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CV - SELLO MANYAPYE
611 Sparrow Street E-mail: sello.manyapye@gmail.com
East Bank Phone: 011 882 2466 (Home)
Alexandra, Johannesburg 083 885 8858(Cell)
2090
C A R E E R SUM M A R Y
A solid knowledge base of and experience in diverse related operational processes and procedures.
I am a tenacious problem solver innovating viable solutions to complex problems, a catalystfor
sales and revenue growth through program development and execution, a highly organized
professional deftly managing competing priorities.
Results-oriented sales and marketing professional with nearly 15 years of experience growing
revenue and expanding market share by fostering business development initiatives and building
client relationships. I am adept at analyzing customer needs, assessing risk, and leading, closing,
and maintaining relationship-based sales efforts.Adapting quickly to volatile marketplaces, and
solving problems. Summarized areas of expertise include: Sales ● Marketing ● Business
Development ● Operations Management ● Revenue Building Consumer Lending ● Risk
Management ● Needs Assessment ● Process Improvements ● Presentations Relationship Building
● Customer Satisfaction ● Problem Solving and Training ●
Skilled in planning and managing complex initiatives that achieve desired goals of profitability,
client acquisition, and retention. I was repeatedly promoted into senior leadership roles based on
demonstrated success in taking risks, executing strategy, improving client relations, identifying
growth opportunities, and boosting market share.
 CoreCompetencies: Provensuccessmanaging high-performance interdisciplinary teams
and building effectivecoalitionswith internal/external business partners. Adept in
managing client expectations, brand reputation while, maximizing revenue. Talented
communicator and leader with gift for collaborating effectively withpeople from varied
backgrounds and temperaments.
M Y OB J E C TIVE S
Utilize my 10+ years as a Marketing & Business Management Executive,with a proven track record,
to streamline and grow a company's revenue and improve their sales force'soverallstrategy as well
as enter into untapped markets.

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W OR K IN G E X P E R IE N C E
01/2012-9/2014 GREATERALEXANDRA CHAMBEROFCOMMERCE &INDUSTRY:
PROJECTS& MARKETINGMANAGER: I initiated and founded The Greater Alexandra Property
Rights Association (GALPRA),an organization controlbody in the urbanized community of
Alexandra, north of Johannesburg after identifying the common grounds on twoproperty owners
associations namely, Alexandra Property Owners Association (ALPOA) and Alexandra Property
Owners Rights (APOR)to bring them together and built an independent constituency (GALPRA) to
affiliate in as a Mother-body organization. We achieved speedy and effective negotiation processes
with the Government for properties claims.
RESPONSIBILITIES: Providedleadership for all marketing; including branding, public relations,
crisis management and reporting to CEO.
Led integrated development strategies forour membership and the localgovernment.
Organized exhibitions; trade shows, events, and conferences spanning 10-15 industries around
Johannesburg.
Being Instrumental in the organization's continuous improvement and business ethics.
Involvedin decision making by the chamber’s board of directors which my contribution impacted
the board’s decisions positively in many areas of improvement.
Soliciting on potential sponsors through networking during business summit, whichyield in many
promotional events activities to the chamber and for the community at large.
Advocacy and protecting the interests of our business chamber membership.
Lobbying fornew ideas of development and forging continuous improvement in the current socio-
economic challenges.
Writing business proposals for new projects attractiveto different local stakeholders and investors.
Identifying prompt and compliant service providers fromour chamber database before outsourcing
elsewhere.
Identifying and continuously soliciting fornew quality chamber membership to strengthen our
cash-flow that enables us to deliver our mandate effectively.
Resolving challenges of our members by giving them individual attention.
06/2005TO2008 S&AINVESTMENTS:
PROJECTMANAGER:Responsible formaking research projects by participating in brief sessions
with clients and stakeholders. Making decisions on suitable research design and prepare research
design appropriate to research objectives. Ensuring projects are within budget and time frame.
Providing regular update toclients on project process. Produce research reports for management
and stakeholders. Present research findings through appropriate presentations. Liaise with
suppliers withregards to development or acquisition of appropriate instruments. Co-ordinate
periodically foraudits on performance of operating divisions to gauge their effectiveness in the
provision of customer service programme. Continuously monitoring the service levelagreement
and report on deviations. Highlighting areas forimprovement and consolidate reason fornon-
performance.
