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webMethods World
How Can You Innovate Even Faster With The
Latest webMethods Platform Capabilities

1 |

©2013 Software AG. All rights reserved. For internal use only
webMethods World Agenda
1.
2.

Innovation thru Integration - Mark Herring
Architecture and Demos
•
•
•

3.
4.

2 |

Social & Mobile BPM – Pete Carlson
EDA Underpinnings & Background – Rob Tiberio
Intelligent Business Operations – Christoph Rohland

webMethods Roadmap - Subhash Ramachandran
Customer Panel Interactive Quiz - Mark & Subhash

©2013 Software AG. All rights reserved. For internal use only
webMethods World
Innovation Through Integration
Mark Herring
SVP, Product Marketing

3 |

©2013 Software AG. All rights reserved. For internal use only
MOBILE

CLOUD
Business Processes

User
Collaboration

Intelligent
Business
Operations

Integration Backbone
High
Performance
Messaging

SERVICE ENABLEMENT
& GOVERNANCE

Applications & Partners
Databases

BIG DATA

4 |

©2013 Software AG. All rights reserved. For internal use only

Custom Apps

Partners

Legacy

Cloud/SaaS

SOCIAL
Coca Cola Enterprises is innovating using integration to
improve Cooler operations reducing operating cost and
improving customer satisfaction.

5 |

©2013 Software AG. All rights reserved. For internal use only
Electrolux has accelerated to the opening of new distribution
channel with a BPM and iKnow, eliminating old manual processes
and providing the Business with greater Visibility into exceptions

6 |

©2013 Software AG. All rights reserved. For internal use only
FedEx Kinkos seamlessly integrated its order-to-pay process at
1500 stores, enabling them to have real-time business visibility
and new levels of store automation and customer service

7 |

©2013 Software AG. All rights reserved. For internal use only
J&J developed a set of standardized processes to develop
and launch products across all regions through workflow,
business, and content process integration.

8 |

©2013 Software AG. All rights reserved. For internal use only
Israel‘s leading healthcare and health insurance organization
delivers unparalleled services to patients and doctors
ensuring the best possible treatment

ARIS
BPM
ESB

9 |

©2013 Software AG. All rights reserved. For internal use only

CentraSite
Insight
Outerwall is innovating by taking automated retail
services to a new level, achieving exceptional business
results using webMethods Integration

10 |

©2013 Software AG. All rights reserved. For internal use only
Europe‘s leading airport streamlines all its operations by integrating
all its applications, hardware devices and external partners onto a
common integration backbone with a lean team of just 4 people!

11 |

©2013 Software AG. All rights reserved. For internal use only
webMethods World
Mobile, Social and BPM Updates
Peter Carlson
VP Product Development

12 |

©2013 Software AG. All rights reserved. For internal use only
MOBILE

CLOUD
Business Processes

User
Collaboration

Intelligent
Business
Operations

Integration Backbone
High
Performance
Messaging

SERVICE ENABLEMENT
& GOVERNANCE

Applications & Partners
Databases

BIG DATA

13 |

©2013 Software AG. All rights reserved. For internal use only

Custom Apps

Partners

Legacy

Cloud/SaaS

SOCIAL
webMethods Mobile Suite - Platform

Run Time

14 |

©2013 Software AG. All rights reserved. For internal use only

Design, Build and Deploy Time

Mobile Designer

Enterprise Gateway
Demo
Mobile Process Monitor

15 |

©2013 Software AG. All rights reserved. For internal use only
Mobile Monitor Architecture
Outer Firewall

Inner Firewall

DMZ

Internal Servers

REST
JSON

REST

IS #1

JSON

wM Monitor

REST

IS #1
wM Monitor

REST

Enterprise
Gateway
JSON

iPhone
Android

16 |

©2013 Software AG. All rights reserved. For internal use only

Process
Audit

wM Monitor

JSON

Mobile
Designer
Client

IS #1

Process
Audit

Process
Audit
Mobile Inbox Creation

17 |

©2013 Software AG. All rights reserved. For internal use only
Demo
Mobile Task Inbox Creation

18 |

©2013 Software AG. All rights reserved. For internal use only
Mobile Inbox Architecture
Firewall

