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Whitepaper




      SumTotal Learning Maestro -
      Powerful Simplicity


      Assess, Deliver & Measure Learning
      Learning Maestro is an on-demand Internet-hosted talent development solution
      that enables organizations to capture, create, manage and share knowledge to
      improve workforce productivity, accelerate critical business processes, and drive        STRATEGY
      organizational performance. The system centralizes and automates the entire
      learning management process, making the administration of enterprise learning
      and development both effective and efficient. Learning Maestro’s ease-of-use
      and streamlined approach to managing learning is widely recognized in the
      learning industry.                                                                   Learning Maestro is delivered
      As an integrated suite of Web-based tools, Learning Maestro helps organizations       Software-a-a-Service. There
      assess, deliver and measure enterprise learning and development:                     is no hardware or software to
                                                                                               buy, install or maintain.
        •	 Assess organizational and individual competencies, deficiencies
           and training needs using a variety of powerful tools, including
           online testing and survey instruments, talent development and
           performance management tools.
        •	 Deliver required training initiatives to address identified
           performance and learning needs using the most appropriate
           method (e-learning, classroom, self-study webcast, mentoring,
           blended, etc.).
        •	 Measure learning effectiveness, impact on productivity, business
           results and return on investment.


      Delivered Software as a Service
      Learning Maestro is delivered Software as a Service. Therefore, all aspects of the
      delivery, maintenance and service of the technology are provided by SumTotal.
      There is no hardware or software to buy, install or maintain. Your users only
      require access to the Internet.




www.sumtotalsystems.com                                                                                                1
SumTotal Learning Maestro - Powerful Simplicity




     SumTotal Learning Maestro Feature List
      •	 Flexible, configurable business rules.
      •	 Social networking tools facilitate collaboration.
      •	 User-controlled system management through built-in tools.                 STRATEGY
      •	 SCORM 2004.
      •	 Standards compliance: AICC, SCORM, XML, PENS and ADA
        Section 508.
      •	 Multiple languages, time zones and localization.
                                                                                      Learning Maestro
      •	 Automatic assignment of curriculum based on user attributes.
                                                                                 centralizes and automates
      •	 Dynamic approval workflow with Web form creation.                           the entire learning
      •	 Set Learning Plan completion rules, including completing X activities     management process.

        from a larger pool of Y activities.
      •	 100% Web-based, thin client architecture.
      •	 Designed from the ground up for Web Services integration with
        your Intranet and Google.
      •	 Global network optimized for fast and efficient learner experience
        regardless of location.
      •	 On-demand Software as a Service delivery model.
      •	 Intuitive interface is easy-to-use and navigate.
      •	 Easily configurable by the client.
      •	 Theme creation available to match your brand.
      •	 No training required to start learners on the LMS.
      •	 Open site public facing catalog—no login required.
      •	 Role-based permission system.
      •	 Permission-based system with user authentication and security.
      •	 Integrated e-commerce engine.
      •	 Wizards drive administrator experience.
      •	 Robust dashboard reporting and analytics.
      •	 Multiple delivery modalities including mobile solutions.
      •	 Tight integrations with the SumTotal Suite: LCMS, Talent Management,
        Collaboration and Training Analytics.




www.sumtotalsystems.com                                                                                      2
SumTotal Learning Maestro - Powerful Simplicity




     Searchable course catalog makes learning selection quick, easy and intuitive.




     Individual development plans can be created, modified and assigned due dates
     in the Learning Plan Manager.




