Leveraging SolarWinds to Consolidate IT Operations and Management at NHS

LEVERAGING SOLARWINDS TO
CONSOLIDATE IT OPERATIONS AND
MANAGEMENT AT NHS
Marriott London County Hall
October 18, 2016

• SolarWinds
o Anna Horan, National Government
Marketing Manager
anna.horan@solarwinds.com
+353 21 206 4782 (office)
o Jamie Hynds, Senior Sales Engineer
Jamie.hynds@solarwinds.com
+353 21 206 4740 (office)
INTRODUCTIONS
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2
• Kenson Network Engineering Ltd
o Glen Kershaw, Sales Manager
glen.kershaw@kenson.co.uk
+44 01285 647 955 (office)

AGENDA
• Opening
o SolarWinds Overview
o Kenson Overviews
• Network Management Products -- Technical Updates and Scaling the Orion® Platform
• Break and refreshments
• Systems Management and Security Products -- Technical Updates
• IT Consolidation
• Q&A
The power to manage IT
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
3

SOLARWINDS OVERVIEW
• Over 250,000 customers in 170 countries;
SMB to Fortune 500®
• More than 425 of the Fortune 500 are
customers
• Every branch of DOD and virtually every
Civilian and Intelligence agency
• SolarWinds named to Gartner® Magic
Quadrant for Network Performance Monitoring
and Diagnostics, Feb. 2016
• Headquarters in Austin, TX
• Federal Office in Herndon, VA
• National Government office in Cork, Ireland
• 2,200+ employees worldwide
The power to manage IT
User
Experience
4

OUR VISION
Visibility in a hybrid world
• Regardless of where the
applications and underlying
infrastructure are deployed
• Regardless of where our
management products
need to be deployed
• While continuing to take a
user-centric approach –
only buy what you need,
when you need it
Manage All Things IT
5

Product Mission: Enable IT & DevOps pros to proactively and reactively monitor, alert, troubleshoot and
resolve issues quickly
Product Principles: Powerful (visibility / monitor / Manage IT infrastructures ), Intuitive (Web based easy to implement and use)
and Affordable (pricing for agencies of all sizes)
SOLARWINDS 5 STRATEGIC PLATFORMS
Building block approach for IT Management
Network
Management
Performance
Configuration
IP Address
VoIP
Systems and
App Management
Servers & Apps
Virtualization
Storage
Database
Management
Database
Performance
Tools
Remote
Troubleshooting
Web Help Desk®
Topology
Mapping
Security
Management
Log & Event
Patch
Configuration
• MySQL®
• Oracle®
• SQL Server®
• DB2®
• SAP® ASE
Device Tracking Secure File
Transfer
Web
Performance
6

HOW WE DELIVER OUR VISION
SolarWinds® Orion Platform
7

• University Hospitals Bristol NHS
Foundation Trust
• Wrightington, Wigan and Leigh NHS Trust
• NHS North and East London
Commissioning Support Unit
• The Royal Marsden NHS Foundation Trust
NOTABLE SOLARWINDS INSTALLATIONS IN THE NHS
• NHS Shared Business Services
• NHS Forth Valley
• NHS Arden & Greater East Midlands
• West Hertfordshire Hospital NHS Trust
• The Clatterbridge Cancer Centre NHS
Foundation Trust
• NHS Dumfries & Galloway
• Pennine Care NHS Foundation Trust
• Peterborough and Stamford Hospitals
NHS Foundation Trust

OTHER NOTABLE UK NATIONAL GOVERNMENT INSTALLATIONS
• Health and Social Care Information Centre
• Cabinet Office
• Government Communications Headquarters
• Civil Aviation Authority
• Valuations Office Agency
• Ministry of Justice
• Medicines and Healthcare products Regulatory Agency
• Science and Technology Facilities Council
• Her Majesty’s Government Communications Centre
• Ministry of Defence (MOD) – Royal Air Force, Defence Equipment and Support