Mobile
Designer
Client

REST

Enterprise
Gateway

iPhone
Android
…

19 |

DMZ

©2013 Software AG. All rights reserved. For internal use only

REST

Integration
Server
Open
Presentation
Layer

REST

My
webMethods
Task Engine
Social
Update on Recent Development

20 |

©2013 Software AG. All rights reserved. For internal use only
Social BPM
• Social guidance for tasks in webMethods BPMS
• Tag tasks to facilitate expertise location
• Search tasks based on expertise
• Provide recommendations on the best expert
available
• Allow process owners to track process
performance via definition of milestones,
goals and stages

21 |

©2013 Software AG. All rights reserved. For internal use only
22 |

©2013 Software AG. All rights reserved. For internal use only
23 |

©2013 Software AG. All rights reserved. For internal use only
Event Driven Architecture
Overview
Rob Tiberio
VP Chief Architect

24 |

©2013 Software AG. All rights reserved. For internal use only
Architecture – EDA Goals
What is EDA

EDA Goals
•
•
•
•

Extensible
Standardized
Integrated
Ease of Use

Why use it

How it
works

25 |

©2013 Software AG. All rights reserved. For internal use only
What is EDA?
It is a system that allows information to be “published” so that one or more
participants can “subscribe” to what was “published” if they are “interested”.
Shipping Delay
Support Incident

26 |

©2013 Software AG. All rights reserved. For internal use only

Shipping Delay
Customer = Acme.com
EDA – Capabilities Required

Producer
Publisher

Consumer
Event

Routing
Logic

Transport

27 |

©2013 Software AG. All rights reserved. For internal use only

Subscriber
What is happening
right now is what we
want to know.

Why EDA?
Internet of Things

ERP

CRM

28 |

©2013 Software AG. All rights reserved. For internal use only

Custom

ESB
Enterprise

Legacy
EDA Helps Provide
What information is relevant?
How does the business access it?

29 |

©2013 Software AG. All rights reserved. For internal use only

| Page 29
ESB supports EDA
Optimize

Visualization

Event Server

Analytics
Engine

Universal Messaging

PPM

3rd Party

Various Transports
Hard to access this
data.

EDA Services
BPM

Rules

Integration Server
30 |

©2013 Software AG. All rights reserved. For internal use only

B2B

CentraSite
Unified Architcture
Optimize

Event Server

Visualization

Analytics
Engine

PPM

EDA Services

EDA Services

EDA Services

EDA Services

EDA Services

Event Bus

What is happening
right now.

Universal Messaging

Various Transports
EDA Services
BPM

Rules

Integration Server
31 |

3rd Party

©2013 Software AG. All rights reserved. For internal use only

B2B

CentraSite
EDA Services
EDA – How it Works
Optimize

Event Server

Visualization

Analytics
Engine

PPM

EDA Services

EDA Services

EDA Services

EDA Services

EDA Services

EDA Services

Routing

Routing

Routing

Routing

Routing

Routing

Event Bus

Plug-able
Transports

What is happening
right now.

Universal Messaging

Various Transports
EDA Services & Routing
BPM

Rules

Integration Server
32 |

3rd Party

©2013 Software AG. All rights reserved. For internal use only

B2B

CentraSite
EDA – How it Works
Optimize

Event Server

Visualization

Analytics
Engine

PPM

EDA Services

EDA Services

EDA Services

EDA Services

EDA Services

EDA Services

Routing

Routing

Routing

Routing

Routing

Routing

Event Bus

Plug-able
Transports

What is happening
right now.

Universal Messaging

Various Transports

BPM

Rules

©2013 Software AG. All rights reserved. For internal use only

Event
Persistence

Historical Data

EDA Services & Routing

Integration Server
33 |

3rd Party

CentraSite

B2B
Performance and Scale: New Capabilities
L2 Cache

L2 Cache

Terracotta Server Array

Events

Task Engine

My webMethods

Admin/UI

L2 Cache

L1 Cache

LDAP, Active Directory, RDBMS
(Users, Groups, Roles)
Admin/UI

L2 Cache

Tamino
Task Engine

ApplinX Server

CentraSite

RDBMS
webMethods
Database
Components

OneData
MDM

Event Bus

Events

Universal Messaging

L1 Cache

Analytics Engine

Events

PPM

Visualization

Events

Analytics Platform

Process
Engine
Rules
Engine

L1 Cache

L1 Cache

35 |

©2013 Software AG. All rights reserved. For internal use only

Mediator
Build Agile Solutions
•
•
•
•

Use events to create real-time dashboards
Correlate, store and analyze events

•

Build agile solutions that react in real-time

•

36 |

Start a BPM process or an Integration flow with an Event
Emit events from Processes or Integrations