     Create sophisticated, actionable reports and real-time data analysis to support
     planning and decision making.




www.sumtotalsystems.com                                                                3
SumTotal Learning Maestro - Powerful Simplicity




     Industry Leadership & Recognition
     SumTotal products and services have received considerable recognition from within the business world:




     Best SaaS LMS                                                                  Best Corporate Learning Solution
     E-Learning! magazine                                                           CODiE Awards
     Six consecutive years                  Excellence in LMS Award
                                            Chief Learning Officer magazine
                                            Three consecutive years




     Best New Product                       Top Training Product                    Software 500
     American Business Awards               HR Executive magazine                   Software magazine
                                                                                    Six consecutive years




     Best Customer Service Team             Customer Service                        Top 20 Companies in the
     American Business Awards               Team of the Year                        Training Outsourcing Industry
                                            Selling Power magazine                  Training Industry, Inc.
                                                                                    Six consecutive years




www.sumtotalsystems.com                                                                                                4
SumTotal Learning Maestro - Powerful Simplicity




     Scalability, Reliability & Flexibility for Global Deployment
     Learning Maestro’s world-class architecture is designed for high performance
     and scalability across your entire enterprise. Our Web-hosted delivery model is
     developed to meet or exceed the most stringent security, reliability, scalability and
     performance standards. In partnership with Akamai, we utilize a sophisticated
     global network with thousands of specially-equipped servers to help withstand
     the daily requests for rich, dynamic, and interactive content, transactions, and
     applications. For over a decade, SumTotal has delivered multi-lingual managed
     learning services and support for administrators and end-users around the globe.
     SumTotal takes full responsibility for the availability and integrity of your
     system. We provide all post-sale system administration, maintenance, upgrades,
     technical support, and other services required to keep your e-learning solution
     up and running at optimal performance levels–services that in traditional internal
     network deployments would have required dedicated IT resources, exponentially
     increasing the total cost of ownership. And because the SumTotal solution is
     delivered via a Web browser from central application servers, system upgrades
     are delivered instantly and transparently to every user.
     SumTotal also has extensive experience integrating the Learning Maestro
     platform with HRIS/ERP systems like Oracle, SAP and PeopleSoft, so your hosted
     talent development and performance management solution can interoperate with
     existing back-office software applications.
     Learning Maestro has been deployed in the following languages:
     Chinese                  Canadian               Norwegian
     Danish                   French                 Portuguese
     Dutch                    German                 Spanish
     UK English               Italian                Swedish
     US English               Japanese               Polish
     French                   Korean


     Services to Ensure Your Success
    To ensure the success of your organization’s learning initiatives, SumTotal provides
    customers with a comprehensive offering of professional services. In addition to
    hosting, security and system maintenance, SumTotal takes full responsibility
    for all learning content operating within your system, including content hosting,
    security, maintenance and updates. From consulting and technical services to
    training, 24x7 Help Desk support, program support, change management and
    customer care, SumTotal ensures that solutions are implemented seamlessly
    within every client organization.




www.sumtotalsystems.com                                                                      5
SumTotal Learning Maestro - Powerful Simplicity




      Technology is central to our organization. We have the best technology
      and we use the best technology. We innovate by leveraging systems to
      influence both internal and external audiences. SumTotal has enabled us
      to seamlessly deliver training to internal and external audiences using one
      online solution and it has increased our organizational performance.


              Carolyne Matseshe-Crawford
              Senior Director of Global Training & Consistency
              Orbitz Worldwide



      Our advisors and their staff tell us that they are saving a considerable
      amount of time on processing their business as a result of the learning. It’s
      great for them and great for the organization. Our lean training resources
      would never be able to deliver this volume or consistency of training in
      such a compressed timeframe without leveraging an LMS. Using Learning
      Maestro, LPL Financial has proven that it can help its advisors grow their
      practices. When they grow, LPL Financial grows, too!


              Andi Campbell
              Director of Education & Consulting
              LPL Financial


      I was able to create content quickly and easily using commercially
      available tools. They helped me select content to get started and the site
      was up and running within a week of signing the contract. I continue to
      be impressed. Technical support is amazing. SumTotal makes continuous
      improvements and developments in response to customer needs. Hosted is
      the way to go and SumTotal has mastered it.

