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August 11–14, 2014
#CZLSF | @ClickZLive
The Global Conference Series Designed by Digital Marketers, for Digital Marketers
How to Leverage Audience
Segmentation Techniques to
Improve Social Advertising
Sharon Crost, Hitachi Data Systems
sharon.crost@hds.com
David Reske, Nowspeed Marketing
dreske@nowspeed.com
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Agenda
•  Trends in Social Media Advertising
•  Integrating Social Media Advertising with Organic Social
Media Marketing
•  Facebook Campaigns
•  LinkedIn Campaigns
•  Twitter Campaigns
•  Hitachi Data Systems Experience and Case Study
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Social Media Users
0	
  
200	
  
400	
  
600	
  
800	
  
1000	
  
1200	
  
Facebook	
   YouTube	
   Google	
  +	
   Twi8er	
   LinkedIn	
   Pinterest	
  3
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Growth of Facebook
Facebook gets 1 out of every 5
pageviews on the Internet.
4
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Integrated Digital Advertising Campaigns
5
Google	
  
Search	
  -­‐	
  
PPC	
  
Google	
  
Display	
  
Google	
  
RemarkeJng	
  
Bing	
  
Facebook	
  
LinkedIn	
  
Mobile	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
What is Social Media Advertising (SMM)?
6
Social Media Advertising is a term that is used to describe a
form of Online advertising that focuses on social networking sites.
One of the major benefits of advertising on a social networking site
is that advertisers can take advantage of the users demographic
information and target their ads appropriately. - Wikipedia
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Organic Social Media Program
•  Manage and
Update Platforms
–  Facebook
–  Twitter
–  Youtube
–  LinkedIn
–  Pinterest
•  Create and
Syndicate Content
•  Build Follower
Base
7
PlaMorms	
  
Followers	
  Content	
  
•  Static Content
•  Branded Content
•  Industry Content
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Business Value of Organic Social Media
Brand, Impressions, Visits, Leads,
Nurture
Followers	
   Content	
  Posts	
  
Offer	
  –	
  Call	
  to	
  
AcJon	
  
Likes,	
  
Traffic	
  and	
  
Leads	
  &	
  Sales	
  
8
500 Followers X 20 Posts / Month = 10,000 Impressions/mo
10,000 Followers X 200 Posts/mo = 2 Million Impressions/mo
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Business Value of Organic Social Media
Brand, Impressions, Visits, Leads,
Nurture
Followers	
  
Content	
  
Posts	
  
Offer	
  –	
  Call	
  
to	
  AcJon	
  
Likes,	
  Traffic	
  
and	
  Leads	
  &	
  
Sales	
  
9
500 Followers X 20 Posts / Month = 10,000 Impressions/mo
10,000 Followers X 200 Posts/mo = 2 Million Impressions/mo
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
What can Social Media Ads do for you?
1.  Engagement
2.  Get more likes/
followers
3.  Get more leads
4.  Get new customers
1
“93% of adults in the US are on Facebook
according to BlogHer.”
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Who is using it?
1
North American
represents almost
50% of social
media ad spending.
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Digital Advertising Market Share
1
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Which social network is most
popular?
1
Facebook is currently the
most popular social media
site for advertising.
Benefits:
•  Largest Social Media Audience
(Over 1 Billion people on FB)
•  Most affordable way of advertising
(Great Targeting)
•  Most visited social media site
(655 Million Daily Active Users)
•  Conversion Tracking
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Target	
  
Customer	
  
Marketing Segmentation
Interests	
  	
  
Business,	
  
Computer	
  
Data	
  Storage	
  
Behaviors	
  
Technology	
  
Early	
  Adopters	
  
Demographics	
  
US,	
  UK,	
  22-­‐55,	
  
English,	
  Job	
  
Title	
  
Target	
  
Customer	
  
Connec4ons	
  
Not	
  Connected	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Facebook Targeting
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Facebook Advertising - Targeting
•  According to eMarketer, the top three segmenting categories used by Facebook
marketers include age, used by 55% of Facebook advertisers, followed by country and
interest.
1
29	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Facebook Advertising - Targeting
•  Targeting based on interests give you powerful options
•  Facebook knows exact interest because people give them that information.
•  Target exact interests, related interests, or broad categories.
•  Check audience numbers as you add interests, be sure audience is not too small
1
330	
  
