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Supply Chain Practices of
Apple Inc.
II MBA B,
School of
Management,
SASTRA
University.
Devapershiya. R
Janani. S
Mugesh. P
Shrividhya. R
Shankar. S
1/18/2016
Supply chain Basics
Even though quality cannot be defined, you know what quality is – Robert M. Pirsig1/18/2016
Importance of Supply Chain
Quality is much better than quantity. One home run is much better than two doubles –
Steve Jobs
1/18/2016
Apple Inc
Design is not just what it looks like and feels like. Design is how it works – Steve Jobs
Type Public Limited Company
Industry Computer Hardware, Computer Sostware,
Consumer Electronics,
Digital Distribution
Founded April 1, 1975 in Cupertino, California, US
Founders Steve Jobs, Steve Wozniak, Ronald Wayne
No of locations 453 Apple retail stores in 16 countries
Key people Arthur D.Levinson (Chairman)
Tim Cook (CEO)
Products Mac, iPod, iPhone, iPad, Apple Watch, Apple TV, iOS, OS X
Services Apple Store, Online Apple Store, iTunes Store , iOS Store, Mac
Ap Store, iBooks Store, iCloud, Apple Music
Revenue US$ 233.715 billion
Net Income US$ 53.394 billion
No of employees 115,000
1/18/2016
Steve Jobs
Name Steve Paul Jobs
Born February 24, 1955 in San Fransisco, California
Nationality American
Occupation Co-founder, Chairman, and CEO of Apple Inc.
Primary investor and CEO of Pixar
Founder and CEO of NeXT
Education Homestead High School,
Reed College
Board member of The Walt Disney Company, Apple Inc.
Spouse Laurene Powell
Died October 5, 2011 in Palo Alto, California
I want to put a ding in the universe– Steve Jobs1/18/2016
SCM of Apple Inc.
• Apple is famous for innovation and design. But
few people know that the way Apple handles
inventory is also a factor that led to success.
• A research firm Gartner ranks Apple’s Supply
Chain as the best supply chain in the world every
year from 2010 to 2013.
• A comparison of how tech companies managed
their inventory in 2011 shows Apple was
performing much better than Dell, HP, Blackberry
(RIM) and Motorola.
Innovation distinguishes between a leader and a follower – Steve Jobs1/18/2016
Supply Chain Planning
Sometimes when you innovate, you make mistakes. It is best to admit them quickly,
and get on with improving your other innovations – Steve Jobs
1/18/2016
Supply Chain Model
Be a yardstick of quality. Some people aren't used to an environment where excellence is
expected – Steve Jobs
1/18/2016
Supply chain or Value Chain?
We made the buttons on the screen look so good you'll want to lick them – Steve Jobs1/18/2016
Apple’s Supply Chain Score
Don’t let the noise of others’ opinions drown out your own inner voice– Steve Jobs1/18/2016
Apple iPhone vs iPad Value Chain
It's really hard to design products by focus groups. A lot of times, people don't know
what they want until you show it to them – Steve Jobs1/18/2016
Top 25 Companies based on Supply
Chain
Have the courage to follow your heart and intuition. They somehow already know
what you truly want to become. Everything else is secondary.
– Steve Jobs
1/18/2016
Top 10 OEM Manufacturers
Sometimes life's going to hit you in the head with a brick. Don't lose faith. I'm convinced
that the only thing that kept me going was that I loved what I did– Steve Jobs1/18/2016
2011 2012 2013 2014 2015
Sales/Revenue 108.6B 155.97B 170.87B 183.24B 231.28B
Cost of Goods Sold (COGS) incl. D&A 64.08B 87.92B 107.24B 112.55B 142.26B
COGS excluding D&A 62.26B 84.64B 100.48B 104.61B 131B
Depreciation & Amortization Expense 1.81B 3.28B 6.76B 7.95B 11.26B
Depreciation 1.62B 2.6B 5.8B 6.85B 9.96B
Amortization of Intangibles 192M 677M 960M 1.1B 1.3B
Gross Income 44.52B 68.06B 63.63B 70.69B 89.03B
2011 2012 2013 2014 2015
SG&A Expense 10.03B 13.42B 15.31B 18.03B 22.4B
Research & Development 2.43B 3.38B 4.48B 6.04B 8.07B
Other SG&A 7.6B 10.04B 10.83B 11.99B 14.33B
Unusual Expense 158M 0 - 205M 0
EBIT after Unusual Expense (158M) 0 - (205M) 0
Non Operating Income/Expense (650M) 41M 352M (380M) 3.7B
Non-Operating Interest Income 519M 1.09B 1.62B 1.8B 2.92B
Interest Expense 0 - 136M 384M 733M
Gross Interest Expense 0 - 136M 384M 733M
Pretax Income 34.21B 55.76B 50.16B 53.48B 72.52B
Income Tax 8.28B 14.03B 13.12B 13.97B 19.12B
Income Tax - Current Domestic 4.65B 8.42B 10.42B 9.48B 13B
Income Tax - Current Foreign 769M 1.2B 1.56B 2.15B 4.74B
Income Tax - Deferred Domestic 3.04B 4.9B 1.57B 3.01B 3.19B
Income Tax - Deferred Foreign (167M) (490M) (426M) (658M) (1.81B)
Consolidated Net Income 25.92B 41.73B 37.04B 39.51B 53.39B
Net Income 25.92B 41.73B 37.04B 39.51B 53.39B
EPS (Basic) 4.01 6.38 5.72 6.49 9.28
Basic Shares Outstanding 6.47B 6.54B 6.48B 6.09B 5.75B
EPS (Diluted) 3.95 6.31 5.68 6.45 9.22
Diluted Shares Outstanding 6.56B 6.62B 6.52B 6.12B 5.79B
EBITDA 36.31B 57.91B 55.08B 60.6B 77.89B
Fiscal year is October-September. All values USD millions.
