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Social Media from a Security
Point of View
How does SpareBank 1 perceive security risk in social media?



Mari Grini, SpareBank 1 Gruppen,
Telenor GoToSec, September 28th 2010




                                                               http://www.flickr.com/photos/jackjenkins/117015092/
Comments or questions?

   @MariGrini
You can’t say no to social media
from a security point of view
f           i     i    f i

Big Trends to Watch right now

1.
1 The Web Will Be Accessible Anywhere

2. Web Access Will Not Focus Around the
   Computer

3. The Web Will be Media-Centric

4. Social Media Will Be Its Largest
   Component




                                          Source: Mashable, January 2010
How do we work
with social media
            y
in a security
perspective?
Out togheter a team with members from many
different diciplines




                                             Photo: http://www.flickr.com/photos/lumaxart/2137737248/sizes/l/in/photostream/
Five major risks
1. Pitfalls of sharing and dialogue
1. Pitfalls of sharing and dialogue.
To
T protect or to share information is the question
     t t     t   h    i f    ti   i th       ti



                                                    ”Social media is
                                                 dialogue and sharing
                                                        online”




   Photo: from halifax magazine July 29th 2010
2. Personal Life vs. Business Life
2. Personal Life vs. Business Life


     Mari: Surprised that the authorities in France and Germany advise
     against the use of IE until vulnerability is patched:
     http://bit.ly/7t6xoV, or what? 4:05 PM Jan 18th

     Bente: France joins Germany by advising citizens to avoid Internet
     Explorer. I've turned up the heat in UK: http://bit.ly/4txkxD (via
     @tom_watson) 7:16 PM Jan 18th f
                    )                h from Tweetie

     Mari:@bente It will be interesting to see if this is standard procedure
     for all 0-day vulnerabilities in browsers;) 8:01 PM Jan 18th

     Bente: @MariGrini Are you thinking to warn users against IE? 9:12 AM
     Jan 19th from TweetDeck in reply to MariGrini

     Mari: @bente A f as I know we have no such warning - b notice
     M i @b       As far     k        h          h      i    but   i
     that I move on the border between me as a private person and me as
     an employee;) 10:40 AM Jan 19th

                                                http://www.flickr.com/photos/ijustine/2231394513/sizes/o/in/photostream/
3. Social media spreads malware
3. Social media spreads malware
Be t
B trustful but not naive
      tf l b t   t   i
4. Identities on the Internet
4. Identities on the Internet
Few formal procedures confirm identities on the Internet
F   f    l      d        fi   id titi       th I t     t
5. Targeted Attacks
5. Targeted Attacks
Low value information may be a means to access
L     l   i f     ti      b          t
more valuable information
So what do you do as an
    organization?
      g
Make an internal campaign to build
knowledge and a positive attitudes
k   l d      d      i i     i d
among employees




                                              http://www.sli
  Some activities
  • Seminars




                                                           ideshare.net/SpareB
  • Intranet
  •Q i
   Quiz




                                                                             Bank1/nettvettregle
  • Online discussions
  • Gadgets




                                                                                               er-for-ansatte-i-sparebank-1
  • Symbols

  And we shared our campaign with those who
  wanted it. Even competitors!
How important was the campaign to
 our employees?
        l     ?



Almost 80% think that it is
important or very important
that SpareBank 1 discusses
common attitudes to social
media (5/6)


                              Not important   Very important
“The best way to control the
    e      ay     co t o t e
conversation is by improving
the
th conversation.”
            ti   ”
Hugh MacLeod gapingvoid.com
     MacLeod, gapingvoid com   (Via Eirik S lh i
                               (Vi Ei ik Solheim, NRKbeta.no)
                                                  NRKb t    )
Thanks for your time!
           y
                                                                   @MariGrini
                                                                +47 93022482
                                                    mari.grini@sparebank1.no
                                              http://no.linkedin.com/marigrini
                                          http://www.facebook.com/mari.grini
                                             p //                   /    g



 You can dowload this presentation here: http://www.slideshare.net/SpareBank1

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Social Media From a Security Point Of View - Telenor GoToSec and Telenor People and Security September 2010, Mari Grini from SpareBank 1

  • 1. Social Media from a Security Point of View How does SpareBank 1 perceive security risk in social media? Mari Grini, SpareBank 1 Gruppen, Telenor GoToSec, September 28th 2010 http://www.flickr.com/photos/jackjenkins/117015092/
  • 3. You can’t say no to social media from a security point of view f i i f i Big Trends to Watch right now 1. 1 The Web Will Be Accessible Anywhere 2. Web Access Will Not Focus Around the Computer 3. The Web Will be Media-Centric 4. Social Media Will Be Its Largest Component Source: Mashable, January 2010
  • 4. How do we work with social media y in a security perspective? Out togheter a team with members from many different diciplines Photo: http://www.flickr.com/photos/lumaxart/2137737248/sizes/l/in/photostream/
  • 6. 1. Pitfalls of sharing and dialogue
  • 7. 1. Pitfalls of sharing and dialogue. To T protect or to share information is the question t t t h i f ti i th ti ”Social media is dialogue and sharing online” Photo: from halifax magazine July 29th 2010
  • 8. 2. Personal Life vs. Business Life
  • 9. 2. Personal Life vs. Business Life Mari: Surprised that the authorities in France and Germany advise against the use of IE until vulnerability is patched: http://bit.ly/7t6xoV, or what? 4:05 PM Jan 18th Bente: France joins Germany by advising citizens to avoid Internet Explorer. I've turned up the heat in UK: http://bit.ly/4txkxD (via @tom_watson) 7:16 PM Jan 18th f ) h from Tweetie Mari:@bente It will be interesting to see if this is standard procedure for all 0-day vulnerabilities in browsers;) 8:01 PM Jan 18th Bente: @MariGrini Are you thinking to warn users against IE? 9:12 AM Jan 19th from TweetDeck in reply to MariGrini Mari: @bente A f as I know we have no such warning - b notice M i @b As far k h h i but i that I move on the border between me as a private person and me as an employee;) 10:40 AM Jan 19th http://www.flickr.com/photos/ijustine/2231394513/sizes/o/in/photostream/
  • 10. 3. Social media spreads malware
  • 11. 3. Social media spreads malware Be t B trustful but not naive tf l b t t i
  • 12. 4. Identities on the Internet
  • 13. 4. Identities on the Internet Few formal procedures confirm identities on the Internet F f l d fi id titi th I t t
  • 15. 5. Targeted Attacks Low value information may be a means to access L l i f ti b t more valuable information
  • 16. So what do you do as an organization? g
  • 17. Make an internal campaign to build knowledge and a positive attitudes k l d d i i i d among employees http://www.sli Some activities • Seminars ideshare.net/SpareB • Intranet •Q i Quiz Bank1/nettvettregle • Online discussions • Gadgets er-for-ansatte-i-sparebank-1 • Symbols And we shared our campaign with those who wanted it. Even competitors!
  • 18. How important was the campaign to our employees? l ? Almost 80% think that it is important or very important that SpareBank 1 discusses common attitudes to social media (5/6) Not important Very important
  • 19. “The best way to control the e ay co t o t e conversation is by improving the th conversation.” ti ” Hugh MacLeod gapingvoid.com MacLeod, gapingvoid com (Via Eirik S lh i (Vi Ei ik Solheim, NRKbeta.no) NRKb t )
  • 20. Thanks for your time! y @MariGrini +47 93022482 mari.grini@sparebank1.no http://no.linkedin.com/marigrini http://www.facebook.com/mari.grini p // / g You can dowload this presentation here: http://www.slideshare.net/SpareBank1