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ARIS World

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©2013 Software AG. All rights reserved.
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©2013 Software AG. All rights reserved.
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©2013 Software AG. All rights reserved.
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©2013 Software AG. All rights reserved.
Agenda
• ARIS 9 and beyond
• Process Live – Social.Process.Cloud.
• Process Live in Action at Litmus Group
• Roundtable – The Future of Process Improvement

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©2013 Software AG. All rights reserved.
ARIS 9 and beyond

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©2013 Software AG. All rights reserved.
Drivers for ARIS 9
How to get people “occasionally” involved in business processes?
• Develop social collaboration & communication bound to the process context
• Provide only the information they need to understand their process
• Advantages: occasional process users are rather treated as consumers

How to shorten the learning curve for using ARIS?
• Simply its user interface and adopt proven concepts
• Advantages: lower TCO and training costs

How to make ARIS models more attractive?
• Create a new symbol set with fresh coloring
• Advantages: Improved readability and distinguished look & feel

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©2013 Software AG. All rights reserved.
Drivers for ARIS 9
How to lower TCO for the ARIS administration?
• Centralize user and license management
• Advantages: no more key distributing to end-users

How to enable faster business results on ARIS content?
• Provide a graphical query builder for immediate graphical results
• Enable full-text search across complete repository in real-time
• Advantages: Ad-hoc analyses are persistent and reusable

How to get meaningful results from ARIS data (e.g. costs & times)?
• Embed Excel-like spreadsheets as new model type to drag‘n drop attributes
its values
• Advantages: No decoupled ARIS data in exported Excel files

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©2013 Software AG. All rights reserved.
ARIS Architect

One of the largest airlines in Europe appreciates
the

“appeal and clearness of the
new interface.”

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©2013 Software AG. All rights reserved.
30% more contrast

In ARIS 9, the contrast of symbols is raised by 30 % by using black text on
white background. This is better especially in print and on projectors.

100%

more meaning

As known from experiments in cognitive
psychology, the meaningful combination of
pictures and text facilitates learning and recalling.

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©2013 Software AG. All rights reserved.
In ARIS 9, the default modeling space is more than

twice as large.
+116%

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©2013 Software AG. All rights reserved.
ARIS Connect

A large European oil and gas company said about
ARIS Connect that

“these features could bring
more quality to the process of updating
existing and creating new processes”
and states that the new ARIS release

”looks fresh, cool and promising to bring
new value.”

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©2013 Software AG. All rights reserved.
New: role-specific UI perspectives
“Giving access to the right level of user interface was a
struggle using different product.

Now, I decide my own perspective”

One of the best-known financial advisory services corporation
points out that the

”new office style UI is more intuitive, increases
acceptance, and is easier to train”.

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©2013 Software AG. All rights reserved.
New: ad-hoc and visual analytics
A large European Financial Firm …

“the user interface and the integrated
analytical functionalities fully meet our
expectations.”
“In ARIS 7 you needed advanced
skills to build queries.

ARIS 9 you can
easily discover what you want
and have your query built based on your ad-hoc
analysis!”

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©2013 Software AG. All rights reserved.

10/14/2013
14
New: flexible meta model

One of Europe’s biggest telecommunication
provider believes that

”ARIS has finally come of age.”

They say that ARIS 9 is more intuitive and “provides increased
visibility for the work of Process Governance.”

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©2013 Software AG. All rights reserved.
New: spreadsheets

A large consultant group loved

”the quick elaboration of spreadsheets
without having to make a report”

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©2013 Software AG. All rights reserved.
Lower TCO Through Central Administration
• Central user management
• Central license management
• Central document management

“Licenses management and compliance was a pain before.
Now, everything

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©2013 Software AG. All rights reserved.

is at hand in one place!”
Whats new in ARIS 9.5

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©2013 Software AG. All rights reserved.
Releases & Timelines 2013 - 15
Q3 13

Q4 13

Process Live
ARIS Connect
API Management
ARIS
GRC
CentraSite

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©2013 Software AG. All rights reserved.

Q1 14

Q2 14

Q3 14

Q4 14

Q1 15

Q2 15

Q3 15
www.processlive.com

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©2013 Software AG. All rights reserved.
DSAG Business Process Management Guidelines

• As a BPM leader Software AG contributed to the DSAG BPM guidelines
•

DSAG press information from September 18th

• Aims at pointing the complexity of BPM, minimizing the risk of wrong
investment and thus at supporting successful BPM projects in SAP environments
• Some topics covered

Process training

Process
testing

Process
execution

Process analysis

©2013 Software AG. All rights reserved.

