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Retaining Customer
And Loyalty
Your Company Name
Introduction2
Loyalty Programs
Personal Touches
Premiums & Gifts Overcome Buyers Remorse
Questionnaire/ Surveys
Regular Reviews
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Customer Retention Benefits
Increasing customer
retention rates by
5% increases
Profits by
25% to 95%
A 2% increase in
customer retention
has the same effect
Decreasing
cost by 10%
On average, loyal
customers
are worth
up to 10 times as much
as their first purchase
Worth 10X as much
This slide indicates
the benefits customer
retention provides to
a company, you can
alter them as per your
need
3
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Customer Retention Impact
How it can be achieved
Impact
▪ Improved Operational
Efficiency
▪ Deeper
▪ Business &
▪ Market Intelligence
▪ Better Customer
▪ Experience
Capabilities
▪ Example:
▪ Pinpoint
Compliance &
Process Issues
▪ Example:
▪ Timely Analysis Of
Customer Feedback
▪ Example:
▪ Standardize Call Quality
For Coaching &
Recognition Purposes
Results
▪ Reduce Costs, Mitigate
Risks
▪ Increase Incremental
Revenues
▪ Improve Product Quality
▪ React To Market
Opportunity
▪ Increase Customer
Satisfaction,
Retention & Loyalty
4
This slide reflects how
we can retain the
customers with the help
of some examples, you
can modify them as per
your requirements
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it to your needs and capture your
audience's attention
Retain
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it to your needs and capture your
audience's attention
Nurture
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it to your needs and capture your
audience's attention
Reward
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it to your needs and capture your
audience's attention
Loyalty
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it to your needs and capture your
audience's attention
Attract
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it to your needs and capture your
audience's attention
Grow
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it to your needs and capture your
audience's attention
Engage
Customer Loyalty Lifecycle
5
This is a framework
for loyalty lifecycle,
you can modify it
basis your
requirements
Your Title Here
85
1500
NO YES
Sale by
Channel
Average Sale by Loyalty
Member Type
50
1000
NO YES
65
2052
NO YES
Average Sale by
Loyalty Segment
1000
3000
NO YES
Average Award
by Customer
500
2000
NO YES
All Order
by Promotion
450
1200
NO YES
Top 5 Loyalty Program
Members by Lifetime
Sales
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
6
Retaining Customer And Loyalty Icons Slide7
Coffee Time
11:00am-11:15am
8
9
Graphs
& Charts
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your needs and capture your audience's
attention.
Scatter
Chart
5
20
10 9
35
15
30 30
56
$0.00
$10.00
$20.00
$30.00
$40.00
$50.00
$60.00
0% 10% 20% 30% 40% 50%
X-Values
Y-Values
▪ Product 01
10
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Combo
Chart
Profit(inPercentage)
30
50
70
90
40
60
80
100
0
10
20
30
40
50
60
70
80
90
100
2014 2015 2016 2017
Years
▪ Product 01 ▪ Product 02 ▪ Product 03
11
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
40
0
5
10
15
20
25
30
35
40
45
50
DecNovOctSepAugJulJunMayAprMarFebJan
▪ Product 01 ▪ Product 02
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your needs and capture your audience's
attention.
Stacked Area
With Markers
12
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
6
10
15
20 23 25 27
32 35
9
15
20
24
27
30
33
36
40
0
10
20
30
40
50
60
70
FY1 FY2 FY3 FY4 FY5 FY6 FY7 FY8 FY9
▪ Product 01 ▪ Product 02
13
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Stacked
Column
This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
Scatter
Chart
(In Percentage)
Profit(In
Sales)
20
55
30
17
70
60
80
92
10
20
30
40
50
60
70
80
90
100
10 20 30 40 50
▪ Product 01 ▪ Product 02
14
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
15
Additional
Slides
OurVision
16
Vision
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needs and capture your audience's
attention.
Mission
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needs and capture your audience's
attention.
Goals
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needs and capture your audience's
attention.
17
Carol Parker
Peter Clark
Jane Doe
Marry Carol
Meet Our Best
Team
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needs and capture your audience's attention.
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needs and capture your audience's attention.
