1. An Internship Report
On
“Foreign Remittance Management of Southeast Bank Limited -A
study of Chowhatta, Corporate Branch, Sylhet”
Course Code: BUS 499
Course Title: Internship
Prepared By
Shirin Akter Shetu
BBA 31st Batch
ID NO: 1202010050
Department of Business Administration
Supervised By
Mr.Jahangir Alam
Assistant Professor
Department of Business Administration
Faculty of Business Administration
Submitted To
Department of Business Administration
Leading University, Sylhet
Submission Date: 21 June, 2016

2. Letter of Transmittal
21 June, 2016
Mr.Jahangir Alam
Assistant Professor Department of Business Administration
Faculty of Business Administration
Leading University, Sylhet
Subject: Submission of internship report on “Foreign Remittance Management of Southeast
Bank Limited -A study of Chowhatta, Corporate Branch, Sylhet”
Dear Sir,
With due respect and obedience, I undertook my internship program under your supervision
and guidance I am very much delighted to submit my internship report on “Foreign
Remittance of Southeast Bank Limited (SEBL)” I have tried to cover all relevant topics,
representing a whole picture of SBL’s remittance. I have collected as much information as I
could from SBL and other sources. This three months work in Southeast Bank Ltd is a
valuable experience for my entire career.
I believe that this internship program has enriched both my knowledge and my experience. If
you have any question or suggestion about the process, I would be happy to oblige for any
further clarification.
Yours truthfully
Shirin Akter Shetu
ID NO: 1202010050
Department of Business Administration

3. Declaration
I do hereby solemnly declare that the work presented in this internship report has been carried
out by me & has not been previously submitted to any other university/college/organization
for any academic qualification/certificate/diploma or degree. The work I have presented does
not breach any existing copyright and no portion of this report is copied from any work done
earlier for a degree or otherwise.
I further undertake to indemnify the department against any loss or damage arising from
breach of the forgoing obligation.
………………………………..
Shirin Akter Shetu
ID No: 1202010050
BBA Program
Department of Business Administration
Leading University, Sylhet

4. Acknowledgement
During internship program, I have been fortunate to get support, assistance and
encouragement from a number of individuals. First, I would like to express my grateful
appreciation to the almighty Allah for enabling me to complete this report successfully. I
want to convey my heartfelt respect and cordial thanks to Mr. Jahangir Alam sir for his
encouragement, guidance, advice and valuable supervision. I am lucky for getting the
opportunity to prepare this report under his supervision and guidance. Without his instruction,
it was impossible for me to complete this report successfully.
I also articulate my heartiest appreciation to Mr. Mr. Md. Mijanur Rahman Principal
Officer, Chowhatta Branch to direct and guide me under a working schedule and enabling
me doing my job in a favorable environment in my internship program period. I also admire
all the personnel for their co-operation and cordial assistance to me. I am also grateful to the
HRD of SBL for granting me the opportunity to make my internship program in this
organization. And, I would like to give a special thanks to the Almighty for giving me such
patience and power for completing this report smoothly.

5. Certificate of Supervisor
This is to certify that Shirin Akter Shetu ID NO:1202010050, Major in Accounting
Information Systems has successfully completed Internship Program and prepare a report
entitled “Foreign Remittance of Southeast Bank Limited (SBL)’’ under my supervision as a
partial requirement for BBA completion.
He has done his internship under my supervision and guidance. he has tried his best to do this
successfully. I think it will help him in near future to build career.
I wish him success in every step.
[……………………………………………..]
Mr.Jahangir Alam
Assistant Professor
Department of Business Administration
Leading University, Sylhet

6. Executive Summery
Southeast Bank Limited formed under Companies Act, 1994 on the 12th of March, 1995, is a
leading private commercial Bank. It is providing a comprehensive and competitive banking
service to its clients through its countrywide network of 115 branches. SEBL began its
operation at the main branch with three of its core departments, namely General Banking,
Advances and Foreign Exchange. Its growth and increase in profit is impressive. It operates
with a motto that it is 'A bank with vision'. Its product portfolio includes products innovated
according to the needs and preferences of its clients, which are beneficent to clients while
being profitable for the bank itself. The product-basket encompasses Islamic Banking,
Merchant Banking, Dual Currency Visa Credit Card, Visa Travel Card, ATMs, Education
Loan Scheme, Double Benefit Scheme, Consumer Loan, Millionaire Deposit Scheme, SME
Banking, Corporate Banking, Syndicate Loan, Monthly Savings Scheme, Monthly Income
Scheme, Pension Saving Scheme, Wage Earners' Pension Scheme, SMS Banking, Fixed
Deposit Receipt (FDR), etc. Additionally, SEBL has traditional credit and foreign trade
related services. I have critically reviewed the various foreign remittance activities of
Southeast Bank Limited, Chowhatta Branch throughout my overall study. My critical
analysis covers remittance performance, process and challenges in SEBL and has also
reviewed the trend analysis of primary data collected from the annual report of SEBL. It also
includes a study of the performance of Remittance in Bangladesh and its contribution to the
Gross Domestic Product (GDP) of Bangladesh.

7. Table of Content
Page No
1 Chapter One: Introduction
1.1 Introduction of the Report
1.2 Background of the Report
1.3 Scope of the Report
1.4. Objectives of the Report
1.4.1 General objective
1.4.2 Secondary Objective
1.5. Methodology of the study
1.6. Limitation of the Report
1-4
2 Chapter Two: Literature Review
2.1 History of Banking Industry in Bangladesh
2.2 Banks Performing in Bangladesh
2.3 Central Bank
2.3.1 Vision
2.3.2 Mission
2.3.3 Functions
2.4 Nationalized Commercial Banks
2.5 Private Commercial Banks
2.6 Foreign Banks
2.7 Specialized Banks
5-10

8. 3 Chapter Three: A Profile of SoutheastBank, Sylhet
Branch
3.1 Profile of Southeast Bank Limited
3.2 Corporate profile of Southeast Bank Limited
3.3 Vision of SEBL
3.4 Mission of SEBL
3.5 Core Values of SEBL
3.6 Core Strength of SEBL
3.7 Commitments to Clients
3.8 Organizational Development of SEBL
3.9 Organizational Structure of SEBL
3.10 General Banking Function’s of the Branches of SEBL
3.11 Types of Deposit
11-16
4 Chapter Four: ForeignRemittance Managementof
SoutheastBank Limited
4.1 Remittance performance and process of SEBL
4.2Global Partners
4.3 Western Union Money Transfer (WUMT)
4.4.Ria Financial Service
4.5. National Exchange Company (NEC)
4.6. Key Obligations for Foreign Remittance Services
4.7. Customer Identification and Verification
4.8. Five Years Performance of Southeast Bank limited
4.10 Major Job Responsibilities
17-26
5 Chapter Five: Findings
27
6 Chapter Six: Recommendationand Conclusion
28-29
7 References
30