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1. Customer
Retention &
Loyalty
Your Company Name

2. Customer Retention Strategies
2
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KEY
Questionnaire/
Surveys
Regular
Reviews
Overcome
Buyers
Remorse
Loyalty
Programs
Personal
Touches
Premiums
& Gifts

3. Customer Retention Benefits
3
On average, loyal customers
are worth
up to 10 times as much
as their first purchase
Worth 10X as much
Increasing customer
retention rates by
5% increases
Profits by
25% to 95%
A 2% increase in
customer retention has
the same effect
Decreasing
cost by 10%
This slide indicates
the benefits customer
retention provides to a
company, you can
alter them as per your
need

4. Customer Retention Impact
4
How it can be achieved
Impact
Capabilities
Results
Improved
Operational
Efficiency
Deeper
Business &
Market
Intelligence
Better Customer
Experience
Example:
Pinpoint
compliance &
process issues
Example:
Timely analysis
of customer
feedback
Example:
Standardize call
quality for coaching
& recognition
purposes
›Reduce Costs,
mitigate risks
›Increase
incremental
revenues
›Improve product
quality
›React to market
opportunity
›Increase
customer
satisfaction,
retention &
loyalty
This slide reflects how
we can retain the
customers with the
help of some
examples, you can
modify them as per
your requirements

5. Customer Loyalty Lifecycle
5
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Nurture
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needs and capture your audience's attention
Reward
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needs and capture your audience's attention
Loyalty
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needs and capture your audience's attention
Attract
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needs and capture your audience's attention
Retain
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needs and capture your audience's attention
Grow
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Engage
This is a framework
for loyalty lifecycle,
you can modify it
basis your
requirements

6. Your Title Here
6
Average Sale by Loyalty
Member Type
50
1000
NO YES
Average Sale by
Loyalty Segment
65
2052
NO YES
Sale by
Channel
85
1500
NO YES
Average Award
by Customer
1000
3000
NO YES
All Order
by Promotion
500
2000
NO YES
Top 5 Loyalty Program
Members by Lifetime Sales
450
1200
NO YES
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

7. Customer Retention & Loyalty Icon Slide
7

8. Break Time
10:00 am to 10:30 am
Let’s Have a Break, We'll Come Back After 30 Minutes
This is a representative image, and should
be replaced by your own image. Just right
click and replace image.
8

9. 9
Charts &
Graphs

10. Stacked Line With Markers
10
0
10
20
30
40
50
60
Task1 Task2 Task3 Task4 Task5 Task6 Task7 Task8 Task9 Task10 Task11 Task12
In
million
• Product 01
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

11. Clustered Bar
11
0 10 20 30 40 50 60 70 80 90 100
Q1
Q2
Q3
Q4
Unit Count
• Product 01 • Product 02 • Product 03
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

12. Volume - Open - High - Low – Close - Chart
12
0
10
20
30
40
50
60
70
0
20
40
60
80
100
120
140
160
05-01-2002 06-01-2002 07-01-2002 08-01-2002 09-01-2002
• Product 01 • Product 02
Volume
Open
Low
High
Close
In
percentage
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

13. Stacked Area-Clustered Column
13
0
1
2
3
4
5
6
7
8
9
10
FY01 FY02 FY03 FY04
In
percentage
• Product 01 • Product 03
• Product 02
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

14. Open-High-Low-Close-Chart
14
0
10
20
30
40
50
60
70
05-06-2017 06-06-2017 07-06-2017 08-06-2017 09-06-2017
• Product 1 • Product 2
Close
High
Low
In
percentage
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.

15. 15
Additional
Slides

16. 16
Our
Mission
&
Vision
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17. Meet Our Team
17
Julie Hill
Graphic Designer
John Parker
Sales Manager
Lily Albert
CEO
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18. This slide is 100% editable.
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Target
Audiences
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Preferred by
many
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Values
client
About
Us
18

19. 19
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Our
Goal Your Text Here
Your Text Here
Your Text Here
Your Text Here
01
02

20. Comparison
20
Male Accounts
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60%
vs
Male Accounts
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60%

21. 21
-Elon Musk
Engineer &
Innovator
The path to the CEO’s office should not
be thought the CEO’s office and it
should not be through the marketing
department. It needs to be through
engineering and design.

22. Financial
22
30% 50% 80%
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23. Target
23
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attention
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24. Silhouettes
24
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03
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04
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01
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02

25. Dashboard
25
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20
100
60
80%
(High)
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20
100
60
40%
(Low)

26. Puzzle
26
01
02
03
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27. Mind Map
27
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28. Venn
28
30% 50%
20%
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29. Location
29
Texas
75%
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attention.
Montana
60%
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attention.
USA

30. 04
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01
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02
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03
Bulb Or Idea
30
Idea

31. 31
Contact Numbers:
0123456789
Email Address:
emailaddress@gmail.com
Address
# street number, city, state
Thank You