Process
design

Process
implementation

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Process
governance

Process
monitoring

Process
optimization
Positioned in Leaders Quadrant of Gartner’s Magic Quadrant for Enterprise Governance,
Risk and Compliance
“The EGRC platform market is consolidating, and the
vendors in this market have had time to develop their
products and strategies. Customers are looking for
Leaders to provide additional functionality, such as
support for chief risk officers, integration with
advanced BI and corporate performance management
applications, business process modeling, more-flexible
and ad hoc reporting, planning and resource
management for internal audit, and industry- and
function-specific capabilities for risk management and
compliance beyond the core functions. They also
expect support across multiple geographies.”
Source: Gartner, Inc., Magic Quadrant for Enterprise Governance, Risk and Compliance, French Caldwell, et al.,
September 24, 2013
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the
context of the entire document. The Gartner document is available upon request from Software AG.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not
advise technology users to select only those vendors with the highest ratings. Gartner research publications
consist of the opinions of Gartner's research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.

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©2013 Software AG. All rights reserved.
What is coming after 9.5

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©2013 Software AG. All rights reserved.
Mobile Strategy

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©2013 Software AG. All rights reserved.
Usability:
self-service configuration
ARIS Connect
&
Process Live

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©2013 Software AG. All rights reserved.
Usability: New ways to capture information
Data Capturing
• Change and editing of content through the
browser without modeling skills
• Capturing is made available based on portal
views (e.g. factsheet overview, table view
etc.)

Library
• Easily collect, manage and deploy central
library elements (processes, org-charts, IT
etc.)
• Proposals for new library elements can
come from the social network /
collaboration
• Central library management
in ARIS Connect
Element
(e.g. Person)

Element
(e.g. Document)

Library Elements

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©2013 Software AG. All rights reserved.

Element (e.g.
Application System)
Usability:
ARIS Risk and
Compliance
Manager

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©2013 Software AG. All rights reserved.
1. Step: Managed Repository Synchronization
Software AG's Enterprise Architecture Platforms

"Systems"
ARIS
Design Server

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©2013 Software AG. All rights reserved.

" Pr o c e s s e s "

ALFABET
Repository
2. Step: Aligned User Experience & Cross Navigation

Navigate to
Pr o c e s s

Navigate to
System

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©2013 Software AG. All rights reserved.
Milestones

• More potential for existing
customers (no migration necessary,
etc.)
• First version of batch interface
• Very limited UI integration (e.g.
existing hyperlink capabilities to
jump from one tool to the other)

2013

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©2013 Software AG. All rights reserved.

2014

• More complete interoperability
• Exchange UI design information,
CSS, icons, etc.

2014

2014
Process Live

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©2013 Software AG. All rights reserved.
Business Process
and IT Management

Integration and
Automation

Big Fast Data

Transaction

PLATFORMS

PLATFORMS

PLATFORMS

PLATFORMS

ALFABET
IT Planning and
Portfolio Management

WEBMETHODS
Integration

APAMA
Complex Event
Processing

ADABAS-NATURAL
Application
Development

ALFABET
Enterprise Architecture
Management

WEBMETHODS
Business Process
Management

TERRACOTTA
In-Memory Data
Management

ADABAS-NATURAL
Database Management
System

ARIS
Business Process
Analysis

WEBMETHODS
Intelligent Business
Operations

TERRACOTTA
In-Memory Intelligent
Action

ADABAS-NATURAL
Application
Modernization

ARIS
Governance, Risk
and Compliance
Management
Process Live
Portfolios Live

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AgileApps Live
Integration Live

©2013 Software AG. All rights reserved.
Why Social Process Improvement in the Cloud
• Organizations want efficient end-to-end
processes that differentiate them from their
competition
• Improvement projects should start fast, with
limited investment and maximum agility
• Projects should involve all relevant
stakeholders to increase awareness and
acceptance

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©2013 Software AG. All rights reserved.
Sharing

Ro l e - b a s e d
Views

Collaboration

Design

Analysis

Documents

Re p o s i t o r y

Community

User
Management

Cloud Architecture

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©2013 Software AG. All rights reserved.
www.processlive.com

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©2013 Software AG. All rights reserved.
Capability

ARIS 9

Pr o c e s s L i v e

Design

x

Sharing

x

x

Role-based views

x

x

Notations & Methodology

x

x

Repository

x

x

Document upload

x

x

Community

x

x

User management

x

x

Cloud go-to-market model

-

x

Customizing

x

-

Fu l l E A , B PA , G R C

x

-

Advanced analysis

x

-

Advanced governance

x

-

Data storage on premise

x

-

BPE lifecycle

x

-

Full support

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x

x

-

©2013 Software AG. All rights reserved.
Process Live in Action
at Litmus Group

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©2013 Software AG. All rights reserved.
Litmus Group – Who We Are
Litmus Group - Cordence Worldwide,
2,600 consultants, driving the CxO agenda in building capability across people, process and technology.