1/18/2016
1/18/2016
The only way to do great work is to love what you do. If you haven't found it yet, keep
looking. Don't settle. – Steve Jobs
1/18/2016
The people who are crazy enough to think they can change the world are the ones who
do – Steve Jobs
1/18/2016
That’s been one of my mantras – focus and simplicity. Simple can be harder than
complex; you have to work hard to get your thinking clean to make it simple – Steve Jobs
Financials in Numbers
1/18/2016
I’m the only person I know who’s lost a quarter of a billion dollars in one year…it’s very
character building – Steve Jobs
Milestones
Apple Global Suppliers
The heaviness of being successful was replaced by the lightness of being a beginner
again – Steve Jobs
1/18/2016
Cost and Time Comparison
If today was the last day of my life would I want to do what I’m about to do today? –
Steve Jobs
1/18/2016
Challenges - Apple Supply Chain
• Like other supply chains, Apple’s Supply chain has very high risk associated
with it.
– Global economy could affect the Company.
– Some resellers may also distribute products from the competing
manufacturers.
– Inventories can become obsolete or exceed the anticipated demand.
– Some components are currently obtained from the single or limited
sources.
– Some custom components are not common to the rest of the
industries.
– Ability to obtain components in sufficient quantities is important.
– Supply chain disruption such as the natural and manmade disasters
can be serious.
– It depends on logistical services provided by outsourcing partners..
I’m proud of many of the things we haven’t done. Innovation is saying no to a
thousand things – Steve Jobs1/18/2016
Porter’s Five Force Model of Apple Inc.
Being the richest man in the cemetery doesn’t matter to me. Going to bed at night
saying we’ve done something wonderful, that’s what matters to me – Steve Jobs1/18/2016
Porter’s Five Force Model of Apple Inc.
Contd.
Do you want to spend the rest of your life selling sugared water, or do you want a
chance to change the world – Steve Jobs1/18/2016
Apple’s Supply Chain Strategies
I’m convinced that about half of what separates successful entrepreneurs from the
non-successful ones is pure perseverance – Steve Jobs1/18/2016
Digital Content Delivery - Issues
The Change in Philosophy
– Many components were often sourced from single
supplier – Lack of parts to fulfill the order
– Faulty structure which leads to poor, low forecasts
– Self-competing products which ate away its own
profits
– Holding Inventory worth $437 million, which was
a month’s total worth
Remembering you are going to die is the best way I know to avoid the trap of thinking
you have something to lose. You are already naked. There’s no reason not to follow
your heart – Steve Jobs1/18/2016
Digital Content Delivery – Issues
(Contd.)
Locking in the Supply Chain : The iPod Nano
– Faced software and security bugs, like Microsoft
– Predatory supply chain
– Joint investment with Samsung Electronics for the
production of flash chips
– Locked in supplies of flash chips from Samsung
I think if you do something and it turns out pretty good, then you should go do
something else wonderful, not dwell on it for too long. Just figure out what’s next–
Steve Jobs1/18/2016
Amazon vs Apple – Some metrics
1/18/2016
1/18/2016
Conclusion
• The result from the analysis of Apple’s processes,
challenging issues and complexities indicates that
the success of its supply chain operations
depends on how well they manage the supplier
relationship.
• This includes early supplier involvement in new
product development, close communication and
supplier performance improvement/evaluation.
• Then, Apple Inc is dubbed as "King of
Outsourcing" .