628	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Facebook Advertising Conversion
Tracking
1
•  You can choose between 6
conversion categories.
•  A conversion is an action that a person
takes on your website such as checking
out, registering, adding an item to the
shopping cart, or viewing a particular page.
•  Virtually any page on your website can
represent a conversion, and you can create
and add the conversion tracking code on
any page of your website.
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Facebook Ads Promoting Offers
1
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Example of FB Ad promoting Likes
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Facebook Promoted Post
287 organic views, 1,056 paid views
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
LinkedIn Advertising
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
LinkedIn Advertising
•  Geographic Targeting
•  Target by Company
–  Select specific companies or target by category
•  Target by Job
–  Select specific titles or target by job function/
seniority
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
LinkedIn Advertising
•  Target by School
•  Target by Skills
– Similar to Facebook
Interest Targeting
– Suggests similar Skills
•  Target by Group
– LinkedIn Groups are
very popular
– Using specific groups
can get you a targeted
audience
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Examples of LinkedIn Ads
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Pros and Cons of LinkedIn
Advertising
•  Pros
–  Target a professional audience
–  Accurate targeting by industry
–  Leverage LinkedIn Groups
–  Target Decision Makers
•  Cons
–  Smaller reach
–  Conversion tracking is not as robust as Google & FB
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Promoted Tweets & Accounts
•  Promoted Tweets are regular Tweets with the added bonus that
they can reach more people who are interested in your business.
–  Targeting: Location, Category, Users with the same interest as
followers
•  Promoted Accounts simply puts you in front of more people who
are just like them – quick, easy way to grow your followers.
–  Targeting: Interest, Geography, Gender
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Promoted Tweets: Targeting
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Promoted Tweets: Which tweets to
promote?
2
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Promoted Tweets/Accounts:
Budget & Bid
3
You pay only for engagement.You’ll only be charged when
people follow your Promoted Account or retweet, reply, favorite
or click on your Promoted Tweets.You’ll never be charged for
your organic activity on Twitter.There’s no monthly fee and you
set your maximum daily budget.
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Why Advertise on Social Media?
•  Huge Audience: Billions of People
•  Strong Momentum: Projections to double annual ad spending
from from $4.6 billion in 2012 to $9.2 billion by 2016.
•  Advanced Ad Targeting: Targets consumers with interests that
match the virtues and values of their products.
•  Multiple Engagement and Conversion Opportunities:
Generate engagement, likes and followers, as well as traffic, leads
and sales.
•  Mobile: with the social consumer on-the-go for proven social ROI
(70% of FB users are mobile)
•  Low Cost per Click and Cost per Conversion
3
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Hidden Danger
•  Engagement is growing but
you don’t know that
performance can be much,
much better
•  Content creators are still
broadcasting text oriented
brand messages
•  Don’t know when you
“spam”
•  Teams are still putting
pressure on creating “viral”
content
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Key solutions
1.  Paid social ads to segmented audience
demographics to boost engagement rates
2.  Segmentation helps drive content providers
to tailor content to audience
3.  Image beauty is in the eye of the beholder
4.  Better relationship with audiences (spam
reduction) as they only see relevant content
5.  Going “micro-viral”
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Can you guess when?
Huge boost in budget adjusted engagement rates
0	
  
10	
  
20	
  
30	
  
40	
  
50	
  
60	
  
0	
  
500	
  
1,000	
  
1,500	
  
2,000	
  
2,500	
  
3/10/2014	
   4/10/2014	
   5/10/2014	
   6/10/2014	
   7/10/2014	
  
Total	
  Engagements	
  per	
  $100	
  
Page	
  Likes	
  per	
  $100	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Two Sides of the Story
Forced audience-targeted content removes “all about me”
syndrome
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
If you are Imageless you are Naked
•  Images are worth the characters
0	
  
100	
  
200	
  
300	
  
400	
  
500	
  
600	
  
700	
  
800	
  
900	
  
0	
  
20,000	
  
40,000	
  
60,000	
  
80,000	
  
100,000	
  
120,000	
  
Impressions	
  
Total	
  
Engagements	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Seeing is the new Seeing
Eliminate content from the un-crowd
96.00%	
  
96.50%	
  
97.00%	
  
97.50%	
  
98.00%	
  
98.50%	
  
99.00%	
  
99.50%	
  
100.00%	
  
3/10/2014	
   4/10/2014	
   5/10/2014	
   6/10/2014	
   7/10/2014	
  
Bounce	
  Rate	
  
Bounce	
  Rate	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Wait for it…
Peak hits at 2-3 weeks
0.00	
  
1.00	
  
2.00	
  
3.00	
  
4.00	
  
5.00	
  
6.00	
  
7.00	
  
8.00	
  
9.00	
  
0	
  
100	
  
200	
  
300	
  
400	
  
500	
  
600	
  
700	
  
800	
  
900	
  
1,000	
  
Clicks	
  per	
  $100	
  
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
Surprising Results
•  Boosted engagement rates / ROI
•  Content providers are now repurposing
content for audiences
•  Brand credibility – only the in crowd sees
our content
•  Real performance results. Greatness is
not lost in the mean
•  Each ad is its own “viral” campaign
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
In Summary
Everyone talks about rock these days; the
problem is they forget about the roll.
- Keith Richards
@davidreske @SharonHDS
August 11–14, 2014 | #CZLSF | @ClickZLive
How to Leverage Audience
Segmentation Techniques to
Improve Social Advertising
Sharon Crost, Hitachi Data Systems
sharon.crost@hds.com
David Reske, Nowspeed Marketing
dreske@nowspeed.com