See what is happening now and make better
decisions

©2013 Software AG. All rights reserved. For internal use only
Intelligent Business Operations
Christoph Rohland
Senior Vice President R&D

37 |

©2013 Software AG. All rights reserved. For internal use only
Why Intelligent Business Operations?
Business Management
Situation awareness for
better and faster
operational decisions

Process
Analysis and Design
for Process Improvement

Intelligent Business Operations
Business Operations
BPMS/ESB

External
Sources
CRM

38 |

©2013 Software AG. All rights reserved. For internal use only

ERP

SCM

HR

Applications
Intelligent Business Operations (IBO)
D E C I S I O N

Observe

P R O C E S S

Decide

Act

Context

Improve
Automate

Data
Apps &
Systems

Sensors
SaaS
APPS

Public
API

Environment and Influencers

39 |

©2013 Software AG. All rights reserved. For internal use only
Real Time to Real Value

Value

Business event

Data captured
Information delivered

Action time

Time
SOURCE: Richard Hackathorn – The BI Watch: Real Time to Real Value

40 |

©2013 Software AG. All rights reserved. For internal use only

Action taken
Demo
Intelligent Business Operations

42 |

©2013 Software AG. All rights reserved. For internal use only
Benefits of webMethods IBO Platform
Increase
VISIBILITY

Increase
QUALITY

into operations across silos

of decisions and processes

Improve
RESPONSE TIME

Increase
TRANSPARENCY

to issues, problems &
opportunities

43 |

©2013 Software AG. All rights reserved. For internal use only

into KPIs that matter to you
webMethods World
webMethods Roadmap
Subhash Ramachandran
SVP, Product Management

44 |

©2013 Software AG. All rights reserved. For internal use only
New Release Cycle
Full suite release every 6 months
Every release will be the same size

45 |

©2013 Software AG. All rights reserved. For internal use only
Customer Benefits
Faster response to market requirements
Customers get features delivered quickly
Better input and feedback loop
 Customers choose how often to upgrade

46 |

©2013 Software AG. All rights reserved. For internal use only
webMethods 9.5 Highlights

47 |

©2013 Software AG. All rights reserved. For internal use only
webMethods 9.5 Details

 Automated Migrations

48 |

©2013 Software AG. All rights reserved. For internal use only
webMethods 2014 Roadmap
Upcoming Features & Direction

49 |

©2013 Software AG. All rights reserved. For internal use only
Unified Intelligent Business Operations Platform

50 |

©2013 Software AG. All rights reserved. For internal use only
Social BPM
Two tier
navigation

Task

Unread
messages
Process
members
Activity
stream
Social
heatmap

51 |

©2013 Software AG. All rights reserved. For internal use only
API Developer Portal
• API Developer Portal customizable and
deployable to public/private cloud
• API Browser provides easy search and
navigation to find the right APIs
• API Description as file format to import
API catalog definitions
• Automatic provisioning to Developer
Portal from CentraSite

52 |

©2013 Software AG. All rights reserved. For internal use only
Integration Live
• Public Cloud based Integration PaaS
designed for subject matter experts
• Easy meta-data driven configuration
via web based tooling
• Community driven content
• Secure connection to on-premise ESB

53 |

©2013 Software AG. All rights reserved. For internal use only
Software AG Live

54 |

©2013 Software AG. All rights reserved. For internal use only
webMethods World
Panelist Discussion
Shiva Kolli, Director Application Development,
Discovery Communications
Brian Chan, Vice President, Information Technology,
Corporate Services Group, Avnet
Guillaume Hatt, International Senior Program Manager,
Business & IT, Alcatel Lucent
Chen Wang, Head of Financial Markets Integration,
Standard Chartered
Subhash Ramachandran, SVP Product Management, Software AG
Mark Herring, SVP Product Marketing, Software AG

