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Symposium on parent engagement:

Using real-time
communications to
reach parents
Bernie Rhinerson,
former Chief of Staff: San Diego Unified School District
Websites Alone Are NOT Enough!
Why Should Schools Use
Mobile Device Communications?

Infographics from: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
School Information Needs to
Go Mobile!

63% of adult cell
owners now use their
phones to go online, a
figure that has
doubled since 2009
Mobile Device Communications

91% of American
adults own a cell
phone and many
use the devices
for much more
than phone calls
Mobile Devices Are Part
of Our Daily Lives!

Infographics from: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
App Uses: Where Is My School?

Infographics from: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
Going Mobile At San Diego Unified
• Website updated to
adapt to smartphone
screens
– Responsive Web Design

• Join the App world
– The SD Unified App is in iPhone and
Android app stores for free

• Marketing the Mobile
App

BOTH
Are
Needed
Responsive Web Design for Mobile
San Diego Unified - Mobile App
News to the App with
Website Integration

Website news links
feed directly to
Mobile App
San Diego Unified –
Mobile App Adoption
• Steady pace of
downloads
• 2,847 – iPhone
• 836 – Android
Mobile App Steps 1, 2, 3
• STEP #1 - Find the right Mobile App
–
–
–

Search the App stores
Look at other schools’ apps
Consider the Schoolwires Mobile Solutions

• Step # 2 – Integrate the App with your website
–
–

At San Diego Unified School District, we integrated the mobile app with
the district website on the Centricity 2 platform
This integration brought all of the real-time information from the website
to the mobile app
•
•
•
•

district calendar
contact information for staff
school directory with map feature
constant feed of district news that is continually updated

• Step # 3 - Launch & market your Mobile App
–

iTunes and Google Play app stores
•

–

With a responsively designed website, your app will be promoted on smartphones

Make it free and market the launch!
Mobile App Marketing:
Key to Adoption Success
•

Marketing Challenge - User Attention Span and App Competition
–

•

On-Going Marketing Is A Must to Break Through and Increase Adoption

Marketing Tips:
–

–
–

–

–
–

Parent meetings
• Educate your school principals to promote the app
• Enlist some early parent fans to speak up at meetings about why they like the
app
Counter cards at schools
• Design a card to place on school counters and hand out at meetings
• An eye catching card can provide easy-to-follow instructions for downloading
Social media
• Set up a Facebook Fan Page for your mobile app and promote it
• Set up a contest to promote Likes on the page
• Use your Twitter feed to promote the launch and post frequent updates
Promo video
• Make your own promo video and post it on your Web page and share it on
You Tube
• Play it at parent meetings to start the conversation about the many uses for
your app
Email marketing
• Your launch email is just a start. Follow up with a series of emails that
highlight different features of your app.
Staff meetings
• Don’t forget your district staff
Social Media Communications
Keeping it Fresh!
Social Media Challenge:
Constant Information Flow

• Social Media requires engagement
• Engagement requires constant feeding
• Constant feeding requires news
Constant News Content
District eNewsletter: Friday Notes
• Weekly
eNewsletter
• 69,000 emails
– Parents
– Staff
– Community

• Advertising
Supported
News Fed To All School Websites
• Content
Management
System (CMS)
• New stories to
district news via
the Headlines &
Features app
• News headlines
appear on school
homepages
Scheduling Headlines

Each Headline is
given a date and
time to appear on
the website
Specific Web Page Feeds
• Headline
feeds to
specific pages
• With Tags and
separate RSS
feed
San Diego Unified - Social Media
• Fed daily for best
results
• Twitter
– 4,665 followers

• Facebook
– 3,106 likes
– Weekly reach 3,444
Metrics: How Is It Working?
Facebook Metrics Page
Concluding Comments
• Going Mobile is a MUST for school-to-home
communications
• Mobile transforms school communications
– Increased Parent Engagement
– Increased Community Engagement
– Increased Public Support for Education