              Best of E-Learning! Award
              E-Learning! Magazine




      Our organization benefits tremendously from being able to reach our
      employees 24/7 from anywhere. The configurability and flexible reporting
      capabilities of Learning Maestro fit who we are as a company.


              Rod Jones
              Chief Learning Officer
              Mori Seiki USA



      The Learning Maestro platform and its assessment-related features have
      fully met expectations. We now have the ability to reach out to thousands
      of first responders in an immediate way.


              Norman J. Easton
              Training Coordinator
              State of New Jersey



www.sumtotalsystems.com                                                               6
SumTotal Learning Maestro - Powerful Simplicity




               More Information
               For more information, send an email to connect@sumtotalsystems.com
               About SumTotal
               SumTotal Systems, Inc. is the global leader in complete learning and talent
               management software that enables organizations to more effectively drive
               business strategy and growth. Recognized by industry analysts as the most
               comprehensive solution, SumTotal provides full employee lifecycle management,
               including a core system of record, from a single provider for improved business
               intelligence. The company offers customers of all sizes and in all industries the
               most flexibility and choice with multiple purchase, configuration, and deployment
               options. We have increased the performance of the world’s largest organizations
               including Sony Electronics (NYSE: SNE), AstraZeneca (NYSE: AZN [ADR];
               London: AZN), Amway, GKN (London: GKN), and Seagate (NYSE: STX).
               For more information, or to request a demo, please call +1 (866) 768-6825 (US /
               Canada), +1 (352) 264-2800 (international) or visit www.sumtotalsystems.com




Corporate Headquarters          EMEA                          APAC
SumTotal Systems, Inc.          SumTotal Systems, UK          SumTotal Systems India Pvt. Ltd.   © 2011 SumTotal Systems, Inc. All rights reserved. SumTotal, and the SumTotal
2850 NW 43rd Street             59-60 Thames Street           7th Floor Maximus Towers           logo, are registered trademarks or trademarks of SumTotal Systems, Inc. and/or
Suite #200                      Windsor, Berkshire            Building 2B, Mind Space            its affiliates in the United States and/or other countries. Other names may be
Gainesville, FL 32606 USA       United Kingdom, SL4 1TX       Raheja IT Park, Cyberabad          trademarks of their respective owners. 11_0620UN
Phone: +1 352 264 2800          Phone: +44 (0) 1753 211 900   Hyderabad, AP-500081, India
Fax: +1 352 264 2801            Fax: +44 (0) 1753 211 901     Phone: +91 (0) 40 6695 0000
                                                              Fax: +91 (0) 40 2311 2727




www.sumtotalsystems.com                                                                                                                                                       7

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SumTotal Learning Maestro - Powerful Simplicity