55 |

©2013 Software AG. All rights reserved. For internal use only
webMethods World: How Can You Innovate Even Faster With the Latest webMethods Platform Capabilities

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webMethods World: How Can You Innovate Even Faster With the Latest webMethods Platform Capabilities

  • 1. webMethods World How Can You Innovate Even Faster With The Latest webMethods Platform Capabilities 1 | ©2013 Software AG. All rights reserved. For internal use only
  • 2. webMethods World Agenda 1. 2. Innovation thru Integration - Mark Herring Architecture and Demos • • • 3. 4. 2 | Social & Mobile BPM – Pete Carlson EDA Underpinnings & Background – Rob Tiberio Intelligent Business Operations – Christoph Rohland webMethods Roadmap - Subhash Ramachandran Customer Panel Interactive Quiz - Mark & Subhash ©2013 Software AG. All rights reserved. For internal use only
  • 3. webMethods World Innovation Through Integration Mark Herring SVP, Product Marketing 3 | ©2013 Software AG. All rights reserved. For internal use only
  • 4. MOBILE CLOUD Business Processes User Collaboration Intelligent Business Operations Integration Backbone High Performance Messaging SERVICE ENABLEMENT & GOVERNANCE Applications & Partners Databases BIG DATA 4 | ©2013 Software AG. All rights reserved. For internal use only Custom Apps Partners Legacy Cloud/SaaS SOCIAL
  • 5. Coca Cola Enterprises is innovating using integration to improve Cooler operations reducing operating cost and improving customer satisfaction. 5 | ©2013 Software AG. All rights reserved. For internal use only
  • 6. Electrolux has accelerated to the opening of new distribution channel with a BPM and iKnow, eliminating old manual processes and providing the Business with greater Visibility into exceptions 6 | ©2013 Software AG. All rights reserved. For internal use only
  • 7. FedEx Kinkos seamlessly integrated its order-to-pay process at 1500 stores, enabling them to have real-time business visibility and new levels of store automation and customer service 7 | ©2013 Software AG. All rights reserved. For internal use only
  • 8. J&J developed a set of standardized processes to develop and launch products across all regions through workflow, business, and content process integration. 8 | ©2013 Software AG. All rights reserved. For internal use only
  • 9. Israel‘s leading healthcare and health insurance organization delivers unparalleled services to patients and doctors ensuring the best possible treatment ARIS BPM ESB 9 | ©2013 Software AG. All rights reserved. For internal use only CentraSite Insight
  • 10. Outerwall is innovating by taking automated retail services to a new level, achieving exceptional business results using webMethods Integration 10 | ©2013 Software AG. All rights reserved. For internal use only
  • 11. Europe‘s leading airport streamlines all its operations by integrating all its applications, hardware devices and external partners onto a common integration backbone with a lean team of just 4 people! 11 | ©2013 Software AG. All rights reserved. For internal use only
  • 12. webMethods World Mobile, Social and BPM Updates Peter Carlson VP Product Development 12 | ©2013 Software AG. All rights reserved. For internal use only
  • 13. MOBILE CLOUD Business Processes User Collaboration Intelligent Business Operations Integration Backbone High Performance Messaging SERVICE ENABLEMENT & GOVERNANCE Applications & Partners Databases BIG DATA 13 | ©2013 Software AG. All rights reserved. For internal use only Custom Apps Partners Legacy Cloud/SaaS SOCIAL
  • 14. webMethods Mobile Suite - Platform Run Time 14 | ©2013 Software AG. All rights reserved. For internal use only Design, Build and Deploy Time Mobile Designer Enterprise Gateway
  • 15. Demo Mobile Process Monitor 15 | ©2013 Software AG. All rights reserved. For internal use only
  • 16. Mobile Monitor Architecture Outer Firewall Inner Firewall DMZ Internal Servers REST JSON REST IS #1 JSON wM Monitor REST IS #1 wM Monitor REST Enterprise Gateway JSON iPhone Android 16 | ©2013 Software AG. All rights reserved. For internal use only Process Audit wM Monitor JSON Mobile Designer Client IS #1 Process Audit Process Audit
  • 17. Mobile Inbox Creation 17 | ©2013 Software AG. All rights reserved. For internal use only
