IBM Notes Traveler 2013 and Beyond

ID600: IBM® Notes® Traveler:
2013 & Beyond
Paul Miller, IBM Notes Traveler and IMC Development Manager
Saurabh Calla, IBM SmartCloud Notes & Domino Product Manager

© 2014 IBM Corporation

Please Note
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole
discretion.
Information regarding potential future products is intended to outline our general product direction and it should not be
relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. Information about potential future products may not be incorporated into any contract.
The development, release, and timing of any future features or functionality described for our products remains at our sole
discretion

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment.
The actual throughput or performance that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve
results similar to those stated here.

2

Agenda




Recap of IBM Notes Traveler 2013 Deliverables
–
Expanded Platforms, Security Enablement, Feature Enhancements
IBM Notes Traveler 2014 Strategy & Priorities
–
Taking IBM Notes Traveler to new heights!
–
Demos



IBM Notes Traveler 2014 Roadmap



References



Q&A

3

Recap of IBM Notes Traveler
2013 Deliverables

4

Projected IBM Notes Traveler Roadmap (from Connect 2013)
●

●
●
●

●

●

Microsoft® Windows® Phone Support
●
WP 7.5
●
WP 8.0
●
Windows RT/Pro
IBM i support
Domino® 9.0 compatibility
Client OS Platform Currency
●
Apple® iOS “next”
●
Android “next”
Server Compatibility (Maintenance):
●
Nokia® Symbian^3
●
WM 6.x
BlackBerry® 10™ Devices connecting to
Traveler via BlackBerry Enterprise Server®
10

●

●
●
●
●
●
●
●

Mobile Device Management (MDM) APIs
for on-premises
Attachment security policies
Sametime online meetings
Encrypted mail with Internet users
Sync Trash folder
Smart forward/reply
Cross-application integration
Certificate-based authentication

●

●

●

●

Android: OS currency
and customer
requirements
Apple iOS – OS currency
and customer
requirements
Windows Phone – OS
currency and customer
requirements
Focus on email/calendar
enhancements

IBM Notes
Traveler
9.0

IBM Notes
Traveler
9.0 UP2

IBM Notes
Traveler
9.0.x MR

IBM Notes
Traveler
Next

1Q2013

5

IBM Notes
Traveler
9.0 UP1

2Q2013

4Q2013

1H2014

1Q2015

Actual IBM Notes Traveler 2013 Deliverables
- Windows Phone Support
●
WP 7.5
●
WP 8.0
●
Windows RT/Pro
- IBM i support
- Domino 9.0 compatibility
- Client OS Platform Currency
●
iOS “next”
●
Android “next”
- Server Compatibility (Maintenance):
●
Nokia Symbian^3
●
WM 6.x
- BlackBerry 10 Devices connecting to
Traveler through (BES 10)

Android Client
- On Google Play

Windows Phone:
- Notes Traveler
Account on Nokia
WP Devices
BB 10.1:
- Calendar updates

- MDM APIs for on-premises
- Attachment security policies
- Online Meetings
- Cross App Integration (Sametime
Meetings)
- Meeting Rooms
- Out of Office
- Prevent Copy (iOS/Android)
- Invite conflict notification (Android)
- Always BCC (Android)
- Customized Mail widget (Android)
- Smart Forward/Reply
(WP/RT/Pro)
MobileIron®:
- iOS Companion & To Do Apps
- Android Client
Day 1 OS Currency
- iOS7

- Adaptive Initial Sync
- Device Reset via Web Admin
- iOS Signed/Urgent (Companion)
- Return Receipt (Android)
- Encrypted mail with Internet users
- Sync Trash folder
- Certificate-based authentication

Windows Phone Companion:
- Domino Encrypted Mail
BlackBerry 10.1, 10.2
- Domino Encrypted Mail, To Do
- Notes Traveler Account
Day 1 OS Currency
- Windows 8.1