  • 1. Whitepaper SumTotal Learning Maestro - Powerful Simplicity Assess, Deliver & Measure Learning Learning Maestro is an on-demand Internet-hosted talent development solution that enables organizations to capture, create, manage and share knowledge to improve workforce productivity, accelerate critical business processes, and drive STRATEGY organizational performance. The system centralizes and automates the entire learning management process, making the administration of enterprise learning and development both effective and efficient. Learning Maestro’s ease-of-use and streamlined approach to managing learning is widely recognized in the learning industry. Learning Maestro is delivered As an integrated suite of Web-based tools, Learning Maestro helps organizations Software-a-a-Service. There assess, deliver and measure enterprise learning and development: is no hardware or software to buy, install or maintain. • Assess organizational and individual competencies, deficiencies and training needs using a variety of powerful tools, including online testing and survey instruments, talent development and performance management tools. • Deliver required training initiatives to address identified performance and learning needs using the most appropriate method (e-learning, classroom, self-study webcast, mentoring, blended, etc.). • Measure learning effectiveness, impact on productivity, business results and return on investment. Delivered Software as a Service Learning Maestro is delivered Software as a Service. Therefore, all aspects of the delivery, maintenance and service of the technology are provided by SumTotal. There is no hardware or software to buy, install or maintain. Your users only require access to the Internet. www.sumtotalsystems.com 1
  • 2. SumTotal Learning Maestro - Powerful Simplicity SumTotal Learning Maestro Feature List • Flexible, configurable business rules. • Social networking tools facilitate collaboration. • User-controlled system management through built-in tools. STRATEGY • SCORM 2004. • Standards compliance: AICC, SCORM, XML, PENS and ADA Section 508. • Multiple languages, time zones and localization. Learning Maestro • Automatic assignment of curriculum based on user attributes. centralizes and automates • Dynamic approval workflow with Web form creation. the entire learning • Set Learning Plan completion rules, including completing X activities management process. from a larger pool of Y activities. • 100% Web-based, thin client architecture. • Designed from the ground up for Web Services integration with your Intranet and Google. • Global network optimized for fast and efficient learner experience regardless of location. • On-demand Software as a Service delivery model. • Intuitive interface is easy-to-use and navigate. • Easily configurable by the client. • Theme creation available to match your brand. • No training required to start learners on the LMS. • Open site public facing catalog—no login required. • Role-based permission system. • Permission-based system with user authentication and security. • Integrated e-commerce engine. • Wizards drive administrator experience. • Robust dashboard reporting and analytics. • Multiple delivery modalities including mobile solutions. • Tight integrations with the SumTotal Suite: LCMS, Talent Management, Collaboration and Training Analytics. www.sumtotalsystems.com 2
  • 3. SumTotal Learning Maestro - Powerful Simplicity Searchable course catalog makes learning selection quick, easy and intuitive. Individual development plans can be created, modified and assigned due dates in the Learning Plan Manager. Create sophisticated, actionable reports and real-time data analysis to support planning and decision making. www.sumtotalsystems.com 3
  • 4. SumTotal Learning Maestro - Powerful Simplicity Industry Leadership & Recognition SumTotal products and services have received considerable recognition from within the business world: Best SaaS LMS Best Corporate Learning Solution E-Learning! magazine CODiE Awards Six consecutive years Excellence in LMS Award Chief Learning Officer magazine Three consecutive years Best New Product Top Training Product Software 500 American Business Awards HR Executive magazine Software magazine Six consecutive years Best Customer Service Team Customer Service Top 20 Companies in the American Business Awards Team of the Year Training Outsourcing Industry Selling Power magazine Training Industry, Inc. Six consecutive years www.sumtotalsystems.com 4
  • 5. SumTotal Learning Maestro - Powerful Simplicity Scalability, Reliability & Flexibility for Global Deployment Learning Maestro’s world-class architecture is designed for high performance and scalability across your entire enterprise. Our Web-hosted delivery model is developed to meet or exceed the most stringent security, reliability, scalability and performance standards. In partnership with Akamai, we utilize a sophisticated global network with thousands of specially-equipped servers to help withstand the daily requests for rich, dynamic, and interactive content, transactions, and applications. For over a decade, SumTotal has delivered multi-lingual managed learning services and support for administrators and end-users around the globe. SumTotal takes full responsibility for the availability and integrity of your system. We provide all post-sale system administration, maintenance, upgrades, technical