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INOVAÇÃO
                           Managing Innovation
                           Driving Ideas from Strategic Initiative to Value Creation




 Skills Development 2012
Managing Innovation                                         WHAT IS INNOVATION?
Driving Ideas from Strategic Initiative to Value Creation   DEFINITION


                                                            Optimizing the potential value
                                                            embedded in an idea that is new to you.
                                                              Innovation is different from creativity. It involves finding
                                                            ideas, exploring them, selecting, realizing and exploiting
                                                            value. The dictionary defines innovation as the process
                                                            or act of introducing something new. Peter Drucker
                                                            (1993) described innovation as “the specific instrument of
                                                            entrepreneurship 
 the act that endows resources with a




                                                                                                                             © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
                                                            new capacity to create wealth.” For managers, innovation
                                                            means optimizing the potential value embedded in
                                                            an idea that is new to you. The idea may be one that is
                                                            exceptionally creative or one that is known elsewhere but
                                                            novel in a particular environment or application. Innovation
                                                            is all about the optimization of selected ideas – where the
                                                            value added exceeds the costs incurred.

                                                            WHY IS IT IMPORTANT?
                                                              Most of us use products or services that did not exist a
                                                            few years ago. We do things in different ways, from listening
                                                            to music to shopping for books to navigating our way to a
                                                            new location in our cars. We benefit from increased choice
                                                            and better ways of getting things done. The force driving
                                                            these changes is innovation.
                                                              Innovation is vitally important for economies and
                                                            companies—but it is also significant in the larger world.
                                                            The stresses and strains on the earth are increasing. Social
                                                            discord is an ever-present menace. We need innovation to
                                                            help us to live better lives and neutralize our impact on the
                                                            earth’s environment.




© B. Kim Barnes


              SÍNTESE AZUL
Managing Innovation                    Driving Ideas from Strategic Initiative to Value Creation

  WHAT IS MANAGING INNOVATION?                                                      WHO SHOULD PARTICIPATE?
    In this program, we focus on leadership and management                            Managers who see fostering innovation as a part of their
  behaviors that are key to driving value-creating innovation.                      role, individual contributors whose work involves facilitating
  Whether you are innovating in products, services, markets,                        innovation, senior managers who lead or sponsor innovation
  processes, or platforms, the mind-sets and skill-sets of leaders                  as part of their responsibilities.
  and managers are essential to success.
                                                                                      By the term “manager” we refer to a role that may not be
    Leaders are under pressure to meet or exceed market                             a job title. Individual contributors, team leaders, as well as
  expectations each quarter. Different approaches are touted as                     those in the formal hierarchy, manage innovation as part of
  the route to success. Methods such as Six Sigma and Lean                          their everyday working lives.
  Sigma deliver results by improving bottom-line performance




                                                                             “


                                                                                                                                                                    © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
  through operational efficiency and effectiveness. In contrast,
  innovation, seen as a key means to achieve competitive
  advantage, delivers results by generating organic growth to the
                                                                                    We believe innovation has such importance in
  company’s top line.
                                                                                    today’s world that everyone, in businesses or
    Innovation requires tapping people’s creativity and                             not-for-profit organization must be engaged in it:
  imagination in cultivating a culture that stimulates and supports                 thinking about it, applying it, managing it.
  innovation. Innovation is not only the result of imposing specific                Barnes & Conti
  processes and disciplines; it is an inherently human activity
  that requires a broad understanding of how people think and
  behave.
    This program will enable you to make a stronger personal
  contribution to the innovation revolution. Our mission is to
  help you to be a more effective formal or informal manager of
  innovation. By the term “manager” we refer to a role that may
  not be a job title. Individual contributors, team leaders, as well
  as those in the formal hierarchy, manage innovation as part of
  their everyday working lives.




