eBay case study (included)

1. What is
Virtual ?
THE TERM
DEFINING

2. The term VIRTUAL -
means the computerized
representation of
any object.

3. It is a form of
ELECTRONIC COMMERCE

5. REQUIREMENTS TO DO
VIRTUAL SHOPPING!

6. WHAT IS THE
PROCESS?

9. • Firstly, the customer must choose the product
1. desired from the source.
• Add the product to the cart will be
given, this step will assure that the item
2. you desire will be bought.
• He can browse and add or remove from his
3. cart as and when he desires.

13. Once a payment has been accepted
the goods or services can be delivered
in the following ways.
Downloading:
Drop shipping:
In-store pickup:
Shipping:
Will call

16. WHY SHOULDN’T WE TAKE OUT SOME
TIME AND GO TO THE STORE ITSELF?
THIS IS BECAUSE THE EXPERIENCE
THAT YOU GET ONLINE IS AS GOOD
AS BEING MANUALLY PRESENT IN
THE MALL.
SO SAVE MONEY AND SAVE
TIME!!

18. SHOP FOR CLOTHES AND
APPARELS!!
Indian Cotton
Printed
Salwar
Kameez Suit
SKS 118 Rs.
900.00 Time
left:10m Free
Indian
Kameez Dress
Bollywood
Salwar Suit
Cotton Saree
Rs. 1,422.00
Time
left:38m Free
Pakistani
Indian Cotton
Material
Salwar Suit
Saree Sari 0
BidsRs.
1,405.00
Time
left:1h 24m F
ree
Indian Dress
Designer
Pakistani
Salwar
Kameez Suit
Sari 0 BidsRs.
4,999.00
Time
left:1h 54m F
ree

20. YOU CAN ZOOM - CHECK QUALITY-DECIDE QUANTITY TO
BUY.

24. One advantage of shopping online is being able
to quickly seek out deals for items or services
with many different vendors
Another major advantage for retailers is the
ability to rapidly switch suppliers and vendors
without disrupting users' shopping
experience..

25. Shipping a small number of items, especially from
another country, is much more expensive. Some
retailers offer free shipping on sufficiently large
orders.
Exciting offers provided in the process of website
promotion & due to lesser middlemen the price can be
reduced considerably.
One of the great benefits of online shopping is the ability
to read others’ reviews, which could be from experts or
simply fellow shoppers on one product and service.

27. Given the lack of ability to inspect merchandise
before purchase, consumers are at higher risk of
fraud on the part of the merchant than in a
physical store
Lack of full cost disclosure
Privacy of personal information is a significant issue for
some consumers.

28. Products less suitable for e-commerce include
products that have a low value-to-weight
ratio, products that have a smell, taste, or
touch component, products that need trial
fittings — most notably clothing — and
products where colour integrity appears
important

29. .
Shop at
the Read
website Look for the and
s of Keep all
Keep a latest credit Read the understa
compa your Keep
record card return nd the
importa your
nies of all password policy compan
nt passwor
that your procedures, before y’s
personal ds
you purchas such as placing privacy
informat private.
know es. Verified by an order. stateme
ion safe.
and are Visa. nt (or
policy).
popular
offline.

31. ONLINE
This is
SHOPPING Ebay now owns
paypal, stubhub
& AUCTION bazee.com and
WEBSITE in most popularly
which people and used skype
businesses buy and sell
goods and services
worldwide
In 1995,Amazon
launched its online
shopping site, and in
1996 eBay appeared.

32. REVENUE PER UNIQUE USER FOR TECH
COMPANIES
200
150
100
REVENUE IN
DOLLARS !!
50
0
VARIOUS TECHNOLOGY COMPANIES

33. FACEBOOK FANS!!
 FOR INDIA ALONE EBAY
HAS MORE THAN 800
THOUSAND FANS ON
FACEBOOK

35. Buy it Now- allows
buyer to purchase an
item without waiting
for the auction to end.
Best offer- allow buyer
to suggest the
price(bidding) they
would be willing to pay
and the seller can accept
or deny.

36. What is bidding?

37. WHAT IS PROXY BIDDING
•A bidder tells eBay the absolute maximum that
he or she is ever willing to bid for an item.
•eBay places a bid on his or her behalf.
•eBay continues to bid on his or her behalf,
whenever he or she is outbid by another
member's bid, until the maximum is exceeded or
the auction is won.

38.  USE PAYPAL TO MAKE PAYMENT
 PayPal is an online payment system that
facilitates the exchange of money between
eBay traders. PayPal is owned by eBay, and a
majority of eBay members are also PayPal
members. When you join PayPal, you are
given a PayPal "account" that can hold
money, similar in some ways to a bank
account.

39. 1.Every eBay user has a feedback profile
where buyers and sellers can inform the
community about how well that person was
to work with.
2.Good buyers and sellers leave feedback
3.Avoid feedback wars