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Mir3 Singlewire STUGGE Presentation
1.
Intelligent Notification™ Software platform for
important message delivery PRESENTED TO: SINGLEWIRE USER GROUP BY: RENE GROSSRIEDER | VICE PRESIDENT WORLDWIDE CHANNELS & ALLIANCES GENERAL MANAGER, INTERNATIONAL OPERATIONS MARCH 14, 2012 © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
2.
MIR3 INTELLIGENT NOTIFICATION Customer
Success PENN STATE © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
3.
MIR3 INTELLIGENT NOTIFICATION Mass
Notification Market © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
4.
Gartner Market Statistics The
Gartner revenue estimates for the U.S. market — based on vendor supplied information, publicly available information, and projections based on our understanding of the market and the vendors — for 2008 through 2011 are as follows: • 2007 — $300 million • 2008 — $420 million • 2009 — $570 million • 2010 — $610 million • Estimated 2011 — $650 million Also: •Gartner expects consolidation of the market within the next five years •By 2015, more than 50% of enterprises will have implemented EMNS capability, up from 25% in 2011 © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 4
5.
Gartner Magic Quadrant ©
2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 5
6.
Conclusion – increase
response ratio Multi-model notifications results in higher response rates Other considerations: – Testing on a quarterly basis – The more customized and branded the higher adoption – Using mobile applications address the transaction fee cost issues for recipients – Response is everything © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 6
7.
MIR3 INTELLIGENT NOTIFICATION Company
Profile © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
8.
Who is MIR3?
The pioneer of enterprise notification and response software • Privately held • More than 5,000 installations • Began in 2001 – Over 130 Higher Education Institutions • Approx. 80 employees – Many of the Global Fortune 100 • All software development – Top 3 US cellular providers and testing is local – Top 4 global oil and gas • Global presence: – Top 3 beverage bottlers – HQ in San Diego, CA – 3 of the 5 largest financial – EUR office in London institutions – ME office in Bahrain – Many US government departments 2008 | 2009 | 2010 | 2011 © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 8
9.
A Growing, Global
Company AMERICAS San Diego Headquarters Datacenters in San Diego, Denver, Chicago, Washington, DC and Toronto SAN DIEGO, CA Corporate Headquarters EUROPE London Headquarters of MIR3 UK Ltd. Datacenters in London and Zurich MID-EAST/AFRICA Bahrain Headquarters of MIR3 Middle East © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 9
10.
Intelligent Notification for…
CUSTOMER SERVICE BUSINESS CONTINUITY IT SERVICE CRISIS MANAGEMENT MANAGEMENT MARKETING DISASTER RECOVERY PANDEMIC PLANNING IT SERVICE CALL EVENT MANAGEMENT STAKEHOLDER FACILITY PLANNING HUMAN RESOURCES COMMUNICATION IT SERVICE DESK AND MANAGEMENT SUPPLY CHAIN EMPLOYEE SAFETY INCIDENT EMPLOYEE LOGISTICS MANAGEMENT ACCOUNTABILITY SALES MANAGEMENT MASS ABSENTEEISM INCIDENT RESPONSE PUBLIC SAFETY EMPLOYEE LOGISTICS © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 10
11.
Who Uses Intelligent
Notification? FINANCE TRANSPORTATION ENERGY EDUCATION MANUFACTURING AND TECHNOLOGY GOVERNMENT HEALTHCARE *This document is not for marketing purposes. © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 11
12.
MIR3 INTELLIGENT NOTIFICATION SingleWire
and MIR3 © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
13.
Why SingleWire Chose
MIR3? Quality partner focused on mutual success Mobility Expertise Superior API with strong feature set Most powerful notification platforms No single point of failure architecture Scalable, fully redundant global infrastructure Superior customer support © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 13
14.
Strategic Partnership
MIR3 RESELLER OEM PARTER inEnterprise API Integration • SaaS, licensed and hybrid • InformaCast Mobility Plugin deployment models • One-Step Notification • Easy to use and deploy • SOAP Architecture • Proven reliability and scalability • XML Payload • Seamless integration with most • Data resides in Singlewire platforms application • Large global infrastructure • Leverages MIR3 fault-tolerant • GIS capability Infrastructure © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 14
15.
SOLUTION OVERVIEW inEnterprise Intelligent Notification
Platform © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
16.
Deliver important messages…
to anyone… anywhere… at any time… …and receive meaningful responses. © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 16
17.
Launching Notifications is
Easy CREATE SELECT SEND! NOTIFICATION RECIPIENTS © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 17
18.
Full-featured Notification Platform
REACH PEOPLE ON ANY EASILY MANAGE CHOICE OF NUMBER OF DEVICES RECIPIENT CONTACT DATA RESPONSE OPTIONS LAND LINE CSV CALL BRIDGE SMARTPHONE LDRPS FREE FORM TEXT SMS LDAP MULTIPLE CHOICE BLACKBERRY PIN-TO-PIN FLAT FILE TEXT TO SPEECH MIR3 MOBILE RECIPIENT APP USER-ENTERED VIA RECORDED WEB PORTAL EMAIL CASCADE NOTIFICATION PAGER FAX TTY © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 18
19.
How Intelligent Notification
Works WebServices API © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 19
20.
Full Audit Reporting •
Real time, up to the minute reports • Who received notifications, by which modality, at what time, and if and how they responded • Distribute detailed reports • Multiple report formats • Interactive reporting © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 20
21.
INTELLIGENT NOTIFICATION Optional Enhancements © 2011
MIR3, Inc. All Rights Reserved. Proprietary and confidential.
22.
MIR3 Mobile Recipient
• Join a conference call with one touch, eliminating the need to dial a call-in number or remember an identifier • Rejoin a conference call immediately if disconnected, as often happens on mobile phones • Respond to an alert with one touch; there is no need to key in special codes or reply by email or SMS • Automatically identify location so they can be directed to take appropriate action or take cover if in danger • Send and receive alerts at no charge, unlike phone or SMS alerts • Branded application for iPhone and Android © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 22
23.
Location-based Notification: inGIS •
Geo-query module delivers alerts • Supports WMS standard to add based on location overlays for property lines, utilities, infrastructure, weather, etc… • Familiar mapping interface • Recipient icons show real-time • Draw directly onto mapped areas status of individuals contacted to create dynamic recipient groups © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 23
24.
Data Management Solution:
inConnect • Update recipient data from your master database to the MIR3 database • Maintains data integrity • Updates run automatically based on your schedule • Flat file option covers most databases with no customization • Easily customized for your database • Available as hosted or installed © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 24
25.
inAccount Portal
• Self registration portal for users • Enables quick registration • Uploads information to the MIR3 system • Enables easier data management • Empowers users • Self update of personal information • Device priority – administrative override © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 25
26.
Integration Solution: inSDK Software
Development Kit • Add inEnterprise notification to for inEnterprise your legacy or custom-built applications simply and easily – Seamless integration – Includes easy-to-use API – Allows rapid proof of concept © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 26
27.
MIR3 INTELLIGENT NOTIFICATION Customer
Success STRAC © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
28.
MIR3 INTELLIGENT NOTIFICATION Demonstration ©
2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
29.
CONTACT:
Herve LeConte – Director, Channels and Alliances, MIR3, Inc. herve.leconte@mir3.com 858-724-1223 © 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 29
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