IBM Notes
Traveler
9.0

IBM Notes
Traveler
9.0.0.1

IBM Notes
Traveler
9.0.1

1Q2013

6

IBM Notes
Traveler
9.0 UP1

2Q2013

3Q2013

4Q2013

Delivered (2013 projections), Delivered (2013 additions), Moved to 2014

Windows Phone

Account

Out of Office

Mail
Calendar
7

Contacts

1Q Windows Phone 7.5, 7.8, 8.0
2Q Notes Traveler Account on Nokia
WP devices
3Q Online Meetings in Calendar
Events
4Q Smart Forward/Smart Reply
4Q WP Companion App: Domino
Encrypted Mail

Out of Office

Windows Phone - Companion

IBM Notes Traveler Companion for Windows Phone




Domino Encrypted Mail for Windows Phone
8

Traveler Companion
provides users the
ability to read, compose,
reply to, and forward
Domino encrypted
mail messages directly
on their Windows Phone
8 device
Messages sent from
Traveler Companion
can be sent either
encrypted or
unencrypted

Windows Phone - Companion

1. Encrypted message received in
Mail, press view this message.
9

2. Companion prompts the
user for the Notes ID password.

3. Encrypted content is
displayed in Companion.

Windows 8 RT/Pro Tablets

1Q
3Q
4Q

Mail

Calendar
10

Contacts

Windows 8 RT/Pro Tablets
Online Meetings in Calendar
Events
Smart Forward/Smart Reply
Windows 8.1 RT/Pro (day 1)

BlackBerry 10
1Q
2Q
3Q
4Q

BlackBerry 10
10.1 Calendar Updates
BB10 in SmartCloud
10.2 Domino Encrypted, Signed
Mail

Out of Office

Mail
11

Contacts
Calendar

Blackberry 10 – Domino Encryption for Mail

Encrypted

Signed

12

iOS
3Q
3Q
3Q
3Q
4Q

Calendar: Fixes, Repeating Meetings Edit, Online Meetings &
Meeting Rooms in Calendar Events, Out of Office
Attachment Security Policies
MobileIron Integration
iOS7 (Day 1)
Mail: Prevent Copy, Encrypted Signed and Urgent

Calendar Fixes:




Repeating Update notice
sent instead of reschedule
when chair makes a change
on the device that does not
effect date or time.
Update notice sent for
removing an attendee,
instead of a cancellation.

Save for future events:


NTS_AS_ALLOW_MEETING_SP
LIT=true




13

Notes.ini setting to allow save
for future:

Then "Save for future events" is
allowed, creates a separate
new meeting. Looks the same
on the device and Notes client
but you manage the meetings
separately.
“Save for this event only” works
without issue as in the past.

iOS – Meeting Information



14

Online Meetings:
Appended to Body
(read only)



Meeting Rooms:
Appended to Location or
Body field (read only)

iOS – Out of Office



Out of Office (OOO)


15

OOO service recommended on mail servers

OOO user activated
via Companion

iOS – Prevent Copy

Apple iOS Mail
16

Traveler Companion

Prevent Copy

iOS – Selective Attachment Download

Multiple Accounts
17

Attachment Auto
Download Setting

Selective Attachment
Download

iOS – Enhanced Contact Info

Recipient List
Enhancements:

Show/Hide

Details

18

iOS – Attachment Security
View Only
OR
Approved Apps Only

Step 1: Traveler administrator
enables a policy to only allow
built-in viewers or approved
applications to access
attachments

19

View Only
OR
Approved Apps Only

Step 2: Traveler Administrator
collects list of applications,
imports list into Traveler
Admin
* Application list based on
unique application identifiers *

Apple Configuration Utility reports app identifiers
20

View Only
OR
Approved Apps Only

Step 3: Notes Traveler
administrator defines list of
Approved Applications for
attachment handling
If no applications are defined,
only built-in viewers are
allowed