KENSON OVERVIEW
10© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

NETWORK MANAGEMENT PRODUCTS
11

NETWORK MANAGEMENT SOFTWARE
• Fault, availability, and performance
monitoring for networks of all sizes
• Centralized network device change and
configuration management
• Centrally manage your entire IP
infrastructure and fix conflicts
• Automated device tracking and switch port
management
• Alert, isolate, and resolve network outages
and performance issues
• Comprehensive network traffic and
bandwidth analysis and monitoring
• VoIP and WAN performance monitoring,
troubleshooting, and SLA dashboard
Network management software that gives you the power to monitor and manage your network
Network
Performance
Monitor
Network
Configuration
Manager
NetFlow
Traffic
Analyzer
IP Address
Manager
User
Device
Tracker
VoIP &
Network
Quality
Manager
12

• Network Performance Monitor
o NetPath™ troubleshooting
o ServiceNow® integration
o Network Insight for F5® BIG-IP® load balancers
o Monitoring for Cisco® Switch Stacks
o Automated Dependencies
o Wireless monitoring and Wireless Heat Maps
o QoE DPI for Application and Network Response Time
• Engineer’s Toolset
o Network troubleshooting leveraging the Orion Platform integration
NETWORK MANAGEMENT PRODUCTS
Technical review and update
13

• NetFlow Traffic Analyzer
o Cisco NBAR2 support
o Using Flow Navigator for forensics or detailed analysis
• Network Configuration Manager
o Automated Change Detection
o Bulk Configuration Changes
o Compliance Reporting
o National Vulnerability Database Integration
o Change Approvals
NETWORK MANAGEMENT PRODUCTS (CONT’D)
14

ORION PLATFORM
ARCHITECTURE AND SCALABILITY
15

SOLARWINDS ORION PLATFORM ARCHITECTURE
Logical view of our platform architecture
ORION PLATFORM
Primary Web Server, Main Polling Engine and Common Services:
Nodes, Volumes, Alerts, Events, Reports, Discovery, Syslogs, Traps, Maps, API
NTA
IP flows
NPM
interfaces, wireless,
virtualization, UCS…
NCM
configuration
management
network
security
IPAM
IP address
management
UDT
port monitoring
network security
VNQM
VoIP monitoring
SAM
server &
application
monitoring
WPM
web application
performance
monitoring
SRM
storage monitoring
& capacity
planning
Toolset
real-time trouble
shooting
VMAN
virtual
infrastructure
monitoring
PM
patch update
management
network security
DPA
database
performance
monitoring
Flow
Storage DB
Optional - ADDITIONAL
POLLING ENGINE
Optional - ADDITIONAL
WEB SERVER
Optional – AGENTS
Optional - HIGH
AVAILABILITY
PRIMARY
WEB SERVER
Orion DB
More Network, Servers,
Applications,
Storage
Network, Servers,
Applications,
Storage

Simplest deployment
scenario
Scales to:
• 12,000 Network Elements
• 20,000 Server/Application
Elements
• 50,000 Flows Per Second
• 20+ Concurrent Users
SOLARWINDS SIMPLE ORION PLATFORM DEPLOYMENT
One or more Orion products
installed on Orion Server:
NPM, NTA, NCM, UDT, IPAM,
VNQM, SAM, SRM, WPM,
Patch, Tools, VMAN
Web Browser:
Internet Explorer®,
Firefox®, Chrome®
NTA Flow Storage
Database (FSDB)*
SQL Server
IT devices and apps being
monitored (switches,
routers, servers, hosts,
SANs, apps, websites)
SolarWinds Orion
Server
*Only needed if NTA is installed
on Orion Server

Monitor and manage
more IT devices
This Configuration with
multiple Additional Polling
Engines can Scale to:
• 100,000 Network Elements
• 150,000 Server/Application
Elements
• 300,000 Flows Per Second
• 20+ concurrent users (Can
scale higher with Additional
Web Servers)
ORION DATA COLLECTION WITH ADDITIONAL POLLING ENGINE
SolarWinds Orion
Server
SQL Server
NTA Flow
Storage Database
Polling
Engine
Up to 25 additional polling
engines can be installed locally
and/or remotely
IT devices and apps
being monitored by
additional polling engine
in a remote office

