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Innovation with mobile communication MORGENBRIEFING DEN 1. DECEMBER 2009 Jeppe Hansen, direktør & Simon Kibsgård, konsulent, mobilsystemudvikling,
Agenda It’sTime to go mobile YourMobile Concept RethinkYour service How to getthere Convincedyet?
It’s time to go mobile 3
Mobile sites to day
Worldwide Worldwide mobile phone 286.1 million units in Q2 2009 (6.1 % decrease) Worldwide Smartphone 40 million units in Q2 2009(27 % increase) Android from Google will increase by 900% in 2009 iPhone will grow by 79% in 2009 5 Gartner, August 2009 & Strategy Analytics, May 2009
Mobile Media USAGE Growing 17 % a year (UK) Source:  Product: MobiLens Data: Three month average ending June 09  Country: UK - N= 13,997
Your Mobile Concept
How to do ”web 2 mobile” Rethink! – don’tshrink Context is king Micro boredomis free time Adaptgracefully– Make it easy to use Choosewhat’s relevant
What time do weuse Mobile Internet? (NO) 9 Source: http://gallup-tns.no
Rethinkyour service
Arla cookbook- One gigantic website 11
Arla cookbook- CustomersLooking for inspiration 12
Arla cookbook- One focused service 13
KRAFT Foods Assistant 14
Web2Mobile  & 1 click information
oneClickUpdate Visit a service on the net Selectthe informations youwant to takewithyouon the mobile Typeyourphonenumber You’llrecieve a SMSwith a link Click the link and seeyourselectedinformation Nowupdatethis information from your mobile One clickupdate...
Århus KOMMUNEs BIBLIOtEkER Searchmaterials Check your reservations renewyourbooks Securelogin Events info Top 10  Werecommend And much more…
Mobile webSites VS Desktop Websites 18
Context is KING 19
20
DSB S-tog
Mobile quiz 22 Come back for more Competitionworks! Videos in second
Pepsi for all Scan to win Know at once Everybodywins Claimpricewithin an hour Draw customers to your shop SMS opportunity 23
Julekalender 24
Statistic setup 2D barcode Xmas Campaign Tracking cross channels : Posters 300 Flyers 30.000 Offline magazine ”ByensPuls” article 6 Whole page articles in 3 CPH free News Papers Email Newsletter 70.000 recipients Website landing pages (2) Facebook campaign / fan site / wall publishing Got-U viral marketing 25
26
14 minutter 27
Starkconcept 2D barcodeonproduct labels 10.000 productnumbers Gethelp / more info Return input /complaints Collect information Getloyaltythrough cool cash in return 28
Spejdernet – Scoutin’
What 2 do with 2D barcodes ? Offline goes online Scan the same code and getdifferentthingseveryday Scan the screen and get the information Scan to get info, updates, to report Scan pairedwith time Scan pairedwith locations
Find nearest Gas station 31
Mobile UserContent - Trygfonden Report Present Subscribe
OK Local sport community Loyalty, reputationand self-fashioning 33
Carlsberg Mobile Marketing 34
Push Information and updates Guide and trackcustomerbehavior Push info to customers in specificareas / zones Getcrosssellingopportunities
Mobile Video
Mobile Paymenttoday © Creuna 37 SMS tickets WAP-BillingBooks Premium SMS
What’scoming © Creuna 38
How to get there
Politiken www.pol.dk, i.pol.dk, mobil.pol.dk © Creuna 40 Klk l
Mobile-detectonyour website Detect the mobile device Adaptstyle and contentreturned to mobile One system to edityour desktop and mobile content SameURL as always Automaticupdatesfor future mobile devices
Convinced yet?
