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Author
                                                          Christine Bentsen




                           SolarWinds Server & Application
                           Monitor (SAM) or ManageEngine
                                   Applications Manager –
                                          Still Undecided?
                                                           23rd August 2012




SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      1
Agenda

»      Top 5 Reasons - SAM over ME Applications Manager
»      SAM Vs. ME Applications Manager Detailed Comparison
»      SAM Dashboard
»      What the IT Pros say about SolarWinds SAM
»      Helpful Resources




SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      2
Top 5 Reasons to choose SAM over
ManageEngine Applications Manager




SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      3
SAM & ME Applications Manager
  - Detailed Comparison
                    SolarWinds SAM is provided in a perpetual license and there is no added cost for
                    additional users.

Affordability       ManageEngine Enterprise Applications Monitor Enterprise Version is not a perpetual
                    license. You will need to pay for it yearly and each administrator costs extra. Additionally,
                    with ManageEngine you will need to pay more for plug-ins in order to monitor many
                    applications. Some of the applications that are included with SAM but are an additional
                    yearly fee with ManageEngine include VMware and IBM® Websphere.


                    SolarWinds SAM provides comprehensive hardware monitoring for your HP® Proliant®,
                    Dell® PowerEdge®, IBM® System X®, and VMware® ESXi/ESX® host servers leveraging
                    SNMP, WMI, CIM, and the VMware API protocols. Some key metrics monitored include:
 Robust             Machine Make, Machine Model, Machine Serial Number, Array status, Array controller
Hardware            status, Power supply status, Fan status, Chassis intrusion status, Chassis temperature
Monitoring          and/or status, CPU temperature and/or status, Chassis fan speed and/or status, CPU fan
                    speed and/or status, Memory module status, Voltage regulator status

                    ManageEngine only provides very basic hardware statistics, allowing many potential
                    hardware problems to go undetected



 SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
 – THE RIGHT CHOICE
                                                          4
SAM & ME Applications Manager
   - Detailed Comparison
                          SAM provides broad and deep application support with over a hundred out-of-the-box
                          application templates. An easy –to-use wizard allows for the creation of powerful custom
    Application           application monitoring templates. The active user community thwack® also offers an
   Templates &            active content exchange, with many more application templates and integration built
Community Content         directly into SAM.

                          ManageEngine’s out-of-the-box application support is very limited. Based on the number
                          of applications supported out-of-the box, customers may find themselves spending
                          considerable time and effort creating custom monitors for their applications.



                         Real-Time Performance Monitoring is cool feature within SolarWinds SAM that enables
                         information polling as often as every 5 seconds. This feature allows you to instantly look
    Real-Time            at the processes running on a machine to determine what might be causing a problem like
   Performance
                         a sudden server spike. You don’t even need to log-in physically or remotely to the
    Monitoring
                         machine, you simply launch RTPE in context from the affected node.

                         ManageEngine doesn’t have this feature or anything like it. They use standard polling
                         intervals of minutes for all application monitoring and do not offer any real-time
                         troubleshooting tools like the Real Time Process Explorer to monitor performance issues in
                         real-time.

   SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
   – THE RIGHT CHOICE
                                                           5
SAM & ME Applications Manager
  - Detailed Comparison
                     SAM’s Expert Templates provide guidance as to what performance counters are important
                     and what thresholds are optimal for your environment. These recommendations are
                     based on industry best practices and vendor recommendations. Plus, Expert Templates
                     also include recommendations on what to do when thresholds are exceeded, and how to
    Expert           resolve the issue when it occurs. It’s like having your own IT expert monitoring your
  Templates          environment 24/7.

                     Manage Engine does not have a similar feature to Expert Templates. When it comes to
                     optimal thresholds and determining which counters matter for your environment, you are
                     on your own.


                     SolarWinds SAM is delivered by a growing, public company that is focused on IT
                     management. With SolarWinds, our IT customers’ needs will always be our primary focus.
IT Management
    Focus
                     ManageEngine is part of Zoho, a privately-held company with multiple software product
                     lines with competing priorities




  SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
  – THE RIGHT CHOICE
                                                        6
SAM Dashboard




                       SAM Summary page showing several applications being monitored

SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      7
SAM Dashboard




                  100+ built-in templates that leverage WMI,SNMP and scripting technologies
                         to provide real time data metrics on most critical applications

SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      8
SAM Dashboard



                                                                                Historical Hardware
                                                                                    Information




                         SAM also provides out-of- the-box server hardware monitoring to
                      view server hardware health and quickly identify any hardware issues
SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      9
What IT Pros say about SolarWinds SAM
»    SAM named Best of TechEd in the Systems Management and
     Operations category at Microsoft TechEd North America 2012.
      Awards produced by Windows IT Pro, SQL Server Pro, SharePoint Pro and
       Dev Pro

     » “With SolarWinds SAM I can keep track of everything in one
       place.”
      Steve Borba, Network Security Engineer, Citizens Business Bank

     » “Unlike many of the enterprise offerings we had worked with
       previously, SAM was not bloated with information and had a
       clean, easy-to-use interface. Within a week-and-a-half of playing
       with the free trial, we were able to accomplish things with SAM
       that we had been trying to do with our previous system for
       three years.”
      Jason Krisch - Manager, Technical Services - Carilion Clinic
SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      10
Helpful Resources

         We invite you to learn more about SolarWinds Server &
                       Application Monitor (SAM)

                       Watch Video                            Test Drive Live Demo



                 Ask Our Community                         Download 30-day Free Trial


                Client Testimonial                             Client Testimonial
          (SAM) Allows Carilion to be Proactive                    (N)Ode to SAM

                                                   Whitepaper
                                           Selecting the Right Server &
                                           Application Monitoring Tool

                                          Click any of the links above
SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER
– THE RIGHT CHOICE
                                                      11
Thank You!