21

View Only
Apple Mail Inbox: No Attachments

22

iOS Viewer file types: Office, RTF, PDF, Images, iWork, Text, CSV
Traveler Companion: Built in viewer, data never leaves Companion

Approve Apps Only

23

Open In menu will display all
possible apps (no way to suppress
individual apps from the list)

If user selects an app that is not
approved, Open In operation fails
with message


Automatic App Provisioning


Secure Application Containers








Enforce critical security policies such as
data encryption.
Cannot allow files or data to leak out of the
application to 3rd parties.
Be able to lock a user out of the application
or wipe the application data if security
compliance of the device or app changes.
Provide application and data access only to
authorized users. Preferably the same
authorization is shared across multiple
business applications implementing the
same container on the device.





Ease deployment of applications by
allowing the administrator to specify
connection settings or other app specific
configuration values
Reduces time user needs to perform app
setup
Reduces help desk calls from frustrated
users that have input incorrect connection
information

Controlling Application Server Access





24

Only allow authorized users using secure
devices and applications to access backend
services
Control access to individual services
Tie device and application management into
service access


Mail, Calendar, Contacts

Integration with Apple iOS native mail application is
unchanged

Continued support for data sync via MobileIron
Exchange profiles
Traveler Companion & Traveler ToDo
● Previously, Traveler Companion and Traveler ToDo
could not access Notes Traveler server via the MI
Sentry
● With 9.0.0.1, these apps now support the
MobleIron AppConnect and AppTunnel features
● Dual mode application, supports both managed
and unmanaged modes
● Requires installation of MobileIron Mobile@Work
app

25


App Connect Security
App authorization
Administrator can set a passcode policy for the application
versus device wide

User must enter app passcode before app can be used

Passcode strength and timeout period is configurable

Option to block app if “out of contact” for 'n' days
Data sharing controls

Attachments can either be viewed in app only or only
shared with whitelisted apps

Clipboard data only shared with AppConnect apps
Application data wipe

Notes Traveler Companion and ToDo wipe all local data
when application wipe command is received via MobileIron
administrator

Options to wipe data after 'n' failed access attempts

Option to wipe data after “out of contact” for 'n' days


26

Android
2Q
3Q

3Q
4Q
4Q

Client on Google Play
Calendar: Online Meetings, Invite Conflict Notification, Out of Office
Mail: Customizable Mail Widget, Always BCC, Prevent Copy
Return Receipt
App Provision via Airwatch










27

Removes requirement to check “Allow installation of apps
from sources other than Google Play Store”
Aligns with expected Android app update process
Improves likelihood of users running latest maintenance
Google Play updated in conjunction with Traveler server
updates
Compatible with Traveler servers running 8.5.3.3 or
higher (includes 8.5.3 UP1, UP2)
Only surfaces features supported by the server version
with which it is connecting

Android – Meeting Conflicts

Meeting Conflict Notification

When an invitation
arrives, and that
meeting has a conflict
with an existing
meeting, the new
“Conflicts” section will
be shown

“Conflicts” also shows
on the calendar entry
when viewed in the
details view.
Online Meetings:

Appended to Body (read only)
28

Android – OOO and Widget Updates
Out of Office

29

Customizable Mail Widget

1. Pick Folder

2. Folder Name top of Widget

Android – Always BCC Myself

Always BCC Myself

When checked,
each composed
email will blind
copy the
sender.

“Other Mail
preferences”
and can be set
from the server
admin.