The Mobile Internet Revenue MIX 2012 Smartphoneforecast Symbian OS 39 % (50 %) Android 14.2 % (2 %) iPhone 13.7 % Windows Mobile 12.8 % BlackBerry 12.5 % Various Linux 5.4 % Palm 2.1 % 43 From http://www.computerworld.com/s/article/9139026/Android_to_grab_No._2_spot_by_2012_says_Gartner
Mobile Services Demographics (UK) Higher on chart = more female Further to right = older Size of bubbles = # of users Source:  Product: MobiLens Data: Three month average ending June 09  Country: UK - N= 13,997
Younger and Less female (UK) Source:  Product: MobiLens + Media Metrix Data: Three month average ending June 09  Country: UK - N= 13,997
Usersthisweek (No) 12.8 % used mobile content at least once this week 6.3 % used mobile content today Age: 18 % age 12 - 19 21 % age 20 - 39 14 % age +40- Use mobile content at least once a week  Sex: 17 % men use mobile content at least once a week 8 % women 46 Source: www.tns-gallup.no/medier 2009Q2
European Mobile penetration SMS penetration is greater than 70 % today Growth of content available expected to rise dramatically Telecom providers will likely spark growth by bundling flat rate internet with voice service Source:  Jupiter Research European Mobile Forecast, 7/08 (Western Europe) © 2008 Jupiter Research, LLC
Wap, web, What? The Mobile Web IS the internet Your web CMS is the source of information Youruser’s mobile context is the key to success m.yourdomain.dkwillbe the entrance for all your mobile content Web applicationswillbehuge App Stores, short code sms, barcodes, bluetoothwillcatchyourusers …So get the idea and getmoving 48
Geton the train There’s only one Facebook There’s only one Google Mobile users get loyal, when the service they found, is targeted them and easy to access. Would you like a one click shortcut on your customer’s mobile phone ? 49
How to do ”web 2 mobile” Rethink! – don’tshrink Context is king Micro boredomis free time Adaptgracefully– Make it easy to use Choosewhat’s relevant
Focus Identify the core  services to your mobile  users and make it easy to  access
ABOUT CREUNA DIGITAL AGENCY. LEADING IN SCANDINAVIA. 300 PEOPLESOLUTIONS FOR THE DIGITAL AGE.  ACROSS ALL DIGITAL MEDIA LARGE CUSTOMERS B2B, B2C, B2G. FULL-SERVICE CAPABILITY
SELECTED CLIENTS
Thankyou MORGENBRIEFING DEN 1. DECEMBER 2009 JEPPE M. HANSEN Direktør, forretningsudviklingM: (+45) 22 49 83 32 jeppe.hansen@creuna.dk SIMON KIBSGÅRD Konsulent, mobil systemudviklingM: (+45) 22 49 83 41 simon.kibsgaard@creuna.dk

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Mobile Innovation - Creuna Morning Briefing

  • 1. Innovation with mobile communication MORGENBRIEFING DEN 1. DECEMBER 2009 Jeppe Hansen, direktør & Simon Kibsgård, konsulent, mobilsystemudvikling,
  • 2. Agenda It’sTime to go mobile YourMobile Concept RethinkYour service How to getthere Convincedyet?
  • 3. It’s time to go mobile 3
  • 5. Worldwide Worldwide mobile phone 286.1 million units in Q2 2009 (6.1 % decrease) Worldwide Smartphone 40 million units in Q2 2009(27 % increase) Android from Google will increase by 900% in 2009 iPhone will grow by 79% in 2009 5 Gartner, August 2009 & Strategy Analytics, May 2009
  • 6. Mobile Media USAGE Growing 17 % a year (UK) Source: Product: MobiLens Data: Three month average ending June 09 Country: UK - N= 13,997
  • 8. How to do ”web 2 mobile” Rethink! – don’tshrink Context is king Micro boredomis free time Adaptgracefully– Make it easy to use Choosewhat’s relevant
  • 9. What time do weuse Mobile Internet? (NO) 9 Source: http://gallup-tns.no
  • 11. Arla cookbook- One gigantic website 11
  • 12. Arla cookbook- CustomersLooking for inspiration 12
  • 13. Arla cookbook- One focused service 13
  • 15. Web2Mobile & 1 click information
  • 16. oneClickUpdate Visit a service on the net Selectthe informations youwant to takewithyouon the mobile Typeyourphonenumber You’llrecieve a SMSwith a link Click the link and seeyourselectedinformation Nowupdatethis information from your mobile One clickupdate...