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Boosting Social Ad Results with Audience Segmentation: Nowspeed and Hitachi Data Systems

  • 1. August 11–14, 2014 #CZLSF | @ClickZLive The Global Conference Series Designed by Digital Marketers, for Digital Marketers How to Leverage Audience Segmentation Techniques to Improve Social Advertising Sharon Crost, Hitachi Data Systems sharon.crost@hds.com David Reske, Nowspeed Marketing dreske@nowspeed.com
  • 2. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Agenda •  Trends in Social Media Advertising •  Integrating Social Media Advertising with Organic Social Media Marketing •  Facebook Campaigns •  LinkedIn Campaigns •  Twitter Campaigns •  Hitachi Data Systems Experience and Case Study 2
  • 3. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Social Media Users 0   200   400   600   800   1000   1200   Facebook   YouTube   Google  +   Twi8er   LinkedIn   Pinterest  3
  • 4. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Growth of Facebook Facebook gets 1 out of every 5 pageviews on the Internet. 4
  • 5. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Integrated Digital Advertising Campaigns 5 Google   Search  -­‐   PPC   Google   Display   Google   RemarkeJng   Bing   Facebook   LinkedIn   Mobile  
  • 6. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive What is Social Media Advertising (SMM)? 6 Social Media Advertising is a term that is used to describe a form of Online advertising that focuses on social networking sites. One of the major benefits of advertising on a social networking site is that advertisers can take advantage of the users demographic information and target their ads appropriately. - Wikipedia
  • 7. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Organic Social Media Program •  Manage and Update Platforms –  Facebook –  Twitter –  Youtube –  LinkedIn –  Pinterest •  Create and Syndicate Content •  Build Follower Base 7 PlaMorms   Followers  Content   •  Static Content •  Branded Content •  Industry Content
  • 8. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Business Value of Organic Social Media Brand, Impressions, Visits, Leads, Nurture Followers   Content  Posts   Offer  –  Call  to   AcJon   Likes,   Traffic  and   Leads  &  Sales   8 500 Followers X 20 Posts / Month = 10,000 Impressions/mo 10,000 Followers X 200 Posts/mo = 2 Million Impressions/mo
  • 9. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Business Value of Organic Social Media Brand, Impressions, Visits, Leads, Nurture Followers   Content   Posts   Offer  –  Call   to  AcJon   Likes,  Traffic   and  Leads  &   Sales   9 500 Followers X 20 Posts / Month = 10,000 Impressions/mo 10,000 Followers X 200 Posts/mo = 2 Million Impressions/mo
  • 10. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive What can Social Media Ads do for you? 1.  Engagement 2.  Get more likes/ followers 3.  Get more leads 4.  Get new customers 1 “93% of adults in the US are on Facebook according to BlogHer.”
  • 11. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Who is using it? 1 North American represents almost 50% of social media ad spending.
  • 12. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Digital Advertising Market Share 1
  • 13. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Which social network is most popular? 1 Facebook is currently the most popular social media site for advertising. Benefits: •  Largest Social Media Audience (Over 1 Billion people on FB) •  Most affordable way of advertising (Great Targeting) •  Most visited social media site (655 Million Daily Active Users) •  Conversion Tracking
  • 14. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Target   Customer   Marketing Segmentation Interests     Business,   Computer   Data  Storage   Behaviors   Technology   Early  Adopters   Demographics   US,  UK,  22-­‐55,   English,  Job   Title   Target   Customer   Connec4ons   Not  Connected  
  • 15. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Facebook Targeting
  • 16. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Facebook Advertising - Targeting •  According to eMarketer, the top three segmenting categories used by Facebook marketers include age, used by 55% of Facebook advertisers, followed by country and interest. 1 29  
  • 17. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Facebook Advertising - Targeting •  Targeting based on interests give you powerful options •  Facebook knows exact interest because people give them that information. •  Target exact interests, related interests, or broad categories. •  Check audience numbers as you add interests, be sure audience is not too small 1 330   628  
  • 18. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Facebook Advertising Conversion Tracking 1 •  You can choose between 6 conversion categories. •  A conversion is an action that a person takes on your website such as checking out, registering, adding an item to the shopping cart, or viewing a particular page. •  Virtually any page on your website can represent a conversion, and you can create and add the conversion tracking code on any page of your website.
  • 19. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Facebook Ads Promoting Offers 1
  • 20. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Example of FB Ad promoting Likes 2
  • 21. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Facebook Promoted Post 287 organic views, 1,056 paid views