• Long-time Software AG Partner
• Work with many large organisations
on global BPM initiatives
• Leverage BPM to deliver strategic value
to the organisation
• Provide innovative solutions to bridge
the gap between business and IT

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©2013 Software AG. All rights reserved.
Process Live – Cloud-Based BPM

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©2013 Software AG. All rights reserved.
The Power of Process Live

Typical Challenges in BPM Projects and how Process Live helped to address them.
“BPM Projects take long to setup. More time is spent
developing content than improving the business.”

Packaged BPM

“It’s hard to get the business engaged and make BPM
an integral part of operations.”

Social and
integrated.

“BPM is not visible in the organization, it’s only
used by specialists.”

Mobile and
ubiquitous.

Typical challenges

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©2013 Software AG. All rights reserved.

Key Features

Process Live
Process Live at Litmus Group
Current usage of Process Live
• Collaborative development of process
assets
• Immediate start of improvement
projects (zero deployment)
• Easy integration of external parties
(clients, suppliers)
• Business-oriented publication

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©2013 Software AG. All rights reserved.

“Process Live unlocks social
process improvement in the
cloud which marks a new era
for process management”

Potential future usage
• Packaged BPM reference contents,
preconfigured best
practices and templates
• Community-enabled
delivery (via ARIS
Community)
Roundtable Discussion

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©2013 Software AG. All rights reserved.
• Fabian Erbach
Partner, Litmus group Singapore
• Tim Deacon
SVP, 6σ/BPM Application Management,
Bank of America
• Ophir Edrey,
Director, Delivery Organization, Amdocs
• Georg Simon
SVP Process Improvement, Software AG

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©2013 Software AG. All rights reserved.
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©2013 Software AG. All rights reserved.
ARIS World: Shaping the Future of ARIS 9 - All You Need to Know About the Upcoming ARIS Release and Social Process Improvement in the Cloud

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ARIS World: Shaping the Future of ARIS 9 - All You Need to Know About the Upcoming ARIS Release and Social Process Improvement in the Cloud