30

Android – Prevent Copy

Reply to a message
31

Prevent Copy

Compose new message

Android – Attachment Security
Approved Apps Only

Step 1: Traveler administrator
enables a policy to only allow
approved applications to access
attachments

32

Approved Apps Only

Step 2: Traveler Administrator
collects list of applications,
imports list into Traveler
Admin
* Application list based on
unique application identifiers*
Android – new application
inventory capability in Notes
Traveler

33

Approved Apps Only

Step 3: Notes Traveler
administrator defines list of
Approved Applications for
attachment handling

34


Approve Apps Only
1. User clicks on attachment
in email. If Approved
apps installed, user
selects which app to use
to view the file.
2. Only viewers defined by
the administrator as
Approved Apps are
considered for handling.
*Allows for disconnected
viewing/handling of
attachments *

35

Attachment Security Android - Approved Apps Only

Android – Mobile Iron Integration

AppConnect for Notes Traveler Android

Notes Traveler app wrapped by AppConnect security

Common application passcode (no need for device
passcode)

All communications with Traveler server now via
MobileIron Sentry using AppTunnel

App username, Traveler server provisioning now
possible using MobileIron VSP config

Supports attachment controls – only AppConnect
applications can open attachment data. MI provides an
office files viewer (ThinkFree)

Controls to prohibit app access to screen capture,
camera, gallery and media player

Supports Wipe, Lock, Retire operations all from MI
console
** Available via Mobile Iron download site **

36

MDM APIs










37

New server side administration application interfaces available
HTTP REST based, Administrator role access required
Based on the same interfaces that are used by the Notes Traveler web based administration
application
Query interfaces
–
Devices
–
Users
–
Device security status
–
Server status and availability
Action interfaces
–
Approve a device
–
Block a device
–
Wipe data from a device
–
Add / Update / Delete approved applications
–
Delete device and security information
PDF Documentation available as Notes Traveler Community article

IBM Notes Traveler 2014
Strategy and Priorities

38

IBM Notes Traveler 2014 Strategy and Priorities
2014 Mobile PIM Forecast








Volume of smart phones used
for enterprise Mail, Calendar,
Contacts, To Dos (PIM) will
continue to rise.
Tablets will outsell laptops.
Some enterprises to replace
'traditional' laptops with tablets.




39

E-mail done on mobile devices
to outpace e-mail done on
desktops.
Mobile PIM feature/function
expectations to continue to
increase.
Deployment bar to meet
enterprise mobile security
requirements will continue to
rise. Mobile application
containerization and integration
with MDM/MAM solutions a
must.
Mobile demands for Cloud
solutions to increase.

Taking IBM Notes Traveler to New Heights!!!!!
1. Break through features and experience!!

Optimized mail search and sorting!

Calendar free time, delegate, counter, & more!

Seamless integration of work and personal mail, calendar,
contacts!

Sametime and Connections Integration!

Mail Next experience
2. Mobile Security Requirements Met!!

Fully Containerized Solutions!

Integration with Industry Leading MDM/MAM vendors!
3. Cloud, Cloud, Cloud!!

Same set of Traveler supported mobile devices!

Simultaneous delivery of new features (cloud & on prem)!

Enhanced Security Management!
40

Traveler on iOS
Current solution still available for the foreseeable future
Solution for those who:

Prefer to not have to deploy and
manage additional applications
for PIM

Like the iOS provided PIM apps
experience

Ok with using Traveler iOS
Companion and/or To Dos
Target 2014 Enhancements:

Trash Sync

Smart Forward/Reply

Search Mail on Server

Expanded MDM/MAM
Integration
41

To Do

Companion

Mail
Calendar
Contacts

Traveler on iOS
Full Notes Traveler iOS app
Solution for those who need/want to move past current implementation limitations:

Security: Fully containerized client

Single App: No bouncing to other apps for common tasks:
–
Domino Encrypted Mail
–
Prevent Copy
–
Out of Office

Calendar: Address Domino incompatibilities with iOS calendar app

Domino specific features not available in on board apps:
–
Mail: two way draft folder sync, optimized mail search and sort
–
Calendar: free time search, delegation, to dos integration
–
Contacts: Domino specific fields & lookups

Cross app integration with Connections & Sametime (Sametime presence, direct Connections actions)
Still provide integrated work & personal experience expected by iOS users

Multiple mail, calendar, contacts accounts accessible via a single app
42

Traveler on Android
Android Client taken to new heights!!