▪ This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
▪ This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
▪ This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
▪ This slide is 100% editable. Adapt it to
your needs and capture your audience's
attention.
About Our
Company
18
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and capture your audience's attention.
Awareness
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and capture your audience's attention.
Quality
Success
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and capture your audience's attention.
19
Our Main
Goals
Comparison
Male
Female
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it to your needs and capture your
audience's attention.
60%
Sales By Male
40%
Sales By Female
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it to your needs and capture your
audience's attention.
20
Quotes21
It’s not just about being better. It’s about
being different. You need to give people a
reason to choose your business.
22
Beginner
20%
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to your needs and capture your
audience's attention.
Advanced
40%
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to your needs and capture your
audience's attention.
Professional
60%
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to your needs and capture your
audience's attention.
Financial
Manageme
nt
Planning
Strategy
Creative
Teamwork
▪ This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
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needs and capture your audience's attention.
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needs and capture your audience's attention.
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needs and capture your audience's attention.
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needs and capture your audience's attention.
Target
23
Silhouettes
04
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it to your needs and capture your
audience's attention.
01
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it to your needs and capture your
audience's attention.
03
This slide is 100% editable. Adapt
it to your needs and capture your
audience's attention.
02
This slide is 100% editable. Adapt
it to your needs and capture your
audience's attention.
24
Dashboard25
This slide is 100% editable.
Adapt it to your needs and
capture your audience's
attention.
30%
0 100
20
10
30
40
80
90
70
60
50
This slide is 100% editable.
Adapt it to your needs and
capture your audience's
attention.
50%
0 100
20
10
30
40
80
90
70
60
50
This slide is 100% editable.
Adapt it to your needs and
capture your audience's
attention.
70%
0 100
20
10
30
40
80
90
70
60
50
01
02
03
04
▪ This slide is 100% editable. Adapt it to your needs and capture
your audience's attention.
▪ This slide is 100% editable. Adapt it to your needs and capture
your audience's attention.
▪ This slide is 100% editable. Adapt it to your needs and capture
your audience's attention.
▪ This slide is 100% editable. Adapt it to your needs and capture
your audience's attention.
Puzzle
26
Mind Map
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to your needs and capture your
audience's attention.02
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.01
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention. 03
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention. 04
27
28
▪ This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
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needs and capture your audience's attention.
▪ This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
▪ This slide is 100% editable. Adapt it to your
needs and capture your audience's attention.
01
02
03
04
Venn
Location
Asia
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editable. Adapt it to your
needs and capture your
audience's attention.
15%
Australia
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editable. Adapt it to your
needs and capture your
audience's attention.
25%
Africa
This slide is 100%
editable. Adapt it to your
needs and capture your
audience's attention.
30%South
America
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editable. Adapt it to your
needs and capture your
audience's attention.
10%
North
America
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editable. Adapt it to your
needs and capture your
audience's attention.