  • 1. ARIS World 1 ©2013 Software AG. All rights reserved.
  • 2. 2 ©2013 Software AG. All rights reserved.
  • 3. 3 ©2013 Software AG. All rights reserved.
  • 4. 4 ©2013 Software AG. All rights reserved.
  • 5. Agenda • ARIS 9 and beyond • Process Live – Social.Process.Cloud. • Process Live in Action at Litmus Group • Roundtable – The Future of Process Improvement 5 ©2013 Software AG. All rights reserved.
  • 6. ARIS 9 and beyond 6 ©2013 Software AG. All rights reserved.
  • 7. Drivers for ARIS 9 How to get people “occasionally” involved in business processes? • Develop social collaboration & communication bound to the process context • Provide only the information they need to understand their process • Advantages: occasional process users are rather treated as consumers How to shorten the learning curve for using ARIS? • Simply its user interface and adopt proven concepts • Advantages: lower TCO and training costs How to make ARIS models more attractive? • Create a new symbol set with fresh coloring • Advantages: Improved readability and distinguished look & feel 7 ©2013 Software AG. All rights reserved.
  • 8. Drivers for ARIS 9 How to lower TCO for the ARIS administration? • Centralize user and license management • Advantages: no more key distributing to end-users How to enable faster business results on ARIS content? • Provide a graphical query builder for immediate graphical results • Enable full-text search across complete repository in real-time • Advantages: Ad-hoc analyses are persistent and reusable How to get meaningful results from ARIS data (e.g. costs & times)? • Embed Excel-like spreadsheets as new model type to drag‘n drop attributes its values • Advantages: No decoupled ARIS data in exported Excel files 8 ©2013 Software AG. All rights reserved.
  • 9. ARIS Architect One of the largest airlines in Europe appreciates the “appeal and clearness of the new interface.” 9 ©2013 Software AG. All rights reserved.
  • 10. 30% more contrast In ARIS 9, the contrast of symbols is raised by 30 % by using black text on white background. This is better especially in print and on projectors. 100% more meaning As known from experiments in cognitive psychology, the meaningful combination of pictures and text facilitates learning and recalling. 10 ©2013 Software AG. All rights reserved.
  • 11. In ARIS 9, the default modeling space is more than twice as large. +116% 11 ©2013 Software AG. All rights reserved.
  • 12. ARIS Connect A large European oil and gas company said about ARIS Connect that “these features could bring more quality to the process of updating existing and creating new processes” and states that the new ARIS release ”looks fresh, cool and promising to bring new value.” 12 ©2013 Software AG. All rights reserved.
  • 13. New: role-specific UI perspectives “Giving access to the right level of user interface was a struggle using different product. Now, I decide my own perspective” One of the best-known financial advisory services corporation points out that the ”new office style UI is more intuitive, increases acceptance, and is easier to train”. 13 ©2013 Software AG. All rights reserved.
  • 14. New: ad-hoc and visual analytics A large European Financial Firm … “the user interface and the integrated analytical functionalities fully meet our expectations.” “In ARIS 7 you needed advanced skills to build queries. ARIS 9 you can easily discover what you want and have your query built based on your ad-hoc analysis!” 14 ©2013 Software AG. All rights reserved. 10/14/2013 14
  • 15. New: flexible meta model One of Europe’s biggest telecommunication provider believes that ”ARIS has finally come of age.” They say that ARIS 9 is more intuitive and “provides increased visibility for the work of Process Governance.” 15 ©2013 Software AG. All rights reserved.
  • 16. New: spreadsheets A large consultant group loved ”the quick elaboration of spreadsheets without having to make a report” 16 ©2013 Software AG. All rights reserved.
  • 17. Lower TCO Through Central Administration • Central user management • Central license management • Central document management “Licenses management and compliance was a pain before. Now, everything 17 ©2013 Software AG. All rights reserved. is at hand in one place!”
  • 18. Whats new in ARIS 9.5 18 ©2013 Software AG. All rights reserved.
  • 19. Releases & Timelines 2013 - 15 Q3 13 Q4 13 Process Live ARIS Connect API Management ARIS GRC CentraSite 19 ©2013 Software AG. All rights reserved. Q1 14 Q2 14 Q3 14 Q4 14 Q1 15 Q2 15 Q3 15
  • 21. DSAG Business Process Management Guidelines • As a BPM leader Software AG contributed to the DSAG BPM guidelines • DSAG press information from September 18th • Aims at pointing the complexity of BPM, minimizing the risk of wrong investment and thus at supporting successful BPM projects in SAP environments • Some topics covered Process training Process testing Process execution Process analysis ©2013 Software AG. All rights reserved. Process design Process implementation 21 Process governance Process monitoring Process optimization
  • 22. Positioned in Leaders Quadrant of Gartner’s Magic Quadrant for Enterprise Governance, Risk and Compliance “The EGRC platform market is consolidating, and the vendors in this market have had time to develop their products and strategies. Customers are looking for Leaders to provide additional functionality, such as support for chief risk officers, integration with advanced BI and corporate performance management applications, business process modeling, more-flexible and ad hoc reporting, planning and resource management for internal audit, and industry- and function-specific capabilities for risk management and compliance beyond the core functions. They also expect support across multiple geographies.” Source: Gartner, Inc., Magic Quadrant for Enterprise Governance, Risk and Compliance, French Caldwell, et al., September 24, 2013 This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Software AG. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 22 ©2013 Software AG. All rights reserved.