                                                                                                                                                     SÍNTESE AZUL
Managing Innovation                   Driving Ideas from Strategic Initiative to Value Creation

   OBJECTIVES AND GOALS                                                            COURSE DATE
     The program®s goals are:                                                      FEBRUARY - 1ST AND 2ND 2012 (9:00 – 18:00)
1 Clarify how innovation can become an important part of the                        (note: the organizers reserve the right to cancel and/or change
  way that you do your job and live your life.                                      the date of this course. In the case of cancelation all payments
                                                                                    received will be reimbursed)
2 Specify how mindsets, skills and behaviors need to change as
                                                                                   Venue | Fundação Portuguesa das ComunicaçÔes (www.fpc.pt )
  an idea moves from being a “gleam in the eye” to a reality that
                                                                                           Lisboa – Portugal
  creates value in your organization and/or the larger world.
                                                                                   Price
3 Suggest practical ways in which you can create and develop                       individual | €1800 per person + VAT




                                                                                                                                                                             © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
  innovation capability both within your area of influence (AOI)                   early bird | €1350 per person + VAT (valid for registrations before 30th November 2011)
  and across organizational boundaries.                                            groups of +3 participants | €1350 per person + VAT
                                                                                   early bird for groups of +3 participants | €1080 per person + VAT

                                                                                  Note
                                                                                1 Subscriptions are not reimbursed (except course cancelation by
   DELIVERABLES                                                                   the organizers) but can be transferred to other participant.
     By the end of the program participants will be able to:                    2 Course and course materials will be delivered in English.
1 Describe best practice in innovation management.
                                                                                                   Interested? SIGN UP NOW
2 Reflect systematically on their own strengths and weaknesses
  as a manager of innovation.

3 Identify ways to weave innovation into their management
  practices and/or in the larger world.

4 Use context-specific behavioral skills that drive, foster, support
  and improve innovation practices.

5 Begin to develop a draft innovation agenda that can be
  explored, developed and implemented over the coming weeks.




                                                                                                                                                      SÍNTESE AZUL
Managing Innovation                  Driving Ideas from Strategic Initiative to Value Creation


    COURSE OUTLINE                                                                5 Deep Dive: Searching, Exploring, Committing
1 Opening Exercise, Definitions, Key Models                                          Analysis of the early phases of the innovation journey
  Exercise, discussion, and exploration of core definitions                          through viewing and discussing a video example followed
  and concepts related to creativity, innovation, and                                by skill practice, observation, and feedback.
  Innovation management.
                                                                                  6 Skill Assessment
2 Personal Connections: Contributions, Lessons Learned,                              Review of the mindsets and skillsets as applied to
  Needs, and Issues
                                                                                     participants of own management practices; identification
  Examination of participant and organizational strengths,                           of further learning needs.




                                                                                                                                                                © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
  needs, and experiences regarding innovation management.
                                                                                  7 Tools for Idea Development
3 The Innovation Journey                                                             Introduction to several tools for generating, developing,
  Introduction to the core model for innovation management                           and selecting promising ideas.
  and application to participants of past experiences.
                                                                                  8 Innovation Journey Exercise
4 The Avatars of Innovation                                                          Practice in managing a complete real-world innovation
  Exploration of the mindsets and skillsets required during                          process, time-bound innovation journey through all the phases.
  each phase of the innovation journey.

                                                                                  9 Organizational Capability: Research and Application
                                                                                     Application of six areas of innovation capability identified
                                                                                     through research on successfully innovative organizations
                                                                                     to participant’s own areas of influence and responsibility.

                                                                                 10 Innovation Agenda
                                                                                     Development of a draft plan for implementing innovation
                                                                                     management skills.




                                                                                                                                                 SÍNTESE AZUL
Managing Innovation                    Driving Ideas from Strategic Initiative to Value Creation




                                     AUTHORS
                                       B. Kim Barnes is the CEO of Barnes & Conti                    The second edition of her book, Exercising Influence: A
                                     Associates, Inc., of Berkeley, California, an independent     Guide for Making Things Happen at Work, at Home, and
                                     learning and organization development firm. She has had       in Your Community, was published by Pfeiffer/John Wiley
                                     over 30 years of experience as a thought leader, teacher,     in 2007. Her most recent book, co-authored with with