MARCH2002TO2004 EQUALACCESS GLOBAL(PTY)LTD
KEY ACCOUNTS MANAGER: Lesotho is a sovereign and a member of SADC countries within the
borders of South Africa.Up to 2003, Lesotho did not have a legitimate revenue collectionservices
authority. Through a successfultendering bid, I was delegated to head performance acceleration
team in collaboration with one South African Revenue Services (SARS) competent authority to lead

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and manage a four months recruitment projectfor the new establishment of Lesotho Revenue
Authority (LRA)in the Kingdom of Lesotho from the beginning to meet the deadline successfully. I
was hands on involved withthe development of the new organ gram, infrastructure, job profiling,
interviewing, short listing, final decision making and commissioning. Operational tooling
mechanism and infrastructures were implemented, tested and monitored by SARS after my
successful team led implementation of human capital.
We partnered with senior Lesotho government officialsto deploy innovative long-term human
resources solutions. We were allocated 3 million GBP budget, aligning financial resources with
organizations’ objectives. Instrumental contributor to success of human resources transition
during this organization evolution acquisition; ensured seamless changeover by establishing bank
accounts, payrollsystems, benefits plans, and other criticalsystems in only four months. Selected
to direct recruitment strategies from concept to completion, developing overall workforceplanning
and presenting recommendations approved by senior Lesotho Government, (Minister of Finance)
Strengthened LRA operations by creating and deploying performance management tools, including
new compensation strategies incorporating new pay grades and bonus structures. Launched
comprehensive benefits program that included group retirement and medical plans throughout all
government departments in Lesotho.
CO R E CO M P E T E N C I E S: Human Resources ♦ Recruitment ♦ Interviewing ♦ Hiring ♦ Training &
Development Team Leadership ♦ Team Motivation ♦ EmployeeBenefits ♦ Payroll♦ Mergers &
Acquisitions Reductions in Force♦ Facilitation ♦ Compliance ♦ Budgets ♦ Immigration
Requirements.
RESPONSIBILITIES: Ensuringeffectivekey accounts administration on project toproject. Handling
some major accounts on queries and monitoring ServiceLevel Agreements. Searching and head
hunting for suitable candidates. Identifying new business opportunities. Maintaining the existing
database/ Client retention. Developing and implementation of new business strategies. Drafting
business proposals and contracts. Doing costing fornew contracts and projects. Compiling tender
applications and costing. After sale support and constant monitoring of SLA’s. Communicating in
boardroom level with final decision makers. Handling presentation very well. Operate within
budget limit without fail.
3 /09/2001TO28/02/2002 CAPACITY
SNR. KEY ACCOUNTS MANAGER: As senior executive, I established Strategic Account Planning team
and spearheaded integrated development strategies for customers and prospects. Developed
comprehensive hiring strategy to attract talents; including increasing webpresence.
Evaluated and set pricing, authorizing any exceptions to corporate policy. Developing existing and
newly identified clients; Foster a sound relationships with clients; Compilation of Weekly and
Monthly marketing reports. Target and liaise withdecision-maker. Offeringafter sales support
service. Formulate business plan and compilation of contracts; contractnegotiation. Ensuring
effectivekey accounts administration is in place. Interacting with operational staff on regular basis.
08/1998TO08/2000 TRANSMAN
CORPORATE MARKETINGEXECUTIVE:Iwasbased in Wynberg branch, Johannesburg. I developed
and introduced a new value proposition to new and existing clients in my designated area to afford
them a 24hr service on call. With that unique concept,I managed to bring in ten new quality clients

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with the business worthan average of +R1'million in Gross Profitper month. The branch became
alive and adopted a 24hr servicecall system.
Implement customer acquisition and retention programs. Create a customer order fulfillment
support infrastructure. Secured R250 000 p/month in incremental sales through implementation of
new prospect targeting and selling approach. Instituted creation of customer acquisition and
retention programs, and negotiating contracts.
RESPONSIBILITIES: Doingrecruitment and selection criteria forprospective clients. Doing wages
and calculations of statutory benefits deductions. Recording of disciplinary action and grievances.
