1. SHAUN WEST
A SHORT INTRODUCTION…
h"p://ch.linkedin.com/shaunwest5
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

2. What%have%you%ever%sold?%%…%a%very%common%ques5on%from%any%old%
colleague%of%mine%at%Sulzer…%
? EPC5project5
? Idoha5Power5rapid5install5gas5turbine5
power5plant5
? 16M5USD5
My colleague who asked
the question, “what
have you ever sold?”
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

3. What%have%you%ever%sold?%%…%a%very%common%ques5on%from%any%old%
colleague%of%mine%at%Sulzer…%
? Consultancy5services5
? Intergen5(one5engineer5at52000GBP5per5
day5plus5costs)5
My colleague who asked
the question, “what
have you ever sold?”
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

4. What%have%you%ever%sold?%%…%a%very%common%ques5on%from%any%old%
colleague%of%mine%at%Sulzer…%
? Transac:onal5services5
? 2M5EUR5repair5contract5at5great5GM5
My colleague who asked
the question, “what
have you ever sold?”
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

5. What%have%you%ever%sold?%%…%a%very%common%ques5on%from%any%old%
colleague%of%mine%at%Sulzer…%
? Long?term5service5agreements5
? 800M5USD5+125year5agreement5with5
EDF5(in5France,5in5French)5
? 16M5EUR565year5agreement5on545new5
units5in5Iraq5
My colleague who asked
the question, “what
have you ever sold?”
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

6. What%have%you%ever%sold?%%…%a%very%common%ques5on%from%any%old%
colleague%of%mine%at%Sulzer…%
? The5sale5of5a5dream5
? 220M5CHF5acquisi:on5of5a5service5
company5
My colleague who asked
the question, “what
have you ever sold?”
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

7. Publica5ons%and%public/industry%reports%–%I%am%passionate%about%the%
dissemina5on%of%great%ideas%
? Total:5175
? Peer5reviewed:585
? Best5paper:525
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

8. Who%have%I%worked%for?%
…so%many?!%
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

9. Who%have%I%worked%for?%
…%not%so%many%really!%
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

10. Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5
Coal5R&D5

11. Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5
R&D5programme5management5and5
strategy/market5reviews5

12. Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5
Early5units5from5all5gas5turbine5OEMs5–5
trouble5shoo:ng5and5new5business5
startup5

13. Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5
Service5agreement5modelling,5agreement5dra_ing5
and5nego:a:on5

14. Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5
220M5CHF5acquisi:on5of5a5service5business,5
strategy5development,5LEAN5plaborm5
crea:on/management5

15. Where%have%I%studied?%
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5
Beng5(Hons),5PhD5 MBA5
MDiP5

16. Where%have%I%lived%and%worked?%
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

17. Or5in535lines…5
What%have%I%learnt%on%my%journey?%
? That5there5is5so5much5to5learn5about5
‘industrial5services’5
? To5embrace5change5as5it’s5fun5
? To5communicate5well5is5really5hard5
? That5a5small5team5can5be5highly5
effec:ve55
? That5you5must5be5a5good5project5
manager5
? To5hate5bureaucracy5and5indecision5
? That5people5are5key5to5success5
5
Or5in535words5
‘intangibles5really5ma"er’5
Service5Innova:on5–5class5introduc:on5|5Dr5Shaun5West5

18. What%research%interest%do%I%have?%
Industrial5services5for5
engineered5products5
Business5model5innova:on5
(Sustainable)5
energy5

19. Thanks%for%listening%