  • 17. Århus KOMMUNEs BIBLIOtEkER Searchmaterials Check your reservations renewyourbooks Securelogin Events info Top 10 Werecommend And much more…
  • 18. Mobile webSites VS Desktop Websites 18
  • 20. 20
  • 22. Mobile quiz 22 Come back for more Competitionworks! Videos in second
  • 23. Pepsi for all Scan to win Know at once Everybodywins Claimpricewithin an hour Draw customers to your shop SMS opportunity 23
  • 25. Statistic setup 2D barcode Xmas Campaign Tracking cross channels : Posters 300 Flyers 30.000 Offline magazine ”ByensPuls” article 6 Whole page articles in 3 CPH free News Papers Email Newsletter 70.000 recipients Website landing pages (2) Facebook campaign / fan site / wall publishing Got-U viral marketing 25
  • 26. 26
  • 28. Starkconcept 2D barcodeonproduct labels 10.000 productnumbers Gethelp / more info Return input /complaints Collect information Getloyaltythrough cool cash in return 28
  • 30. What 2 do with 2D barcodes ? Offline goes online Scan the same code and getdifferentthingseveryday Scan the screen and get the information Scan to get info, updates, to report Scan pairedwith time Scan pairedwith locations
  • 31. Find nearest Gas station 31
  • 32. Mobile UserContent - Trygfonden Report Present Subscribe
  • 33. OK Local sport community Loyalty, reputationand self-fashioning 33
  • 35. Push Information and updates Guide and trackcustomerbehavior Push info to customers in specificareas / zones Getcrosssellingopportunities
  • 37. Mobile Paymenttoday © Creuna 37 SMS tickets WAP-BillingBooks Premium SMS
  • 39. How to get there
  • 40. Politiken www.pol.dk, i.pol.dk, mobil.pol.dk © Creuna 40 Klk l
  • 41. Mobile-detectonyour website Detect the mobile device Adaptstyle and contentreturned to mobile One system to edityour desktop and mobile content SameURL as always Automaticupdatesfor future mobile devices
  • 43. The Mobile Internet Revenue MIX 2012 Smartphoneforecast Symbian OS 39 % (50 %) Android 14.2 % (2 %) iPhone 13.7 % Windows Mobile 12.8 % BlackBerry 12.5 % Various Linux 5.4 % Palm 2.1 % 43 From http://www.computerworld.com/s/article/9139026/Android_to_grab_No._2_spot_by_2012_says_Gartner
  • 44. Mobile Services Demographics (UK) Higher on chart = more female Further to right = older Size of bubbles = # of users Source: Product: MobiLens Data: Three month average ending June 09 Country: UK - N= 13,997
  • 45. Younger and Less female (UK) Source: Product: MobiLens + Media Metrix Data: Three month average ending June 09 Country: UK - N= 13,997
  • 46. Usersthisweek (No) 12.8 % used mobile content at least once this week 6.3 % used mobile content today Age: 18 % age 12 - 19 21 % age 20 - 39 14 % age +40- Use mobile content at least once a week Sex: 17 % men use mobile content at least once a week 8 % women 46 Source: www.tns-gallup.no/medier 2009Q2
  • 47. European Mobile penetration SMS penetration is greater than 70 % today Growth of content available expected to rise dramatically Telecom providers will likely spark growth by bundling flat rate internet with voice service Source: Jupiter Research European Mobile Forecast, 7/08 (Western Europe) © 2008 Jupiter Research, LLC
  • 48. Wap, web, What? The Mobile Web IS the internet Your web CMS is the source of information Youruser’s mobile context is the key to success m.yourdomain.dkwillbe the entrance for all your mobile content Web applicationswillbehuge App Stores, short code sms, barcodes, bluetoothwillcatchyourusers …So get the idea and getmoving 48
  • 49. Geton the train There’s only one Facebook There’s only one Google Mobile users get loyal, when the service they found, is targeted them and easy to access. Would you like a one click shortcut on your customer’s mobile phone ? 49
  • 50. How to do ”web 2 mobile” Rethink! – don’tshrink Context is king Micro boredomis free time Adaptgracefully– Make it easy to use Choosewhat’s relevant
  • 51. Focus Identify the core services to your mobile users and make it easy to access
  • 52. ABOUT CREUNA DIGITAL AGENCY. LEADING IN SCANDINAVIA. 300 PEOPLESOLUTIONS FOR THE DIGITAL AGE. ACROSS ALL DIGITAL MEDIA LARGE CUSTOMERS B2B, B2C, B2G. FULL-SERVICE CAPABILITY
  • 54. Thankyou MORGENBRIEFING DEN 1. DECEMBER 2009 JEPPE M. HANSEN Direktør, forretningsudviklingM: (+45) 22 49 83 32 jeppe.hansen@creuna.dk SIMON KIBSGÅRD Konsulent, mobil systemudviklingM: (+45) 22 49 83 41 simon.kibsgaard@creuna.dk

Editor's Notes