support, and other services required to keep your e-learning solution up and running at optimal performance levels–services that in traditional internal network deployments would have required dedicated IT resources, exponentially increasing the total cost of ownership. And because the SumTotal solution is delivered via a Web browser from central application servers, system upgrades are delivered instantly and transparently to every user. SumTotal also has extensive experience integrating the Learning Maestro platform with HRIS/ERP systems like Oracle, SAP and PeopleSoft, so your hosted talent development and performance management solution can interoperate with existing back-office software applications. Learning Maestro has been deployed in the following languages: Chinese Canadian Norwegian Danish French Portuguese Dutch German Spanish UK English Italian Swedish US English Japanese Polish French Korean Services to Ensure Your Success To ensure the success of your organization’s learning initiatives, SumTotal provides customers with a comprehensive offering of professional services. In addition to hosting, security and system maintenance, SumTotal takes full responsibility for all learning content operating within your system, including content hosting, security, maintenance and updates. From consulting and technical services to training, 24x7 Help Desk support, program support, change management and customer care, SumTotal ensures that solutions are implemented seamlessly within every client organization. www.sumtotalsystems.com 5
  • 6. SumTotal Learning Maestro - Powerful Simplicity Technology is central to our organization. We have the best technology and we use the best technology. We innovate by leveraging systems to influence both internal and external audiences. SumTotal has enabled us to seamlessly deliver training to internal and external audiences using one online solution and it has increased our organizational performance. Carolyne Matseshe-Crawford Senior Director of Global Training & Consistency Orbitz Worldwide Our advisors and their staff tell us that they are saving a considerable amount of time on processing their business as a result of the learning. It’s great for them and great for the organization. Our lean training resources would never be able to deliver this volume or consistency of training in such a compressed timeframe without leveraging an LMS. Using Learning Maestro, LPL Financial has proven that it can help its advisors grow their practices. When they grow, LPL Financial grows, too! Andi Campbell Director of Education & Consulting LPL Financial I was able to create content quickly and easily using commercially available tools. They helped me select content to get started and the site was up and running within a week of signing the contract. I continue to be impressed. Technical support is amazing. SumTotal makes continuous improvements and developments in response to customer needs. Hosted is the way to go and SumTotal has mastered it. Best of E-Learning! Award E-Learning! Magazine Our organization benefits tremendously from being able to reach our employees 24/7 from anywhere. The configurability and flexible reporting capabilities of Learning Maestro fit who we are as a company. Rod Jones Chief Learning Officer Mori Seiki USA The Learning Maestro platform and its assessment-related features have fully met expectations. We now have the ability to reach out to thousands of first responders in an immediate way. Norman J. Easton Training Coordinator State of New Jersey www.sumtotalsystems.com 6
  • 7. SumTotal Learning Maestro - Powerful Simplicity More Information For more information, send an email to connect@sumtotalsystems.com About SumTotal SumTotal Systems, Inc. is the global leader in complete learning and talent management software that enables organizations to more effectively drive business strategy and growth. Recognized by industry analysts as the most comprehensive solution, SumTotal provides full employee lifecycle management, including a core system of record, from a single provider for improved business intelligence. The company offers customers of all sizes and in all industries the most flexibility and choice with multiple purchase, configuration, and deployment options. We have increased the performance of the world’s largest organizations including Sony Electronics (NYSE: SNE), AstraZeneca (NYSE: AZN [ADR]; London: AZN), Amway, GKN (London: GKN), and Seagate (NYSE: STX). For more information, or to request a demo, please call +1 (866) 768-6825 (US / Canada), +1 (352) 264-2800 (international) or visit www.sumtotalsystems.com Corporate Headquarters EMEA APAC SumTotal Systems, Inc. SumTotal Systems, UK SumTotal Systems India Pvt. Ltd. © 2011 SumTotal Systems, Inc. All rights reserved. SumTotal, and the SumTotal 2850 NW 43rd Street 59-60 Thames Street 7th Floor Maximus Towers logo, are registered trademarks or trademarks of SumTotal Systems, Inc. and/or Suite #200 Windsor, Berkshire Building 2B, Mind Space its affiliates in the United States and/or other countries. Other names may be Gainesville, FL 32606 USA United Kingdom, SL4 1TX Raheja IT Park, Cyberabad trademarks of their respective owners. 11_0620UN Phone: +1 352 264 2800 Phone: +44 (0) 1753 211 900 Hyderabad, AP-500081, India Fax: +1 352 264 2801 Fax: +44 (0) 1753 211 901 Phone: +91 (0) 40 6695 0000 Fax: +91 (0) 40 2311 2727 www.sumtotalsystems.com 7