20%
29
Bulb Or
Idea
▪ This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
▪ This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
30
31
Thank
You
Address
# street number, city, state
Contact Numbers:
0123456789
Email Address:
emailaddress123@gmail.com

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Retaining Customer And Loyalty PowerPoint Presentation Slides

  • 2. Introduction2 Loyalty Programs Personal Touches Premiums & Gifts Overcome Buyers Remorse Questionnaire/ Surveys Regular Reviews This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 3. Customer Retention Benefits Increasing customer retention rates by 5% increases Profits by 25% to 95% A 2% increase in customer retention has the same effect Decreasing cost by 10% On average, loyal customers are worth up to 10 times as much as their first purchase Worth 10X as much This slide indicates the benefits customer retention provides to a company, you can alter them as per your need 3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 4. Customer Retention Impact How it can be achieved Impact ▪ Improved Operational Efficiency ▪ Deeper ▪ Business & ▪ Market Intelligence ▪ Better Customer ▪ Experience Capabilities ▪ Example: ▪ Pinpoint Compliance & Process Issues ▪ Example: ▪ Timely Analysis Of Customer Feedback ▪ Example: ▪ Standardize Call Quality For Coaching & Recognition Purposes Results ▪ Reduce Costs, Mitigate Risks ▪ Increase Incremental Revenues ▪ Improve Product Quality ▪ React To Market Opportunity ▪ Increase Customer Satisfaction, Retention & Loyalty 4 This slide reflects how we can retain the customers with the help of some examples, you can modify them as per your requirements
  • 5. This slide is 100% editable. Adapt it to your needs and capture your audience's attention Retain This slide is 100% editable. Adapt it to your needs and capture your audience's attention Nurture This slide is 100% editable. Adapt it to your needs and capture your audience's attention Reward This slide is 100% editable. Adapt it to your needs and capture your audience's attention Loyalty This slide is 100% editable. Adapt it to your needs and capture your audience's attention Attract This slide is 100% editable. Adapt it to your needs and capture your audience's attention Grow This slide is 100% editable. Adapt it to your needs and capture your audience's attention Engage Customer Loyalty Lifecycle 5 This is a framework for loyalty lifecycle, you can modify it basis your requirements
  • 6. Your Title Here 85 1500 NO YES Sale by Channel Average Sale by Loyalty Member Type 50 1000 NO YES 65 2052 NO YES Average Sale by Loyalty Segment 1000 3000 NO YES Average Award by Customer 500 2000 NO YES All Order by Promotion 450 1200 NO YES Top 5 Loyalty Program Members by Lifetime Sales This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 6
  • 7. Retaining Customer And Loyalty Icons Slide7
  • 10. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Scatter Chart 5 20 10 9 35 15 30 30 56 $0.00 $10.00 $20.00 $30.00 $40.00 $50.00 $60.00 0% 10% 20% 30% 40% 50% X-Values Y-Values ▪ Product 01 10 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 11. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Combo Chart Profit(inPercentage) 30 50 70 90 40 60 80 100 0 10 20 30 40 50 60 70 80 90 100 2014 2015 2016 2017 Years ▪ Product 01 ▪ Product 02 ▪ Product 03 11 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 12. 40 0 5 10 15 20 25 30 35 40 45 50 DecNovOctSepAugJulJunMayAprMarFebJan ▪ Product 01 ▪ Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Stacked Area With Markers 12 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 13. 6 10 15 20 23 25 27 32 35 9 15 20 24 27 30 33 36 40 0 10 20 30 40 50 60 70 FY1 FY2 FY3 FY4 FY5 FY6 FY7 FY8 FY9 ▪ Product 01 ▪ Product 02 13 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Stacked Column
  • 14. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Scatter Chart (In Percentage) Profit(In Sales) 20 55 30 17 70 60 80 92 10 20 30 40 50 60 70 80 90 100 10 20 30 40 50 ▪ Product 01 ▪ Product 02 14 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 16. OurVision 16 Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goals This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 17. 17 Carol Parker Peter Clark Jane Doe Marry Carol Meet Our Best Team ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 18. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. About Our Company 18
  • 19. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Awareness This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Quality Success This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 19 Our Main Goals
  • 20. Comparison Male Female This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 60% Sales By Male 40% Sales By Female This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 20
  • 21. Quotes21 It’s not just about being better. It’s about being different. You need to give people a reason to choose your business.
  • 22. 22 Beginner 20% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Advanced 40% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Professional 60% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Financial
  • 23. Manageme nt Planning Strategy Creative Teamwork ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target 23
  • 24. Silhouettes 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 24
  • 25. Dashboard25 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 30% 0 100 20 10 30 40 80 90 70 60 50 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 50% 0 100 20 10 30 40 80 90 70 60 50 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 70% 0 100 20 10 30 40 80 90 70 60 50
  • 26. 01 02 03 04 ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Puzzle 26
  • 27. Mind Map This slide is 100% editable. Adapt it to your needs and capture your audience's attention.02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 04 27
  • 28. 28 ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 02 03 04 Venn
  • 29. Location Asia This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 15% Australia This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 25% Africa This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 30%South America This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 10% North America This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 20% 29
  • 30. Bulb Or Idea ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 30
  • 31. 31 Thank You Address # street number, city, state Contact Numbers: 0123456789 Email Address: emailaddress123@gmail.com