturer or distributor of the treated surface. 20 21 20 14
  • 16. USER’S GUIDE USER’S GUIDE ! WARNING HOW TO USE HAND-HELD STEAMER Never leave the H2O MOP X5™ unattended while  plugged in. ! CAUTION For Best Results: Make sure that the H2O MOP X5™ is unplugged. 1) Sweep or vacuum floor prior to using the H2O MOP X5™. 1) Fill the Water Tank with water. Please refer to the “HOW TO USE THE H2O MOP X5™” section in this manual. 2) To avoid puddling of water, the Microfiber Cloth must Attach either the round nylon brush or the round copper brush as be clean and dry for use. To replace the cleaning cloth, explained in the “How to assemble Hand-Held Steamer” section in proceed as follows: Let the cleaning cloth cool down, this manual. remove cloth from unit, replace with a new Microfiber Cloth (Optional Item) and continue use. Select low steam regulator 2) Select one of the following Steam Regulator positions: position. 1 – Low, 2 – Medium, 3 – High or 4 – Hot Spray. You can change the Steam Regulator position and 3) To sanitize an area of your floor, leave the H2O MOP X5™ the steam output while operating the H2O MOP X5™. at high steam setting over the steam area for about 10 seconds, 3) Once the unit has been fully assembled and filled with water, plug in but no longer than 15 seconds. the Power Cord into a grounded electrical outlet. ! NOTICE Do not carry out this procedure on heat and steam RED light - Power Indicator will indicate when power is on. sensitive floors. Power Switch ( O / I ) is in the OFF ( O ) position (higher position). ! Wait for the Ready-to-Use indicator to turn Green - approximately 20 - 30 seconds. IMPORTANT • Never steam at one spot for too long. This can cause floor GREEN light will turn on when the steam mop is ready for use. surface damage. When the Ready-to-Use indicator light turns green press the Power Switch ( O / I ) • Do not put hands or feet under the steam mop. Unit gets very hot. to the ON ( I ) position (lower position). • During use a pulsing noise may be heard indicating that the mop is producing The Hand-Held Steamer will start Red - Power ON Green - Ready to use steam. This noise is normal. emitting steam. • There may be some minor “spitting” of water mixed with the steam. This is To stop emitting steam, turn OFF the also normal. unit by pressing the Power Switch ( O / I ) • The force and heat of the steam may adversely affect certain materials. Always again. If the Power Switch ( O / I ) is check the suitability of using the steam mop on a surface by carrying out a pressed (lower position) prior to the preliminary test on a hidden area. Ready-to-Use light indicator turning OFF (O) ON (I) Position Position green, water from previous use will (Higher) (Lower) Thane Direct and its affiliated companies assume no liability for personal injury or not be heated and will be forced out property damage resulting from the misuse of the H2O MOP X5™, including the by present steam. failure to comply with the instructions contained in this User Guide or provided by the manufacturer or distributor of the treated surface. 20 15 20 20
  • 17. USER’S GUIDE USER’S GUIDE HAND-HELD STEAMER GARMENT STEAMING TOOL The Hand-Held Steamer is an ideal portable cleaner for use on work surfaces, 4. To use the Window Cleaning tool as a Garment Steamer, install the Microfiber countertops, sinks, windows, mirrors, tiles and spot cleaning on floors, carpets and Cloth or the Lint Cloth over the Window Cleaning/Garment Steamer Tool rugs. Use it with the Jet Nozzle, Brass brush or Nylon brush attachments to spray (as illustrated in Fig. 4a, 4b & 4c). away dirt, grease, mold and more. Black Tag 4a 4b 4c HOW TO ASSEMBLE HAND-HELD STEAMER ! CAUTION Tag back side Make sure that the H2O MOP X5™  1a 1b is unplugged before assembly. 5. Attach the Window Cleaning/Garment 5a Steamer Tool to the Extension Hose as 1) Remove the Power Supply Cord from follows: Align the lock button on the upper cord wrap and cord holder, the Extension Hose with the designated turn the lower cord wrap to release the hole on the Window Cleaning/Garment cord and remove the Power Supply Cord Steaming Tool Frame and then push the from its channel as illustrated in Extension Hose until it locks in place (as illustrated in Fig. 5a) Fig. 1a & 1b. 2a 2b 6a 6b DUSTER 2) Press the Extension Handle 6. Install the cleaning lock button and remove the Coral Cloth onto the Extension Handle and the Curved Duster Frame (as Handle from the Main Body. illustrated in Fig. 6a & 6b). 3) Press the Lock button on Main Body 7. Attach the Duster Frame to the Extension Hose as follows: and remove the Mop Head. 3a 3b Align the lock 7a 7b button on the Extension Hose with the designated hole on the Duster Frame and then push in the Extension Hose until it locks in place (as illustrated in Fig. 7b). 20 19 20 16
  • 18. USER’S GUIDE USER’S GUIDE HOW TO ASSEMBLE THE OPTIONAL ACCESSORIES 4) To attach the Jet Nozzle: Remove the Mop Head by pressing the Lock 4a 1a Insert the Jet Nozzle into the Button on the Main Body or remove the Jet designated hole in the Main Nozzle following the same procedure. Body until it locks in place with 1. Insert the designated end of the 1b the Lock Button on the Main Extension Hose into the designated Body (you will hear a clicking hole in the Main Unit until it locks in sound), as illustrated in Fig. 4a. 4b place with the Lock Button on the Main Body (you will hear a clicking sound) Make sure that the Jet  1c Nozzle is securely locked  in place before usage. as illustrated in Fig. 1a, 1b & 1c. Make sure that the Extension Hose is  securely locked into place before usage.  5) Attach either the round nylon brush or round copper brush by screwing onto WINDOW CLEANING TOOL the threaded end of the Jet Nozzle as illustrated in Fig. 5 a, b and c. 2. Loosen up the drawstring on the Coral Cloth and install the Coral Cloth onto the To remove either round brush, unscrew from the Jet Nozzle. designated hooks on the Window Cleaning Tool Frame and pull up the drawstring to secure the Coral Cloth in place. NOTE: Do not cover the squeegee blade. Make 5a 5b 5c sure to attach the Coral Cloth to all hooks on the Cleaning Tool Frame to prevent slipping or falling from the frame during use (as illustrated in Fig. 2a, 2b & 2c). 2a Hooks 2b 2c • The round nylon brush is great for cleaning smooth hard surfaces, Hooks such as toilets, sinks, and kitchen counters, etc. • The round copper brush is great for cleaning coarse or metal surfaces, front side such as brick floors, car wheels, metal doors, and metal frames, etc. 3. Attach the Window Cleaning Tool to the Extension Hose as follows: • Both brushes can also effectively clean the grease on pans, stoves Align the lock button 3a 3b and ovens in the kitchen. They can be used with soap or detergent to clean dirty on the Extension Hose areas. with the designated ! NOTICE hole on the Window Never use the round brass brush on surfaces that are prone to scratching. Cleaning Tool Frame and then push in the Extension Hose until it locks in place (as illustrated in Fig. 3a & 3b). 17 20 18 20
  • 19. Distributed by: Thane International, Inc., Thane Direct Canada, Inc., Thane Direct UK, Ltd., La Quinta, CA 92253 Mississauga, Canada Admail ADM3996, London, W1T 1ZU www.thane.com www.thane.ca www.thanedirect.co.uk H2O MOP X5™-Eng.CAN. (Dec. 20, 2010) Copyright © 2010 Thane International, Inc. MADE IN CHINA