SMWCon Fall 2013/Semantic Business Process Management - BPM meets SMW In this talk, I would like to show, how Business Process Modeling (BPM) could benefit from semantic technologies through the use of Semantic MediaWiki.

1. Semantic
Business Process Management
BPM meets SMW

2. Data
Master Data
Management
Information
Business Intelligence
Knowledge
Semantic Business
Applications
Report Automation
Data Cleansing
Semantic Search
Dashboards
Data Migration
Ontology Engineering
Enterprise 2.0
Data Synchronization
Enterprise 3.0
Data Warehousing
gesinn.it GmbH & Co. KG | Alexander Gesinn

3. Office Germany
Regensburg
gesinn.it GmbH & Co. KG | Alexander Gesinn

4. “A business process is a collection of related, structured
Input
Plan
Build
Deliver
Output
gesinn.it GmbH & Co. KG | Alexander Gesinn
Customer
Satisfaction
Customer
Requirements
activities that produce a specific service or product for a
particular customer

5. http://www.fh-jena.de/~kleine/history/software/DIN66001-1966.pdf
gesinn.it GmbH & Co. KG | Alexander Gesinn

6. 1960/70s
http://internationalbusinesscareers.blogspot.de/2012/12/women-in-international-business.html
gesinn.it GmbH & Co. KG | Alexander Gesinn

7. BPM Tool 0.1
http://en.wikipedia.org/wiki/File:Flowchart-template.jpg
gesinn.it GmbH & Co. KG | Alexander Gesinn

8. http://www.fh-jena.de/~kleine/history/software/IBM-FlowchartingTechniques-GC20-8152-1.pdf
gesinn.it GmbH & Co. KG | Alexander Gesinn

9. http://web.archive.org/web/19970208230243/http://205.185.183.34/html/p1a.html#flexible
BPM 1.0
http://web.archive.org/web/19970104112710/http://www.clearsoft.com/clearpro/purchase.gif
gesinn.it GmbH & Co. KG | Alexander Gesinn

10. 1st Generation BPM Tools
= Expert Systems
gesinn.it GmbH & Co. KG | Alexander Gesinn

11. Increasing
Requirements for BPM
gesinn.it GmbH & Co. KG | Alexander Gesinn

12. ISO 9001
Requirements
A documented procedure shall be established to define the controls needed
• to approve documents for adequacy prior to issue,
• to review and update as necessary and re-approve documents,
• to ensure that changes and the current revision status of documents are
identified,
• to ensure that relevant versions of applicable documents are available at
points of use,
• to ensure that documents remain legible and readily identifiable,
• to ensure that documents of external origin determined by the
organization to be necessary for the planning and operation of the quality
management system are identified and their distribution controlled, and
• to prevent the unintended use of obsolete documents, and to apply
suitable identification to them if they are retained for any purpose.
gesinn.it GmbH & Co. KG | Alexander Gesinn

13. gesinn.it GmbH & Co. KG | Alexander Gesinn

14. Collaboration
gesinn.it GmbH & Co. KG | Alexander Gesinn

15. The Wiki Way for
BPM?
gesinn.it GmbH & Co. KG | Alexander Gesinn

16. Rights
Management: o.k.
gesinn.it GmbH & Co. KG | Alexander Gesinn

17. Revision History:
o.k.
gesinn.it GmbH & Co. KG | Alexander Gesinn

18. Approval: o.k.
gesinn.it GmbH & Co. KG | Alexander Gesinn

19. BPM 1.0
BPM 2.0
Few Contributors
Many Contributors
Centralized
Decentralized
Dialog
1-Way-Communication
Asynchronuous Communication
Real-Time Communication
gesinn.it GmbH & Co. KG | Alexander Gesinn

20. Media
Breaks
Hand
Crafted
Inconsistencies
http://open-processes.org/index.php/Datei:Teilprozess.png
gesinn.it GmbH & Co. KG | Alexander Gesinn

21. gesinn.it GmbH & Co. KG | Alexander Gesinn

22. gesinn.it GmbH & Co. KG | Alexander Gesinn

23. gesinn.it GmbH & Co. KG | Alexander Gesinn

24. semantic::apps
Organization
Contact
Project
Issue
Role
gesinn.it GmbH & Co. KG | Alexander Gesinn
Process
Process Step

25. Process
•
•
•
•
•
•
Namespaces
Concepts
Categories
Properties
Forms
Templates
gesinn.it GmbH & Co. KG | Alexander Gesinn

26. Extract, Transform, Load (ETL)
…
CAx
ERP
CRM
gesinn.it GmbH & Co. KG | Alexander Gesinn
…

27. Categories, Properties, Forms, Templates
Semantic Extensions
Extensions
ETL
MediaWiki
Apache - MySQL - PHP
Operating System
OS Packages
Virtual Machine
100% OSS, no vendor
specific components
gesinn.it GmbH & Co. KG | Alexander Gesinn

28. BPM 1.0
BPM 3.0
Few Contributors
Many Contributors
Centralized
Decentralized
Dialog
1-Way-Communication
Asynchronuous Communication
Real-Time Communication
Hand Crafted
Machine-Made
Segregation
Integration
Tacit Knowledge
Explicit Knowledge
gesinn.it GmbH & Co. KG | Alexander Gesinn

29. gesinn.it GmbH & Co. KG | Alexander Gesinn