12

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SolarWinds or ManageEngine Applications Manager - Still Deciding?

  • 1. Author Christine Bentsen SolarWinds Server & Application Monitor (SAM) or ManageEngine Applications Manager – Still Undecided? 23rd August 2012 SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 1
  • 2. Agenda » Top 5 Reasons - SAM over ME Applications Manager » SAM Vs. ME Applications Manager Detailed Comparison » SAM Dashboard » What the IT Pros say about SolarWinds SAM » Helpful Resources SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 2
  • 3. Top 5 Reasons to choose SAM over ManageEngine Applications Manager SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 3
  • 4. SAM & ME Applications Manager - Detailed Comparison SolarWinds SAM is provided in a perpetual license and there is no added cost for additional users. Affordability ManageEngine Enterprise Applications Monitor Enterprise Version is not a perpetual license. You will need to pay for it yearly and each administrator costs extra. Additionally, with ManageEngine you will need to pay more for plug-ins in order to monitor many applications. Some of the applications that are included with SAM but are an additional yearly fee with ManageEngine include VMware and IBM® Websphere. SolarWinds SAM provides comprehensive hardware monitoring for your HP® Proliant®, Dell® PowerEdge®, IBM® System X®, and VMware® ESXi/ESX® host servers leveraging SNMP, WMI, CIM, and the VMware API protocols. Some key metrics monitored include: Robust Machine Make, Machine Model, Machine Serial Number, Array status, Array controller Hardware status, Power supply status, Fan status, Chassis intrusion status, Chassis temperature Monitoring and/or status, CPU temperature and/or status, Chassis fan speed and/or status, CPU fan speed and/or status, Memory module status, Voltage regulator status ManageEngine only provides very basic hardware statistics, allowing many potential hardware problems to go undetected SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 4
  • 5. SAM & ME Applications Manager - Detailed Comparison SAM provides broad and deep application support with over a hundred out-of-the-box application templates. An easy –to-use wizard allows for the creation of powerful custom Application application monitoring templates. The active user community thwack® also offers an Templates & active content exchange, with many more application templates and integration built Community Content directly into SAM. ManageEngine’s out-of-the-box application support is very limited. Based on the number of applications supported out-of-the box, customers may find themselves spending considerable time and effort creating custom monitors for their applications. Real-Time Performance Monitoring is cool feature within SolarWinds SAM that enables information polling as often as every 5 seconds. This feature allows you to instantly look Real-Time at the processes running on a machine to determine what might be causing a problem like Performance a sudden server spike. You don’t even need to log-in physically or remotely to the Monitoring machine, you simply launch RTPE in context from the affected node. ManageEngine doesn’t have this feature or anything like it. They use standard polling intervals of minutes for all application monitoring and do not offer any real-time troubleshooting tools like the Real Time Process Explorer to monitor performance issues in real-time. SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 5
  • 6. SAM & ME Applications Manager - Detailed Comparison SAM’s Expert Templates provide guidance as to what performance counters are important and what thresholds are optimal for your environment. These recommendations are based on industry best practices and vendor recommendations. Plus, Expert Templates also include recommendations on what to do when thresholds are exceeded, and how to Expert resolve the issue when it occurs. It’s like having your own IT expert monitoring your Templates environment 24/7. Manage Engine does not have a similar feature to Expert Templates. When it comes to optimal thresholds and determining which counters matter for your environment, you are on your own. SolarWinds SAM is delivered by a growing, public company that is focused on IT management. With SolarWinds, our IT customers’ needs will always be our primary focus. IT Management Focus ManageEngine is part of Zoho, a privately-held company with multiple software product lines with competing priorities SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 6
  • 7. SAM Dashboard SAM Summary page showing several applications being monitored SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 7
  • 8. SAM Dashboard 100+ built-in templates that leverage WMI,SNMP and scripting technologies to provide real time data metrics on most critical applications SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 8
  • 9. SAM Dashboard Historical Hardware Information SAM also provides out-of- the-box server hardware monitoring to view server hardware health and quickly identify any hardware issues SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 9
  • 10. What IT Pros say about SolarWinds SAM » SAM named Best of TechEd in the Systems Management and Operations category at Microsoft TechEd North America 2012.  Awards produced by Windows IT Pro, SQL Server Pro, SharePoint Pro and Dev Pro » “With SolarWinds SAM I can keep track of everything in one place.”  Steve Borba, Network Security Engineer, Citizens Business Bank » “Unlike many of the enterprise offerings we had worked with previously, SAM was not bloated with information and had a clean, easy-to-use interface. Within a week-and-a-half of playing with the free trial, we were able to accomplish things with SAM that we had been trying to do with our previous system for three years.”  Jason Krisch - Manager, Technical Services - Carilion Clinic SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 10
  • 11. Helpful Resources We invite you to learn more about SolarWinds Server & Application Monitor (SAM) Watch Video Test Drive Live Demo Ask Our Community Download 30-day Free Trial Client Testimonial Client Testimonial (SAM) Allows Carilion to be Proactive (N)Ode to SAM Whitepaper Selecting the Right Server & Application Monitoring Tool Click any of the links above SOLARWINDS SAM OR MANAGEENGINE APPLICATIONS MANAGER – THE RIGHT CHOICE 11