• Social Media delivers information and
engages parents
This presentation has been
brought to you by Schoolwires®

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Symposium on Parent Engagement - Session 2 "Using Real-Time Communications to Reach Parents"

  • 1. Symposium on parent engagement: Using real-time communications to reach parents Bernie Rhinerson, former Chief of Staff: San Diego Unified School District
  • 2. Websites Alone Are NOT Enough!
  • 3. Why Should Schools Use Mobile Device Communications? Infographics from: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
  • 4. School Information Needs to Go Mobile! 63% of adult cell owners now use their phones to go online, a figure that has doubled since 2009
  • 5. Mobile Device Communications 91% of American adults own a cell phone and many use the devices for much more than phone calls
  • 6. Mobile Devices Are Part of Our Daily Lives! Infographics from: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
  • 7. App Uses: Where Is My School? Infographics from: http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
  • 8. Going Mobile At San Diego Unified • Website updated to adapt to smartphone screens – Responsive Web Design • Join the App world – The SD Unified App is in iPhone and Android app stores for free • Marketing the Mobile App BOTH Are Needed
  • 10. San Diego Unified - Mobile App
  • 11. News to the App with Website Integration Website news links feed directly to Mobile App
  • 12. San Diego Unified – Mobile App Adoption • Steady pace of downloads • 2,847 – iPhone • 836 – Android
  • 13. Mobile App Steps 1, 2, 3 • STEP #1 - Find the right Mobile App – – – Search the App stores Look at other schools’ apps Consider the Schoolwires Mobile Solutions • Step # 2 – Integrate the App with your website – – At San Diego Unified School District, we integrated the mobile app with the district website on the Centricity 2 platform This integration brought all of the real-time information from the website to the mobile app • • • • district calendar contact information for staff school directory with map feature constant feed of district news that is continually updated • Step # 3 - Launch & market your Mobile App – iTunes and Google Play app stores • – With a responsively designed website, your app will be promoted on smartphones Make it free and market the launch!
  • 14. Mobile App Marketing: Key to Adoption Success • Marketing Challenge - User Attention Span and App Competition – • On-Going Marketing Is A Must to Break Through and Increase Adoption Marketing Tips: – – – – – – Parent meetings • Educate your school principals to promote the app • Enlist some early parent fans to speak up at meetings about why they like the app Counter cards at schools • Design a card to place on school counters and hand out at meetings • An eye catching card can provide easy-to-follow instructions for downloading Social media • Set up a Facebook Fan Page for your mobile app and promote it • Set up a contest to promote Likes on the page • Use your Twitter feed to promote the launch and post frequent updates Promo video • Make your own promo video and post it on your Web page and share it on You Tube • Play it at parent meetings to start the conversation about the many uses for your app Email marketing • Your launch email is just a start. Follow up with a series of emails that highlight different features of your app. Staff meetings • Don’t forget your district staff
  • 16. Social Media Challenge: Constant Information Flow • Social Media requires engagement • Engagement requires constant feeding • Constant feeding requires news
  • 17.
  • 19. District eNewsletter: Friday Notes • Weekly eNewsletter • 69,000 emails – Parents – Staff – Community • Advertising Supported
  • 20. News Fed To All School Websites • Content Management System (CMS) • New stories to district news via the Headlines & Features app • News headlines appear on school homepages
  • 21. Scheduling Headlines Each Headline is given a date and time to appear on the website
  • 22. Specific Web Page Feeds • Headline feeds to specific pages • With Tags and separate RSS feed
  • 23. San Diego Unified - Social Media • Fed daily for best results • Twitter – 4,665 followers • Facebook – 3,106 likes – Weekly reach 3,444
  • 24.
  • 25. Metrics: How Is It Working?
  • 27. Concluding Comments • Going Mobile is a MUST for school-to-home communications • Mobile transforms school communications – Increased Parent Engagement – Increased Community Engagement – Increased Public Support for Education • Social Media delivers information and engages parents
  • 28. This presentation has been brought to you by Schoolwires®