Providing adviceand consultation as well as support with the implementation of Labour Relation
Act and EmploymentEquity actcompliancy.Enhanced people management skills and
communication in warehouse distribution operation. Formulating, presenting development
programs and facilitating learning opportunities. Evaluating and providing feedback with regard to
the efficiency of training new candidates and development interventions. Organize, plan and attend
meetings. Record proceedings of meeting when required to and facilitate the following-upof
decisions. Managing processes: Successful timeous completion of all tasks and activities;
investigation of operational needs and requirements; plan and recommend strategies; organize
schedule and monitor activities;investigation of problem areas. Monitoring administration and
management information reports, including; costing, job tracking, production controland
estimating system. Branch financial budget management and management of client relationships.
10/1996TO07/1998 ABSA FINANCIALBROKERS
BROKER FINANCIAL ADVISER
Assist clients in loan lifecycle,frompre-approval to loan closure. Manage a portfolioof new and
existing clients through self-promotion, marketing, and follow-up.• Developedand executed
mortgage seminars and phone broadcasting messages to attract potential customers. • Negotiate,
and expedite loans, aligning each customer with the appropriate loan program by assessing their
needs and minimizing risk.
Giving a full-servicemortgage brokerage. Collaborated with banks to gather requirements,
eliminate roadblocks to closing loans, and negotiate withunderwriters. • Opened new business
channels by cultivating a referral base of Realtors, attorneys, and accountants. • Co-hosted a
mortgage talk-radio show to educate the public and attract new business. • Sold clients into risk-
appropriate home loans.
RESPONSIBILITIES:Draftingof financial planning for clients with larger portfoliofor investment.
Business assurance to cover,Mortgage bond, Shareholders and Business Partnership. Advising on
Company tax-free financial products coveringBank Overdraft,Loan accounts, Income Protectorand
other liabilities to give clients peace of mind. Tailoring employee's benefits such as Professional
ProvidentSociety, Group Pension Fund. Tailoring the Buying-and-Selling Agreements for medium
and large concerns.Capital investments and guaranteed income plans; administrating claims; wills
and estate planning, unit trusts, medical and hospital plans. Individual tax consulting and interest
calculations. Calling and securing appointment with clients.
06/1991TO09/1996 STANDARD BANKFINANCIALSERVICES
FINANCIAL CONSULTANT:Developed new markets in my dedicated area. Drovenew revenue,
cultivated business relationships, grew existing client accounts. Called on real estate developers,

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and manufacturing companies throughout to develop sales pipeline. Completed the entire sales
process of hunting for leads, coldcalling, setting appointments, presenting and closing. Key
Accomplishments: • Built a good relationship withfinancial directors forsmall, medium business
and industries where they accorded me as a special financial adviser forsubjects like investment,
group pension funds, provident funds, wills, medical plans, estate planning and tax concession
advise on company’s fringe benefits. • Performmultiple functions, including new money market
and CD accountcreation.
RESPONSIBILITIES: Investmentmanagement and administration. Compiling financial statements,
reports and budget. Manage and control of statistical spreadsheet. Sourcing and identifying suitable
financial products on behalf of our clients.
06/1987TO06/1991 AEG OLYMPIA(PTY) LTD
OFFICE AUTOMATIONSALES EXECUTIVE
I introduced all products lines at organized exhibitions, trade shows, events, and conferences.
Created brand platform and ensured products/media message consistency. I served on trade booth
and helped creating immediate brand awareness. Exceeded quarterly sales targets by 125% on my
first three month of service withthe company although, there was an economic downturn with
intensified calls for business sanction campaigns in South Africa against South Africa.
RESPONSIBILITIES: Selling officeautomation whichincludes the following: - A series of Desk-top
computers, Dot matrix and Laser printers, Photocopiers,OMRONPoint of sales systems, electronic
Typewriters, Fax machines, Dictation machines, Paper shredders and Accessories related to the
above products. Handling negotiations with potential clients. Installing new point of sales systems
and training on equipment. Integrating systems across units. Supervising on programs and
equipment purchases. Going off-siteto deal with a service dissatisfied customer. Serving at a trade-
show booth to collecthot leads. Writing proposals for a new systems or products. Spending a week
with customers and writing reports to study customer needs. Allowing client consultancy on issues
outside of the job.