Stay hungry, stay foolish – Steve Jobs
1/18/2016
Video – Story of iPhone
• Story of an iPhone- Analytics in Supply Chain
Decisions - YouTube[via
torchbrowser.com].mp4
1/18/2016
1/18/2016
• Credits – Shankar. S
Contact details:
• Email id – shankarnaren91@gmail.com
• Mobile - 9600246242
1/18/2016

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Supply chain of Apple

  • 1. Supply Chain Practices of Apple Inc. II MBA B, School of Management, SASTRA University. Devapershiya. R Janani. S Mugesh. P Shrividhya. R Shankar. S
  • 3. Supply chain Basics Even though quality cannot be defined, you know what quality is – Robert M. Pirsig1/18/2016
  • 4. Importance of Supply Chain Quality is much better than quantity. One home run is much better than two doubles – Steve Jobs 1/18/2016
  • 5. Apple Inc Design is not just what it looks like and feels like. Design is how it works – Steve Jobs Type Public Limited Company Industry Computer Hardware, Computer Sostware, Consumer Electronics, Digital Distribution Founded April 1, 1975 in Cupertino, California, US Founders Steve Jobs, Steve Wozniak, Ronald Wayne No of locations 453 Apple retail stores in 16 countries Key people Arthur D.Levinson (Chairman) Tim Cook (CEO) Products Mac, iPod, iPhone, iPad, Apple Watch, Apple TV, iOS, OS X Services Apple Store, Online Apple Store, iTunes Store , iOS Store, Mac Ap Store, iBooks Store, iCloud, Apple Music Revenue US$ 233.715 billion Net Income US$ 53.394 billion No of employees 115,000 1/18/2016
  • 6. Steve Jobs Name Steve Paul Jobs Born February 24, 1955 in San Fransisco, California Nationality American Occupation Co-founder, Chairman, and CEO of Apple Inc. Primary investor and CEO of Pixar Founder and CEO of NeXT Education Homestead High School, Reed College Board member of The Walt Disney Company, Apple Inc. Spouse Laurene Powell Died October 5, 2011 in Palo Alto, California I want to put a ding in the universe– Steve Jobs1/18/2016
  • 7. SCM of Apple Inc. • Apple is famous for innovation and design. But few people know that the way Apple handles inventory is also a factor that led to success. • A research firm Gartner ranks Apple’s Supply Chain as the best supply chain in the world every year from 2010 to 2013. • A comparison of how tech companies managed their inventory in 2011 shows Apple was performing much better than Dell, HP, Blackberry (RIM) and Motorola. Innovation distinguishes between a leader and a follower – Steve Jobs1/18/2016
  • 8. Supply Chain Planning Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations – Steve Jobs 1/18/2016
  • 9. Supply Chain Model Be a yardstick of quality. Some people aren't used to an environment where excellence is expected – Steve Jobs 1/18/2016
  • 10. Supply chain or Value Chain? We made the buttons on the screen look so good you'll want to lick them – Steve Jobs1/18/2016
  • 11. Apple’s Supply Chain Score Don’t let the noise of others’ opinions drown out your own inner voice– Steve Jobs1/18/2016
  • 12. Apple iPhone vs iPad Value Chain It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them – Steve Jobs1/18/2016
  • 13. Top 25 Companies based on Supply Chain Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary. – Steve Jobs 1/18/2016
  • 14. Top 10 OEM Manufacturers Sometimes life's going to hit you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did– Steve Jobs1/18/2016
  • 15. 2011 2012 2013 2014 2015 Sales/Revenue 108.6B 155.97B 170.87B 183.24B 231.28B Cost of Goods Sold (COGS) incl. D&A 64.08B 87.92B 107.24B 112.55B 142.26B COGS excluding D&A 62.26B 84.64B 100.48B 104.61B 131B Depreciation & Amortization Expense 1.81B 3.28B 6.76B 7.95B 11.26B Depreciation 1.62B 2.6B 5.8B 6.85B 9.96B Amortization of Intangibles 192M 677M 960M 1.1B 1.3B Gross Income 44.52B 68.06B 63.63B 70.69B 89.03B 2011 2012 2013 2014 2015 SG&A Expense 10.03B 13.42B 15.31B 18.03B 22.4B Research & Development 2.43B 3.38B 4.48B 6.04B 8.07B Other SG&A 7.6B 10.04B 10.83B 11.99B 14.33B Unusual Expense 158M 0 - 205M 0 EBIT after Unusual Expense (158M) 0 - (205M) 0 Non Operating Income/Expense (650M) 41M 352M (380M) 3.7B Non-Operating Interest Income 519M 1.09B 1.62B 1.8B 2.92B Interest Expense 0 - 136M 384M 733M Gross Interest Expense 0 - 136M 384M 733M Pretax Income 34.21B 55.76B 50.16B 53.48B 72.52B Income Tax 8.28B 14.03B 13.12B 13.97B 19.12B Income Tax - Current Domestic 4.65B 8.42B 10.42B 9.48B 13B Income Tax - Current Foreign 769M 1.2B 1.56B 2.15B 4.74B Income Tax - Deferred Domestic 3.04B 4.9B 1.57B 3.01B 3.19B Income Tax - Deferred Foreign (167M) (490M) (426M) (658M) (1.81B) Consolidated Net Income 25.92B 41.73B 37.04B 39.51B 53.39B Net Income 25.92B 41.73B 37.04B 39.51B 53.39B EPS (Basic) 4.01 6.38 5.72 6.49 9.28 Basic Shares Outstanding 6.47B 6.54B 6.48B 6.09B 5.75B EPS (Diluted) 3.95 6.31 5.68 6.45 9.22 Diluted Shares Outstanding 6.56B 6.62B 6.52B 6.12B 5.79B EBITDA 36.31B 57.91B 55.08B 60.6B 77.89B Fiscal year is October-September. All values USD millions. 1/18/2016