                                                                                                                                                                         © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
                                     facilitator, consultant, coach, and author in the fields of   Beverly Scott, is Consulting on the Inside: A Practical
                                     management, leadership, and organization development.         Guide for Internal Consultants, published by ASTD in
                                                                                                   March, 2011. In addition, she has published numerous
                                       Kim is a frequent speaker at national and international     articles in professional journals and books.
                                     professional conferences and meetings on topics
                                     ranging from influence to innovation to inspirational           Kim holds a master’s degree in Human Development.
                                     leadership. she has also published a number of articles       Her clients include Abbott Laboratories, Cisco Systems,
                                     in professional journals in the U.S. and abroad. She          CitiGroup, the Haas Business School of the University
                                     is the primary developer of Barnes & Conti programs           of California, Medtronic, NetApp, San Francisco General
 B. KIM BARNES                       such as Exercising Influence, Constructive Negotiation,       Hospital, and the U.S. Department of Energy, among




“
                                     Inspirational Leadership, Intelligent Risk-Taking, and        many others. Kim resides in the San Francisco Bay Area.
                                     Strategic Thinking, among others. She co-developed
                                     the program, Managing Innovation, Driving Ideas
Innovation is a human endeavor –
                                     from Strategic Initiative to Value Creation with Dr.
it canÂŽt be automated, It requires
                                     David Francis, the Deputy Director of CENTRIM, the
passion, focus, dedication,
                                     University of Brighton’s Centre for Research in Innovation
teamwork, and a willingness to
                                     Management.
see things through, Innovation
doesn®t “just happen”. It requires
leadership and management.
Kim Barnes




                                                                                                                                                          SÍNTESE AZUL
Managing Innovation   Driving Ideas from Strategic Initiative to Value Creation




                 AUTHORS
                   David Francis, Ph. D. is Assistant Head of Economic
                 and Social Engagement, Brighton Business School, and
                 Principal Research Fellow. Dr Francis has been involved
                 in a number of major research projects during his career,
                 including the investigation of organisational characteristics




                                                                                                                                               © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
                 that contribute to agility. His research on innovation in
                 medical trials has provided a bridge between business
                 management and medical management.

                   Dr Francis has worked with smaller companies to
                 facilitate the development of their innovative capacity
                 and has conducted innovation audits in a number of




                                                                                   “
                 pharmaceutical companies. He has developed the
DAVID FRANCIS    capability of Innovation Consultant and facilitators in several
                 countries, including leading the first such programme in
                 Serbia for the European Union.
                                                                                   Despite all the pro-innovation rhetoric that one
                   Dr Francis’ research interests have included adopting           encounters in annual reports and CEO speeches,
                 the sociological method known as ‘adaptive research’ to           most still hold the view that innovation is a rather
                 the analysis of innovative organizations. He has developed        dangerous diversion from the real work of wringing
                 training programmes, based on research conducted at               the last ounce of efficiency out of core business
                 The Centre for Research in Innovation Management at the           processes. Innovation is fine so long as it does
                 University of Brighton, for upgrading management skills           not disrupt a companyÂŽs finely-honed operating
                 in facilitating innovation. He is the co-author, with B. Kim      model
As change becomes ever less predictable,
                 Barnes of Barnes & Conti Associates, Inc., of the training        companies will pay an ever-escalating price for
                 programme, Managing Innovation: Driving Ideas from                their lopsided love of instrumentalism”
                 Strategic Initiative to Value Creation, which is based on this    Gary Hamel
                 research. This programme has been adopted by a number
                 of Fortune 500 companies across the globe.




                                                                                                                                SÍNTESE AZUL
Managing Innovation           Driving Ideas from Strategic Initiative to Value Creation


           Barnes & Conti is a global leadership training and development company
         that helps move ideas into action. Our research-based programs build                              What previous participants of
         practical skills in areas such as influence, strategic thinking, innovation                       this program said:




                                                                                                           “
         management, and problem solving. We create a clear path for individuals
         and organizations through the complexities of our connected world.
                                                                                                              Managing Innovation helped me explore
                                                                                                              the multi-faceted role of an innovation
         Some organizations that have used Barnes & Conti’s Managing Innovation                               manager—the skills and mindsets required
                                                                                                              for the meaningful implementation of
           IBM                                             Western & Southern Financial
                                                                                                              innovation initiatives in our business.