Action Bar &
Navigation Drawer

Simplified
Multi-select

2014 Targeted Enhancements
Modernized Phone UI


Optimized Mail Search & Sort

Fully Containerized Client

Traveler Contacts App!
Features, Features, Features

Trash Sync

Reply State Sync


Smart Forward/Smart Reply

Calendar Free Time, Delegate, Counter

Cross App Integration (ST Presence,
Connections)
Personal/work integration:

Calendar import/export

43

Folder Slider

Traveler on Android – Others Calendars Import into Traveler Calendar

Local

Traveler

Screen Shots:


44

Color coded

GMail
Import/Export Calendar

Traveler on Windows Phone
Continue to leverage on board Mail, Calendar and Contacts Apps
Supplement with Traveler Companion App

Calendar Chair Actions


Trash Sync

Traveler Companion App
–
Prevent Copy
–
Attachment Download Settings
–
–
Recipient Info
–
TPRs

Companion
Out of
Office

Mail
Calendar
45

Contacts

Traveler on Windows 8 RT/Pro Tablets
Continue to leverage on board Mail, Calendar and Contacts Apps
Supplement with Traveler Companion App
Mail

Calendar Chair Actions

Calendar

Trash Sync

Traveler Companion App
–
Prevent Copy
–
Attachment Download Settings
–
Recipient Info
–
TPRs
–
Contacts
46

Companion

Traveler on BlackBerry 10
Continue to leverage on BB10 Mail, Calendar, Contacts and Remember Apps
2014 Targeted Enhancements:
- To Do, Traveler Account (1Q)
- Smart Forward/Reply
- Prevent Copy
- Trash Sync
- Outgoing Message Interception

Contacts

Encrypted
Signed

'Balance' Containerization
Mail
47

Calendar

Blackberry 10 – To Dos

To Dos

Sync to the Remember app

Two-way synchronization of To
Dos with Domino via Traveler

Ability to view, edit, create, delete

Mark To Do complete

View by options: All, Overdue, By
Due Date

Ability to search To Dos

To Dos display in the calendar

Ability to work with To Dos Offline

Account on the Glass

48

IBM Notes Traveler 2014
Roadmap

50

IBM Notes Traveler Projected 2014 Roadmap

Subject
to
Change

51

Connect 2014 – Mobile Sessions
Session

Date / Time

Location

JMP202 Have it Your Way: Customizing and
Administering IBM Connections Mobile

Sunday, 1:30-3:30

Dolphin, S Hemisphere IV

KEY109 IBM Mobile Collaboration Strategy and
Advancements for a Mobile World

Monday, 2:15-3:15

Dolphin, N Hemisphere A-D

ID600 IBM Notes Traveler: 2013 and Beyond

Tuesday, 3:00-4:00

Swan, SW 5-6

SWF402 IBM Expertise Mobile App: Stop Searching,
Start Finding

Tuesday, 3:00-4:00

Swan, SW 1-2

ID304 IBM Sametime 9 Voice and Video Deployment

Wednesday, 11:15 -12:15

Dolphin, N Hemisphere D

ID401 What's New with IBM Connections Mobile

Wednesday, 4:15 - 5:15

Dolphin, S Hemisphere III

SHOW401 Taking IBM Sametime Mobile

Wednesday, 4:30-6:15

Dolphin, N Hemisphere A-C

ID305 IBM Sametime Mobile - Now With Voice and Video!


