16. 6/13/2014 DAY OF EVENT
MY PERSONAL JOURNEY MAP: VIRTUAL CONFERENCE EXPERIENCE
16
WHEN The day of the event
WHAT Twitter response from MProfs
THOUGHTS
“I can view the files later but I
want to be part of the conference
today and I’m stuck in the lobby. At
least they responded though. I
should let them know I adjusted
my calendar for this conference.”
ACTIONS
TAKEN
Tweet back to #mprofs
PREVAILING MOOD Frustrated
HAPPINESS 2
LIKELIHOOD TO RENEW 4
22. 6/13/2014 DAY OF EVENT
MY PERSONAL JOURNEY MAP: VIRTUAL CONFERENCE EXPERIENCE
22
PREVAILING MOOD Forgiveness
HAPPINESS 7
LIKELIHOOD TO RENEW 5
END RESULT
In reviewing my blog from the day prior I came back to a quote to reflect upon: "Use what
talent you possess: the woods would be very silent if no birds sang except those that sang
best."
Marketing Profs are using their talents and being very responsive. If they had waited to
provide a virtual conference until it worked on every platform imaginable no one else would
have had the opportunity to see the conference.
And, at some level, it's nice to see that even those that I look at as a model aren't perfect
either. In this world of fast‐moving technology and new delivery platforms, we all have things
we can improve.