                                                                                                                                                         © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by Síntese Azul.
           Medtronic                                       NetApp
           TE Connectivity                                 Haas Business School/University of California




                                                                                                           “
           Abbott Laboratories                             at Berkeley
                                                           United Technologies                                The workshop gave me great insights into
           State Farm Insurance
                                                                                                              the Innovation Methodology, as well as
           New Balance                                                                                        providing some very useful tools.




                                                                                                           “
           Sintese Azul is a trusted partner for change management, talent
         management, performance management, strategic leadership and culture                                 The innovation journey is an excellent
         design. Working with both, large and SMEs , investing in cutting-edge                                process to go through when trying to
         knowledge to nurture their core value creators: people, talent and creativity.                       embrace and/or implement change.

         Contacts
           Rua Febus Moniz n.19                            AntĂłnio Chanoca
           2780-234 Oeiras                                 antonio.chanoca@sinteseazul.com
           Portugal                                        919 352 168
           (+351) 214 413 938                              Maria Ana Neves
           geral@sinteseazul.com                           maria.ana@sinteseazul.com
                                                           965 239 326
            www.sinteseazul.com

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Managing innovation sintese_azul_2012

  • 1. INOVAÇÃO Managing Innovation Driving Ideas from Strategic Initiative to Value Creation Skills Development 2012
  • 2. Managing Innovation WHAT IS INNOVATION? Driving Ideas from Strategic Initiative to Value Creation DEFINITION Optimizing the potential value embedded in an idea that is new to you. Innovation is different from creativity. It involves finding ideas, exploring them, selecting, realizing and exploiting value. The dictionary defines innovation as the process or act of introducing something new. Peter Drucker (1993) described innovation as “the specific instrument of entrepreneurship 
 the act that endows resources with a © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. new capacity to create wealth.” For managers, innovation means optimizing the potential value embedded in an idea that is new to you. The idea may be one that is exceptionally creative or one that is known elsewhere but novel in a particular environment or application. Innovation is all about the optimization of selected ideas – where the value added exceeds the costs incurred. WHY IS IT IMPORTANT? Most of us use products or services that did not exist a few years ago. We do things in different ways, from listening to music to shopping for books to navigating our way to a new location in our cars. We benefit from increased choice and better ways of getting things done. The force driving these changes is innovation. Innovation is vitally important for economies and companies—but it is also significant in the larger world. The stresses and strains on the earth are increasing. Social discord is an ever-present menace. We need innovation to help us to live better lives and neutralize our impact on the earth’s environment. © B. Kim Barnes SÍNTESE AZUL
  • 3. Managing Innovation Driving Ideas from Strategic Initiative to Value Creation WHAT IS MANAGING INNOVATION? WHO SHOULD PARTICIPATE? In this program, we focus on leadership and management Managers who see fostering innovation as a part of their behaviors that are key to driving value-creating innovation. role, individual contributors whose work involves facilitating Whether you are innovating in products, services, markets, innovation, senior managers who lead or sponsor innovation processes, or platforms, the mind-sets and skill-sets of leaders as part of their responsibilities. and managers are essential to success. By the term “manager” we refer to a role that may not be Leaders are under pressure to meet or exceed market a job title. Individual contributors, team leaders, as well as expectations each quarter. Different approaches are touted as those in the formal hierarchy, manage innovation as part of the route to success. Methods such as Six Sigma and Lean their everyday working lives. Sigma deliver results by improving bottom-line performance “ © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. through operational efficiency and effectiveness. In contrast, innovation, seen as a key means to achieve competitive advantage, delivers results by generating organic growth to