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Shirin Siddiqui
Shirin Siddiqui

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Welcome
Voice Quality ,[object Object],[object Object],[object Object],[object Object]
Tone conveys your emotions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pitch ,[object Object],[object Object],[object Object]
Volume ,[object Object],[object Object],[object Object]
Speed (Rate of Speech) ,[object Object],[object Object],[object Object]
Protocols ,[object Object],[object Object],[object Object],[object Object]
Three types of communicators ,[object Object],[object Object],[object Object]
Passive ,[object Object],[object Object],[object Object],[object Object]
Aggressive ,[object Object],[object Object],[object Object],[object Object],[object Object]
Assertive ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions ,[object Object],[object Object],[object Object],[object Object]
Types of Questions ,[object Object],[object Object]
Open-Ended Questions ,[object Object],[object Object],[object Object],[object Object]
Open-Ended Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Closed-Ended Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Paraphrasing ,[object Object],[object Object],[object Object],[object Object]
Paraphrasing ,[object Object],[object Object]
Effective Word Usage ,[object Object],[object Object],[object Object],[object Object]
Receiving a telephone call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Taking action ,[object Object],[object Object],[object Object],[object Object]
Making a telephone call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Making a telephone call ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines Substitute the following words With 1. Ya/Yeah Yes 2. Yes (to acknowledge) that's Right/ Right 3. No I am sorry, but…. 4. No issues/problem Certainly 5. Can I May I 6. What Would/ May 7. Hello? Excuse me
Thank You

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Tetiquettes

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  • 24. Guidelines Substitute the following words With 1. Ya/Yeah Yes 2. Yes (to acknowledge) that's Right/ Right 3. No I am sorry, but…. 4. No issues/problem Certainly 5. Can I May I 6. What Would/ May 7. Hello? Excuse me