Supports more
concurrent web users
This Configuration Scales to:
• 40 concurrent users:
o 20+ on Orion Server
o 20+ on Additional Web
Server
SCALING THE ORION PLATFORM FOR MORE CONCURRENT USERS
SQL Server
Additional
Web Server
SolarWinds Orion
Server
Web Browser:
Internet Explorer,
Firefox, Chrome
IT devices and apps
being monitored
NTA Flow
Storage Database

Automated high-level
situational awareness
This Configuration with
multiple Orion instances with
Additional Polling Engines
can Scale to:
• 75 Orion instances
• 1,000,000 total Elements
(Network,
Server/Application)
ENTERPRISE OPERATIONS CONSOLE (EOC)
WITH MULTIPLE ORION SERVERS
Orion
Server
Orion
Server
Orion
Server
SolarWinds Enterprise
Operations Console
Web Browser: Internet
Explorer, Firefox,
Chrome
Up to 75 remote and/or
local Orion Servers can be
monitored by an EOC
EOC collects, displays and
alerts on real-time
operational status of all IT
devices monitored by all
Orion Servers
SQL
Server

Monitor and manage
with High Availability
• Automatic failover
• Main Polling Engines
• Additional Polling Engines
• HA Pools with virtual IP
addresses
• Instant notification and alerting
• Customisable rules
• Real-time monitoring
ORION PLATFORM WITH HIGH AVAILABILITY (HA)
SQL ServerStandby
Additional
Polling
Engines
Standby
Orion
Servers
Active
Orion
Servers
Active
Additional
Polling
Engines
Heartbeat
Server Pool #1
Server Pool #2
Heartbeat

15 MINUTE BREAK
22

SYSTEMS MANAGEMENT AND SECURITY
PRODUCTS
23

SYSTEM MANAGEMENT AND SECURITY SOFTWARE
Manage, monitor, and troubleshoot application performance and availability
• Performance monitoring for servers and
hundreds of applications
• Performance, troubleshooting, capacity
and sprawl management from VM to
data store
• Capacity and performance across multi-
vendor storage arrays in context of your
application
• Troubleshoot web based performance
issues for both internal and customer
facing applications
• Real-time security information and event
management (SIEM) software
• Centralised patch management for
Windows® desktops, laptops, and servers
Server &
Application
Monitor
Web
Performance
Monitor
Storage
Resource
Monitor
Virtualization
Manager
24
Log & Event
Manager
Patch
Manager

APPSTACK™ MANAGEMENT BUNDLE
What is it?
The AppStack concept is the monitoring of an
Application throughout the entire stack – application,
database, virtualisation, server, and storage layers –
so the location of any performance bottlenecks can
quickly and easily be determined
How is it accomplished?
Utilising our Server & Application Monitor (SAM),
Virtualization Manager (VMAN), Storage Resource
Monitor (SRM), Database Performance Analyzer
(DPA) and Web Performance Monitor (WPM) products
we can see each piece of the puzzle; with integration
amongst the products, we can follow the breadcrumbs
to see where the issue lies
It’s here – enabled in SAM, VMAN, SRM, DPA, WPM
25

• Server & Application Monitor
o Optional agent for Linux® applications and servers
o Active Directory® discovery
o Group Assignments for Application Templates
o Improved AppStack integration with Database Performance Analyzer
o AppInsight for SQL Server, Exchange™ and IIS™
o Hardware Health (temperature, power, fan speed, …)
o Asset Inventory
o Customisable application monitoring
• Virtualization Manager
o Virtualization Storage dashboard for datastore performance and capacity
o Virtualization Sprawl dashboard
o Change VM CPU/Memory, Power off VM, delete Snapshots and orphaned VMDKs
SYSTEMS MANAGEMENT PRODUCTS
26