the We believe innovation has such importance in company’s top line. today’s world that everyone, in businesses or Innovation requires tapping people’s creativity and not-for-profit organization must be engaged in it: imagination in cultivating a culture that stimulates and supports thinking about it, applying it, managing it. innovation. Innovation is not only the result of imposing specific Barnes & Conti processes and disciplines; it is an inherently human activity that requires a broad understanding of how people think and behave. This program will enable you to make a stronger personal contribution to the innovation revolution. Our mission is to help you to be a more effective formal or informal manager of innovation. By the term “manager” we refer to a role that may not be a job title. Individual contributors, team leaders, as well as those in the formal hierarchy, manage innovation as part of their everyday working lives. SÍNTESE AZUL
  • 4. Managing Innovation Driving Ideas from Strategic Initiative to Value Creation OBJECTIVES AND GOALS COURSE DATE The programÂŽs goals are: FEBRUARY - 1ST AND 2ND 2012 (9:00 – 18:00) 1 Clarify how innovation can become an important part of the (note: the organizers reserve the right to cancel and/or change way that you do your job and live your life. the date of this course. In the case of cancelation all payments received will be reimbursed) 2 Specify how mindsets, skills and behaviors need to change as Venue | Fundação Portuguesa das ComunicaçÔes (www.fpc.pt ) an idea moves from being a “gleam in the eye” to a reality that Lisboa – Portugal creates value in your organization and/or the larger world. Price 3 Suggest practical ways in which you can create and develop individual | €1800 per person + VAT © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. innovation capability both within your area of influence (AOI) early bird | €1350 per person + VAT (valid for registrations before 30th November 2011) and across organizational boundaries. groups of +3 participants | €1350 per person + VAT early bird for groups of +3 participants | €1080 per person + VAT Note 1 Subscriptions are not reimbursed (except course cancelation by DELIVERABLES the organizers) but can be transferred to other participant. By the end of the program participants will be able to: 2 Course and course materials will be delivered in English. 1 Describe best practice in innovation management. Interested? SIGN UP NOW 2 Reflect systematically on their own strengths and weaknesses as a manager of innovation. 3 Identify ways to weave innovation into their management practices and/or in the larger world. 4 Use context-specific behavioral skills that drive, foster, support and improve innovation practices. 5 Begin to develop a draft innovation agenda that can be explored, developed and implemented over the coming weeks. SÍNTESE AZUL
  • 5. Managing Innovation Driving Ideas from Strategic Initiative to Value Creation COURSE OUTLINE 5 Deep Dive: Searching, Exploring, Committing 1 Opening Exercise, Definitions, Key Models Analysis of the early phases of the innovation journey Exercise, discussion, and exploration of core definitions through viewing and discussing a video example followed and concepts related to creativity, innovation, and by skill practice, observation, and feedback. Innovation management. 6 Skill Assessment 2 Personal Connections: Contributions, Lessons Learned, Review of the mindsets and skillsets as applied to Needs, and Issues participants of own management practices; identification Examination of participant and organizational strengths, of further learning needs. © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. needs, and experiences regarding innovation management. 7 Tools for Idea Development 3 The Innovation Journey Introduction to several tools for generating, developing, Introduction to the core model for innovation management and selecting promising ideas. and application to participants of past experiences. 8 Innovation Journey Exercise 4 The Avatars of Innovation Practice in managing a complete real-world innovation Exploration of the mindsets and skillsets required during process, time-bound innovation journey through all the phases. each phase of the innovation journey. 9 Organizational Capability: Research and Application Application of six areas of innovation capability identified through research on successfully innovative organizations to participant’s own areas of influence and responsibility. 10 Innovation Agenda Development of a draft plan for implementing innovation management skills. SÍNTESE AZUL