  • 22. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive LinkedIn Advertising 2
  • 23. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive LinkedIn Advertising •  Geographic Targeting •  Target by Company –  Select specific companies or target by category •  Target by Job –  Select specific titles or target by job function/ seniority 2
  • 24. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive LinkedIn Advertising •  Target by School •  Target by Skills – Similar to Facebook Interest Targeting – Suggests similar Skills •  Target by Group – LinkedIn Groups are very popular – Using specific groups can get you a targeted audience 2
  • 25. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Examples of LinkedIn Ads 2
  • 26. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Pros and Cons of LinkedIn Advertising •  Pros –  Target a professional audience –  Accurate targeting by industry –  Leverage LinkedIn Groups –  Target Decision Makers •  Cons –  Smaller reach –  Conversion tracking is not as robust as Google & FB 2
  • 27. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Promoted Tweets & Accounts •  Promoted Tweets are regular Tweets with the added bonus that they can reach more people who are interested in your business. –  Targeting: Location, Category, Users with the same interest as followers •  Promoted Accounts simply puts you in front of more people who are just like them – quick, easy way to grow your followers. –  Targeting: Interest, Geography, Gender 2
  • 28. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Promoted Tweets: Targeting 2
  • 29. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Promoted Tweets: Which tweets to promote? 2
  • 30. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Promoted Tweets/Accounts: Budget & Bid 3 You pay only for engagement.You’ll only be charged when people follow your Promoted Account or retweet, reply, favorite or click on your Promoted Tweets.You’ll never be charged for your organic activity on Twitter.There’s no monthly fee and you set your maximum daily budget.
  • 31. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Why Advertise on Social Media? •  Huge Audience: Billions of People •  Strong Momentum: Projections to double annual ad spending from from $4.6 billion in 2012 to $9.2 billion by 2016. •  Advanced Ad Targeting: Targets consumers with interests that match the virtues and values of their products. •  Multiple Engagement and Conversion Opportunities: Generate engagement, likes and followers, as well as traffic, leads and sales. •  Mobile: with the social consumer on-the-go for proven social ROI (70% of FB users are mobile) •  Low Cost per Click and Cost per Conversion 3
  • 32. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Hidden Danger •  Engagement is growing but you don’t know that performance can be much, much better •  Content creators are still broadcasting text oriented brand messages •  Don’t know when you “spam” •  Teams are still putting pressure on creating “viral” content
  • 33. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Key solutions 1.  Paid social ads to segmented audience demographics to boost engagement rates 2.  Segmentation helps drive content providers to tailor content to audience 3.  Image beauty is in the eye of the beholder 4.  Better relationship with audiences (spam reduction) as they only see relevant content 5.  Going “micro-viral”
  • 34. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Can you guess when? Huge boost in budget adjusted engagement rates 0   10   20   30   40   50   60   0   500   1,000   1,500   2,000   2,500   3/10/2014   4/10/2014   5/10/2014   6/10/2014   7/10/2014   Total  Engagements  per  $100   Page  Likes  per  $100  
  • 35. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Two Sides of the Story Forced audience-targeted content removes “all about me” syndrome
  • 36. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive If you are Imageless you are Naked •  Images are worth the characters 0   100   200   300   400   500   600   700   800   900   0   20,000   40,000   60,000   80,000   100,000   120,000   Impressions   Total   Engagements  
  • 37. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Seeing is the new Seeing Eliminate content from the un-crowd 96.00%   96.50%   97.00%   97.50%   98.00%   98.50%   99.00%   99.50%   100.00%   3/10/2014   4/10/2014   5/10/2014   6/10/2014   7/10/2014   Bounce  Rate   Bounce  Rate  
  • 38. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Wait for it… Peak hits at 2-3 weeks 0.00   1.00   2.00   3.00   4.00   5.00   6.00   7.00   8.00   9.00   0   100   200   300   400   500   600   700   800   900   1,000   Clicks  per  $100  
  • 39. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive Surprising Results •  Boosted engagement rates / ROI •  Content providers are now repurposing content for audiences •  Brand credibility – only the in crowd sees our content •  Real performance results. Greatness is not lost in the mean •  Each ad is its own “viral” campaign
  • 40. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive In Summary Everyone talks about rock these days; the problem is they forget about the roll. - Keith Richards
  • 41. @davidreske @SharonHDS August 11–14, 2014 | #CZLSF | @ClickZLive How to Leverage Audience Segmentation Techniques to Improve Social Advertising Sharon Crost, Hitachi Data Systems sharon.crost@hds.com David Reske, Nowspeed Marketing dreske@nowspeed.com