Dolphin, N Hemisphere, A-C

ID405 The Power of Files with IBM Connections


Dolphin, S Hemisphere II

ID611 Mobile Security Roundup
ID602 IBM Notes Traveler - Best Practices for
Deployment, Maintenance and Support
52

Thursday, 8:30-9:30
Thursday, 11:15-12:15

Dolphin, S Hemisphere IV-V
Dolphin, S Hemisphere II

References:
Notes Traveler Product Documentation



–

http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation

Notes Traveler Support FAQ



–

http://www.ibm.com/support/docview.wss?uid=swg21450615

Notes Traveler Companion FAQ



–

http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ

Notes Traveler Support Community



–

http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cdeca0436b9-441b-a27a-a82c1eb05a4a

Notes Traveler Detailed System Requirements



–

https://www.ibm.com/support/docview.wss?uid=swg27007909

Notes Traveler Recommended Maintenance Levels



–


Part Numbers for Fast Search on Passport Advantage



–

53

http://www.lotus.com/ldd/dominowiki.nsf/dx/Notes_Traveler_Part_Number_List_for_Fast_Search_on_Passport_Advantage

References:
Notes Traveler Performance Technote



–


Device Roadmap



–


Previous Skills Transfer Sessions can be found on L2 Community



–

https://w3-connections.ibm.com/communities/service/html/communityview?communityUuid=6cdeca04-36b9441b-a27a-a82c1eb05a4a#fullpageWidgetId=Wffba90bae556_4aaf_abad_3ba1a52d5420

Notes Traveler APARs by Release



–

http://www.lotus.com/ldd/dominowiki.nsf/dx/Lotus_Notes_Traveler_APAR_listing

Notes Traveler Management API Documentation



–

http://www.lotus.com/ldd/dominowiki.nsf/dx/IBM_Notes_Traveler_Administration_API

Notes Traveler Android client on Google Play Store



–

54

https://play.google.com/store/apps/details?id=com.lotus.sync.traveler

Registering for Traveler Notifications
http://www.lotus.com/ldd/dominowiki.nsf/dx/How_to_subscribe_to_Notes_Traveler_product_notifications



Customer will get e-mail notifications of Product updates, news etc.



55

Capitalize on Innovation with IBM Subscription & Support

Access to New Software Innovations at
your convenience
§
§
§
§

Incremental Enhancements
Full version and release upgrades
Patches and security enhancements
Profile-driven download, delivery and electronic
notifications

Access to 24x7 online & phone technical
support
§ Access to technical experts and support
professionals in 140 languages
§ Diagnostic tools, fixes, forums, self-help, Redbooks,
security alerts and technical documentation
§ Rapid response to severity 1 service requests

One year included with your initial IBM Passport Advantage® or IBM Passport
Advantage Express® software purchase
56

IBM Notes Traveler Services Engagements


Paid services now available on request for IBM Notes Traveler (starting with 8.5.3
Upgrade Pack 1 and later releases)
–
Full Service
●
Design, deploy and maintain Traveler HA solution
●
Includes migration of existing environments with minimal impact to users
–



57

Workshops – Provide training to customer on various topics
●
Migration
●
Deployment Scenarios
●
Administration
●
Additional topics available on request

Customers should contact SW Sales or ISSC Sales specialist

 Access Connect Online to complete your session surveys using any:
– Web or mobile browser
– Connect Online kiosk onsite

58

Acknowledgements and Disclaimers
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.
The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither
intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information
contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise
related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or
its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and
performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you
will result in any specific sales, revenue growth or other results.

© Copyright IBM Corporation 2014. All rights reserved.
 U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
 IBM, the IBM logo, ibm.com, IBM Notes Domino, IBM SmartCloud, and IBM DB2 are trademarks or registered trademarks of International Business Machines Corporation in the United
States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols
indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in
other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
●

BlackBerry 10 and BlackBerry Enterprise Server 10 are trademarks of BlackBerry Corporation in the United States, other countries, or both.

●

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

●

Apple is a trademark of Apple Corporation in the United States, other countries, or both.

●

Nokia is a trademark of Nokia Corporation in the Unites States, other countries, or both.

●

MobileIron is a trademark of MobileIron Corporation in the Unites States, other countries, or both.

59

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IBM Notes Traveler 2013 and Beyond