  • 6. Managing Innovation Driving Ideas from Strategic Initiative to Value Creation AUTHORS B. Kim Barnes is the CEO of Barnes & Conti The second edition of her book, Exercising Influence: A Associates, Inc., of Berkeley, California, an independent Guide for Making Things Happen at Work, at Home, and learning and organization development firm. She has had in Your Community, was published by Pfeiffer/John Wiley over 30 years of experience as a thought leader, teacher, in 2007. Her most recent book, co-authored with with © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. facilitator, consultant, coach, and author in the fields of Beverly Scott, is Consulting on the Inside: A Practical management, leadership, and organization development. Guide for Internal Consultants, published by ASTD in March, 2011. In addition, she has published numerous Kim is a frequent speaker at national and international articles in professional journals and books. professional conferences and meetings on topics ranging from influence to innovation to inspirational Kim holds a master’s degree in Human Development. leadership. she has also published a number of articles Her clients include Abbott Laboratories, Cisco Systems, in professional journals in the U.S. and abroad. She CitiGroup, the Haas Business School of the University is the primary developer of Barnes & Conti programs of California, Medtronic, NetApp, San Francisco General B. KIM BARNES such as Exercising Influence, Constructive Negotiation, Hospital, and the U.S. Department of Energy, among “ Inspirational Leadership, Intelligent Risk-Taking, and many others. Kim resides in the San Francisco Bay Area. Strategic Thinking, among others. She co-developed the program, Managing Innovation, Driving Ideas Innovation is a human endeavor – from Strategic Initiative to Value Creation with Dr. it canÂŽt be automated, It requires David Francis, the Deputy Director of CENTRIM, the passion, focus, dedication, University of Brighton’s Centre for Research in Innovation teamwork, and a willingness to Management. see things through, Innovation doesnÂŽt “just happen”. It requires leadership and management. Kim Barnes SÍNTESE AZUL
  • 7. Managing Innovation Driving Ideas from Strategic Initiative to Value Creation AUTHORS David Francis, Ph. D. is Assistant Head of Economic and Social Engagement, Brighton Business School, and Principal Research Fellow. Dr Francis has been involved in a number of major research projects during his career, including the investigation of organisational characteristics © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. that contribute to agility. His research on innovation in medical trials has provided a bridge between business management and medical management. Dr Francis has worked with smaller companies to facilitate the development of their innovative capacity and has conducted innovation audits in a number of “ pharmaceutical companies. He has developed the DAVID FRANCIS capability of Innovation Consultant and facilitators in several countries, including leading the first such programme in Serbia for the European Union. Despite all the pro-innovation rhetoric that one Dr Francis’ research interests have included adopting encounters in annual reports and CEO speeches, the sociological method known as ‘adaptive research’ to most still hold the view that innovation is a rather the analysis of innovative organizations. He has developed dangerous diversion from the real work of wringing training programmes, based on research conducted at the last ounce of efficiency out of core business The Centre for Research in Innovation Management at the processes. Innovation is fine so long as it does University of Brighton, for upgrading management skills not disrupt a companyÂŽs finely-honed operating in facilitating innovation. He is the co-author, with B. Kim model
As change becomes ever less predictable, Barnes of Barnes & Conti Associates, Inc., of the training companies will pay an ever-escalating price for programme, Managing Innovation: Driving Ideas from their lopsided love of instrumentalism” Strategic Initiative to Value Creation, which is based on this Gary Hamel research. This programme has been adopted by a number of Fortune 500 companies across the globe. SÍNTESE AZUL
  • 8. Managing Innovation Driving Ideas from Strategic Initiative to Value Creation Barnes & Conti is a global leadership training and development company that helps move ideas into action. Our research-based programs build What previous participants of practical skills in areas such as influence, strategic thinking, innovation this program said: “ management, and problem solving. We create a clear path for individuals and organizations through the complexities of our connected world. Managing Innovation helped me explore the multi-faceted role of an innovation Some organizations that have used Barnes & Conti’s Managing Innovation manager—the skills and mindsets required for the meaningful implementation of IBM Western & Southern Financial innovation initiatives in our business. © 2011 by Barnes & Conti Associates, Inc. ALL RIGHTS RESERVED. Brought to Portugal by SĂ­ntese Azul. Medtronic NetApp TE Connectivity Haas Business School/University of California “ Abbott Laboratories at Berkeley United Technologies The workshop gave me great insights into State Farm Insurance the Innovation Methodology, as well as New Balance providing some very useful tools. “ Sintese Azul is a trusted partner for change management, talent management, performance management, strategic leadership and culture The innovation journey is an excellent design. Working with both, large and SMEs , investing in cutting-edge process to go through when trying to knowledge to nurture their core value creators: people, talent and creativity. embrace and/or implement change. Contacts Rua Febus Moniz n.19 AntĂłnio Chanoca 2780-234 Oeiras antonio.chanoca@sinteseazul.com Portugal 919 352 168 (+351) 214 413 938 Maria Ana Neves geral@sinteseazul.com maria.ana@sinteseazul.com 965 239 326 www.sinteseazul.com