  • 23. What is coming after 9.5 23 ©2013 Software AG. All rights reserved.
  • 24. Mobile Strategy 24 ©2013 Software AG. All rights reserved.
  • 25. Usability: self-service configuration ARIS Connect & Process Live 25 ©2013 Software AG. All rights reserved.
  • 26. Usability: New ways to capture information Data Capturing • Change and editing of content through the browser without modeling skills • Capturing is made available based on portal views (e.g. factsheet overview, table view etc.) Library • Easily collect, manage and deploy central library elements (processes, org-charts, IT etc.) • Proposals for new library elements can come from the social network / collaboration • Central library management in ARIS Connect Element (e.g. Person) Element (e.g. Document) Library Elements 26 ©2013 Software AG. All rights reserved. Element (e.g. Application System)
  • 27. Usability: ARIS Risk and Compliance Manager 27 ©2013 Software AG. All rights reserved.
  • 28. 1. Step: Managed Repository Synchronization Software AG's Enterprise Architecture Platforms "Systems" ARIS Design Server 28 ©2013 Software AG. All rights reserved. " Pr o c e s s e s " ALFABET Repository
  • 29. 2. Step: Aligned User Experience & Cross Navigation Navigate to Pr o c e s s Navigate to System 29 ©2013 Software AG. All rights reserved.
  • 30. Milestones • More potential for existing customers (no migration necessary, etc.) • First version of batch interface • Very limited UI integration (e.g. existing hyperlink capabilities to jump from one tool to the other) 2013 30 ©2013 Software AG. All rights reserved. 2014 • More complete interoperability • Exchange UI design information, CSS, icons, etc. 2014 2014
  • 31. Process Live 31 ©2013 Software AG. All rights reserved.
  • 32. Business Process and IT Management Integration and Automation Big Fast Data Transaction PLATFORMS PLATFORMS PLATFORMS PLATFORMS ALFABET IT Planning and Portfolio Management WEBMETHODS Integration APAMA Complex Event Processing ADABAS-NATURAL Application Development ALFABET Enterprise Architecture Management WEBMETHODS Business Process Management TERRACOTTA In-Memory Data Management ADABAS-NATURAL Database Management System ARIS Business Process Analysis WEBMETHODS Intelligent Business Operations TERRACOTTA In-Memory Intelligent Action ADABAS-NATURAL Application Modernization ARIS Governance, Risk and Compliance Management Process Live Portfolios Live 32 AgileApps Live Integration Live ©2013 Software AG. All rights reserved.
  • 33. Why Social Process Improvement in the Cloud • Organizations want efficient end-to-end processes that differentiate them from their competition • Improvement projects should start fast, with limited investment and maximum agility • Projects should involve all relevant stakeholders to increase awareness and acceptance 33 ©2013 Software AG. All rights reserved.
  • 34. Sharing Ro l e - b a s e d Views Collaboration Design Analysis Documents Re p o s i t o r y Community User Management Cloud Architecture 34 ©2013 Software AG. All rights reserved.
  • 36. Capability ARIS 9 Pr o c e s s L i v e Design x Sharing x x Role-based views x x Notations & Methodology x x Repository x x Document upload x x Community x x User management x x Cloud go-to-market model - x Customizing x - Fu l l E A , B PA , G R C x - Advanced analysis x - Advanced governance x - Data storage on premise x - BPE lifecycle x - Full support 36 x x - ©2013 Software AG. All rights reserved.
  • 37. Process Live in Action at Litmus Group 37 ©2013 Software AG. All rights reserved.
  • 38. Litmus Group – Who We Are Litmus Group - Cordence Worldwide, 2,600 consultants, driving the CxO agenda in building capability across people, process and technology. • Long-time Software AG Partner • Work with many large organisations on global BPM initiatives • Leverage BPM to deliver strategic value to the organisation • Provide innovative solutions to bridge the gap between business and IT 38 ©2013 Software AG. All rights reserved.
  • 39. Process Live – Cloud-Based BPM 39 ©2013 Software AG. All rights reserved.
  • 40. The Power of Process Live Typical Challenges in BPM Projects and how Process Live helped to address them. “BPM Projects take long to setup. More time is spent developing content than improving the business.” Packaged BPM “It’s hard to get the business engaged and make BPM an integral part of operations.” Social and integrated. “BPM is not visible in the organization, it’s only used by specialists.” Mobile and ubiquitous. Typical challenges 40 ©2013 Software AG. All rights reserved. Key Features Process Live
  • 41. Process Live at Litmus Group Current usage of Process Live • Collaborative development of process assets • Immediate start of improvement projects (zero deployment) • Easy integration of external parties (clients, suppliers) • Business-oriented publication 41 ©2013 Software AG. All rights reserved. “Process Live unlocks social process improvement in the cloud which marks a new era for process management” Potential future usage • Packaged BPM reference contents, preconfigured best practices and templates • Community-enabled delivery (via ARIS Community)
  • 42. Roundtable Discussion 42 ©2013 Software AG. All rights reserved.
  • 43. • Fabian Erbach Partner, Litmus group Singapore • Tim Deacon SVP, 6σ/BPM Application Management, Bank of America • Ophir Edrey, Director, Delivery Organization, Amdocs • Georg Simon SVP Process Improvement, Software AG 43 ©2013 Software AG. All rights reserved.
  • 44. 44 ©2013 Software AG. All rights reserved.