  • 18. Demo Mobile Task Inbox Creation 18 | ©2013 Software AG. All rights reserved. For internal use only
  • 19. Mobile Inbox Architecture Firewall Mobile Designer Client REST Enterprise Gateway iPhone Android … 19 | DMZ ©2013 Software AG. All rights reserved. For internal use only REST Integration Server Open Presentation Layer REST My webMethods Task Engine
  • 20. Social Update on Recent Development 20 | ©2013 Software AG. All rights reserved. For internal use only
  • 21. Social BPM • Social guidance for tasks in webMethods BPMS • Tag tasks to facilitate expertise location • Search tasks based on expertise • Provide recommendations on the best expert available • Allow process owners to track process performance via definition of milestones, goals and stages 21 | ©2013 Software AG. All rights reserved. For internal use only
  • 22. 22 | ©2013 Software AG. All rights reserved. For internal use only
  • 23. 23 | ©2013 Software AG. All rights reserved. For internal use only
  • 24. Event Driven Architecture Overview Rob Tiberio VP Chief Architect 24 | ©2013 Software AG. All rights reserved. For internal use only
  • 25. Architecture – EDA Goals What is EDA EDA Goals • • • • Extensible Standardized Integrated Ease of Use Why use it How it works 25 | ©2013 Software AG. All rights reserved. For internal use only
  • 26. What is EDA? It is a system that allows information to be “published” so that one or more participants can “subscribe” to what was “published” if they are “interested”. Shipping Delay Support Incident 26 | ©2013 Software AG. All rights reserved. For internal use only Shipping Delay Customer = Acme.com
  • 27. EDA – Capabilities Required Producer Publisher Consumer Event Routing Logic Transport 27 | ©2013 Software AG. All rights reserved. For internal use only Subscriber
  • 28. What is happening right now is what we want to know. Why EDA? Internet of Things ERP CRM 28 | ©2013 Software AG. All rights reserved. For internal use only Custom ESB Enterprise Legacy
  • 29. EDA Helps Provide What information is relevant? How does the business access it? 29 | ©2013 Software AG. All rights reserved. For internal use only | Page 29
  • 30. ESB supports EDA Optimize Visualization Event Server Analytics Engine Universal Messaging PPM 3rd Party Various Transports Hard to access this data. EDA Services BPM Rules Integration Server 30 | ©2013 Software AG. All rights reserved. For internal use only B2B CentraSite
  • 31. Unified Architcture Optimize Event Server Visualization Analytics Engine PPM EDA Services EDA Services EDA Services EDA Services EDA Services Event Bus What is happening right now. Universal Messaging Various Transports EDA Services BPM Rules Integration Server 31 | 3rd Party ©2013 Software AG. All rights reserved. For internal use only B2B CentraSite EDA Services
  • 32. EDA – How it Works Optimize Event Server Visualization Analytics Engine PPM EDA Services EDA Services EDA Services EDA Services EDA Services EDA Services Routing Routing Routing Routing Routing Routing Event Bus Plug-able Transports What is happening right now. Universal Messaging Various Transports EDA Services & Routing BPM Rules Integration Server 32 | 3rd Party ©2013 Software AG. All rights reserved. For internal use only B2B CentraSite
  • 33. EDA – How it Works Optimize Event Server Visualization Analytics Engine PPM EDA Services EDA Services EDA Services EDA Services EDA Services EDA Services Routing Routing Routing Routing Routing Routing Event Bus Plug-able Transports What is happening right now. Universal Messaging Various Transports BPM Rules ©2013 Software AG. All rights reserved. For internal use only Event Persistence Historical Data EDA Services & Routing Integration Server 33 | 3rd Party CentraSite B2B
  • 34. Performance and Scale: New Capabilities L2 Cache L2 Cache Terracotta Server Array Events Task Engine My webMethods Admin/UI L2 Cache L1 Cache LDAP, Active Directory, RDBMS (Users, Groups, Roles) Admin/UI L2 Cache Tamino Task Engine ApplinX Server CentraSite RDBMS webMethods Database Components OneData MDM Event Bus Events Universal Messaging L1 Cache Analytics Engine Events PPM Visualization Events Analytics Platform Process Engine Rules Engine L1 Cache L1 Cache 35 | ©2013 Software AG. All rights reserved. For internal use only Mediator