  1. Detteerprocentandelenafmobilbrugerei England deranvendermobilentilapplikationer, downloads ogmobil web surfing.
  2. Madplaner, IndkøbssedlerBarcodes på produkterMere information om dette produktOpskrifter med dette produktPromoveringskonkurrenceWeb 2 mobileFavoritter, planlæg hele ugen selv og få den ud som en indkøbsseddel på mobilenMen hov, var der ikke osse en iPhoneApp?Bestil ingredienser om morgenen i toget på vej ind.Osuma.
  3. iPhoneApplikationMobile WebWidgets for iGoogle, Facebook, bloggen, din desktop – og din mobil!What iFood Assistant can teach marketersConsumers are willing to pay for utility and convenience.They will share personal information in exchange for useful ideas.Use information gathered in a targeted manner.Look for the "sweet spot" of what your brand can offer consumers.Mirroring Apple software is a selling point.
  4. Søgeagenter-> oneclick informationBind tilbage til Arla.
  5. Simon
  6. Hovedstaden i Chile
  7. Forklar hvad det går ud på - pointe at alle mobiler kan gøre det uden GPS / DGS ex. med at spørge efter nærmeste ”bager”Forklar tekniske måder kort / med dækning i by og på landDK er på vej (TDC pilotprojekt + kulturnat ex. )Vi har kunder som venter – TDC skal være klar på driftsdelen EKSEMPLER PÅ LBS:Et hav af mobile dating-applikationer. iPhone-udgaver af snart enhver af de store sociale services kan anvende GPS eller anden LBS-teknologi.OK at nævne teknik delene – men fokuser på mulighederne - DGS, OK , Visitdenmark etc...LBS-TEKNOLOGIER:Maste-positionTriangulerings-teknikker (fællesnævner for forskellige netværksafhængige teknikker til at lokalisere en mobilenhed)OS-specifikke applikationer der anvender GPS dataGoogle Gears (ikke device-specifikke, det løb er kørt), der Context-awareness: Hvad laver du nu? Vi er vandt til at lave statusupdates. Disse opdateringer kan anvendes til at vise kontekst-relateret indhold. Hvis jeg fx ”ser Horsens tabe til FCK” kan jeg være interesseret i at få pushet FCK’s kampprogram, synkronisere min kalender med tv-visninger af SAS-liga kampe eller måske sælge min bolig i Horsens. Det kan også være at jeg besøger Politikens website, får et context-spørgsmål og svarer ”Sidder i tog på vej mod københavn”. Politiken kan nu levere indhold der specifikt handler om København, SMAL SAG, men de kan også kombinere det med deres tracking-viden om mine præferencer for dancehall musik og fortælle mig koncerter indenfor den genre, der spilles de næste par aftener.Context-awareness teknologier:Brug barcodes til at trække brugere ind. I ved selv hvor barcoden er sat op, i hvilket blad den er trykt, hvilken annonce eller på hvilken webside den vises. Brug bluetooth, så ved i hvor brugeren er og hvor ofte han kommer der. På en baresso-café kan man fx tilbyde særlige tilbud til folk der kommer tit / bliver længe / benytter flere forskellige baressoer.
  8. Bluetooth til video
  9. TDC-kunderkøber på Gyldendal via mobiltelefonregning. (WAP-Billing) andre får et girokort.Gyldendal forventer at 20%-40% af deres fremtidige salg vil foregå på mobilen
  10. Japan i dag? Europa i morgen?
  11. PUSH !Fra offline til OnlineBarcodesBluetoothPush i køerne: udfyld data på forhånd.Det offentlige har en god mulighed for at skabe brug ved at lave fx barcodes på de offentlige myndighedssteder, der linker ind til den konkrete myndigheds placering på borger.dkRespektforvand: Hundested eller Hørsholm strand?Jobzonen: Kerneydelsen til ”den lille tid”Borgerservice: Hvor er borgerservice? Er der åbent? Er der ventetid? Kan jeg slippe for at tage derned?