  • 16. 1/18/2016 The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. – Steve Jobs
  • 17. 1/18/2016 The people who are crazy enough to think they can change the world are the ones who do – Steve Jobs
  • 18. 1/18/2016 That’s been one of my mantras – focus and simplicity. Simple can be harder than complex; you have to work hard to get your thinking clean to make it simple – Steve Jobs Financials in Numbers
  • 19. 1/18/2016 I’m the only person I know who’s lost a quarter of a billion dollars in one year…it’s very character building – Steve Jobs Milestones
  • 20. Apple Global Suppliers The heaviness of being successful was replaced by the lightness of being a beginner again – Steve Jobs 1/18/2016
  • 21. Cost and Time Comparison If today was the last day of my life would I want to do what I’m about to do today? – Steve Jobs 1/18/2016
  • 22. Challenges - Apple Supply Chain • Like other supply chains, Apple’s Supply chain has very high risk associated with it. – Global economy could affect the Company. – Some resellers may also distribute products from the competing manufacturers. – Inventories can become obsolete or exceed the anticipated demand. – Some components are currently obtained from the single or limited sources. – Some custom components are not common to the rest of the industries. – Ability to obtain components in sufficient quantities is important. – Supply chain disruption such as the natural and manmade disasters can be serious. – It depends on logistical services provided by outsourcing partners.. I’m proud of many of the things we haven’t done. Innovation is saying no to a thousand things – Steve Jobs1/18/2016
  • 23. Porter’s Five Force Model of Apple Inc. Being the richest man in the cemetery doesn’t matter to me. Going to bed at night saying we’ve done something wonderful, that’s what matters to me – Steve Jobs1/18/2016
  • 24. Porter’s Five Force Model of Apple Inc. Contd. Do you want to spend the rest of your life selling sugared water, or do you want a chance to change the world – Steve Jobs1/18/2016
  • 25. Apple’s Supply Chain Strategies I’m convinced that about half of what separates successful entrepreneurs from the non-successful ones is pure perseverance – Steve Jobs1/18/2016
  • 26. Digital Content Delivery - Issues The Change in Philosophy – Many components were often sourced from single supplier – Lack of parts to fulfill the order – Faulty structure which leads to poor, low forecasts – Self-competing products which ate away its own profits – Holding Inventory worth $437 million, which was a month’s total worth Remembering you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There’s no reason not to follow your heart – Steve Jobs1/18/2016
  • 27. Digital Content Delivery – Issues (Contd.) Locking in the Supply Chain : The iPod Nano – Faced software and security bugs, like Microsoft – Predatory supply chain – Joint investment with Samsung Electronics for the production of flash chips – Locked in supplies of flash chips from Samsung I think if you do something and it turns out pretty good, then you should go do something else wonderful, not dwell on it for too long. Just figure out what’s next– Steve Jobs1/18/2016
  • 28. Amazon vs Apple – Some metrics 1/18/2016
  • 30. Conclusion • The result from the analysis of Apple’s processes, challenging issues and complexities indicates that the success of its supply chain operations depends on how well they manage the supplier relationship. • This includes early supplier involvement in new product development, close communication and supplier performance improvement/evaluation. • Then, Apple Inc is dubbed as "King of Outsourcing" . Stay hungry, stay foolish – Steve Jobs 1/18/2016
  • 31. Video – Story of iPhone • Story of an iPhone- Analytics in Supply Chain Decisions - YouTube[via torchbrowser.com].mp4 1/18/2016
  • 33. • Credits – Shankar. S Contact details: • Email id – shankarnaren91@gmail.com • Mobile - 9600246242 1/18/2016