  • 35. Build Agile Solutions • • • • Use events to create real-time dashboards Correlate, store and analyze events • Build agile solutions that react in real-time • 36 | Start a BPM process or an Integration flow with an Event Emit events from Processes or Integrations See what is happening now and make better decisions ©2013 Software AG. All rights reserved. For internal use only
  • 36. Intelligent Business Operations Christoph Rohland Senior Vice President R&D 37 | ©2013 Software AG. All rights reserved. For internal use only
  • 37. Why Intelligent Business Operations? Business Management Situation awareness for better and faster operational decisions Process Analysis and Design for Process Improvement Intelligent Business Operations Business Operations BPMS/ESB External Sources CRM 38 | ©2013 Software AG. All rights reserved. For internal use only ERP SCM HR Applications
  • 38. Intelligent Business Operations (IBO) D E C I S I O N Observe P R O C E S S Decide Act Context Improve Automate Data Apps & Systems Sensors SaaS APPS Public API Environment and Influencers 39 | ©2013 Software AG. All rights reserved. For internal use only
  • 39. Real Time to Real Value Value Business event Data captured Information delivered Action time Time SOURCE: Richard Hackathorn – The BI Watch: Real Time to Real Value 40 | ©2013 Software AG. All rights reserved. For internal use only Action taken
  • 40. Demo Intelligent Business Operations 42 | ©2013 Software AG. All rights reserved. For internal use only
  • 41. Benefits of webMethods IBO Platform Increase VISIBILITY Increase QUALITY into operations across silos of decisions and processes Improve RESPONSE TIME Increase TRANSPARENCY to issues, problems & opportunities 43 | ©2013 Software AG. All rights reserved. For internal use only into KPIs that matter to you
  • 42. webMethods World webMethods Roadmap Subhash Ramachandran SVP, Product Management 44 | ©2013 Software AG. All rights reserved. For internal use only
  • 43. New Release Cycle Full suite release every 6 months Every release will be the same size 45 | ©2013 Software AG. All rights reserved. For internal use only
  • 44. Customer Benefits Faster response to market requirements Customers get features delivered quickly Better input and feedback loop  Customers choose how often to upgrade 46 | ©2013 Software AG. All rights reserved. For internal use only
  • 45. webMethods 9.5 Highlights 47 | ©2013 Software AG. All rights reserved. For internal use only
  • 46. webMethods 9.5 Details  Automated Migrations 48 | ©2013 Software AG. All rights reserved. For internal use only
  • 47. webMethods 2014 Roadmap Upcoming Features & Direction 49 | ©2013 Software AG. All rights reserved. For internal use only
  • 48. Unified Intelligent Business Operations Platform 50 | ©2013 Software AG. All rights reserved. For internal use only
  • 49. Social BPM Two tier navigation Task Unread messages Process members Activity stream Social heatmap 51 | ©2013 Software AG. All rights reserved. For internal use only
  • 50. API Developer Portal • API Developer Portal customizable and deployable to public/private cloud • API Browser provides easy search and navigation to find the right APIs • API Description as file format to import API catalog definitions • Automatic provisioning to Developer Portal from CentraSite 52 | ©2013 Software AG. All rights reserved. For internal use only
  • 51. Integration Live • Public Cloud based Integration PaaS designed for subject matter experts • Easy meta-data driven configuration via web based tooling • Community driven content • Secure connection to on-premise ESB 53 | ©2013 Software AG. All rights reserved. For internal use only
  • 52. Software AG Live 54 | ©2013 Software AG. All rights reserved. For internal use only
  • 53. webMethods World Panelist Discussion Shiva Kolli, Director Application Development, Discovery Communications Brian Chan, Vice President, Information Technology, Corporate Services Group, Avnet Guillaume Hatt, International Senior Program Manager, Business & IT, Alcatel Lucent Chen Wang, Head of Financial Markets Integration, Standard Chartered Subhash Ramachandran, SVP Product Management, Software AG Mark Herring, SVP Product Marketing, Software AG 55 | ©2013 Software AG. All rights reserved. For internal use only