• Storage Resource Monitor
o Performance and Capacity Dashboard
o Array support (EMC®, NetApp®, HP®, …)
• Web Performance Monitor
o Use WPM Recorder to capture a browser session using a web
applications
o Configure WPM Player to play back the recorded browser session
(transaction)
o Review results of WPM player
• AppStack Environment
o AppStack automatic integration and visualisation including “Spotlight”
o AppStack Environment view to find dependencies
o Mini AppStack view for a node view
SYSTEMS MANAGEMENT PRODUCTS (CONT’D)
27

• Log & Event Manager
o Central Log Storage
o Correlation rules
o Historical Analysis
• Patch Manager
o WSUS extension
o 3rd party updates through WSUS
o Asset Inventory
SECURITY PRODUCTS
28

IT CONSOLIDATION
29

• Why Now?
• Benefits of IT Consolidation
• Why SolarWinds?
IT CONSOLIDATION
30

• Data centre consolidation projects have been underway for years and it is time for agencies
to modernise their monitoring and management tools
o Network devices and systems have standardised, eliminating the need for proprietary or
customised monitoring solutions
o Many of the “enterprise” solutions can be expensive
o Having a broad set of tools from different vendors wastes money and is sub-optimal
o Governments across Europe are promoting consolidation to reduce expensive and fragmented
software purchases
• It’s time to consolidate and modernise your tools and take advantage of our affordable
pricing, and other benefits
31
WHY NOW?

32
BENEFITS OF IT CONSOLIDATION
Benefit Description
Reduced Cost Consolidated purchases produce discounts and drive contract
vehicles that leverage your government buying power
Out-of-the-box
Integrations
Context sensitive and correlated data improves
troubleshooting without the need for customisations
Consolidated
Dashboard
Streamlining your monitoring tools allows for a NOC view that
provides visibility across your entire enterprise
Familiar User
Interface
Common look and feel simplifies complexity, increases
usability, and helps to reduce the need and time for training
Easier Support One support desk for your monitoring and management tools

33
BENEFITS OF IT CONSOLIDATION (CONT’D)
Benefit Description
Improved
Compliance
Reporting
Consolidating agency logs, configurations, and patch data
helps to improve the reliability of compliance reporting
Improved Security Fewer vendors means reduced patching and configuration
management
Enhanced Alerting Centrally managed alerting eliminates redundant or related
alerts and lessens alert fatigue
Simplified
Administration
Easier maintenance renewals and capacity planning

• Our software is easy to implement, configure, and use
• The cost of our software is often less than the price of maintenance for competing solutions
• Our modular approach allows agencies to get the specific tools they need, which generates a
faster ROI, and also allows for a phased consolidation
• Our customisable role-base access control helps to increase internal security
• SolarWinds is a large, diversified, and growing software company
• We have a large federal and central government installed base and security is important to
us; our software is Common Criteria certified and we are available through a broad range of
government frameworks in Europe
• Our online user community drives innovation and adds value by sharing scripts, templates,
and user experiences
34
WHY SOLARWINDS?

SOLARWINDS ORION PLATFORM MENU
Orion Enterprise Dashboard view and user menu

THANK YOU
QUESTIONS?

• Watch an NPM 12 demo: http://www.solarwinds.com/resources/videos/solarwinds-npm-your-complete-network-monitoring-solution.html
• Download a free trial: http://www.solarwinds.com/downloads/
• Visit our National Government website: http://www.solarwinds.com/government
• Call the SolarWinds National Government sales team: +353 21 233 0440
• Email National Government sales: nationalgovtsales@solarwinds.com
• Download our Scalability whitepaper: http://www.solarwinds.com/resources/whitepaper/orion-scalability-tech-tip.html
• Download our IT Consolidation whitepaper: http://go.solarwinds.com/FED_IT_Consolidation_WP_2016
• Visit our THWACK® government group: http://thwack.com/government
• Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government
ADDITIONAL RESOURCES
Let us know how we can help you
37

SolarWinds, SolarWinds & Design, Orion, and Thwack are the exclusive property of SolarWinds Worldwide,
LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or
pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be
common law marks or are registered or pending registration. All other trademarks mentioned herein are
used for identification purposes only and are trademarks of (and may be registered trademarks) of their
respective companies.

Leveraging SolarWinds to Consolidate IT Operations and Management at NHS

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