Strengthen your Smart Grid solution with Schneider Electric’s Responder Outage Management System (OMS). Whether due to aging assets, extreme weather patterns, or increasing energy demand, efficiently and reliably managing distribution network outages is becoming increasingly difficult. As the market grows more competitive and regulations advance, outages are also becoming more costly. To realize the potential in their Smart Grid solutions, electric utilities must minimize the disruption and costs associated with network outages and crew management. Schneider Electric’s Responder is a comprehensive, cost-effective solution that will help you reduce the duration of outages by locating them faster — and having better information at hand to direct your response. Since it seamlessly integrates with Schneider Electric’s world-leading ArcFM™, your costs are reduced and you can realize even more power and capabilities from your GIS software investment (integration with other common GIS products is also supported). Responder identifies the likely location of an outage based on input from your call center, field crews, and AMI and SCADA systems. It uses your existing asset and map data, so any changes you make to your GIS database are automatically incorporated into Responder — thus reducing IT expenditures, eliminating redundant updates, and providing one version of the truth. Next steps: - Download this file to learn more about Responder. - Click here to request a free demo: http://tvt.schneider-electric.com/forms/smart_grid/sg-responder-oms-info.cfm

1. Make the most of your energySM
Responder
Schneider Electric ArcFM™
Solution Suite
Find it and fix it faster

2. Responder Outage Management System
Strengthen your Smart Grid solution with Schneider Electric’s
Responder Outage Management System (OMS)
Whether due to aging assets, extreme weather patterns, or increasing energy
demand, efficiently and reliably managing distribution network outages is
becoming increasingly difficult. As the market grows more competitive and
regulations advance, outages are also becoming more costly. To realize the
potential in their Smart Grid solutions, electric utilities must minimize the
disruption and costs associated with network outages and crew management.
Schneider Electric’s Responder is a comprehensive, cost-effective solution that
will help you reduce the duration of outages by locating them faster — and
having better information at hand to direct your response. Since it seamlessly
integrates with Schneider Electric’s world-leading ArcFM™
, your costs are
reduced and you can realize even more power and capabilities from your
GIS software investment (integration with other common GIS products is
also supported).
Responder identifies the likely location of an outage based on input from your
call center, field crews, and AMI and SCADA systems. It uses your existing asset
and map data, so any changes you make to your GIS database are automatically
incorporated into Responder — thus reducing IT expenditures, eliminating
redundant updates, and providing one version of the truth.
A quick, intuitive look at your system
With its intuitive graphical user interface, Responder represents outages
in geographic, tabular, and dashboard views that are easily leveraged by
dispatchers. Armed with detailed information about your electrical distribution
network — including real-time representation of system switching states — they’ll
be able to prioritize work and effectively assign crews, greatly accelerating your
response time and reducing inefficient truck roles.
02 | Responder Outage Management System
Responder OMS is a comprehensive, cost-effective
solution that will help you reduce the duration of outages
by locating them faster.

3. Automatic outage and
reliability documentation
At a fraction of the cost of manual reporting,
Responder produces online and historical reports
regarding outages and reliability indices. These
reports provide auditable network performance
documentation for regulators, and enable you to
address customer demands for improved response.
You’ll find this documentation invaluable for future
planning too. With accurate historical outage
information from your Responder OMS, you’ll
be able to identify system weaknesses and plan
strategic investments that increase the reliability
of your service.
A scalable, flexible solution built on
open standards
Responder was developed using Microsoft’s
industry-leading .NET Framework. Its three-tier
architecture is built using open standards and
nonproprietary programming languages, enabling
smooth integration with other systems such as CIS,
SCADA, AMI, Work Management, IVR, etc.
With support for Web, mobile, and desktop access,
Responder is scalable and flexible, so you can tailor
a solution that best fits your organization.
Other functionality includes:
• Call entry and visualization
• Network tracing and prediction analysis
• Incident creation and management
• Crew dispatch and tracking for planned and
unplanned work
• Network management (switching, tagging, cuts,
jumpers, etc.)
• Alarming and event management
• System reliability calculations (CAIDI, SAIDI,
SAIFI, MAIFI)
• AMI integration infrastructure
• Seamlessly integrated weather data
Take another step into the Smart Grid
Responder OMS is just one component in the
Schneider Electric ArcFM Solution Suite, a
comprehensive toolset created to help you efficiently
plan, design, and reliably operate the grid. With
capabilities that include network monitoring, event
analysis and prediction, crew and switch order
management, and the ability to integrate with
enterprise software, the Schneider Electric’s ArcFM
Solution Suite can help your utility transition into a
next generation energy provider.
Responder Outage Management System | 03

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Schneider Electric USA, Inc.
4701 Royal Vista Circle
Fort Collins, CO 80528
Phone: 1-866-537-1091
Fax: 970-223-5577
www.schneider-electric.com/us
August 2013