12/1980TO03/1987 BARCLAYS NATIONALBANKLTD
SUB-BRANCH MANAGER
Managed communications and public relations initiatives while, played a key role in designing and
implementing market strategies. Formulated a comprehensive marketing plan, whichcontributed
to +25% YOY growthsin weakindustry conditions. Performstrategic market analysis of
segmentation solutions, which led to the most successful product launch in company history and
contributed 10% of the branch revenue.
I have increased the sub-branch profit margin with thirty five percent (35%) by Initiating and
spearheading a special project of client visit resulting in measurable revenue growth. I introduced
new banking and insurance products. In today’s terms, it is called “personal banking”. It was a
perceived new competitive way of servicing or strategic way of customer acquisition and retention.
It has also earned me a Head OfficeAward forwhichmy story was published in Barclays National
Bank monthly publication nationally.

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Through the help of a strong team work,I accomplished banking and credit union leader and
manager with extensive skills in branch operations, staff management, and client relationship-
building. My passion forimparting knowledge serves as foundation for training and coachingstaff.
AREAS OF EXPERTISE:New Business Development • Sales & Revenue Growth • Program
Development • Customer Service Training and Development • Community Relations • Client
Relationship-Building Branch Closing Procedures • Problem Resolution • Staff Management • Fraud
Investigations • Audits. Processorders formember, branch cash, and scan teller checks.Issue new
Visa and Check Cards. • Researched and remedied fraudulent activity reported on member check
cards. • Executed branch closing protocols. • loan underwriting, and risk analysis expertise. • Credit
Risk / Financial Statement Analyses • Financial Modeling • Credit Department Administration •
Asset Management • Staff Training / Mentoring • Tenacious / Adaptable • PortfolioAnalyses •
Department Start-up Expertise • Fluent in English, Afrikaans, Sotho, Zulu, Ndebele, Xhosa and fairly
understand Venda and Shangaan.
E D UC A TION
1980 - Studied B.Com Degree - UNISA (Incomplete)
1982 - National Banking Certificate
1988 - DMS Diploma (ILPA)
1994 - Marketing Training Certificate
1998 - Studied MBM – Oxford Brooks University (London, UK)
2001 - A+ Technicians Skills Certificate
2005 - ProjectManagement Certificate (e. degree)
2012 - International Trade & Certificate of Origin
2013 - Constitutional & Human Rights Certificate
2014 - SA & International Anti-Corruption FrameworkPart I & II
A D D ITION A L IN FOR M A TI ON
ComputerLiteracy - Ms Words, Ms Excel,Ms PowerPoint,Ms Projects,Internet Explorer, Ms
Outlookand Ms Access plus accounting software.
Additional Training -Closing Sales Techniques, Effectivecommunication,Time management,
Management training, Labour Relation Act training, Industrial Relation Act training, Employment
Equity Act/AffirmativeAction and BEE compliance.
Personal Traits -Fast leaner, Listening skills, ProblemSolving, Time Management, good
communicator, networking skills. Writing Skills, Pay attention to details, non-impulsive decision
maker, Independent and Creative thinker withcontrast. My interpersonal skills and extroverted
personality has to win new accounts and increase revenue by bringing on new key accounts.
TopSkills:Marketing, Budget management, Accounting, Cash, Commercial Banking, Financial
planning, Strategic planning, ProjectManagement, Key Accounts Management and Corporate Sales
Executive.

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CommunityInvolvement– Treasurer and co-founder member of Constitution & Human Rights
(COHURI)Action Group, Co-Founder Member of Alex Heritage Society (AHS), Committee advisor for
East Bank Civic Association, Technical Financial Advisor for East Bank Burial Society,A 2010
Football forHope Task Team Regional Planning & Facilitating
Hobbies – Drawingbuilding plans and building, Picture drawing, Watching Soccer, Cricket,and
Rugby, reading books and socializing with friends.
Referees:Prof.Dustin Tusnovics (Dr.Dipl. Ing. Dott.archUniversity Lecturer & Visiting Professor)
Space Matters Architecture & Urbanism
Cell: +27 73 1495 037 Tel: +27 11 4470 867
Ms. Lindie Saunderson - Training and Empowerment Manager - ENS Africa.
Cell: +27 83 616 1707